We hereby invite applications from qualified and experienced individuals for the following position:
    
Post: Segera – Guest Experience Host 
Location:
 Segera, Laikipia County

The Guest Experience host is overall responsible for coordinating and ensuring that guests receive a quality experience while hosted at Segera

Performance Areas:
  • Be responsible for the hosting of guests for the duration of their stay
  • Preparation for arrival of guests, coordinating and reconfirming times and logistics with reservations and communicate detail to teams
  • Meet-and-Greet guests upon arrival, ensuring full orientation plus introduction
  • to the Segera Retreat offering
  • Meet and coordinate guest departures
  • Schedule guest activities in accordance with the Segera Retreat offering
  • Create value added experiences on a continuous basis for all guests
  • If need be assist in F&B service, record meal orders from guests and ensure prompt deliveries
  • Record SPA bookings and schedule welcome treatment for guests
  • Host guests whenever they are in the main area by meeting them in the respective areas
  • Liaise with the Housekeeping  and Food & Beverage department for planning
  • of events such as picnics, birthdays, special venue experiences
  • Manage children’s activities in accordance with the Segera Retreat offering
  • Assist with sales and cleaning in the retail store,
  • including necessary administration duties (stock takes etc)
  • Manage the switchboard and night phone when required
  • Communication via phone and radio with all departments regarding guest movements,
  • meal orders, activities, maintenance or personal requests
  • Ensuring that all guest related issues are communicated to respective departments in detail
  • Ensure proper follow-up on guest requirements and complaints are addressed
  • Maintain the appearance and work standards defined in the service offering on Segera
  • Attend daily early morning brief as scheduled
  • Ensure and coordinate with reservations that the next day’s planner is completed with full details of all guest activities which are to be communicated in the morning brief
  • Submit a guest report for every guest after departure to the Operations Manager and Tourism Manager
  • Maintain guest history, experience forms, daily planner
  • Assisting Operations Manager with the management of housekeeping (laundry/guest area and villa housekeeping)
Attributes/Attitudes
  • Good communication skills, oral, verbal and written  English
  • Analytic
  • Have good judgment
  • Integrity
  • Service orientated
  • Attention to detail
  • Good planner with organizational skills
  • Technical and Professional knowledge proficiency
  • Professional
  • Follow up and takes initiative
  • Keyboard skills
  • Adaptability
  • High work standards and ethics
  • Confident
  • A team player
  • Flexible and solution driven
  • Focused Responsible
  • Self driven and motivated
  • Mature
  • Humble - not arrogant / over confident
  • Pride in self and assets
Minimum Requirements & Qualifications
  • At least 1 year work experience in guest relations department or in a related field preferably in tourist camps, lodges, conservancies etc.
  • Be able to work un supervised and meet set deadlines
  • Good communication skills
  • Computer literacy essential.
  • Be methodical and ensure operating procedures are enforced and followed.
  • Well organized and focused on service delivery
 If you are the person we are looking for kindly send your CV and application letter clearly indicating ‘Store Keeper ‘on the subject line to hrsegera@segera.com by 13th November, 2013.

Only shortlisted candidates shall be contacted
We hereby invite applications from qualified and experienced individuals for the following position:

Procurement Officer

1 Post

Location: Laikipia County

Overall Purpose

Responsible to the Tourism Manager / Head of Procurement for providing assistance in the procurement of goods, works and services for the retreat and ensuring that procurement and supplies processes are carried out efficiently and effectively to achieve the company objectives.

