Vacancy: Chief Protection Officer 


Ref. 01/2014

Re- Advertisement

A State Agency in the security and administration of justice seeks to recruit a Chief Protection Officer.
Applicants must be Kenyan citizens with strong managerial and high conceptual skills who are committed to delivering results and ready to work for long hours with minimum supervision. 

Must be team players who respect diversity, maintain confidentiality and proficient in the use of computer application packages. 

The Agency offers competitive packages to the successful candidates.
Duties and responsibilities

The Chief Protection Officer will be reporting to the Deputy Director Operations.
Duties at this level include management of the covert and other protection related operations aimed at
securing the safety of clients and related persons nationally. 

In addition, the officer will be responsible for; 
  • Coordination of risk and threat assessment programmes; 
  • Gathering and dissemination of intelligence information; 
  • Coordinating operational procedures and training programmes;
  • Supervising the conducting of special operations and investigations; 
  • Ensure adequate security is provided to clients during court appearance; 
  • Organizing and supervising the procurement, distribution, training, usage and management of protective equipment, reintegration and removal process of clients as provided by law; 
  • Managing offices, buildings, safe houses used by the Agency;
  • Dissemination of information and intelligence gathering;
  • Ensure effective coordination with law enforcement agencies and intelligence services; 
  • Coordinating the development and implementation of standard operating procedures for the Agency and coordinating training programs;
  • Reviewing confidential documents and material for the purpose of expunging protected information, security of protected clients and classifying documents;
  • In addition, the officer will be required to coordinate the resettlement of foreign and local clients and related persons in liaison with other Agencies;
Qualification and Experience
For appointment to this grade, an applicant must have:
  • A Degree in Law, Criminology, Public Administration or their equivalent qualifications from a recognized university;
  • Served in a Senior Gazetted position in the National Police Service, Military, Intelligence or other law enforcement agencies;
  • Knowledge and experience in investigation of crimes, protective security and covert operations;
  • Knowledge of the criminal justice system functions and services;
  • Shown merit and ability as reflected in work performance and results;
  • A Master’s degree will be an added advantage.
Interested Candidates who meet the required qualifications should send their applications with detailed curriculum vitae, copies of certificates, Identity Cards, Driving License and other testimonials, telephone contact, e-mail address, and names of three referees with their contacts. 

In addition, candidates should obtain clearance certificates from the following bodies:-
  1. Higher Education Loans Board
  2. Kenya Revenue Authority
  3. Directorate of Criminal Investigation
  4. Ethics and Anti-Corruption Commission
  5. Credit Reference Bureau
  6. Any other Professional bodies to which the candidate is a member
Applications clearly indicating the Job title and reference number on both the letter and envelope should be send to the address below on or before 31st July 2014.

