Imagine working for one of the fastest growing health organizations in Kenya and spearheading the institutionalization of a new way of doing business in the sector; Building a strong brand that stands against any in the region. If you believe you have the leadership qualities and all it takes to do this, then you are the right candidate for the job.

Our client is a low cost health care provider offering comprehensive medical services to the middle class in Kenya. As a one-stop health care provider, our client provides consultation, laboratory, pharmacy, radiology and in-patient services. 

With a network of 10 facilities, our client is now one of the fastest growing healthcare institutions in the country. Arising from this growth and the aspirations to set world class standards for the health sector, our client is seeking to fill the position of Brand & Marketing Manager.

Role Purpose Statement:

The Brand & Marketing Manager will be solely responsible for drafting the marketing & brand strategies and subsequently developing and executing marketing projects, lead generation programs, product launches as well as client communication.

Key Responsibilities:

  • Devise and implement a Marketing Plan for Meridian Medical Group specified customer segment to support the achievement of the overall company strategy and the generation of increased revenue
  • Understand the environment and structure in which Meridian Medical Group operates and build a high performance client relations team within the organization.
  • Establish campaigns and communication strategies in liaison with Clinical department.
  • Develop new products for corporate and retail clients in each region.
  • Develop and implementing clear, innovative and creative marketing and client retention strategies for Meridian Medical Group that are responsive to the customer segments.
  • Implement new branding guidelines and manage the branding process for Meridian Medical Group’s new branches.
  • Serves as marketing contact for employees and strategic business partners.
  • Deploys and measures effectiveness of all marketing campaigns and activities.
  • Tracks market trends, analyzes results, and draws conclusions about performance in order to recommend improvements to marketing strategies and tactics.
  • Develops policies and procedures to drive department efficiencies.
  • Tracks and manages marketing expenses in order to ensure that they are within budget parameters.
  • Develops and maintains demographic and other market data as needed in order to support marketing goals

Qualifications, Skills and Experiences:

  • A good first degree with a marketing focus preferred
  • A post graduate qualification
  • Membership to a marketing professional organization preferred 
  • Over 3 years of work experience in marketing, branding or business development, with a preference for experience managing a marketing team in service industry.
  • Well-organized, good planner with experience of working to deadlines and budgets.
  • Self starter and inquisitive
  • Analytical and strategic thinker, capable and experienced in developing and implementing tactical plans
  • Ability to work as part of a team
  • Confident communicator with people at all levels internally and externally with the ability to adapt communication to different audiences
  • Willingness to travel 25% of the time

How to Apply:

If you are qualified and up to the challenge, please send your application letter and CV to

Deadline for application is Tuesday 5th June 2012.

Please note that only qualified candidates will be contacted.

Maintenance Civil Engineer 

The incumbent will perform daily maintenance of common areas, repair and maintain painting, masonry, plumbing and carpentry including handling small construction and renovation projects within the company

Key Duties and Responsibilities

  • General maintenance, repairs, maintaining upkeep and overall upkeep of complex
  • Assisting team leaders in carrying out the implementation of various policies, standard procedures and programs relating to the overall maintenance and upkeep of complex
  • Handling a variety of facility maintenance materials requirements
  • Develop scope of works for small improvements/ services
  • General supervision and support for the service maintenance teams

Required Knowledge and Qualification

  • Degree or diploma in relevant field
  • Must be creative and innovative
  • Five years experience working in similar fields
  • Hands on manager with strong work ethic
  • Must be detail oriented and hardworking

If you possess the necessary qualification, send your CV and application to

Closing date for application will be 31st May 2012
Sales Manager 

Job Number: BUS0102G

Join the most recognizable hotel brand in virtually every region of the world.

From the desks of our award-winning hotels to event planning in exotic locations, there may be a hotel job for you. 

Hilton Worldwide offers a world of opportunities when it comes to employment and career development. 

Your exceptional experience with Hilton Worldwide begins with the exploration of this opportunity.

Work Locations: Hilton Nairobi

A Sales Manager with Hilton Hotels and Resorts analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. 

The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow's savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. 

Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?

As the Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.

Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Analysis local market trends and competitor activity to identify business leads
  • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
  • Negotiate room rates/packages with corporate clients
  • Develop and implement creative local marketing channels, including social media channels
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Work within current business strategies and recognizing potential opportunities
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Answer customer queries in a prompt and professional manner
  • Manage staff performance in compliance with company policies and procedures
  • Recruit, manage, train and develop the Sales team

What are we looking for?

A Sales Manager serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. 

To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Experience in a sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Degree-level qualification in a relevant field would be advantageous

What benefits will I receive?

Your benefits will include a competitive starting salary

Application Process:

Interested candidates are invited to apply through: before end of day 8th June 2012.

Centre for Rights Education and Awareness

Call for Applications

Consultancy Services to CREAW GBV Project in Kibera

24th May, 2012

Re: Terms of Reference for Consultancy Services under CREAW’S GBV Project in Kibera


Centre for Rights Education and Awareness (CREAW) is a non-governmental, nonpartisan organization. 