Core Duties and Responsibilities
  • Identifying suppliers, comparing prices, specifications, terms and delivery dates to determine the optimum one to utilize, preparing purchase orders and subcontracts, responding to internal and supplier inquiries, reviewing requisition orders to verify accuracy, specifications and terminology
  • Prepare periodic reports for the Manager Tourism.
  • Designing and implementing an effective procurement records management, retention and disposal program at the retreat
  • Create and maintain material codes for stock and non-stock items maintain proper inventory records to ensure adequate audit trail.
  • In charge of implementing and enforcement of stores regulations and procedures
  • Conduct periodic and annual stock taking and investigate discrepancies between inventory records and physical inventory holdings for reconciliation.
  • Timely preparation of suppliers invoices creating a linkage between procurement and payment   
  • Demonstrated ability to make judgment calls and decisions with respect to procurement activities, within delegated authority, that impact significantly upon the day-to-day operations of user Departments.
  • Demonstrated ability to maintain confidentiality and handle sensitive issues.
  • A forward-thinking professional, recognizing the value of diversity in the operation of Procurement in a private company.
  • Strong decision making skills.
  • Analyze the purchase request from the user departments/ Sub departments and determine the appropriate method of procurement, Quotation, Tender and Request for Proposal.  Provide assistance to user departments, when required, in the preparation of specifications, etc.
  • Use judgment, diplomacy and confidentiality with respect to the complete procurement process.
  • Raise LPOs (Local purchase orders) well on time for management's approval
  • Working knowledge of quick books will be an added advantage
Minimum Qualifications & Experience for the job
  • Diploma in Purchasing and Supplies Management from a recognized institution
  • A registered member of KISM or CIPS or any other professional body.
  • At least five (5) years relevant experience working in stores preferably in tourist safari camps,   Lodges, game reserves or National parks
  • Knowledge of the Public Procurement & Disposal Act, 2005 and the Regulation, 2006
  • Planning and organizing skills
  • Effective communication and interpersonal skills.
  • Proficiency in computer applications
  • Well organized and focused on service delivery
  • Team player and flexible
  • Ability to work under pressure, prioritize and able to multi task.
If you are the person we are looking for kindly send your CV and application letter clearly indicating ‘Procurement Officer ‘on the subject line to hrsegera@segera.com by 13th November, 2013. 

Only shortlisted candidates shall be contacted
We hereby invite applications from qualified and experienced individuals for the following position:

Store Keeper 

1 Post 
 
Location: Laikipia County

Duties and Responsibilities
  • To execute the receiving and dispatching of stock
  • Raise delivery notes against the relevant accounts
  • Ensure all stock has serial numbers and coded
  • Prepare stock requirements well on time
  • Draw required stock and keep bin cards correctly updated
  • Maintain effective stock control at all times
  • Complete GRN of stock received from suppliers and forward to head of stores
  • Administer all paperwork all and delivery notes as per defined procedures
  • Ensure minimum and maximum stock threshold are maintained at all times
  • Take part in stock take
  • Monthly inventory counts and ongoing inventory control
  • Manage warehouse floor space
  • Receiving incoming orders and signing off documentation
  • Filing of official documents
  • Carrying out other routine office duties
  • Assist in the annual physical inventory process, as required
Minimum Requirements & Qualifications
  • At least 6 months certificate course in supplies management or a related field
  • 3 years stores or warehouse experience preferably in the Tourism industry.
  • Be able to work un supervised and meet set deadlines
  • Good communication skills
  • Computer literacy essential.
  • Be methodical and ensure operating procedures for the stores are enforced on all levels.
  • Well organized and focused on service delivery
If you are the person we are looking for kindly send your CV and application letter clearly indicating ‘Store Keeper ‘on the subject line to hrsegera@segera.com by 13th November, 2013.