DNA 1696
P.O. Box 49010-00100

Vacancy: Payroll Accountant - Manufacturing Industry
  • Compiles statistical and payroll data from a variety of sources (e.g. time sheets/payroll, salary adjustments, longevity pay, union dues, benefits, leave balances, tax deposits, etc.) for the purpose of providing summaries to other personnel and/or ensuring compliance with established guidelines.
  • Coordinates the data-processing system for payroll for the purpose of ensuring the system is operating efficiently, effectively, and accurately.
  • Informs other staff and/or outside parties regarding procedural requirements for the purpose of processing transactions.
  • Monitors assigned payroll activities and/or program components for the purpose of ensuring compliance with established financial, legal and/or administrative requirements.
  • Prepares a variety of payroll related documents (e.g. invoices for overpayments, special pay from schools, retirement plan transfers, ACH transfers, voluntary and involuntary contributions, worker’s compensation checks, budget, risk management, verification of employment and salary, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information.
  • Processes a wide variety of payroll documents and materials (e.g. time sheets, withholding information, employee contributions, union dues, longevity, leaves, supplements, stipends, etc.) for the purpose of disseminating information to appropriate parties.
  • Reconciles payroll account balances (e.g. time sheets, direct deposits, wage attachments, benefits, voluntary and involuntary contributions, etc.) for the purpose of maintaining accurate account balances and complying with established guidelines.
  • Researches discrepancies of payroll information and/or documentation (e.g. time sheets, leave time, salary, supplements, longevity pay, stipends, etc.) for the purpose of ensuring accuracy and adherence to procedures prior to processing.
  • Resolves discrepancies with payroll and/or benefit information and/or documentation (e.g. payroll, benefit provider/s, salary status, late hires, leaves of absence, separating employees, etc.) for the purpose of ensuring accuracy of records and employee payments.
  • Responds to inquiries regarding payroll procedures (e.g. wage levies and garnishments, savings, contributions, direct deposits, etc.) for the purpose of providing necessary information for making decisions, assisting employees, taking appropriate action and/or complying with established fiscal guidelines.
  • Supervises a wide variety of payroll information and data entry (e.g. direct deposits, pre-notes, leave balances, salary, levies, garnishments, investments, voluntary and involuntary contributions, etc.) for the purpose of ensuring the availability of documentation and compliance with established policies and regulatory guidelines.
 Qualifications & Work Experience
  • Bachelor's degree in Business Administration, Accounting, or Finance preferred
  • CPA (K) holder
  • Experience with payroll tax responsibilities.
  • 5 years payroll/tax and accounting experience in a fast paced environment; mid to large size company preferred.
  • Previous experience in the manufacturing industry is a MUST
  • Proficiency in Microsoft Excel, Microsoft Office and HRIS experience required
  • Knowledge of ERP and SAP is required
Email CV and salary requirements to with “Payroll Accountant” in the subject line

Peak East Africa Limited
Position: Commercial Finance Manager
Reporting To: 
General Manager, Peak East Africa ltd.

Position Purpose: The Finance Manager is responsible for the control and management of day to day running of the accounting and administration function, formulation and implementation of Business development strategy. 

The Finance Manager is also responsible for managing the Financial, System and Management Accounting function for PEAK East Africa Limited which meets the requirements of the Board of Directors (BOD), General Manager (GM), PEAK East Africa Ltd., Service Level Agreement (SLA) and other regulatory authorities within Kenya.  

As well as being responsible for the performance of the finance team, the FM will also contribute regularly to projects and the overall strategic direction of PEAK East Africa Ltd. by being part of the company's Management Group. 

Qualifications and Experience

  • Degree level qualifications or higher
  • CA or CPA or equivalent with 3-5 years post qualification experience
  • Experience and knowledge of complex accounting packages
  • Practical general finance and accounting experience in a foreign invested business
  • Strong written and verbal communication skills in both English and local language
  • Audit experience be an added advantage
Other Skills and Attributes
  • Understanding and alignment with PEAK’s culture and values
  • Passion and willingness to travel
  • Practical general finance and accounting experience in Travel Industry will be an added advantage
  • A high level of knowledge of Excel spreadsheets,
  • Demonstrate leadership and ability to foster teamwork
  • Ability to work under pressure while maintaining accuracy
  • Ability to meet deadlines
  • Ability to show initiative and communicate any relevant issues
  • Outstanding organisational skills, tenacity and attention to detail
  • Ability to work with quick books, Navision, new and different software
  • Good commercial acumen
  • Ability to be both hands on and manage a team
  • Must be honest and trustworthy
If you meet the above qualifications kindly forward your CV ONLY to by 28/07/2014
Khalsa Schools in Nairobi South C are seeking to recruit experienced and qualified primary and secondary teachers for September 2014 and invite applications for positions in year 1 - year 11
Successful candidates will hold:
Cambridge International Diploma for teachers and trainers and minimum 2 years teaching experience in British curriculum
or post graduate diploma and 3 years teaching experience in British curriculum
and computer literacy certificate
The positions will involve teaching students in Years 1 to 11 and also assisting in the encouragement of extra-curricular activities. 

