Field Coordinator

(1 Position)
 
Country and Base Assignment: Kenya – Based in North Horr, Marsabit County 

Duration: 1 year(with extension possibility) 

Start Date: 16th September 2013
 
Solidarités International is an international humanitarian organization which provides aid and assistance to victims of war or natural disaster. For over 30 years the association has focused on meeting three vital needs - water, food and shelter - by carrying out emergency programs followed by longer-term reconstruction projects. 

Whilst fully respecting the assisted populations’ customs and culture, Solidarités International’s programs are implemented through the joint expertise of around 180 expatriates and 1500 local managerial staff and employees. 

Solidarités International is currently present in Africa (Central African Republic, South Sudan, Kenya, Somalia, Mali, Niger, Mauritania, Chad, Democratic Republic of the Congo, Ivory Coast), in Asia (Afghanistan, Thailand, Bangladesh, Myanmar and Pakistan), in the Middle East (Syria and Lebanon) and in Haiti.
 
In Kenya and Somalia, Solidarités international is implementing a WASH and Food Security/Livelihood assistance program to support populations in south central Somalia and north Kenya), and drought and conflict affected population in central and south Somalia.

The projects are managed from the field offices with the support of the coordination office in Nairobi. 

We are seeking for an available qualified person to fill the Field Coordinator Position for our North Horr Base.
 
The Field Coordinator is responsible of the overall conduct of the programs in each and all of its components: representation, management, activities, needs evaluation, logistics, security management and administration.
 
S/he manages his/her team to achieve the humanitarian objectives as defined per the proposals and according to SOLIDARITÉS INTERNATIONAL principles.

The Field Coordinator is currently responsible of two projects implemented by North Horr staff:

1/ “Water, sanitation, and hygiene programme to reduce water-borne diseases for the most vulnerable communities in rural areas of northern Kenya”

2/ “Improving the drought resilience of populations in Northern Kenya”

Org Chart Position (reporting and functional relationships)
 
Line manager: Deputy Country Director
 
Line report: 2 Program Managers, 1 Logistic and 1 Administrator Officers
 
Functional report(s): The entire North Horr staff
 
Responsibilities
 
Note: this list gives the framework of your activities but it is not exhaustive. You may be asked to complete other duties.

Security
 
The security management and context analysis is under the responsibility of the Field Coordinator. 

