Job Title: Project Officer - Social (PO)
Programme: WSUP Kenya
Staff Category: National
Base: Nairobi
Reporting To: Project Manager - Nairobi (PM)
Contacts:
Internal:- Local & International WSUP Staff / Consultants
External:- Nairobi City Water and Sewerage Company, Athi Water Services Board, National & County Governments. International Development Partners, NGOs and CBOs, Small & Medium Enterprises
Communities / Consumers
Communities / Consumers
WSUP brings lasting solutions to low-income areas by working in partnership with service providers including water utilities, local authorities and businesses, and the communities they serve.
WSUP strengthens the capacity of service providers to deliver sustainable city-wide water and sanitation services, promote good hygiene and raise the environmental standards of low income communities.
WSUP achieves this through supporting the adoption and replication of effective, sustainable and scalable models and institutional capacity development for pro-poor urban water and sanitation services by service providers and/or national governments.
Additionally, WSUP empowers service providers to mobilise investment finance for pro-poor service scale-up and promotes successful approaches globally.
WSUP has a Kenya Country Programme office in Nairobi, with key focus on project sites in Nairobi, Mombasa, Nakuru and Naivasha.
WSUP is recruiting a PO for its Nairobi project to support various commercial and social processes for low income consumers, mainly on non-revenue water reduction, water and sewerage access to households and faecal sludge management services across the city and its environs.
Main Responsibilities
- On behalf of WSUP , lead in community participation processes that will lead to successful WASH project implementation and local capacity development
- Identify consumer issues, needs and constraints and develop effective strategies that ensure active participation in all project activities and enhancing ownership and sustainability
- Develop and implement strategic neighbourhood outreach plans for water supply improvement, sanitation / sewerage services and health/hygiene behaviour change project components
- Lead in developing and updating communication materials for improving low income consumers’ engagement processes and WASH knowledge
- Provide advice and support to local entrepreneurs, community groups and beneficiaries towards active and sustainable participation in management of new and upgraded services
- Ensure necessary liaison with government ministries, municipalities, civil society partners, communities, businesses and contractors at grassroots level
- Organize community meetings, visibility events and targeted awareness campaigns
- Assist in project communication, monitoring, evaluation and learning activities
- Prepare and timely submit progress and other reports to the PM as required
- Perform other duties as assigned by PM.
Person Specification
- A minimum of Bachelor’s Degree or equivalent in community development studies, public health, sociology, social work or related field
- A minimum of 5 years of demonstrable competence and experience in working and organising communities during implementation and capacity support phases. A good understanding of the urban water and sanitation sector is an added advantage
- Demonstrable creativity in working with diverse sets of community-based organizations, residents and stakeholders
- Experience in community meetings facilitation and conflict management is a requirement
- Proficiency in spoken and written English and Swahili is a must
- Excellent writing, oral, interpersonal and self-organization skills required
- Should possess and demonstrate excellent report and proposal writing skills
- Should be a team player, driven by own initiative, good communicator and have ability to work under minimum supervision
- Cross cultural/religious sensitivity and tolerance should be strongly demonstrable.
Application
This is a challenging and rewarding opportunity for a dedicated, ambitious and highly motivated Kenyan professional.
The successful person will be based in Nairobi.
To apply for this position, please see the WSUP websitehttp://www.wsup.com/vacancies/index.htm and send your completed application form and equal opportunities form to wsupkenya@wsup.com.
Applications for this position will close on Friday, April 11th, 2014.
WSUP is an equal opportunities employer.
CVs will not be accepted and WSUP does not use agencies.
Note: It is WSUP's policy to appoint nationals to staff its country programme offices.
This position is only available for Kenyan citizens or those with valid work documents.
Please do not only apply if you do not fulfil this requirement.