Graduate Customer Care Representatives Jobs in Kenya (KShs 15K - 20K)

Our client is currently recruiting Customer Care Representatives (Graduates)

Job Role

• Attracts potential customers by answering product and service questions;
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
• Maintains financial accounts by processing customer adjustments
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• A Fresh Graduate 2011-2013
• Any Degree
• Proficiency in computer packages especially excel, internet and word.
• Good communication both verbal and written
• Good organization skills
• Attention to detail

Salary: KShs 15,0000 - 20,000

 If you feel you fit the above role;please send your CV to jobs@alternatedoors.co.ke

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Anchor Millers Production Manager Job in Nyeri Kenya

Our Client, Anchor Group of Companies is a leading integrated products and services Company headquartered in Nyeri Town, Nyeri County and with operations across the country.

 The group comprises several subsidiary companies which include GM Kariuki Hardware Ltd, Anchor flour Millers Ltd, Anchor feeds Ltd, Fountain Water Ltd, Giraffe Ark Lodge and New Age Developers and Construction Company Ltd (NADCC).
 

It’s the proud home of Dabo and Nyumbani Maize Meal, Good Mother Wheat Flour, Anchor Feeds and Fountain Sparkling Water.
 

Due to market growth and desire to increase its brand presence, the company is seeking for qualified, self-driven, innovative, energetic and go getter professionals to be part of its great team. The positions up for grabs include:

Production Manager - Anchor Millers

Location: Nyeri Production plant
 

Number of positions: 1
 

Role Overview: This position will oversee the production aspects of Anchor Maize Millers. 

This is a senior position that requires a quality focused, results oriented person who is able to translate market requirements to actual products. 

It requires a person with a good record in a food processing and production plant and over 5 years’ experience, 2 of them as a production supervisor.
 

Role Deliverables;

• Ensure quality and quantity aspects are met at the strictest levels;
• Liaise with marketing team to ensure customer requirements are met on time;
• Supervise the production team to ensure seamless operations;
• Ensure synergy between procurement, production, distribution and sales departments;

Responsibilities

• Overseeing the production process and drawing up a production schedules;
• Ensuring that all production activities are efficient and cost effective;
• Making sure that products are produced on time and are of good quality;
• Working out the human and material resources needed at given production periods;
• Drafting a timescale/ schedule  for  materials requirements planning;
• Estimating costs and setting the quality standards;
• Monitoring the production processes and adjusting schedules as needed;
• Monitoring product standards and implementing quality-control programmes;
• Liaising with different stakeholders like suppliers, marketers, mill workers, packers etc.  to ensure seamless operations
• Continually improve safety record by addressing both physical safety issues and employee safety attitudes.
• Supervising and motivating a team of workers;
• Reviewing worker performance and setting production targets;
• Maintaining and improve housekeeping in all sections of the mill.

Person specifications

• Must be a holder of at least a diploma in food production or related qualification;
• Minimum of 3 years’ experience in a human or animal food production facility;
• Experience managing a diverse production team;
• Must be a honest an trust worthy person with high levels of integrity;
• Must be aged above 25 years and able to handle work pressure;                                      
• Must have good communication and interpersonal skills;
• Have Proficiency in basic computer software applications;
• Able to work independently with minimum supervision.    

How to Apply

If you meet the said requirements and are passionate enough to be part of a great team, send your application in confidence by email attaching your detailed CV latest 
 

The Recruiter
questesq@yahoo.com 
    
NB: Clearly state the position you are applying for in the subject line of the email and indicate your current and expected salary. 

Closing date for applications is by Wednesday, 5th March 2014.

Only shortlisted candidates will be contacted for interview.       

                        
Anchor Group of Companies is an equal opportunity employer.

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Fountain Media Journalists Jobs in Kenya

In pursuit of its core vision which aims to be an agent of positive transformation, Fountain Media is seeking to recruit Journalists. 

Job Ref 3/3/2013/J

Interested candidates must be suitably educated, trained and experienced. 

They must also have exceptional character in integrity, fairness and a complete bias to truth.

Key responsibilities

• An excellent writer with a nose for news
• Impeccable feature writing skills
• Inquisitive
• Be able to empower others by way of information
• Can work under pressure
• Able to absorb information quickly
• Interested in current affairs
• Have what it takes to be part of a dynamic and energetic news team

Qualifications

• Degree/ Diploma in Mass Communication with a minimum of 1 years’ experience as a News Reporter, experience as a news presenter will be an added advantage;
• Excellent understanding of journalistic standards and media laws;
• A strong command of English — written and spoken;
• Demonstrable track record in a busy newsroom;
• Conversant with uploading news online
• Human interest reporting

Interested candidates should send their application and CV to careers@fountainmedia.co.ke by noon 7th March 2013 quoting relevant Job Ref on the subject line.

