VSF Suisse is an International NGO supporting humanitarian and development interventions in the region mainly in Southern Sudan, Kenya, and Somalia.
VSF Suisse focus is on the alleviation of hunger, poverty, diseases and suffering of people in whose cultures and livelihoods livestock play a major role.

VSF-Suisse seeks to fill the following position for its ECHO funded Regional Drought Decision Project (RDD) Improved Community Response to Drought (ICRD) project implemented in Wajir and Isiolo counties.

The position is field based (remote) and candidates should be willing to reside and work under basic living conditions.

Water Development Officer (1 Position)

Key Responsibilities:-
  • This position reports to the Team Leader and will be responsible for the Water development component of the Project.
  • Oversee construction and repair of selected water sources (e.g. shallow water wells, subsurface water reservoirs/dams).
  • Train & organize Community members on water use and maintenance/protection of water resources.
  • Oversee procurement for construction supplies while Monitoring, Reviewing & Reporting on allocated budgets.
Qualifications, Experience & Skills required.
  • University degree or Diploma in Civil/Agricultural or other relevant engineering field.
  • Knowledge & Experience in construction of underground wells and subsurface water reservoirs.
  • Experience in the implementation of Rural Development Projects.
  • Strong communication skills
  • Knowledge and experience of working with Pastoral Communities will be an added advantage
Interested and qualified candidates should submit an application letter and CV indicating their Email and telephone contacts, their current remuneration as well as names and contacts of 3 referees to the Human Resource Coordinator through the above postal or email addresses.

The last date of receiving applications shall be Friday, 25th February 2011.

VSF Suisse Regional Office Nairobi – Ole-Kejuado Road,
P. O. Box 25656-00603
Nairobi, Kenya
E mail: recruitment@vsfsuisse.org

Note that only short-listed candidates will be contacted for interviews.

Overall Requirement for the position:

To provide appropriate technical support in M&E and Communication to the organisation for the achievement of its set goals and objectives.

Qualification
  • To Monitor, Evaluate and document results in the various programmatic activities for effective implementation, reporting and learning.
  • To Update and compile data on human rights, governance, democracy and the rule of law.
  • To track and document all national and international human rights and legal issues touching on the ICJ Kenya’s Mandate.
  • To manage and maintain the Resource Centre
  • To work with the Programme Teams to deliver quality and quantitative reports to ICJ Kenya Stakeholders.
  • To monitor new donors and their areas of strategic engagement.
  • To monitor and suggest ways to improve ICJ Kenya’s visibility both nationally and internationally.
  • To develop and design appropriate tools for baseline surveys and research documents within the ICJ Kenya programmes in line with the ICJ Kenya 2011 – 2015 Strategic Plan.
  • To analyze various evaluations and communicate the results effectively.
  • To develop an M&E and Communication Strategy.
  • To Monitor and update the ICJ Kenya website
Qualification
  • Candidates interested in applying for this position must have a degree Information Management, a post qualification in Monitoring and Evaluation. The candidate must have good analytical skills, excellent writing and communication skills.
  • Must have two years work experience in a non-governmental organization.
  • Must show ability to monitor and evaluate programmatic activities
ICJ Kenya is an equal opportunity employer.

Please send your application, CV and relevant certificates to:

The Executive Director,
ICJ Kenya,
P.O. Box 59743-00200,
Nairobi

or Email: info@icj-kenya.org.

Your application should be received on or before 10th February 2011.


VSF Germany is an international Non Governmental Organization, providing humanitarian aid and development assistance to pastoralists and vulnerable communities in areas where livestock is of importance.

In the region, VSF Germany implements activities in southern Sudan, Kenya, Somalia, Tanzania and Ethiopia.

Location: Turkana & Marsabit in Northern Kenya

The Project:

VSF G is preparing to implement the La Nina project in Turkana & Marsabit in Northern Kenya. The project intends to mitigate the impact of drought on vulnerable people in the Arid and Semi Arid Lands (ASALs) of Northern Kenya.

The vast majority of the people within the area are pastoralist, whose livelihood depends on livestock. With the increase in the frequency of severe droughts, the communities find it more challenging to retain their main Source of livelihood, hence decreasing livestock assets to unsustainable levels and forcing thousands to depend on food aid or search for other means of income.

This project is an intervention for pastoralist, with opportunities to market their livestock and develop linkages between the communities and traders in the region. Similarly the project will endeavor to develop livestock marketing trade patterns.