He/She will be expected to:
  • Monitor the security situation (by gathering of information about the context of the mission, incidents, political changes or any information related to security) in the North Horr region and ensure the senior management (Country Director and Deputy Country Director) are continually and regularly updated and informed of developments with implications for staff safety and for program implementation.
  • Coordinate with the senior management on staff movement, relocation and/or evacuations.
  • Supervise allocation of resources (employment, renting of cars, contracts) regarding security issues.
  • Supervise the organisation of distributions (criteria of selection, security management).
  • Participate in the regions security meetings.
  • Ensure good relationship with the local authorities and every actor involved with security issues in the region (NGOs UN Agencies etc...).
  • Brief every newcomer to the compound about the security rules and about the context.
  • Organize the sharing of information with the team.
Human Resources/ Administration
  • Ensure that performance evaluations for all staff are conducted on time, and review all evaluations to ensure quality and consistency.
  • Ensure that all SOLIDARITÉS INTERNATIONAL staffs are in compliance with the organization’s mandatory reporting policies.
  • Monitor and recruit the staff necessary to the project’s implementation in accordance with SOLIDARITÉS INTERNATIONAL standard practices.
  • Ensure SOLIDARITÉS INTERNATIONAL rules and regulations are adhered by all the national staff.
  • Propose updates concerning HR package according to the needs (salaries per diem, training, break).
  • Ensure that stress management procedures are in place and are respected.
  • Anticipate and plan human resources requirements.
  • Organize and help to solve team conflicts and make sure working conditions are as good as possible.
Logistics
  • Oversee the logistics support operations in coordination with logistics staff, including procurement (both local and through Nairobi), stock management, asset management, vehicle operations, communications, equipment maintenance and repair (including communications and computer equipment).
  • Initial task focus will be on the implementation and training of SOLIDARITÉS INTERNATIONAL logistic procedures in collaboration with the Admin / Log.
  • In this particular context of the starting of a new project, pay attention to the details of the base setup in link with the Admin / Log.
  • Ensure compliance with SOLIDARITÉS INTERNATIONAL and donor logistics policies.
  • Ensure accurate staff movement planning.
Finance and Accountancy
  • Oversee the financial management of field office operations by the finance, admin/logistics and program staff, including cash management, issuing and tracking advances, ensuring complete and correct use of all finance forms; timely notice to Nairobi of cash transfer needs.
  • Ensure compliance with SOLIDARITÉS INTERNATIONAL and donor finance policies.
  • Pay attention to the right implementation and training of SOLIDARITÉS INTERNATIONAL administrative procedures in collaboration with the Admin / Log.
Representation / Communications
  • Represent SOLIDARITÉS INTERNATIONAL in dealings with local authorities (administrative, sector and security officials as well as traditional elders), other implementing agencies, partner organisations and other stakeholders and make sure good relations are maintained.
  • Coordinate SOLIDARITÉS INTERNATIONAL program activities with relevant officials and other humanitarian agencies and maintain a pro-active relationship with them.
  • Assist in the preparation of regular reports (and participate in meetings) to keep partners and stakeholders informed of SOLIDARITÉS INTERNATIONAL activities.
  • When relevant, represent SOLIDARITÉS INTERNATIONAL in the field meetings with the donors.
Reporting
  • Responsible of the preparation of weekly reports with the participation of the project team.
  • Prepare and finalise the monthly Project Implementation Plans (PIP).
  • Prepare donors reports (interim and final reports).
  • Document and report any security incident to Nairobi immediately.
  • Focal point for all the communication with the Deputy Country Director.
Management
  • Direct management of all North Horr project staff.
  • With assistance from the Deputy Country Director, ensure quality and timely implementation of all grants by program staff; oversee the development of detailed project work plans (monthly and weekly) for all programs.
  • Organize the planning and supervision of the operations staff work.
  • Ensure that performance evaluations are conducted regularly and job descriptions are relevant and updated for the staff under his responsibility.
  • Responsible for the development of work plans with the other staff.
  • Ensure that the principles and SOLIDARITÉS INTERNATIONAL Charter are known, respected and put to action.
  • Organize the formal and informal communication in the team.
  • Ensure that SOLIDARITÉS INTERNATIONAL Management tools are properly used.
  • Assist in identifying new program possibilities in collaboration with field and Nairobi-based program staffs.
  • Assist in the development of new proposals by program staff as required.
Programs Coordination

Budget Monitoring
  • Oversee, in coordination with Admin / logistics, that all budget expenditures in area of operation and ensure they are allowable and allocable according to SOLIDARITÉS INTERNATIONAL and donor regulations.
  • Review monthly budget vs. actual expenditure reports with field staff, and make recommendations on the basis of these and ensure that appropriate action is taken in a timely fashion.
Monitoring & Evaluation (M&E)
  • Ensure appropriate M&E activities are carried out regularly by operations support staff and assist the DCD in overseeing program M&E (data collection & analysis, monitoring of project progress against established work plans, monitoring of established indicators and utilization of results to inform program design).
  • Responsible for the progress and the quality of the program.
  • Monitor the humanitarian context in the area and identify population needs.
  • Responsible for making sure that SOLIDARITÉS INTERNATIONAL activities are relevant to the humanitarian needs of the populations.
Strategic Planning
  • Contribute to the integration of program activities to create coherent, quality and complimentary programming.
  • Participate in workshops to establish and monitor annual operating plans for the strategic plan.
  • Responsible to development of lessons learnt on strategic approaches (procurement, payment, recruitment …).
Qualifications and experience:
 