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Head of Business Development Job in Nairobi Kenya

Job Title: Head of Business Development     

Job Code: CPH/RRG/140214
 

Number of Positions Open: 1

Reports To: CEO
 

Location: Nairobi, Kenya    

Closing Date: Open Until Filled

Summary: Our client is a Kenyan company that works with top international companies that provide a range of principle based learning solutions which inspire change and performance in leadership, personal effectiveness, culture and team work.

Job Objectives:

Provide and deliver exceptional business performance primarily by: 

• Creating new business through understanding and presentation of the client’s Products.
• Leading a team to deliver sustained superior performance
• Be a consultant to the clients and creating exceptional rapport with them.
• Delight all external clients  through effective and efficient management that enhances their return on investment

Primary Responsibilities:

• Build, develop and motivate a high performance team committed to achieving success through each other.
• Support the organization in the management of the resource planning and utilization.
• With the Functional Manager agree on challenging performance objectives and measures for direct reports and provide regular feedback and honest assessment on achievement.
• Through self-conduct on a daily basis, be a role model to peers and direct reports, doing things wholeheartedly, communicating with passion, teamwork and embrace changes as a way of working.
• Uphold integrity at all times
• Train guide and develop leadership, direction and pace to all Business Development staff in order to develop expertise and build capacity.
• Constantly anticipate needs of direct reports and support their needs
• Annually in October puts together a sales forecast for the following year that captures his/her sales targets for the Business Development department and measure weekly, monthly and quarterly against target
• Inputs to development and implementation of sales strategy
• Is accountable for all sales related data and records in designated accounts
• Plans for weekly feedback meetings in order to give quality feedback
• Produces high quality proposals and sales presentations in partnership with the Learning and Development Department
• Owns and is directly responsible for achieving total company revenue targets both for existing accounts and new business. Personal target of KSh. 25 million in first year targeting key accounts in Kenya (50+ people)
• Follow up sales leads, identifying opportunities to develop effective partnership with clients and closes the sale
• Support sales activities through selling to new prospects, cross selling and following up on referrals.
• Spend at least 10 hours every week of Face to Face time with clients.
• Develop Key internal interfaces to ensure all commitments to clients are delivered to the highest possible standard.
• At all times know their key customers and their requirements intimately
• Build data base that will have key customer contacts and sales progress details

Experience: At least 5 years successful working experience in the service industry 

Academic Qualifications: Bachelor’s degree.

Key Attributes Sought:

• As a Client Partner you will find, develop, retain and grow a portfolio of accounts, creating deep and lasting relationships with clients. Key attributes sought for this role include:
• A high degree of business acumen and credibility; the ability to influence and work with client organizations at a senior level.
• A track record as an achiever in a high-performance targeted sales environment, with a demonstrable passion for developing and closing business opportunities.
• The consulting ability to understand clients’ needs and articulate persuasively how our approach and our training and development solutions contribute to clients’ sustained, superior performance.
• A good understanding of corporate cultures, people performance and behavioral development would be advantageous.
• Professional attitude and appearance.
• Ability to influence and work with senior decision makers in major corporations with confidence to present at Senior Leadership Team level.
• Strong interpersonal skills with ability to build relationships with internal and external clients.
• Fully computer literate & with full driving license.

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Head of Business Development

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Real Estate Investment Manager Job in Kenya

Our Client is a mature investment group, founded in 2003 with a mandate to grow the members funds through investments in real estate, private equity and quoted investments. 

The members are leaders in business with a proven track record of success in various fields such as marketing, pharmaceuticals, legal, banking and IT. 

They are currently looking for an Investment Manager

Responsibilities

• Developing investment strategies to meet agreed investment objectives
• Implementing an investment strategy, liaising with clients and dealing with their queries about the strategy
• Analysing the risk and return profile of asset types, monitoring markets relevant to the fund portfolio and the performance of competing funds
• Developing awareness of the tax environment within which specific investments and investors operate
• Constructing risk profiles for proposed client portfolio changes
• Preparing investment portfolio data for client reporting
• Reviewing, restructuring (as appropriate) and reporting on individual and corporate portfolios
• Monitoring and overseeing investment operations and administration activities (this activity may depend on the size of the organisation)
• Networking to maintain relationships with existing investment clients and foster new profitable relationships
• Seek and Prospect new business in consultation with the Board and the Management Team
• Accountable for profitability,performance on set targets and budget management
• Report on the Financial Performance to the Board together with the Finance Manager
• Ensure employees meet the KPIs
• Ensuring delivery of  exceptional Customer Service by handling customer needs and handling the different queries
• Providing Direction and Leadership to the team:Ensuring clear focus on set targets and objectives

Requirements:

• Investment or Portfolio Management experience:Managing Real Estate Investments 
• Knowledge of Key players within the real Estate Industry
• High Level of Financial Management and Commercial Awareness
• Strong Leadership skills with ability to achieve results
• Ability to network across all industries with confidence and authority
• Ability to formulate strategy and follow up on its execution
• Excellent relationship building skills,interpersonal skills and communication skills

Education

• University Degree in Finance, Accounting, Economics or Real Estate and relevant professional qualifications.
• A Masters Degree would be and added advantage or a professional qualification( CFA)

 Interested parties should submit their CVs with cover letter  to jobs@alternatedoors.co.ke

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CNHR Accountant and IT Support Officer Job in Kenya

The Consortium for National Health Research (CNHR) is a grant awarding not-for-profit organizations that supports relevant research-for-health activities aimed at improving the health of Kenyans.