Only shortlisted candidates shall be contacted
Job Title: Supply Chain Manager

Job Code: SCM/H/131107
 
Number of Positions Open: 1

Location: Kenya

Closing Date: Open Until Filled

Primary Responsibilities:
  • Development of short term and long-term production plans for the company
  • Development of annual detailed production and distribution plans
  • Development of detailed procurement plans to meet the production requirement
  • Ensuring that long-term contracts are put in place to meet materials requirements
  • Regular review of plans and actual performance to ensure that there are no stock-outs
  • Quarterly review with all suppliers on delivery, cost, quality and corporate compliance
  • Manage relationships with Raw Material Suppliers
  • Regular review of Raw Materials Supply Contracts
  • Constant review of global prices for Raw Materials
  • Identify best supplier for raw Materials
  • Identify transporters for transfers and put agreements in place
  • Limit demurrage costs by ensuring full coordination of end user and sender
  • Prompt payments and actions for rapid clearance of goods
  • Detailed monthly demurrage map showing reasons for demurrage
  • Manage price variance to reflect savings
  • Manage freight costs to budget and allowed
  • Agree specifications with third-party suppliers before order placement.
  • Ascertain that standard specifications are set for purchased materials and services.
  • Put in place and update a standard list of stock and non-stock items and devise suitable codification and nomenclature.
  • Investigate all quality complaints and physically verify stock item and offer corrective and preventative action.
  • Ascertain Quality Control of stock being received by confirming that all stock items are inspected to specifications before they are accepted at the receiving section.
  • Ensures that all chemicals have material safety data sheets before purchase to comply with the set Environmental Management Systems and company Health and Safety requirements
  • Measure suppliers’ performance with regards, quality, and pricing and delivery reliability as per agreed parameters and KPIs.
  • Update price variance reports and share with stakeholder departments.
  • Produces periodic reports measuring raw supplier’s performance as per agreed KPIs.
  • Review performance of suppliers for recommending their continued use as the company’s suppliers.
  • From the company’s approved supplier list, generate a list of company’s preferred suppliers based on their prior performance
  • Communicate effectively to team members in particular and at the workplace in general.
  • Manage learning and personal development of team members.
  • Facilitate team dynamics
Experience: At least 7 years’ progressive career experience

Skills and Certification:
  • Bachelor’s degree in Procurement/ Supply Chain Management
  • Master’s Degree in a relevant discipline is highly desirable
  • Membership to a relevant professional body
  • Interpersonal skills,
  • Problem solving,
  • Good communication skills,
  • Commercial Institute or equivalent
  • Computer literacy
  • English
  • General Financial awareness
  • Honest
  • High level of responsibility
  • Efficient
How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on:  Supply Chain Manager
Job Title: Brand Manager

Job Code: BM/HTB/131107
 
Number of Positions Open: 1

Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary:

Our client was established as single-product manufacturer. 

They are one of the region’s leading FMCG manufacturers, supplying a wide range of products to the entire East African and COMESA Markets.
Primary Responsibilities:

  • Building consumer and brand equity
  • Strategic and annual marketing planning and execution
  • Consumer/ competitor trend analysis
  • Development and execution of communication strategy and advertising plans
  • Spearheading New brand development programs
  • Staff management and motivation
  • Brand profitability management
  • Supporting strategic partnerships
  • Developing sound pricing strategies
  • Lead client/agency relationship
  • Motivate other staff to achieve excellence and quality of planning.
Skills and Certification:
  • Relevant First Degree / Higher Diploma,
  • MBA or relevant post-graduate qualifications beneficial but not mandatory.
  • In-depth understanding of business processes and principles
  • Understanding of Sales and Marketing fundamentals
  • Understanding of Marketing trends and anticipate them
  • Project Management Skills
  • Basic Financial skills
  • Excellent computer skills
Experience: At least 3 years of experience in an FMCG environment and experience in brand 

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Brand Manager
Re- Advertisement: Commercial Project Manager
 
Industry: Manufacturing
 
Location: Nairobi 
 
Salary: Attractive Package 

Our client is in the manufacturing industry looking to fill the position of a Project Manager. 

This role is an integral part of the project management team responsible for assisting the head of project management to deliver projects in a timely manner through the provision of specialized administration support.

Job Duties and Responsibilities

  • Use project scheduling and control tools (such as Smart Sheet) to monitor and report on project plans
  • Timely project status reports
  • Co-ordinate the country project teams including the scheduling of meetings ( face to face or via hangout) and preparation of agenda and minutes
  • Track the progress and quality of work being performed, manage contemplated change notices and amend the Smart sheet accordingly
  • Keep the Head of Project Management and other team members informed about project status
  • Assist the Head of Project management in drafting and issuance of project proposals, RFP’s (Request for Proposals), tenders, budgets, cash flows and preliminary project schedules.
  • Provide admin support to the country project teams, manage project meetings, prepare agenda and minutes and maintain the project Management team diary/calendar
  • Develop and maintain action lists and follow up items to ensure that tasks are completed on time and reporting of outstanding items to the Head of Project Management.
Requirements
  • Bachelors Degree and/or Diploma in Project Management from an accredited institution
  • Minimum 3 years in a related role
  • Developed time management skills
  • Demonstrated ability to effectively manage multiple tasks and meet deadlines
  • Ability to work in a team environment and with minimal supervision
  • Proficiency in MS Office skills, internet and email applications, excel and PowerPoint
  • Developed communication, interpersonal and public relations skills to enable professional interaction with a range of people including senior management
If you meet the above requirements send your CV only, to vacancies@corporatestaffing.co.ke , indicating the title (Commercial Project Manager) on the subject line before the 18th of November 2013. 