Education:
  • Masters degree (or Bachelor degree with 5 years of work experience) in International Relations, Social Science, Business Administration, Agriculture, and Engineering or related.
  • Training or specialization in a technical field (Project management, WASH, Agriculture).
Experience:
  • Minimum 5 years increasingly responsible working experience in Project Management and in the NGOs sector
  • At least 2 year of field experience with an NGOs operating
  • Experience in proposal and report writing.
Skills and competences:
  • Proven managerial record and experience in managing large staff and programs
  • Previous experience in working in insecure environment and Security management
  • Advanced proposal and report drafting skills required.
  • Ability to work under pressure and meet tight deadlines
  • Well organized and able to prioritize under stressful situations and tight deadlines
  • Ability to perform assigned tasks with minimal support
  • Excellent communication, coordination and negotiation skills
  • Team leader and pro-active
Person Specification:
  • Mature personality with proven analytical thinking,
  • Decision making and conflict resolution capacity.
  • Ability to cope with high stress levels.
  • Flexible and willing to perform tasks outside of core duties.
  • Ability to respect and abide rules and regulations.
  • Dynamic in rapid change
  • Demonstrated interest in geopolitics.
Languages
  • Excellent English (writing and oral)
  • Fluent in Kiswahili
  • Knowledge of French is an added advantage
Computer skills:

Excellent competency in Microsoft packages (Word, Excel, PowerPoint, Outlook)
 
How to apply:
 
Send a cover letter and CV to the following email address: jobapplication@solidarites-kenya-som.org. 

Please indicate the job title and location in the email subject line clearly.
 
Deadline for applications: 3rd September 2013.
 
Please note that only shortlisted applicants will be contacted for interview.
 
Solidarités International is an equal opportunity employer

Vacancies for Teachers 
 
Brookhurst International School is a multi-cultural boy’s boarding school for students aged 10-19 years. 

Our curriculum affords students a chance to gain access to leading universities nationally and worldwide by offering British National Curriculum (BNC).

The school is located in Kiserian, Kajiado district 20 kilometers from the Nairobi in a serene environment suitable for learning.
 
Our driving force which also defines our purpose is to make a positive contribution to the world that we live in by empowering our students with skills and abilities to be the leaders and guardians of tomorrow’s world. 

At the center of our school philosophy and approach is the pursuit of academic excellence and imparting of essential life skills to our students. 
 
About the teaching vacancies 
 
We require teachers in September and are encouraging candidates from other countries to apply.   

Teachers should have the following teaching combinations
  1. Computer studies  with the ability to teach another subject
  2. Art/ design with the ability to teach another subject
Key qualifications
  • A first  degree in education or relevant  field 
  • Teaching  experience of not less  than two years
  • Experience in teaching  international curriculum from grade 5-13 is an added advantage
Send CV info@liaisonconsultants.co.ke by 28th August 2013. 

If you do not hear from us by 30th August, 2013 consider yourself unsuccessful this time round
Head of Legal Services

Reporting to the Company Secretary, the Head of Legal Services will be responsible for effective management of the  Bank’s  legal affairs, safeguarding the legal interests of the Bank by minimizing risk and rendering appropriate legal advice to management.

Key Responsibilities

  • Provide the Bank with high quality legal and related advice/analyses, tailored to the Bank’s needs enabling effective management of legal risks and ensuring compliance with statutory and regulatory requirements.
  • Provide the bank with sound advice on all contracts executed between the bank and third parties including international contracts with suppliers, lenders and other third parties.
  • Provide the bank with advice on all new legislations and ability to lobby the relevant bodies for relevant legislations to support the Banks overall strategy.
  • Provide advice to the Bank as applicable on legal strategy and related matters.
  • Review and develop the company legal procedures and Policies and recommend areas of improvement
  • Manage external litigation and arbitration lawyers including preparation of all litigations for and against the Bank and where necessary Hold watching briefs where necessary and handle all litigation to which the Bank is a party in liaison with external lawyers.
  • Draft and/or vet contracts and agreements involving the Bank and other parties.
  • Efficient and cost- effective management of the Bank’s relationships with external providers of legal services on an ongoing basis.
  • Deputize for the Company Secretary on a need basis.
  • Provide the requisite support in ensuring the Bank complies with all the regulatory requirements by CBK, CMA and NSE
  • Support International Businesses on a need basis in management of their legal affairs.
Position Qualifications/Requirements
  • Law degree from a reputable university
  • Advocate of the High Court of Kenya with a current practicing license
  • CPS (K) Certified Public Secretary Kenya.
  • Commissioner for oaths and Notary Public will be an added advantage.
  • Master’s degree will be an added advantage
  • A Minimum of 8 years post- admission experience preferably in the legal services environment within Financial/Banking Sector out of which 5 must be in a senior position.
  • Good grasp of court and arbitration rules and procedures
  • Must have attention to detail
  • Must have the ability to prioritize work and deliver high quality output within tight deadlines
  • Must be resourceful, creative and has high follow-through ability.
  • Should have excellent organizational skills and analytical and computer skills
The above position is a demanding role which the bank will provide a competitive package for the successful candidate.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your  current position, remuneration level,  e-mail address and  telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 31st August 2013

