Receptionist Job Vacancy in Kenya

A leading provider of integrated business and technology solutions across Africa in the Financial, Telecom, Real Estate, Service Industries and Government.

They are driven by the desire to deliver business value to customers through a combination of processes, innovation, excellence, quality frameworks and service delivery with the core motivation being to define service excellence in technology driven business solutions. 

Are you driven by the desire to offer reliable support and administrative services to multiple functions in a busy working environment? Do you have a passion for organizing and coordinating various multiple activities with lots of energy? 

Are you comfortable with being the First Point of Contact (FPC) of an entire organization? If you do, then this is the kind of job you are looking for.

Our client would like to fill the position of a Receptionist who will report to the Group Administration Manager.

Job Purpose / Summary: The primary responsibility of this position is to man the front office and provide clerical and administrative support to the management.

Duties and Responsibilities

• Manning the Reception Desk with a high degree of poise and professionalism
• Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel. 
• Answer incoming telephone calls, determine purpose of the call and forward the same to appropriate personnel or department.
• Assist each person who approaches the reception desk with a query.
• Maintain and coordinating transport schedule as advised by the office transport booking system.
• Submit a detailed transport report on a daily basis.
• Compile and submit a departmental cab service report on a weekly basis.
• Coordinate, monitor and report company drivers’ daily work schedule.
• Record and report daily office transport schedule to your line manager.
• Coordinating distribution of suppliers’ payments, official parcels and mail through the company rider and/or other approved resources within specified timelines
• Record in coming fee notes, statements, letters and dispatching the same to the respective personnel or departments.
• Compute lunch deductions for personnel on a weekly basis to advise HR on deductible sums by 15th day of every month or as and when requested by management.
• Organize airport transfers and local transport for visiting consultants and contractors as advised by their work and travel schedule through the management.
• Give administrative support other business units within the Group.
• Ensure cleanliness and orderliness at the reception area while abiding to the policies and regulations of the organization.
• Communicate any complaints from internal or external customers to your line manager ASAP.
• Communicate any security and customer-care related anomalies to your line manager ASAP.
• Any other duties as advised by the management.

Minimum Requirements

• Degree in Business Management from a recognized University.
• A diploma in Front Office Operations will be an added advantage.
• Working knowledge on reporting and tracking systems for project planning and execution.
• 2-5 years’ work experience in front office reception support services in a busy organisation.
• Proficiency in Ms Office.

Personal Attributes

• Strong Proficiency in basic mathematics and good analytical skills. 
• Ability to exercise independent judgment and discretion while performing various responsibilities. 
• Ability to prioritize workload; managing various projects and demands on a concurrent basis. 
• Ability to work independently with minimal supervision 
• Ability to work quickly and under pressure to meet deadlines. 
• Good problem solving and research skills. 
• Strong organizational skills. 
• Excellent written and verbal communication skills. 
• High level of integrity and ability to keep confidentiality 
• People skills. Ability to effectively deal with a variety of audiences, some of whom will require high levels of patience, tact and diplomacy. 

How to Apply: If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you. 

Please forward a copy of your updated resume, and your current salary and benefits package to info@dorbe-leit.co.ke before close of business 23rd September 2014.

Only successful candidates will be contacted. 

Kindly indicate the position’s title as the subject of your application.