Accountant and IT Support Officer

The job holder will assist the Head of Finance in the maintenance of the organization’s accounts in accordance with established financial policies and procedures, administer grants and provide programme accounting support to the Consortium including projecting short term and long term financial requirements relating to grants and will have the responsibility for overseeing the procurement-to-payment process, treasury management and implementation of the IT Policy.
 

Key Areas of Responsibility:

• Manage the treasury function;
• Review programme and grant work plans and prepare related budgets;
• Review and analyse grantee reports, process subsequent payments and maintain related general ledgers and sub-ledgers;
• Facilitate the grant making process, undertake pre-award and monitoring visits and undertake grantee training as necessary;
• Review, analyse and tract all audit issues;
• Prepare and manage the payroll;
• Manage the procurement-to-payment process, updating and ensuring compliance with procurement procedures;
• Develop, implement and monitor operation of the IT Policy and related aspects of the Business Continuity Plan; and
• Oversee the provision of IT support to Staff by the external service provider

Desired Skills and Experience:

• At least 3 years working experience;
• Exposure working with international funding organizations;
• Experience with an international auditing/accounting firm or in a grant making role is an added advantage;
• Computerized software such as Microsoft Dynamics;
• Strong analytical and conceptual skills;
• Ability to perform, prioritize multiple tasks and work within short deadlines;
• Good communication skills and a team player;
• Well developed commercial orientation and planning skills;
• Understanding of accounting and financial management issues; and
• Ability to work with minimum supervision and under pressure.

Qualifications:

• A Bachelor’s degree;
• Professional Accounting qualifications - e.g. ACCA, CPA; and
• Training in IT and grants management will be an added advantage.

How to Apply:
 

1. A cover letter (max. One page on font 11), illustrating your suitability for the positions and salary expectations
 

2. A detailed Curriculum Vitae ( max four pages on font 11)
 

3. Names and contact information of three referees, one of which must be a manager you worked closely with.
 

Please apply to Consultant, SimCorp HR Solutions through email address: info@simcorphrsolutions.com
 

Deadline for received applications is Friday 1 4th March 2014. 

Only applications from candidates who meet the minimum criteria will be shortlisted and acknowledged.

CNHR is an Equal Opportunity Employer and female candidates with the requisite qualifications for the job are encouraged to apply

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The Banda School Head of the Senior Section of the School Job in Nairobi Kenya

The Banda School, Nairobi Kenya
 

IAPS Co-educational, Weekly Boarding and Day

For September 2014 The Banda, a British Curriculum IAPS school (1 - 13 years) with small classes of friendly and motivated pupils, invites applications for the post below. 

The school has an enviable reputation for academic, cultural and sporting excellence.
 

Head of the Senior Section of the School
 

The Banda School comprises three sections: Pegasus Pre-Prep (Nursery - Year 1); the Junior School (Years 2 - 4) and the Senior School (Years 5 - 8).

An opportunity has arisen for an experienced, dynamic and well organised teacher to join the Senior Leadership Team and manage this section of the school (Years 5 - 8). 

The position will primarily involve responsibility, in conjunction with the Headmistress, for secondary school liaison and pupil scholarship preparation. Some teaching is also required in Science and/or Mathematics and an ability to coach the school’s major sports is an advantage.

A job description, person specification and application form are available on the website. 

Completed application form, with a covering letter, Curriculum Vitae, photograph, and names, addresses and telephone numbers of two referees should reach the Headmistress by Wednesday 12th March, 2014

Tel: (00254-20) 8891220160 I 3547828
E-mail: office@bandaschool.com

www.bandaschool.com

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Human Resource Manager Job in Nairobi Kenya - Service Industry

Job opportunity with a leading local company in the service industry
 

Location: Nairobi
 

Our client, a leading local company in the service industry with operations in Nairobi and other major towns in Kenya wishes to recruit skilled, competent, motivated and self‐driven individual for the Human Resource Manager position.

The position is responsible for managing the human resource function, ensuring that the company maintains effective and enabling employee and industrial relations, ensuring that the company embraces human resource best practices, develop a performance driven culture, and promote a culture that emphasizes high quality service delivery.

