Social Research and Evaluation Manager for TNS Social Research Division

Based in Nairobi 

Re - advertisement

Are you a strong quantitative researcher, used to designing and analyzing impact assessments? 

Want to work hard but learn something new every day?

Always be challenged and surprised? 

Want to help organization achieve more positive social impacts in Africa? 

Have the ability to innovate?  

Then work in the TNS Social Research Division.

Position Scope

Based in Nairobi and reporting to Director of research and insight in the social research division, the position holder will work for a range of clients to our Division.  


The position will in particular involve quantitative impact assessment design and analysis, but will also cover a range of other primary research related activities.

This involves managing and developing client relationships, conducting research project and evaluation design including sampling, proposal writing, planning, analysis and report writing on primary projects involving qualitative and / or quantitative methods.

Projects are conducted across Sub-Saharan Africa and other developing regions, coordinated from Nairobi via our network of offices globally.

The key goal of our division is to help our clients achieve their social development objectives and create impact on communities. 

TNS is a global leader in impact assessment, monitoring and evaluation, feasibility and needs assessment, large-scale surveys, complex statistical analysis, tracking studies, new product and service development testing, ethnographic and participatory research and opinion polling.  

A large proportion of our business in East Africa involves working on research projects for donors, NGOs and governments in the field of health, agriculture, governance, education, water and sanitation and poverty among other areas.

Main Responsibilities:
  • Planning and executing  research projects
  • Managing and developing client relationships by providing the highest level of client service
  • Monitoring project costs and implementing cost effective solutions
  • Creation of proposals to meet client needs
  • Participating in costing processes, preparing draft costs & checking quotations
  • Project scheduling and managing change effectively
  • Creating project related materials
  • Working with team to analyze findings to generate insights and recommendations to meet clients’ needs
  • Coaching/ on the job training for junior members
  • Promoting team spirit
Specific Responsibilities
 
This will involve analysis of studies using experimental and quasi-experimental design so a strong statistical and analytical background would be necessary.

Qualifications:
  • At least 4 years of progressive experience in primary research and in particular social, public and political research, ideally in a commercially oriented research agency or consultancy
  • A minimum of an undergraduate degree in a relevant subject such as sociology, social anthropology, statistics or similar in addition to the following skills:
  1. Excellent quantitative data analytical skills and evaluative design skills
  2. Excellent project management – able to manage the details of research projects in multi-country environments ensuring perfect timing and great quality.
  3. Good sales/negotiation/persuasion skills
  4. Strong research knowledge and enthusiasm to keep up-to-date with the latest in methodologies.
  5. Self-driven and hard-working to meet deadlines.
  6. Good communication and social skills.
  7. Demonstrated excellent client relationships development skills
  8. Team player and organized team leader
Remuneration
 
This is a local-salaried position of US$2,500 + p.c.m + health care for self and dependents, school fees to fixed limit, help settling in if expatriate.

ALSO internships:
 
A number of voluntary / internee positions of various types are also available.

If you believe you fit this profile send your application by email including a short summary of why your experience meets the above, would be the ideal candidate to reach not later than 28th September 2013.

Email: Melissa.baker@tnsglobal.com AND Annerose.njoki@tnsglobal.com AND Geoffrey.kimani@tnsgobal.com

Social Research and Evaluation Manager for TNS Social Research Division

Based in Nairobi 

Re - advertisement

Are you a strong quantitative researcher, used to designing and analyzing impact assessments? 

Want to work hard but learn something new every day?

Always be challenged and surprised? 

Want to help organization achieve more positive social impacts in Africa? 

Have the ability to innovate?  

Then work in the TNS Social Research Division.

Position Scope

Based in Nairobi and reporting to Director of research and insight in the social research division, the position holder will work for a range of clients to our Division.  


The position will in particular involve quantitative impact assessment design and analysis, but will also cover a range of other primary research related activities.

This involves managing and developing client relationships, conducting research project and evaluation design including sampling, proposal writing, planning, analysis and report writing on primary projects involving qualitative and / or quantitative methods.

Projects are conducted across Sub-Saharan Africa and other developing regions, coordinated from Nairobi via our network of offices globally.

The key goal of our division is to help our clients achieve their social development objectives and create impact on communities. 

TNS is a global leader in impact assessment, monitoring and evaluation, feasibility and needs assessment, large-scale surveys, complex statistical analysis, tracking studies, new product and service development testing, ethnographic and participatory research and opinion polling.  