We do not charge for interviews.

Please note your current salary on your CV. 

Only shortlisted candidates will be contacted.
Assistant General Manager
 
Industry: Forex Bureau
 
Location: Nairobi
 
Salary: KShs 100,000 - 150,000

The main purpose of this job will be to provide strategic support and management of the Forex bureau, maximize profitable growth and shareholder value of the company.
Responsibilities:

  • Assistant to the General Manager
  • Oversee the overall operational, administrative and financial functions of the bureau.
  • Managing the day-to-day trading of the Forex bureau and ensure its profitability
  • Prepare, maintain and submit Central Bank of Kenya reports on a weekly and monthly basis
  • Establish the most competitive market rates to sell foreign currencies and maximizing returns
  • Provide daily verification of teller transactions, balance accounts and liaise with the management accountant for preparations of financial reports.
  • Customer relationship management; ensuring customers get good services from the bureau
  • Help encourage and identify opportunities for maximizing the business revenues
  • Manage the general administration and human resource; general office administration & employee management
Qualifications
  • A minimum of a first Degree in Business Management or Finance
  • 5 -7 years experience in management
  • Excellent track record in managing the operations of a Forex bureau or experience working in a Forex department of a commercial bank or a micro finance
  • You must be able to supervise, motivate and offer leadership 
  • Good communication skills both oral and written.
  • Be a mature and presentable person.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating (Assistant General Manager- Ksh 100,000-150,000) on the subject line to  jobs@corporatestaffing.co.ke before 18th November 2013.

We do not charge for interviews.

Please note your current salary on your CV. 

Only shortlisted candidates will be contacted.
Our client is a lending company providing trade finance targeted at small and medium sized enterprises (SMEs) and self employed individuals.
 
The company recognises the significant role played by SMEs as trade intermediaries and service providers and it seeks to fill the finance gap created in trade transactions and within value chains. 

We focus primarily on documentary backed trade finance and value chain financing. Lending is short term in nature and structured to suit the specific needs of borrowers.
 

The company abides to highly professional lending practices and procedures thus ensuring that we are a real partner in supporting our clients to achieve their goals.
 
Our client would like to fill the position of Sales Executive who will be reporting to the Business Development Manager.
 
Job Purpose / Summary: Marketing the company’s lending products and engaging potential clients while exploring for new business opportunities.
 
Duties and Responsibilities
  • Develop new markets for new and current products
  • Sell the company's products and services to drive business growth
  • Identify sales and marketing opportunities
  • Maintain client portfolio
  • Resolve customer complaints
  • Conduct market research and analyze current market conditions and competitor information
  • Develop marketing and sales plans/activities
  • Prepare reports on a daily, weekly and monthly basis
  • Support and cooperate with the other staff for the common goal of developing business
  • Any other duty as may be assigned
Minimum Requirements
  • Diploma in Business Management or Marketing.
  • Professional qualification in sales and marketing will be an added advantage.
  • 1 - 2 years’ experience in the financial sector preferably the micro-finance sector.
Key Competencies
  • Self motivated and enthusiastic
  • Strong interpersonal skills with ability to persuade and influence
  • Hardworking, highly responsible and proactive
  • Person of integrity and honesty
  • Customer service and strong selling skills
  • Ability to work with minimum supervision
Salary Budget: KShs. 12,000 (net) payable for the first 3 months and commission

How to apply: If you are interested in the position and have the skills and talents our client is looking for, we would like to hear from you.

