Emerging Markets GeogIT Analyst Job in Addis Ababa, Ethiopia

Job Title: GeogIT Analyst - Emerging Markets

Job Code: GIT/MPC/140224
 

Number of Positions Open: 1

Reports To: GeogIT Analyst Manager - Emerging Markets
 

Location: Addis Ababa, Ethiopia

Closing Date: Open Until Filled

Summary: An established company seeks a Geog IT Analyst. 

Job Summary: The main purpose of  the cluster based  IT Analyst role is to support the IT Manager within area of responsibility as a  representative for the whole of IT, including the IT Service lines, Global functional Business partnering and innovation, with the Cluster business teams. 
 

Key to the role is to understand the key interfaces into Global IT Innovation, Service Lines & Service Operations within scope of responsibility and work effectively with these teams in the delivery of IT Services to the business. 
 

Primary Responsibilities:

The main purpose of the IT Analyst is to support the IT Manager in delivery of responsibilities. Within area of responsibilities, the IT Analyst will:

Business Partnering

• Engage with business teams within his/her area of responsibility to communicate and scope the IT plan aligned with overall IT plan

Innovation Activation    

• Undertake activation activities for  Global IT Innovation & Service Line activation programs
• Undertake the relevant project execution activities to support Local Growth Programs working with Service Lines in the delivery of these projects

Legacy & Heritage Services

• Undertake the necessary activities to provide L2/3 support for L&H applications within area of responsibility
• Work with Global Innovation to provide necessary integration activities with L&H applications to support  Global innovation programs
• Undertake the necessary project management and application development activities for L&H Innovation projects within scope responsibilities
• Work with local vendors in delivery of application management of L&H Applications
• Assist with communication and resolution of Incidents for L&H applications
• Input to review of L&H services within area of responsibility and help develop action plans for these.
• Undertake necessary activities to ensure achievement of L&H service improvement plans within area of responsibility

Existing Global IT Services

• Input to review of Global services within area of responsibility and help develop action plans for these.
• Track achievement of action plans within area of responsibility
• Contribute to implementing key actions to address service improvement areas
• Work with Global & Local vendors in delivery of Global services where appropriate
• Assist with communication and coordination of status of Urgent Incidents within the MCO and understanding impact to support resolution of these incidents
• In the case of relevant incidents with core processes works together with the functions in order to activate BCP to minimize disruption
• Participate in problem management activities within area of responsibility as required to support Service Line/Operations teams in resolving problems
• Work with business teams to ensure that the benefits of the existing service lines and new/updated services lines within area of responsibility are achieved
• Through the IT Service Line supports the introduction of new IT Service Lines within the area of his/her responsibility

IT Costs

• Assist with processing of actual costs as required within area of responsibility

Compliance & DRP

• Adhere to governance & compliance framework
• Support Execution of  DRP plans as appropriate within area of responsibility

Other Key Responsibilities

• Work with 3P in as appropriate
• Deliver activities to best leverage IT within area of responsibility

Within area of responsibility:

• Business management and operations teams
• ES IT Service Line Teams
• Global IT BP and Innovation teams
• Service Operations teams

Minimum Requirements:

Essential: At entry level relevant IT Skills from tertiary education 

Desirable: Degree or similar qualification

Experience - Desirable: Proven track record in delivery of IT projects in similar industry and similar application landscape
 

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: GeogIT Analyst