A large proportion of our business in East Africa involves working on research projects for donors, NGOs and governments in the field of health, agriculture, governance, education, water and sanitation and poverty among other areas.

Main Responsibilities:
  • Planning and executing  research projects
  • Managing and developing client relationships by providing the highest level of client service
  • Monitoring project costs and implementing cost effective solutions
  • Creation of proposals to meet client needs
  • Participating in costing processes, preparing draft costs & checking quotations
  • Project scheduling and managing change effectively
  • Creating project related materials
  • Working with team to analyze findings to generate insights and recommendations to meet clients’ needs
  • Coaching/ on the job training for junior members
  • Promoting team spirit
Specific Responsibilities
 
This will involve analysis of studies using experimental and quasi-experimental design so a strong statistical and analytical background would be necessary.

Qualifications:
  • At least 4 years of progressive experience in primary research and in particular social, public and political research, ideally in a commercially oriented research agency or consultancy
  • A minimum of an undergraduate degree in a relevant subject such as sociology, social anthropology, statistics or similar in addition to the following skills:
  1. Excellent quantitative data analytical skills and evaluative design skills
  2. Excellent project management – able to manage the details of research projects in multi-country environments ensuring perfect timing and great quality.
  3. Good sales/negotiation/persuasion skills
  4. Strong research knowledge and enthusiasm to keep up-to-date with the latest in methodologies.
  5. Self-driven and hard-working to meet deadlines.
  6. Good communication and social skills.
  7. Demonstrated excellent client relationships development skills
  8. Team player and organized team leader
Remuneration
 
This is a local-salaried position of US$2,500 + p.c.m + health care for self and dependents, school fees to fixed limit, help settling in if expatriate.

ALSO internships:
 
A number of voluntary / internee positions of various types are also available.

If you believe you fit this profile send your application by email including a short summary of why your experience meets the above, would be the ideal candidate to reach not later than 28th September 2013.

Email: Melissa.baker@tnsglobal.com AND Annerose.njoki@tnsglobal.com AND Geoffrey.kimani@tnsgobal.com

Reporting to and working with the Program Operations Manager, the Program Operations Officer’s main role is to ensure operational efficiency of MSK program by assembling, installing, repairing, calibrating, inspecting and performing preventive maintenance on biomedical equipment as well as efficiency in operational functions across other channels. 

The officer should also respond to critical equipment repairs and address patient safety in a timely manner. 

All this should be geared towards promoting the clinics and improving the financial performance.

The Operations Officer reports directly to the Program Operations Manager and will involve a lot of field travel.
 
Job Title: Program Operations Officer

Location: Eastleigh Nursing Home, Nairobi

Reporting to: Program Operations Manager

Probationary Period: Three (3) months
             
Salary: KShs. 65,000 - 70,000/-

Contract type: Fixed Term - 2 years Renewable        

Marie Stopes Kenya (MSK) works in partnership with Marie Stopes International (MSI) and is a marketing focused, results orientated social enterprise. 

We provide efficient, effective and sustainable sexual and reproductive health services in Kenya through both a commercial and social driven approach. 

Our plan is to improve and expand comprehensive sexual reproductive health care all women and men by 2015.

The primary responsibility of MSK’s role is to further MSI’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individuals’ right to: CHILDREN BY CHOICE AND NOT BY CHANCE THROUGH INNOVATION.

It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES: mission driven, customer focused, results orientated, pioneering, Sustainable and people centered

Key Responsibilities    
 
Proper functioning of ALL medical and non-medical equipment within Marie Stopes Kenya programs. 
Measure: Functional equipment and existence of a working preventive maintenance schedule.

Ensure adequate provision of medical equipment in ALL MSK centres
Measure: Adequate and available medical equipment.

Proper calibration, assembly, installation and training on use of new and existing medical and non-medical equipment.
Measure: Properly installed and working equipment.
 
Continuous education and training of MSK staff on use various medical equipment.  
Measure: Trained and informed staff and record of trainings done.

Ensure organizational health and safety training is conducted for ALL staff and that the MSK work environment if safe for all employees.    
Measure: Trained staff on organizational health and safety.

Identify and train fire Marshalls across MSK Network  
Measure: Trained fire marshals in all MSK operational areas.
 