Please send a copy of your updated resume, your current salary and benefits package to info@dorbe-leit.co.ke before close of business 14th Nov, 2013.

Only successful candidates will be contacted.
Chief of Party
 
Resistance Learning Project (RLP)
 
Nairobi, Kenya

Announcement: 
International Resources Group (IRG), a wholly owned subsidiary of Engility, seeks multiple positions for an anticipated USAID-funded Resilience Learning Project in East Africa. 

Based in Nairobi, this five-year contract will be a key component of USAID’s expanding portfolio in the drylands of the Horn of Africa. 

This project will be linked with several multi-layered, multi-institutional initiatives to build resilience and growth, to break the accelerating cycle of droughts and humanitarian emergencies. 

It will be part of USAID/East Africa’s regional Feed the Future portfolio.

Chief of Party

Responsibilities:

 
The Chief of Party will 
  • provide overall technical, administrative, and financial management leadership; 
  • prepare, review, and monitor contract reporting and deliverables; 
  • oversee the recruitment and engagement of technical staff;
  • liaise with the IRG home office, relevant USAID personnel, and project partners; and
  • provide technical implementation expertise as necessary to project components, including:
  1. Dissemination of resilience-enhancing technologies and innovations
  2. Development and testing of models for integrating humanitarian and development assistance
  3. Catalyze USAID’s Collaboration, Learning, and Adaptation (CLA) approach
  4. Strengthening of knowledge management capacity of regional, national, and local institutions
  5. Incorporation of gender issues key to resilience and growth into all project activities
Qualifications:
  • Advanced degree in relevant field, such as international development, natural resource management, or business administration.
  • Minimum 10 years relevant experience managing resilience-enhanced programs or working in pastoralist, environment and natural resource management, or recurrent drought and conflict areas (preferably in Kenya and Ethiopia)
  • Experience managing and implementing large donor-funded (preferably USAID) projects
  • Technical expertise in design, implementation, planning, coordinating, and driving complex monitoring, evaluation, organizational learning, and capacity development efforts
  • Proven success using monitoring and evaluation, knowledge sharing, and evidence based learning to continually improve performance of activities
  • Ability to establish close relations for pursuing organizational learning with USAID’s Eastern Africa resilience programs (IGAD IDDRSI work, Feed the Future, AU-IBAR, etc.).
  • Excellent interpersonal and leadership skills, including the ability to manage high level relationships and motivate subordinates.
  • English fluency (speaking, reading, writing)
How to Apply: 

Please send a current resume and a cover letter highlighting relevant experience and indicating availability to IRGAfricaExperts@engilitycorp.com no later than December 5th, 2013. Place “RLP COP” in the subject line. 

Engility Corporation was formed in 2012 and is headquartered in Chantilly, Virginia. Our name is derived from “engineering” and “agility” and we employ great people who anticipate and move quickly to serve our customers.  Engility has about 9,000 employees in locations throughout the United States and worldwide.  

Our professionals provide  a broad range of technical, analytical, operational, training, security services and products to government and commercial customers At Engility, we conduct ourselves with the utmost of integrity, accountability and respect to honor our commitment to excellence in everything we do
 
Our core competencies include SETA support, professional services, education and training, operational support, logistics and international capacity development..  

In our work in international development and support to USAID, we help foreign governments, the private sector, communities, and households manage critical resources to build a cleaner, safer, and more prosperous world. 

Since 1978, we have completed over 850 contracts in over 140 countries, delivering high-quality, cost-effective services that promote positive economic growth, institutional and social change, and intelligent use of resources – human, physical, environmental, and financial. 
 
Disclaimer:

The above information has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

We offer a competitive benefits package that includes: Paid Holidays, Paid Time Off, medical, dental, vision, flexible spending account, long- and short-term disability, life insurance, 401(k), Employee Stock Purchase Plan, and tuition reimbursement.

Engility is proud to be an Affirmative Action/Equal Opportunity Employer.  Engility provides equal employment opportunity for all persons, in all facets of employment. Engility maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.