On the other hand the livestock off take is mainly to safeguard the survival of fewer animals but with high value for breeding. In realizing the project objective, VSF G is working together with VSF Suisse, VSF Belgium, Oxfam, Acted-Kenya & Uganda in implementing similar activities in Isiolo, Wajir, Mandera, Garissa, Baringo & Pokot.

We seek to recruit a qualified and well experienced Project Manager to support the implementation of the project. The Project Manager’s position is field based with frequent visits to other locations within the project area. The incumbent will work in collaboration with other partner organizations & the Head of Programmes.

Key responsibilities:
  • The incumbent will be responsible for the project implementation.
  • Ensure the project implementation progress is in line with the activity work plan.
  • Permanently monitor activities and report progress to the Project Coordinator
  • Ensure that donor regulations are adhered too and that necessary administrative, financial and implementation controls are observed.
  • Manage the project budget ensuring strict monitoring on all expenditure.
  • Participate and contribute to relevant project related network and links.
  • Develop work plans, financial projections and verify all financial reports on the project.
  • Manage the flow of technical reports and compilation of the same in the project narratives for internal and donor reporting.
  • Support internal and external monitoring and evaluation exercises.
  • Respond to cross cutting issues affecting the community in cooperation with specific Expert agencies and build on arising community needs for furtherance of humanitarian Intervention as required.
  • Represent VSFG in various project forum and networking levels.
Qualifications, Experience, Attributes & Skills required
  • University Degree in Social Sciences/Animal Science or Development related field.
  • Postgraduate degree in development related field preferred
  • A minimum of 5 years experience in development work.
  • Team leadership experience preferred.
  • Knowledge and experience of working with pastoral communities
  • Excellent computer knowledge, managerial and report writing skills
  • Knowledge of Pastoral market access issues in the region
  • Working knowledge of ECHO rules and regulations.
How to apply

Interested and qualified candidates should submit an application letter and CV to:

postal address :

VSF Germany,
Piedmont Plaza, Off Ngong’ Road, 2nd Floor,
P.O Box 25653, 00603
Nairobi, Kenya

or to email: admin_hr@vsfg.org

Indicate on the subject the Job Title applicable.

Applicants will be assessed on a continuous basis alongside internal candidates

Only short-listed candidates will be contacted for interviews.

Closing date: 10 Feb 2011


Customer Service Manager – Online Media

Relationships

Customer Satisfaction

High growth sector

Dedicated to product innovation, customer focus, and organisational excellence, our client is a new online brand with an already-strong market position in Kenya, Tanzania and Uganda. Comprehensively backed by significant international companies and investors, our client is poised for rapid growth and success.

Playing a key role within their business you will be responsible for the Customer Service Team made up of 3 people and providing them with direction and support to ensure positive outcomes for their clients in the most efficient means possible.

Responsibilities include:
  • Provide frontline support to customers – both inbound and outbound.
  • Delegate work load appropriately among Customer Service Team as well as be involved hands-on in resolving customer queries
  • Training the team
  • Managing the work queue including daily customer contact activities, responding to inbound customer queries and managing a structured program of customer contact and support.
  • Upselling and cross-selling to maximize customer account utilization
  • Maintaining customer details, contact details and contact activity
  • Ensure efficient communication between clients and the business at all times visa, email, SMS, Facebook, telephone and face to face.
  • Coordinate with Sales and Operations Managers to ensure smooth on-boarding of all new customers
  • Proactive contact up customers to ensure optimum outcome from the company’s products and services
  • Training of customers in the use of the company’s products and services
  • Design, document and implement customer services processes and ensure that all procedures are being followed
  • Ensure that all customer concerns are dealt with tactfully and resolved quickly
Wish List
  • 5+ years Customer service management experience from a corporate background
  • Impeccable telephone, face to face and written communication skills
  • Confidence and positive approach
  • Passionate about customer satisfaction
  • Experience within phone based customer service will be highly regarded
  • People management skills
  • High energy self motivated
  • Proven experience in CRM, Service Desk or similar structured customer response systems
  • Candidates from an IT Technical support, Software Sales / Account Management, Call Centre Management or Operations Management background may be considered favourably
The successful candidate will most importantly be a high-energy self-starter, comfortable working at the beginning in a relatively unstructured early stage environment where you will drive establishing process and relationships whilst achieving great outcomes.

You’ll be able to comfortably balance a local Kenyan start-up online culture with the requirements of working with high performance, international colleagues and parent companies.