Our Vision is a just and free society in which women and men exercise equal and full rights and opportunities, and our Mission is to transform the Kenyan society through the promotion and expansion of women’s human rights, rule of law and social justice

Background Information

Since year 2003, CREAW has been implementing community awareness and empowerment programs in Kibera aimed at increasing access to justice for survivors of Gender based Violence (GBV) while also involving the police, provincial administration and community members in a participatory approach aimed at reducing instances of GBV. 

CREAW has also been working in partnership with various institutions to respond to legal and psychosocial needs for survivors of violence. This initiative has been additionally supported through CREAW’s outreach program which has an office based in Kibera since March 2009.

The first phase of the project lasted for a period of three years between years 2009 to 2011 December focused mainly on providing legal aid to survivors of GBV and creation of awareness to various community groups on GBV.

With the support of the United States Agency for International Development (USAID / Kenya), CREAW is now implementing the second phase of the project that will run for an initial period of three years starting from July 2011 to June 2014 and is tailored based on best practices and lessons learnt from phase one’s implementation process. 

In addition to the initial objectives of creating awareness on GBV and offering legal aid to GBV survivors, the project scope will be expanded to accommodate other components such as economic empowerment for GBV survivors, male involvement in GBV prevention, establishment of a functional referral network for GBV cases through case managers and a one stop shop platform, support to safe spaces for GBV survivors, establishment of a community resource center, continous trainings for government officers and improved program coordination and networking in partnership with other partners working on GBV.

This phase of implementation will be guided by two main objectives namely:-

  • To increase access to justice and integrated support to the survivors of violence in Kibera
  • To increase awareness on Gender Based Violence (GBV) among community members, male champions, school children, school teachers and government officers

For the GBV project to be implemented effectively and for there to be a big positive impact after implementation, factual data on the current GBV situation within Kibera is required to guide the process of implementation. 

There is need to get facts about the GBV prevalence rate, the level of coordination of GBV services, the current state of case management, operations of safe house management, the judicial processes of GBV cases in court and all other components in the Project Monitoring Plan.


Gender Based Violence is a criminal offence in Kenya and there are laws and other instruments to govern it. 

However despite these efforts, numerous cases are still being reported throughout the country, with a high prevalence in Kibera.

Survivors of GBV in Kibera face serious challenges particularly with access to justice and other GBV support services which include medical, psychosocial, shelters and economic empowerment opportunities. 

The provincial administration and the police are mostly unresponsive to GBV cases and lack of public confidence in these systems contributes to low rates of reporting. 

Although the Sexual Offences Act 2006 has been in operation for over 5 years, one of the biggest challenges with implementing its provisions has been that the duty bearers (the police, the chiefs and the prosecutors) have limited knowledge /information on the provisions of the Act. 

In addition, most of the cases reported to the chiefs or the police are usually settled through traditional justice systems which do not take cognizance of the criminal nature of GBV cases. 

Similarly lack of information on preventative and responsive measures to GBV puts women and girls including physically challenged girls at a disadvantage and at higher risks of suffering violence.

Kibera also lacks an effective mechanism to link survivors of GBV to immediate medical facilities that offer GBV support services such as post exposure prophylaxis (PEP). 

CREAW’s experience with the survivors that we attend to has been that over 85% are unable to access services at Nairobi Women’s hospital or Kenyatta National Hospital because they lack bus fare to reach these facilities. 

Furthermore, the absence of a case manager within CREAW’s program hampers our ability to monitor and ensure that the survivors actually report cases to the police and seek medical treatment at facilities which may be closer to Kibera.

It is against this backdrop that CREAW seeks to undertake a baseline survey to collect facts on the GBV situation in Kibera that will then direct project implementation.

Terms of Reference

Description of the Task

The research shall be guided by 4 key objectives namely: -

  1. To identify various GBV services available for GBV survivors (Medical, psychosocial, legal, safe houses, economic empowerment, protection etc)
  2. To identify gaps in delivery of the GBV services (Identified in objective 1) using information from the key service providers and community members
  3. To assess the accessibility of GBV services and community’s understanding of critical services that a survivor must access after violation
  4. To assess the level of acceptance of GBV among community members in Kibera


  1. The baseline survey shall also be guided by the project monitoring plan document that has already been developed
  2. The entire baseline survey shall be done in a period of 20 (Twenty) working days 20 days
  3. The researcher will prepare a report which will include; the background, abstract, research methodology used, actual survey report, summary of findings recommendations and annexes
  4. The researcher will also take CREAW, representatives from the Kibera community and other partners including USAID through the draft report after the survey for validation of facts
  5. To finalize report by inputting additional recommendations, amendments and action plans drawn up at the validation meeting

Expected output from the Baseline Survey

At the end of the baseline survey, CREAW expects collected facts on the GBV situation in Kibera that will then direct project implementation for the next 2 years.