Advices the procurement department will maters regarding purchase of medical equipment. 
Measure: Quality medical equipment procured.

Ensure that all generators in the MSK network are set up and functioning.
Measure: Un-interrupted power supply within MSK operations.
 
Maintain and equipment inventory for ALL MSK equipment as well as a comprehensive log of equipment maintenance and repairs  
Measure: Accurate Equipment inventory list and maintenance log book.
 
Participate in incident investigations involving medical equipment that affects staff and clients    Measure: Accurate incident investigation reports.
 
Perform quarterly stock take and reconciliation of  equipment in the MSK channels
Measure: Reconciled quarterly stocktake report.
 
Other Duties   
  • Additional duties as necessary and directed by the Program Operations Manager   
Skills and Experience

Qualifications:
  • Diploma in Biomedical Engineering or equivalent.
  • Valid driving license is an added advantage
Experience:
  • Minimum of three (3) years’ experience in a busy hospital setup.
Skills:
  • Superior proficiency working with computers and ability to use Microsoft office.  
  • Ability to multi-task and able to work well under pressure.
  • Good record-keeping skills with the ability to track and follow up on various requests
  • Demonstrated high attention to detail and ability to follow through tasks to completion
  • Punctual and reliable
  • Good organisation and prioritisation skills
  • Ability to work self-directed and use initiative
  • Ability to work well in a team environment; good interpersonal and communication skills
  • Trustworthy and responsible
Attitude / Motivation

Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative: Thinking and taking action to make the most of opportunities by finding the optimum solution
 
Innovative: Thinking creatively and outside of the box so that ideas generated create a positive outcome
 
Effective Communication: Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality. 
 
Responsive: Being responsive to changing priorities and demands
 
Working Efficiently: Planning, prioritising and organising work to ensure work is accurate and deadlines are met
 
Sharing Information: Sharing information and knowledge whilst maintaining confidentiality
 
Focus on Learning: Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
 
Commitment: Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
 
Driven: Drive and determination to deliver results
 
Accountable: Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
 
Embracing Change: Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
 
Motivated: Motivation towards achieving quality results to maximise potential

Team Player: Working as part of a team by being supportive, flexible and showing respect for each other

How to Apply

Applications quoting the position title with detailed CVs with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:

People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
On or before 8th October 2013

Only shortlisted candidates will be contacted

NB: Please clearly indicate on the subject line as ‘Program Operations Officer’

Marie Stopes Kenya is an equal opportunity Employer

The Program Operations Manager will be primarily responsible for ensuring organizational effectiveness by providing leadership for the organization's operational functions across all the service delivery channels. 

Working with the Country Management Team, the position also contributes to the development and implementation of organizational strategies, policies and practices. The position will be based at the support office but with heavy field travel based on approved monthly work plans / schedules.

The Program Operations Manager reports directly to the Director Business Management and will be a member of the Senior Management Team.

Job Title: Program Operations Manager 


Location: Support Office, Nairobi

Reporting to: Director, Business Management

Probationary Period: Three (3) months
 
Salary: KShs. 200,000/- Gross Pay

Contract Type: Fixed Term - 2 years Renewable        

Marie Stopes Kenya (MSK) works in partnership with Marie Stopes International (MSI) and is a marketing focused, results orientated social enterprise. 

We provide efficient, effective and sustainable sexual and reproductive health services in Kenya through both a commercial and social driven approach. 

Our plan is to improve and expand comprehensive sexual reproductive health care all women and men by 2015.

The primary responsibility of MSK’s role is to further MSI’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individuals’ right to: CHILDREN BY CHOICE AND NOT BY CHANCE THROUGH INNOVATION.

It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES: mission driven, customer focused, results orientated, pioneering, Sustainable and people centered

Key Responsibilities  
 
Ensure proper positioning of MSK centres and operations across the country to achieve social business objectives. This will include identifying of ideal locations for the current centres as well as identifying through business casing potential areas where centres can be established. 
Measure:Identified locations with proper business cases to relocate existing or establish new centres 

Ensure all MSK operations and clinical staff meet existing local and national government legal operational regulations such as operational and compliance licenses. 
Measure: Display of up to date licenses in designated places and an updated staff clinical licenses file.  
 