What’s on Offer

Our client adheres to strong people values and strives to create a top quality professional but informal working environment. You’ll get a laptop and a smart-phone to support your productivity.

You’ll be able to wear whatever you like in a casual but outcome-oriented working culture. Our client offers flexible working conditions to support families and work-life balance. A competitive salary plus statutory benefits and profit share/ performance bonuses are on offer.

Recruitment Process

Please send your resume/CV or LinkedIn profile to info@africaassociates.com with an email explaining why this role is for you and your salary expectations.

Our international client will conduct an initial phone / skype interview from overseas, and will be arranging face-to-face meetings in Nairobi in early March 2011.


An entertainment company seeks to urgently recruit employees to fill the following positions:-

1. Hostesses

2. Finance controllers

3. Stewards

Minimum Qualifications:
  • At least a diploma in a relevant or related field.
  • At least 3 years relevant experience.
  • Aged between 25 and 30 years.
Both male a female applicants are encouraged to apply, giving their day time telephone numbers.

Online applications will be preferred

Only shortlisted applicants will be contacted

Applications to reach the undersigned not later than Friday 11th February 2011.

Human Resources Manager
P.O. Box 39 - 00606
Sarit Centre - Nairobi
HRMrecruitment2011@live.com


Marketing Manager – Online Media Brand

Marketing Communication & PR

Consumer & Trade Brand Development

Offline, Online & Mobile Campaign Management

Analytics & Segmentation

Our client is a new online brand with an already-strong market position in Kenya, Tanzania and Uganda. Comprehensively backed by significant listed international companies and investors, our client is poised for rapid growth and success.

This is a unique opportunity for an experienced Marketing Manager who can bring both strategic and tactical marketing skills in the exciting, hands-on high-growth online sector in Kenya.

The key objective of this role is managing and coordinating all marketing, advertising and product campaign activities including developing and implementing marketing plans as well as maintaining the corporate and product brand and communications plans.

This is a great opportunity to build an exciting consumer brand in East Africa from the ground up, as well as work across a broad range of marketing activities including brand development, campaigns, online & mobile, PR, social media, display, radio and other above the line media. The role will suit a candidate with a great balance of creative flair, passion, energy and commerciality.

The successful candidate will most importantly be a high-energy self-starter, comfortable working at the beginning in a relatively unstructured early stage environment where you will drive establishing process and relationships whilst achieving great outcomes. You’ll be able to comfortably balance a local Kenyan start-up online culture with the requirements of working with high performance, large scale international colleagues and parent companies.

Responsibilities include:
  • Ensure campaign deliverables are met timely and efficiently.
  • Delivery of agreed campaign outputs
  • Growing brand awareness and conversion
  • Management of budgets relating to campaign projects and activities.
  • Maintain awareness of trends, business conditions and the changing landscape of the online market and competitors
  • Manage communication and coordination of demand generation campaigns with third party suppliers/agencies.
  • Manage and coordinate all marketing, advertising and promotional staff and activities.
  • Make recommendations, advise on internal and external communication plans
  • Make a significant contribution to the company at a management level
Wish List
  • 5+ years of experience in product marketing.
  • Tertiary qualification in Communications or Marketing.
  • Strong PR background preferred.
  • Proven experience assessing business goals, market requirements, customers, challenges, and use that knowledge for the formulation of marketing plan and the creation of nurturing streams.
  • Strong project management skills
  • Strong research and analytical skills
  • Confidence in dealing with executives and presenting results.
  • High energy, team player
  • A can-do hands-on attitude comfortable working in a relatively unstructured early start-up environment
  • Experience of managing agencies, SEO, SEM, Social Media and online display campaigns a major advantage
  • Experience of working within a high performance multinational working culture
  • Strong organizational skills
  • Strong computer literacy including advanced Excel, Powerpoint and Online skills
  • Passion for the online and mobile sectors in Kenya
What’s on Offer

Our client adheres to strong people values and strives to create a top quality professional but informal working environment.

You’ll get a laptop and a smart-phone to support your productivity.

You’ll be able to wear whatever you like in a casual but outcome-oriented working culture. Our client offers flexible working conditions to support families and work-life balance. A salary of KShs80,000/- plus statutory benefits and profit share is on offer.

Recruitment Process

Please send your resume/CV or LinkedIn profile to info@africaassociates.com with an email explaining why this role is for you.

Our international client will conduct an initial phone / skype interview from overseas, and will be arranging face-to-face meetings in Nairobi in early March 2011.

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