As per the activity objectives, the survey shall focus on 4 areas namely, availability of GBV services in Kibera, gaps in delivery of the services, accessibility of the services, community understands of the critical GBV management services and an assessment of community’s acceptance of GBV

The agreed on work plan and/or time frame including the budget for the baseline survey is as follows:

Time frame

The Baseline survey shall be conducted in a period of 20 (twenty days) within June 2012

Skills and Competencies

CREAW is looking for consultants with strong track records in conducting evaluations, including of Gender and human rights projects. 

The organisation/team leader will have respect and credibility within the field, excellent knowledge of
monitoring and evaluation in theory and practice, and a good understanding of Gender Based Violence Programming. 

The consultant should have the following skills and competencies:

  • A degree in Social Sciences and preferably a Masters Degree in the same or related field (Research, Gender and Human rights)
  • Demonstrable experience of producing high-quality, credible evaluations (examples required).
  • Familiarity with different methodologies for evaluation and the additional factors involved in the evaluation of Gender Based Violence Programs
  • Demonstrable experience of working with/evaluating NGOs.
  • Familiarity with Gender Based Violence including its programming in an informal settlement set up.
  • Ability to write concise, readable and analytical reports and understanding of public communications.
  • Excellent written and verbal communication skills in English.

Expression of Interest

Persons who are interested in undertaking the assignment are invited to express their interest. The expression letter should include a letter of application, Understanding of Terms of Reference (including brief description of methodology and work plan), qualifications and a sample similar work done. 

Those who qualify and are interested should send (or deliver) an application letter, curriculum vitae (CV) and copies of relevant certificates & testimonials to:

The Selection Committee,
Convent drive, Lavington off Isaac Gathanju Road
(100 meters from Lavington Green)

P.O. Box 11964-00100, GPO

Tel. 020-3860640/3861016


Applications must be received on or before 8th June 2012 5.00 pm.

Applicants must provide reliable telephone/ mobile contacts. 

Only short-listed candidates will be contacted directly.

Regional Managers – Western, Nyanza 

2 Positions

M-KOPA Kenya Ltd is a new company investing in using mobile payments to provide “pay as you go” solar energy services.

 M-KOPA is seeking energetic and experienced regional managers to manage a growing dealer network in new regions of Western Kenya.

Successful applicants for this role will be a commercially focused sales professionals with a proven ability to manage local networks of 20+ local businesses in a related sector such as financial services, mobile money, airtime or other commission-based goods and services across Kenya.

Who we are

M-KOPA Kenya Ltd., founded in 2011, is a new mobile-based technology company that provides consumer financing solutions to low-income customers in East Africa. 

The management team of M-KOPA includes several former telecoms executives who were responsible for the initiation and scaling of M-PESA, the award-winning mobile financial service platform in Kenya.

What we do

Through M-KOPA customers use mobile payments such as M-PESA to pay for a home solar lighting system on a “pay-per-use” basis, making the transition to cleaner energy much more affordable especially to low-income users. 

This service is currently launching across Kenya, starting in the Rift Valley and Western regions.

M-KOPA products are distributed and sold through a network of local dealers and outlets who are paid commission when customers send payments. 

A network of regional offices is responsible for recruiting and managing dealers, stock management and local marketing.

The position

Title: Regional Managers - Western, Nyanza (two positions)

Role: Reporting to the national head of sales, build and manage a network of M-KOPA dealers across a new region.

Location: Eldoret (with travel expected to regions including Kakamega, Kisumu, Busia etc)

Start date: June 2012

Period: Three month probation leading to two year contract.

Specific responsibilities:

  • Work directly for the head of sales to grow the M-KOPA dealer network into a new region.
  • Recruit and train a network of dealers in the new region.
  • Direct responsibility for dealer performance and sales within defined region, reporting to head of sales.
  • Dealer management including activation and merchandising, training, and marketing support activities (eg roadshows).
  • Manage stock and deliveries to the dealer network ensuring that products are consistently available.
  • Conduct regular field visits to dealers to ensure standards in a range of areas including merchandising, accounting, and other performance measures.
  • Develop new sales channels in the region (eg SACCOS, schools, other groups).

Experience and skills

  • 3+ years experience in a related sales field. eg financial services, mobile-money or other commission based product/service in East Africa.
  • Proven ability to build and manage a network of small retailers in rural and urban settings
  • Experience managing inventory and stock across a network of 20+ dealers.
  • Direct experience planning and executing a regional consumer marketing strategy focused on below the line activities.
  • Knowledge of the local business environment in your chosen region, particularly in financial services, mobile money or telecoms industries.
  • Excellent computer literacy and communication skills across people from different backgrounds.
  • English and Kiswahili fluency both written and spoken.
  • Tertiary qualifications from a recognized institution in a business related field may be a bonus if accompanied by relevant experience.

Please contact

In the first instance, please send a cover letter outlining your interest in this role and a CV to:

Deadline for applications: 29 May 2012

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