Modern Trade Representative Job in Mombasa Kenya

Job Title: Modern Trade Representative
 

Reports To: Modern Trade Manager

Job Location: Mombasa 
                            
Role Objective: To strengthen the Customer Service Division the incumbent will oversee the company’s service delivery to clients and offer support 

The incumbent must be able to sell as well
   
Duties and Responsibilities

• Collect external environment data related to market, competition & trends.
• Gather & Share competitor information and their activities with Management.
• Prepare & coordinate the Meeting schedules of Modern Trade respective Functional Heads & Regional/Branch Representatives by the company’s Modern Trade Team: Daily; weekly; monthly; quarterly Cycles.
• Identify corporate partnership opportunities with Modern Trade and negotiate the deal with client.
• Ensure clients have updated price list whenever prices are revised.
• Prepare a Modern Trade sales report and share it with Team on a weekly basis.
• Conduct client visits to check if all products are displayed correctly, and provide marketing collaterals as per agreement.
• Take feedback from client on brand awareness, competitors, service quality, etc.
• Collect orders from client and ensure timely payment collection form the customers.
• Find out reasons in case of lost order or in case a customer cancels and discontinues partnership.
• Coordinate with Brand manager for marketing and promotional activities to be done for Modern Trade clients.
• Check store lay out and product placement on regular basis and suggest modifications to client whenever required.
• Train the store staff on product features. Ensures that the product has been placed as per layout.
• Ensure all products are visible. Also ensure promotional material provided to store is visible. Discuss with store manager in case of any issue with display.
• Ensure proper replenishment of clients stock by keeping updates of stock position.
• Discuss client complaints and issues with HOS and resolve.
• Ensure performance of team including merchandisers and key accounts Executives are appropriate to achieve company sales targets

Qualifications (Academic and professionals)

• A degree in Sales & Marketing or any related qualification
• Fully qualified accountant – CPA(K)/ACCA
• Highly energetic, eager to learn and with special attention to detail

Experience    

• At least 2 years’ experience in the same role
• Experience in manufacturing industry an added advantage

Knowledge    

• Proficient knowledge of Microsoft Softwares
• Previous experience working with an ERP system
• Customer relationship management

Skills    

• Superior presentation and organization skills
• Strong Coaching and leadership skills
• Effective communication skills (both written and oral in English and Kiswahili)
• Time management skills
• Entrepreneurial spirit

Application
 

Only those fulfilling the requirements of the positions should email

• Their Detailed CVs,
• Indicating Your Availability
• Current & Expected Salary

Position closes on the 5th march, 2014
 

On the Subject line clearly indicate “Modern Trade Representative”.  

E-mail to: philip@dafinaconsultants.com