RVR Regional Trains Operations Manager Job in Kenya

Regional Trains Operations Manager

REF.RVR.18/2/14/1

The Role

The successful job holder will be responsible for Planning, organizing and coordinating the use of Company resources in the train operations activities by leading and directing the effort of regional staff in the assigned RVR network area so as to achieve set performance targets in line with Operations department KPIs for the region.

Key Duties/Responsibilities

• Participate in the Development and implementation of the Operations Planning and Control department strategies, policies and procedures by providing input on required improvements in relation to meeting the Departments strategic and operational goals and objectives;
• Assists the General Manager, Operations Planning & Control, to develop, and implement the strategy, policies and procedures and advises management on areas of improvements in relation to regional operations;
• Oversee train operations with regard to overall safety and efficient movement of assets and customer cargo within the assigned territory/region and its terminals/stations;
• Oversee the efficient assignment of resources and the management of company assets and processes within the assigned region and the stations;
• Ensure service quality ,cost containment and reassignment of resources so as to achieve maximum efficiency;
• Coordinate own service area KPIs with those of marketing/commercial so as to ensure total customer satisfaction as measured through a reduction in customer complaints ;
• Address customer complaints on variances/enquiries promptly and effectively;
• Takes part in the development of operational testing programs by observing, documenting, and evaluating safe work practices as per operating rules and proactively address problems;
• Investigates incidents, determine their root cause, escalates findings and implement corrective actions so as to prevent recurrence;
• Manage the handling of all incidents to minimize inefficiencies caused by line blockage to mitigate against reduction in cycle time by incidence;
• Prepares and present a variety of routine and special reports on assigned regional activities; including monthly, quarterly and annual reports; and
• Maximize employee Contribution and potential development through effective communications, coaching and feedback.

Knowledge, skills and Experience requirements

Education:

University degree in Humanities/Commerce/Economics or Business Administration/ Bachelor in Science in Engineering or other relevant first degree;
OR
Diploma holders with at least three (3) years work experience in a busy logistics and Transport operation.

Training

• Training in Operations management , sales and marketing disciplines coupled with at least three (3) years post training work experience in a relevant field/enviroment;

OR

• Advanced training in Railway Operations specific work with exposure to modern freights logistic systems will be an added advantage.

Work Experience

• At least three (3) years management/supervisory level work experience in a busy deadline driven commercial environment, preferably in production planning, engineering or manufacturing work environments;
• Demonstrable skills in exercising initiative, analysis/problem solving and judgment ;
• A good communicator (both oral & written);
• Excellent team player;
• Be persons that possess an Impeccable integrity record ;and
• Ability to work for long hours under pressure in a fast paced deadline driven work environment.

How to Apply:

Suitably qualified applicants should submit their application letters, with detailed CVs ,copies of academic and professional certificates testimonials and references, including a day time contact phone number and email addresses citing the relevant job title & reference number, before March 3rd 2014 to:-

Online:-Recruitment@rvr.co.ke,
Only shortlisted candidates will be contacted.