Improve the operational systems, processes and policies in support of organizations mission including supporting better management reporting, information flow and management, business processes and organizational planning between support office, centres, nursing home and regional offices.    
Measure: Documented operational systems and processes
 
Proper facilitation of MSK centres with human resources, supplies and technical assistance to achieve sustainability objectives.
Measure: Properly staffed, supplied and facilitated centres

Ensure availability of valid and updated leases and contracts of all MSK operations and third parties where applicable. 
Measure: Updated leases and contracts file

Proper maintenance of the physical state of all MSK centres and offices.   
Measure: Properly maintained Centres and Offices.
 
Ensure the achievement of centre revenues, surplus and CYP targets  
Measure: Achieved revenue, surplus and CYP targets.

Play a significant role in the long term planning including an initiative geared towards operational excellence and optimal use of resources.Measure: Annual and quarterly plans for the function
 
Provide support to the various projects and programs from an operational and resource stand point
Measure: Documented projects and program support.
 
Other Duties   
  • Additional duties as necessary and directed by the Director of Business Management   
Skills and Experience

Qualifications:
  • Degree in Business Administration / Management or Higher Diploma in Management with at least at least 5 years’ experience in Operations Management.
  • Proven record of delivery of results
  • Valid driving license.
Experience:
  • At least three (3) years’ experience  
Skills:
  • Superior proficiency working with computers and ability to use Microsoft office.  
  • Ability to multi-task and able to work well under pressure.
  • Good record-keeping skills with the ability to track and follow up on various requests
  • Demonstrated high attention to detail and ability to follow through tasks to completion
  • Punctual and reliable
  • Good organisation and prioritisation skills
  • Ability to work self directed and use initiative
  • Ability to work well in a team environment; good interpersonal and communication skills
  • Trustworthy and responsible
Attitude / Motivation

Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative: Thinking and taking action to make the most of opportunities by finding the optimum solution
 
Innovative: Thinking creatively and outside of the box so that ideas generated create a positive outcome
 
Effective Communication: Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality. 
 
Responsive: Being responsive to changing priorities and demands
 
Working Efficiently: Planning, prioritising and organising work to ensure work is accurate and deadlines are met
 
Sharing Information: Sharing information and knowledge whilst maintaining confidentiality
 
Focus on Learning: Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
 
Commitment: Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
 
Driven: Drive and determination to deliver results
 
Accountable: Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
 
Embracing Change: Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
 
Motivated: Motivation towards achieving quality results to maximise potential

Team Player: Working as part of a team by being supportive, flexible and showing respect for each other

How to Apply

Applications quoting the position title with detailed CVs with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:

People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
On or before 8th October 2013

Only shortlisted candidates will be contacted

NB: Please clearly indicate on the subject line as ‘Program Operations Manager’

Marie Stopes Kenya is an equal opportunity Employer

The responsibility of the Laboratory Services Manager is to ensure strengthened laboratory management systems across Marie Stopes Kenya Centres. 

This entails aspects of management support (human resource, information management, legal and professional compliance), procurement, distribution, storage and rational use of laboratory supplies.
 
The overriding objective is to ensure availability of quality, safe, efficacious and affordable laboratory supplies to the end users (beneficiaries) while maintaining financial sustainability and growth

The Laboratory Services Manager reports directly to the Director, Business Management and will be a member of the Senior Management Team.

Job Title: Laboratory Services Manager

Location: Eastleigh Nursing Home, Nairobi

Reporting to: Director, Business Management

Probationary Period: Three (3) months
            
Salary: Kshs. 80,000/-

Contract type: Fixed Term - 2 years Renewable 
 
Marie Stopes Kenya (MSK) works in partnership with Marie Stopes International (MSI) and is a marketing focused, results orientated social enterprise. 

We provide efficient, effective and sustainable sexual and reproductive health services in Kenya through both a commercial and social driven approach. 

Our plan is to improve and expand comprehensive sexual reproductive health care all women and men by 2015.

The primary responsibility of MSK’s role is to further MSI’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individuals’ right to: CHILDREN BY CHOICE AND NOT BY CHANCE THROUGH INNOVATION.

It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES: mission driven, customer focused, results orientated, pioneering, Sustainable and people centered

Key Responsibilities 

Oversee monthly reporting on consumption of laboratory reagents and stock status and support procurement of quality laboratory reagents and supplies and laboratory equipment for MSK Centres. 
Measure: Availability of quality laboratory machines, supplies and equipment at MSK clinics

Providing surveillance to quality assurance for infection control across MSK Centres and network.  
Measure: Accurate surveillance reports on infections.