If you are a qualified individual with a disability or a disabled veteran, and need a reasonable accommodation to use or access our online system, please contact us on our home page. 

www.ENGILITYCorp.com
Knowledge Management and Organizational Learning Advisor
 
Resistance Learning Project
 
Nairobi, Kenya

Announcement: International Resources Group (IRG), a wholly owned subsidiary of Engility, seeks multiple positions for an anticipated USAID-funded Resilience Learning Project in East Africa. 

Based in Nairobi, this five-year contract will be a key component of USAID’s expanding portfolio in the drylands of the Horn of Africa. 

This project will be linked with several multi-layered, multi-institutional initiatives to build resilience and growth, to break the accelerating cycle of droughts and humanitarian emergencies. 

It will be part of USAID/East Africa’s regional Feed the Future portfolio.

Responsibilities:
 
The Organizational Learning and Knowledge Management Advisor will provide overall technical leadership and direction for the project’s Collaboration, Learning and Adaption (CLA) activities. 

The Advisor will facilitate mutual learning and knowledge management among strategic partners, leading to a supportive policy environment and increased impacts of programming on drought resilience and growth.

Qualifications:
  • Advanced degree in relevant field, such as organizational development, information management, international development, or social sciences.
  • Minimum 10 years of progressively responsible, professional-level experience in organizational or action learning, development, and/or knowledge management.
  • Experience working with and implementing USAID’s CLA approach
  • First-hand experience with monitoring and evaluation activities within complex international development contexts, in support of economic growth, agriculture and/or democracy and governance programming
  • Regional long-term international development work experience in East Africa preferred.
  • Demonstrated understanding and experience in developing and leading knowledge management programs facilitating communities of practice and social networking
  • Exceptional communications and interpersonal skills, including written, in-person/presentation, and facilitation skills applied within multi-cultural contexts
  • English fluency (speaking, reading, writing)
How to Apply: 

Please send a current resume and a cover letter highlighting relevant experience and indicating availability to IRGAfricaExperts@engilitycorp.com no later than December 5th, 2013. Place “RLP Knowledge Management” in the subject line. 

Engility Corporation was formed in 2012 and is headquartered in Chantilly, Virginia. Our name is derived from “engineering” and “agility” and we employ great people who anticipate and move quickly to serve our customers.  Engility has about 9,000 employees in locations throughout the United States and worldwide.  

Our professionals provide  a broad range of technical, analytical, operational, training, security services and products to government and commercial customers At Engility, we conduct ourselves with the utmost of integrity, accountability and respect to honor our commitment to excellence in everything we do
 
Our core competencies include SETA support, professional services, education and training, operational support, logistics and international capacity development..   
 
In our work in international development and support to USAID, we help foreign governments, the private sector, communities, and households manage critical resources to build a cleaner, safer, and more prosperous world. 

Since 1978, we have completed over 850 contracts in over 140 countries, delivering high-quality, cost-effective services that promote positive economic growth, institutional and social change, and intelligent use of resources – human, physical, environmental, and financial. 
 
Disclaimer:

The above information has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

We offer a competitive benefits package that includes: Paid Holidays, Paid Time Off, medical, dental, vision, flexible spending account, long- and short-term disability, life insurance, 401(k), Employee Stock Purchase Plan, and tuition reimbursement.

Engility is proud to be an Affirmative Action/Equal Opportunity Employer.  Engility provides equal employment opportunity for all persons, in all facets of employment. Engility maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.

If you are a qualified individual with a disability or a disabled veteran, and need a reasonable accommodation to use or access our online system, please contact us on our home page. 

www.ENGILITYCorp.com
Our client is in the Water Treatment and Water Pumping Services currently recruiting Sales Executives.