Only short listed candidates will be contacted.

To be considered your application must be received by Aug. 31, 2013.

Only short listed candidates will be contacted.

Job Ref: CS 08/2013

Service Experience & Compliance Manager

Reporting to the Head Of Customer Service, the role holder will be  responsible for the formulation & delivery of the Service Experience Strategy through cross-functional buy-in, direction & development of a fully integrated and seamless customer experience model driven by four channels (retail, phone, email & social media) to improve customer satisfaction and eliminate customer pain points and dissatisfiers.

Key Responsibilities

  • Develop & deliver the Customer Experience Strategy through engagement with stakeholders
  • Conceptualizing and enhancing CRM capabilities to capture customer voice, analytics and work flow management for customer resolution and close looping
  • Communication & entrenchment of the Customer Service Charter and Standards across all customer touch-points
  • Together with Stakeholders drive the development of best practice life cycle management  Strategy & Model  for all Customer segments
  • Perform Qualitative analysis (RCA) and report compliance on customer complaint resolution across all business units
  • Drive the implementation of initiatives to improve Customer Experience & Overall Customer Delight Index
  • Drive an overall approach to reducing customer dissatisfaction leading to inactivity by exhausting available avenues to ensure the customers do not churn from the business
  • Single point of contact (SPOC) for all service exceptions
  • Ensure that performance targets are set for the team by defining performance indicators, objectives & assigning tasks to the team
  • Ensure total compliance of all Bank service standards, laid-down procedures/policies; ascertain uniformity in delivery of services whilst identifying all processes that expose the bank to risk.
The Person
  • A university degree  preferably in a business related field from a recognized institution. An MBA or Master’s degree will be an added advantage.   
  • Possession of professional qualifications in project management is essential.
  • Have at least 6 years management experience with a large retail or service business covering customer service, business analytics, project management and compliance.
  • Experience of operating in a multi-channel customer facing environment is essential  
  • Experience of Customer Relationship Management System (CRM) is essential.  
  • Experience in general banking operations would be desirable.
  • Should have excellent high quality interpersonal, influencing and negotiation skills with the ability to positively and clearly communicate with a variety of constituents.
  • Should have a thorough knowledge of Banking products, services and the financial services Industry.
  • Should have strong leadership skills with demonstrated competences in championing customer focus, and in managing people in multi-cultural environments 
The above position is a demanding role which the bank will provide a competitive package for the successful candidate. 

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your  current position,  remuneration level,  e-mail address and  telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 6th September 2013.

Only short listed candidates will be contacted.

To be considered your application must be received by Sept. 6, 2013.

Only short listed candidates will be contacted.

Job Ref: CBOK 04/2013

or click here to apply online
The CDN Health department wishes to recruit a highly motivated, competent, honest and remarkably talented Clinical Officer / Anesthetist with an experience in a busy theatre.

The Clinical Officer / Anesthetist will work with other staff to maintain high clinical standards and actively promote quality health care delivery and smooth running of the hospital and to provide care to patients in the Operating Theatre and Critical Care Units, and to any other patients in the hospital who require acute medical intervention that can be provided by a Clinical Officer / Anesthetist: 