The Key Responsibilities are:

• Provide technical support in all aspects of human resource management.
• Manage staff recruitment processes.
• Manage staff development and performance management process.
• Manage the staff reward system.
• Ensure that the company maintains enabling and effective employee and industrial relations.
• Effective administration of human resource processes.
• Effective financial management as relates to human resources.

The person required must have:

• Bachelor’s degree in Social Sciences or Business Administration
• Higher Diploma in Human Resource Management or related fields and a member of a recognized professional Human Resource body such as Institute of Human Resource Management (IHRM)
• Strong management and organizational skills
• Excellent interpersonal skills
• Basic counseling skills
• Strong negotiation and mediation skills

In addition the individual must be:

• Flexible, resilient and self‐controlled, with ability to work under pressure
• Self‐motivated and able to motivate other staff
• A person with high level of integrity and confidentiality
• Computer literate and has working knowledge of Human Resource Management Information Systems.

Relevant Job Experience

• At least three (3) years’ experience in a similar position

Application:
 

Application letter with a detailed CV should be addressed and submitted via email to the address below so as to reach before the close of business on 14th March 2014.

Please do not attach your certificates and testimonials at this point.

Executive Selection
Strategic Dimensions Limited
Management and Development Consultants
E‐mail: recruitment@strategicdimensions.co.ke
With a copy to priscillaoyamo@strategicdimensions.co.ke

Only short listed candidates will be contacted and invited for interview.

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Feasibility and Preparation of Detailed Project Plan for Setting up of a Micro Finance Organization Consultancy Services

Request for Expression of Interest
 

(Consultancy Services)
 

Feasibility and Preparation of Detailed Project Plan for Setting up of a Micro Finance Organization
 

An International Group with the Head Office in Kenya, is planning to set up a Micro Finance organization in Kenya. 

We are currently looking for a Consultancy Firm to conduct a feasibility Study and Prepare a detailed Project Plan.
 

It now invites eligible consultants to indicate their interest in providing the services.

Interested Consultants must provide specific information which demonstrates that they are fully qualified to perform and deliver.
 

Experience in the following areas or tasks shall be the minimum requirement for the assignment:

• Minimum of 10 years of experience in the Micro Finance Sector
• Proof of Past similar assignments with proof of successful completion signoff
• Last 3 years Audited Accounts
• Availability of appropriate Human Resources and Skills set to deliver the above consultancy

Consultants may express interest in the form of association, validated by an agreement among members of the association which clearly specifies the type of association i.e. Joint Venture, Intermediate forms of Association, or Sub consultancy.

Expression of Interest must be clearly marked “Consultancy Services for Micro Finance Organization” and be deposited in the tender box on the ground floor of Vision Towers, Muthithi Road, Westlands, Nairobi on or before 2.00pm 21st March 2014.

Further information can be obtained by writing to microfinanceke@gmail.com

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Front Office / Receptionist Job in Embu Kenya

An upcoming Health & Nutrition Consultancy Firm in Embu County is looking for qualified persons to fill up the following position:

Front Office / Receptionist 

VA No: P002/14

Job Summary

• To assist our clients and staff efficiently, courteously and professionally in all front office and related functions.
• To maintain our standards of service at all times.
• They have to reflect our atmosphere and convey a sincere welcome to all our clients and coordinate management with clients, staff and business.
• Coordination of general maintenance of office equipment and overall office cleanliness.
• General Administrative / Clerical Support to the Management Team – Job holder will also be required to carry out other various administrative duties for the rest of the Management team based at the Firm Office.
• Maintain Registers – receiving and sorting incoming mail and deliveries, official documents and staff correspondence.

Qualifications

• Minimum High School Certificate / O’ Level (Mean Grade C+) - Essential
• Diploma in Secretarial / Front Office / Customer Services- Desired
• Secretarial Skills – Desired.
• Ability to comprehend and communicate effectively in written and spoken English and Kiswahili.
• Ability to effectively follow oral and written instructions.
• Excellent knowledge and hands-on working experience in operating Microsoft Office suite- Ms Word, Ms Excel, PowerPoint & Ms Outlook.
• Ability to operate standard/modern office equipment, including but not limited to computers, telephone systems, copiers and facsimile machines. Excellent telephone etiquette.
• Previous working experience in the health sector is an added advantage.
• Willing to relocate to Embu.
• Understanding of the local dialect is an added advantage

If you feel you meet the above qualifications, please forward an application letter indicating your suitability to this role, together with a copy of your updated resume, and copies of your academic certificates and other relevant testimonials to:

The Director
P.O. Box 21725 – 00100
GPO. Nairobi

Clearly indicate the position applied for and  Vacancy Number on the envelope. 

Deadline for submitting applications (hard copies only) is March 6th 2014. 

Position to be filled ASAP.

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