Ensuring and coordinating proper departmental reporting and communication requirements.
Measure: Monthly departmental reports and requirements
 
Commercialize laboratory operations in MSK Clinics ensuring that revenue and surplus targets are met.    
Measure: Running sustainable Commercial laboratories. 
 
Ensure legal and ethical compliance in MSK clinics and operations as pertains to the laboratory operations.
Measure: Registration of all our laboratories by the laboratory Board.

Identify human resource gaps in strengthening laboratory management systems in the MSK Centres across service delivery channels and offering technical support to the P&D department in recruitment or training of personnel and continuous performance appraisal of the team. 
Measure: Recruitment, training and appraisal of technical personnel
 
Develop a business strategy for the market that ensures attainment of company sales goals and surplus for MSK Laboratories.  
Measure: Developed Laboratory Strategy
 
Provide timely monthly and quarterly performance reports for the Laboratories    
Measure: Timely monthly financial performance reports

Co-ordinate with the marketing team to prepare appropriate messaging and visibility of MSK laboratories.    
Measure: Monthly marketing coordination meetings

Expand the laboratory service portfolio in coordination with the country program
Measure: Evidence of additional laboratory services

Plan and liaise with the MSK and MSI procurement departments to ensure timely and consistent supply of laboratory reagents, supplies and equipment   
Measure: Quarterly and Annual procurement plans

Attending and making presentations on behalf of Marie Stopes Kenya at major workshops and establish useful linkages with all stakeholders in order to promote visibility for MSK brand in the country.    
Measure: Attend workshops/meetings/conferences with other stakeholders
 
Enhance relations with clients and follow up to ensure client satisfaction
Measure: Regional field visits to clients
 
Other Duties
  • Additional duties as necessary and directed by the Director of Business Management
Skills and Experience

Qualifications:
  • Bachelors of Science degree in Medical Laboratory or Higher National Diploma in Medical Laboratory with at least three years’ experience.
  • Having been in charge of a busy laboratory generating at least one (1) million shillings in revenue.
  • Registered with the Kenya Medical Laboratories Board.
  • Current annual practice license
Experience:
  • At least four (4) years’ experience in managing a busy laboratory.
  • Experience within the reproductive health sector highly preferable
  • Proven record of high performance with ability to work without supervision
Skills:
  • A high standard of written/spoken English and Kiswahili. 
  • Advanced computer skills, experience in MS Word, Excel and Outlook essential
  • Ability to multi-task and able to work well under pressure
  • Good record-keeping skills with the ability to track and follow up on various requests
  • Demonstrated high attention to detail and ability to follow through tasks to completion
  • Punctual and reliable
  • Good organisation and prioritisation skills
  • Ability to work self directed and use initiative
  • Ability to work well in a team environment; good interpersonal and communication skills
  • Trustworthy and responsible
Attitude / Motivation

Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative: Thinking and taking action to make the most of opportunities by finding the optimum solution
 
Innovative: Thinking creatively and outside of the box so that ideas generated create a positive outcome
 
Effective Communication: Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality. 
 
Responsive: Being responsive to changing priorities and demands
 
Working Efficiently: Planning, prioritising and organising work to ensure work is accurate and deadlines are met
 
Sharing Information: Sharing information and knowledge whilst maintaining confidentiality
 
Focus on Learning: Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
 
Commitment: Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
 
Driven: Drive and determination to deliver results
 
Accountable: Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
 
Embracing Change: Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
 
Motivated: Motivation towards achieving quality results to maximise potential

Team Player: Working as part of a team by being supportive, flexible and showing respect for each other

How to Apply

Applications quoting the position title with detailed CVs with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:

People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
On or before 8th October 2013

Only shortlisted candidates will be contacted

NB: Please clearly indicate on the subject line as ‘Laboratory Services Manager’

Marie Stopes Kenya is an equal opportunity Employer
The responsibility of the International Training Centre Manageris to ensure that the International Training Centre (ITC) is properly positioned in ALL aspects to deliver trainings sustainably. 

The overriding objective is to ensure availability a broad range of quality and affordable trainings and training solutions to the end users while maintaining financial sustainability and growth

The International Training Centre Manager reports directly to the Director, Business Management and will be a member of the Senior Management Team.