The applicants will be motivated individuals with keen interests in encouraging and inspiring students to love learning and excelling in their particular subject areas.

Please send your application VIA E-MAIL with the following:
  • Passport size coloured photograph
  • Curriculum vitae (cv)
  • Supporting certificates of qualifications and experience
  • Supporting certificates of any other courses and/or achievement
To The Principal:
Closing Date: August 3, 2014
Admission for students is in progress
Role Overview: We are seeking to fill in a position of Human Resources Manager to manage the company human capital.

The HR Manager will report to the managing director, work closely with Production, Post Harvest, and Security Manager.

Primary responsibilities:    

The HR Manager will have the following responsibilities:
  • Manage employee attendance and leave administration
  • Lead the recruitment, selection and hiring process for employees and contractors;
  • Maintain a recruitment and selection database;
  • Ensure compliance with legal requirements; enforcing adherence to requirements; advising management on needed actions.
  • Ensure effective man power planning to achieve optimum quality and quantity of staffing levels for realization of the Firm’s goals
  • Develop and manage metrics for human capital;
  • Conduct induction and orientation process of new employees to enhance employee engagement and achieve optimum productivity within a short duration.
  • Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Manage employee records and information while maintaining utmost confidentiality and in compliance to the governing Labour laws.
  • Develop and manage an employee welfare program;
  • Promote workplace safety and ensure adherence to the Occupational Health and Safety Act.
  • Overseas over 600 employees of the farm
Minimum Requirements
  • Degree in Human Resources from a recognized University, Professional qualification in human resources e.g. Higher National Diploma or equivalent will be an added advantage
  • Knowledge of local hiring laws and labor regulations;
  • Strong judgment and critical thinking skills, with the ability to articulate and present points of view and ideas effectively;
  • 5 years’ experience of which 2 should be in a management position
  • Proficiency in Human Resource Management Information Systems
Personal Attributes
  • Strong planning and organizing skills
  • Must be above 35years
  • Excellent communication skills
  • Tactful and self-motivated
  • Ability to mentor, lead projects and make effective decisions
  • Ability to work in a highly driven environment
  • Result oriented
  • Able to meet tight deadlines with minimum supervision
Preferred Start Date: As soon as possible.

Please quote your expected salary

Apply to below email address before the close of business 6th August 2014

Kakamega Teachers Sacco Society Ltd is based in Kakamega and Vihiga Counties with branches spread across the Western part of Kenya. 

Due to increased volume of business and expansion, the Sacco is seeking qualified dedicated candidates for the following positions.
1. Operations Manager
Reports to the Chief Executive Officer
Job Summary: The job-holder shall be responsible for overseeing the day to day management of the Sacco’s core operations and ensuring efficient and effective service delivery by ensuring proper attention to all Sacco members, clients and all other stakeholders; administration of staff and the marketing of the Sacco products and services.

Minimum Qualifications:

  • Degree in Marketing or Public Relations or in a related field.
  • Master’s Degree in Business related areas will be an added advantage.
  • Professional membership from a relevant marketing Body.
  • MS Office Suite
  • Minimum of FIVE years relevant experience at senior management level
  • Certificate of good Conduct.
2. Assistant Systems Administrator
Reports to the Systems Administrator
Job Summary: The incumbent will offer systems infrastructure support to the entire Society in
liaison with the system administrator.
  • Higher National Diploma in computer science, IT,BIT or related discipline
  • A+, N+ or similar certification in user support and networking.
  • Skills in database Administration especially MSSQL, MySQL
  • Basic Programming Skills ( .net, java)
  • CCNA Qualifications.
  • Certificate in Business Administration or business related area is an added advantage.
  • TWO years relevant experience in systems administration.
  • Certificate of good conduct
3. Marketing and Public Relations Officer
Reports to the Operations Manager
Job Summary: The job holder will be responsible for the Marketing and Public Relations function
of the sacco, conducting market research and surveys to facilitate developments on new products and services as well as the review of existing products/services to enhance the Sacco business development strategy.