The role would entail
  • Qualifying prospects
  • Pipeline management
  • Generating revenue and acquiring customers
  • Customer evaluation and procurement
  • Account management
  • Sales process management
Requirements:

  • 2-3 Years experience in Sales and Marketing
  • Proactive and open minded
  • Qualification in a industry related course
If you feel you want to take up this role:Please send your CV to jobs@alternatedoors.co.ke
An international company is looking for Customer Care Representative to work in a busy call centre environment and Brand Activators who can create awareness for a certain product

Customer Care

Qualifications / Experience
  • Diploma in Customer Service / Communications or any related field
  • Basic computer knowledge skills in MS office suites
  • Minimum 1 year experience in call centre
  • Outstanding phone etiquette
  • Flexible to work on shift basis
  • Excellent Verbal and written communication skills
  • Able to manage difficult caller situations to respond to the needs of the customer promptly
  • Multi channel experience is preferred ie email/chat/phone
  • Preferably experience in Customer Service in a contact centre
Brand Activators
Qualifications / Experience
  • Ladies Age 18 - 26 years of age
  • Should have C and above
  • Should be presentable
  • Excellent communication skills and confident
  • Must have ability to hold a conversation with a client
  • Product interest i.e should have interest in football
  • Should be very flexible in working during day and night in Sports Bars
  • Experience working as a brand activator will be an added advantage
Interested candidates who are qualified for the above positions should send their CV and passport photo to office@solutionafrica.com. 

Closing date 15/11/2013
Background: Jacaranda Health is a social venture that aims to set a new standard for maternity care in East Africa. We are combining business and clinical innovations to provide affordable maternity and reproductive health services to low-income urban women. 

We launched our first maternity hospital in Nairobi last year, and plan to expand within Nairobi and to other locations in the region. 
Job Summary

Jacaranda Health is seeking Theater Nurses with good experience in theater nursing and a strong commitment to providing friendly and respectful care to all women to work in our second facility within Nairobi.

This role is critical to Jacaranda's goal of delivering quality customer service and maintaining superior patient satisfaction. 

We seek candidates who are organized, flexible, personable, and have strong commitment to providing friendly and respectful care to all women 

Along with their clinical duties, the theater nurses will have the opportunity to work with new technologies, quality improvement techniques and work with clinicians and advisors at the forefront of maternal health. 

It is an excellent opportunity to learn new clinical skills, and to receive mentorship in a clinical setting and CME. 

Duties and Responsibilities
  • Theater nurse shall work to provide comprehensive antenatal care, postnatal care, and family planning for mothers and mothers-to-be in Jacaranda’s maternity
  • To undertake routine duties in theatre as to prepare and clear the theatre before and after
  • operating sessions.
  • To undertake client care pre and post-operatively by monitoring and responding to
  • abnormal recordings to the anaesthetist and the surgeon.
  • Refer to the surgeon and the anaesthetist on relevant information such as patient’s status and laboratory results, which would assist in proper clinical management.
  • To maintain the theatre register and accurately as delegated by Hospital Manager.
  • Provide friendly, helpful service, advice, guidance, and education to all patients
  • Work closely with the Jacaranda Health management team and teammates to identify and implement opportunities to improve clinical quality and clinic operations
  • Diagnose, treat, and refer as appropriate antenatal, labour and postnatal complications
  • Conduct normal and Caesarean deliveries and assess any complications that may require referral 
  • Other duties as may be assigned.
Desired Qualifications 
 
The desired candidate should possess the following:
  • Over three (3) years’ experience in a Hospital Theatre setting  preferably in a busy maternity department with experience handling complications during normal delivery.
  • Registered nurse from KMTC or other recognized nurse training institute (Degree in nursing is an added advantage.)
  •  Registered with the Nursing Council of Kenya
  • Post basic training in Theatre Nursing
  • Demonstrated proficiency in computer applications such as word processing, spreadsheets, data-base, email and utilization of the internet
  • A commitment to providing world-class care, and the curiosity and commitment to excellence needed for continuous quality improvement.
  • Ability to work effectively with a team in a culturally diverse environment.
To apply:
 
Interested qualified candidates may apply as follows;
 
First, complete the online form available by clicking here Theater Nurse application form - Nov 2013 or by pasting this link into your web browser: http://goo.gl/aiunCv   
 
After completing the application, please also submit your CV and a cover letter to jobs@jacarandahealth.org. 

Only applicants that have completed the online form as well as submitted their well named CV by November 30, 2013 will be considered. 

No calls please. 

Only short-listed candidates will be contacted.

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