Job Title: International Training Centre Manager

Location: Support Office, Nairobi

Reporting to: Director, Business Management 

Probationary Period: Three (3) months
 
Salary: KShs. 250,000/- Gross Pay

Contract type: Fixed Term - 2 years Renewable        

Marie Stopes Kenya (MSK) works in partnership with Marie Stopes International (MSI) and is a marketing focused, results orientated social enterprise. 

We provide efficient, effective and sustainable sexual and reproductive health services in Kenya through both a commercial and social driven approach. 

Our plan is to improve and expand comprehensive sexual reproductive health care all women and men by 2015.

The primary responsibility of MSK’s role is to further MSI’s Goal: THE PREVENTION OF UNWANTED BIRTHS and its mission of ensuring the individuals’ right to: CHILDREN BY CHOICE AND NOT BY CHANCE THROUGH INNOVATION.

It is a role requirement that the job holder must fully comply with, promote and live MSI CORE VALUES: mission driven, customer focused, results orientated, pioneering, Sustainable and people centered

Key Responsibilities 
Develop a business opportunities plan for the ITC with clear annual financial forecasts presented quarterly.
Measure:
 Annual business plan and budget forecast


Develop a portfolio of current and new partners together with a business volume analysis brought in by each partner.
Measure: 
Current and new partner portfolio with business volume analysis.

Lead in the promotion of the ITC including ensuring that the website is developed and actively running and working with MSI, MDT and IPD to create awareness and opportunities for the ITC.
Measure: 
Developed and running website and referrals from MDT, MSI and IPD
 
Coordinating the design and production of new curricula, exploration of new business ideas and expansion of services offered.
Measure:
 Documented new training Curricula and list if new services brought on board

Ensuring local and international accreditation of the International Training Centre as a training facility.
Measure: 
Local and international accreditation and certification.

Ensure superior customer relations and service, proper administrative and financial management, good governance and professional efficiency at the ITC.
Measure: Well functional and sustainable centre.

Meet and exceed the budgeted revenue and surplus target    
Measure: 
Met targets as per the 2014 business plan.

Overall coordination of ALL ITC activities and trainings ensuring that the ITC runs efficiently and smoothly.    
Measure:
 Superior operational efficiency.

Other Duties
  • Additional duties as necessary and directed by the Director of Business Management   
Skills and Experience

Qualifications:
  • Bachelor’s degree in relevant field (Management, Medicine etc)
  • Demonstrated business acumen, project management or management of training institution
  • Fluent in spoken and written English, and French (desirable)
  • Ability to work proficiently with basic computer applications such as Microsoft Office.
Experience:
  • At least two (2) years’ experience running a training centre, or managing a service based business
Skills:
  • A high standard of written/spoken English and Kiswahili. 
  • Advanced computer skills, experience in MS Word, Excel and Outlook essential
  • Ability to multi-task and able to work well under pressure
  • Good record-keeping skills with the ability to track and follow up on various requests
  • Demonstrated high attention to detail and ability to follow through tasks to completion
  • Punctual and reliable
  • Good organisation and prioritisation skills
  • Ability to work self directed and use initiative
  • Ability to work well in a team environment; good interpersonal and communication skills
  • Trustworthy and responsible
Attitude / Motivation

Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. 

There are 13 key behaviours that MSI encourages in all employees and they are defined below:

Initiative: Thinking and taking action to make the most of opportunities by finding the optimum solution
 
Innovative: Thinking creatively and outside of the box so that ideas generated create a positive outcome
 
Effective Communication: Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality. 
 
Responsive: Being responsive to changing priorities and demands
 
Working Efficiently: Planning, prioritising and organising work to ensure work is accurate and deadlines are met
 
Sharing Information: Sharing information and knowledge whilst maintaining confidentiality
 
Focus on Learning: Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
 
Commitment: Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
 
Driven: Drive and determination to deliver results
 
Accountable: Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
 
Embracing Change: Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
 
Motivated: Motivation towards achieving quality results to maximise potential

Team Player: Working as part of a team by being supportive, flexible and showing respect for each other

How to Apply

Applications quoting the position title with detailed CVs with contact details of 3 referees (1 of which should be immediate, 1 former supervisor and any other) should be submitted to:

People and Development Dept
pd@mariestopes.or.ke
Marie Stopes Kenya
On or before 8th October, 2013

Only shortlisted candidates will be contacted

NB: Please clearly indicate on the subject line as ‘Training Center Manager’

Marie Stopes Kenya is an equal opportunity Employer

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