Key Responsibilities and Deliverables

  • To review patients in the Critical Care Unit on a regular basis in accordance with the plan of care made at the beginning of the shift and informs the hospital administrator and the medical officer in charge of any issues or problems.
  • To cover theatre anesthetic duties as assigned and to attend to emergencies when they occur.
  • To respond to any adverse occurrences e.g. injuries, falls, sudden illnesses etc, suffered by patients, visitors or staff.
  • To contribute to quality improvement; risk management initiatives and policy development so that the overall Anesthesia Service is of the highest quality and reflective of best practice.
  • Responsible for carrying out clinical activities when called upon by the hospital management which include medical history taking, physical exam, diagnosing, prescribing, counseling and ensure holistic care of patients.
  • Examine and recommend referral of complicated cases for specialized services to the medical officer in charge.
Qualification
  • Must be a registered clinical officer or a registered community health nurse.
  • Must have a Higher Diploma in Anesthesia.
  • Should have a minimum of 2 years experience.
Interested candidates should submit their applications, enclosing a detailed CV, copies of academic testimonials and names of three referees and day time telephone contacts to:

Personnel Director
Catholic Diocese of Nakuru
P.O. Box 938 – 20100
Nakuru.   

or E-mail us – cdnhr@yahoo.com 
 
So as to be received by 30th September 2013. 

Kindly indicate Current & Expected consolidated salary in your application. 

Only shortlisted candidates will be contacted.
Exciting Career Opportunity
 
Faulu Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization within the Micro-Finance sector. Faulu was the first Micro Finance Institution in Kenya to be licensed by the Central Bank as a deposit taking institution.
 
In order to strengthen our sales team in line with the business strategy, we are seeking highly competent, focused and results oriented professionals to fill the position of Team Leader Sales to be based our branch network across the country.
 
Team Leader – Direct Sales
 
Reporting to the Branch Manager, the overall purpose of this position is to drive the growth of quality client’s base, deposits book in addition to supporting growth of other product lines. 

This is a supervisory role managing the Direct Sales Representatives.

Role requirements:
  • Must have at least Diploma in Sales or business related discipline. Bachelor’s degree qualification preferred.
  • Proven experience in implementing direct sales strategy especially within banking and insurance industries.
  • Experience in dealing with micro clients a definite advantage.
  • Two (2) years supervisory experience of a large direct sales workforce and proven business growth record.
  • Passionate for sales and growth of the team members.
  • Knowledge of banking operations roles e.g. cash management, customer care, operations etc will be an added advantage.
  • Proven capability of handling various clientele.
Strong Christian values, commitment and passion for the transformation of the low income population are key requirements for this position.

If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below:

Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi

Email: excitingcareers@faulukenya.com

Applications to reach us on or before 29th August, 2013. 

Only shortlisted candidates will be contacted.

Exciting Career Opportunity
 
Faulu Kenya Deposit Taking Microfinance Limited is a dynamic Christian organization within the Micro-Finance sector. Faulu was the first Micro Finance Institution in Kenya to be licensed by the Central Bank as a deposit taking institution.
 
In order to strengthen our sales team in line with the business strategy, we are seeking highly competent, focused and results oriented professionals to fill the position of Team Leader Sales to be based our branch network across the country.
 
Team Leader – Direct Sales
 
Reporting to the Branch Manager, the overall purpose of this position is to drive the growth of quality client’s base, deposits book in addition to supporting growth of other product lines. 

This is a supervisory role managing the Direct Sales Representatives.

Role requirements:
  • Must have at least Diploma in Sales or business related discipline. Bachelor’s degree qualification preferred.
  • Proven experience in implementing direct sales strategy especially within banking and insurance industries.
  • Experience in dealing with micro clients a definite advantage.
  • Two (2) years supervisory experience of a large direct sales workforce and proven business growth record.
  • Passionate for sales and growth of the team members.
  • Knowledge of banking operations roles e.g. cash management, customer care, operations etc will be an added advantage.
  • Proven capability of handling various clientele.
Strong Christian values, commitment and passion for the transformation of the low income population are key requirements for this position.

If you meet the specified criteria, send your application letter and updated CV (including 3 referees, one of whom must be a spiritual leader) to the undersigned through the e-mail address below:

Head of Human Resources
Faulu Kenya Limited
P.O Box 60240 – 00200
Nairobi

Email: excitingcareers@faulukenya.com

Applications to reach us on or before 29th August, 2013. 

Only shortlisted candidates will be contacted.

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