  • Diploma in marketing/communication or public relations.
  • Certificate in Journalism and advertising will be an added advantage.
  • MS Office Suite
  • Good communication skills.
  • Two years relevant experience at an equivalent position.
  • Certificate of good conduct
4. Human Resource Officer
Reports to the Operations Manager.
Job Summary: The Office holder will be responsible for offering Human Resource Management functions support to the SACCO by ensuring that the Sacco attracts, motivates and retains the right human resource that will ensure successful realization of the Society’s strategic objectives.

Minimum Qualifications:
  • Higher Diploma in Human Resource Management.
  • MS Office Suite
  • Good communication skills.
  • Two years relevant experience at an equivalent position.
  • Certificate of good conduct
5. Assistant Registry Superintendent
Reports to the Registry Superintendent.
Job Summary: The holder of this position would provide support principally be concerned with information preservation and the maintenance of the Sacco’s records and information created in the course of transacting Sacco business as stipulated in Cap 213A of the laws of Kenya .
  • Diploma in Records Management or related field.
  • Archive Management Course will be an added advantage MS office suite.
  • Knowledge of computer packages
  • ONE year relevant work experience in a records and documentation centre.
  • Certificate of good conduct
6. Tellers
Report to the FOSA/BRANCH supervisor.
Job Summary: Custody, disbursement and receipt of cash to/from customers
  • Diploma in a business related field
  • KATC Final
  • Certificate of good conduct
  • Computer literacy
  • ONE year’s relevant experience as a Teller.
  • Certificate of good conduct.
Interested applicants should send their application letters together with updated CV, copies of certificates and testimonials to the below address so as to reach on or before Friday 8th August, 2014.
The Chairman,
Kakamega Teachers Sacco Society Ltd.
Kateco Plaza, Muruli Road, 
Behind Posta/Telekom Kenya Ltd.
P.O. Box 1150 – 50100
Kakamega, Kenya

NB: Kakamega Teachers Sacco Society Limited is an Equal opportunity employer

“We are there for you”
United Nations Development Programme

Individual Consultant

Request for Recruitment of a Consultant or Consortia of Consultants to Develop a Communication Plan for Knowledge and Information Sharing and Produce Content for the Information Products

: Agriculture is the mainstay of Kenya’s economy and the growth of the sector is crucial to the country’s overall economic and social development. 

Unfortunately climate change and variability threaten to worsen the performance of the important agricultural sector in Kenya, thereby increasing food insecurity especially among the very poor. 

Climate change for Kenya means, inter alia, increased variability and intensity of droughts and floods, more invasive species, and generally higher temperatures. 

All of these factors will render domestic agriculture less effective at meeting the nutrition needs of the nation. 

The agriculture sector is currently attempting reform aimed at converting agriculture into a vibrant commercially oriented enterprise. 

The planning and execution of this reform will have tremendous impact on the future state of PGRFA.

It is within this background and context that UNDP and its partners seek the services of a National consultant to review and analyze the existing PGRFA policies and frameworks and develop a Strategy Action Plan and Policy Paper. 

The consultant will focus on the existing and drafted agricultural and environmental policies in Kenya.

Overall objectives of the Consultancy: To mainstream the conservation and use of PGRFA into national climate change adaptation policy, programs and projects for enhanced food security and economic development.

Application Procedure
Interested and qualified candidates should submit their applications which should include the following:
  1. UNDP Personal History Form (P11) Template provided
  2. Detailed Curriculum Vitae
  3. Proposal for implementing the assignment - Template provided
Please quote” consultant to develop a communication plan for knowledge and information sharing and produce content for the information products: “ on the subject line.

Applications should be emailed to to reach us not later than Wednesday, 6 August 2014 at 12.00 Noon Kenya Time.

Please see the Terms of Reference, the P11 form, the Individual Contract Proposal form and the Terms and Conditions of Individual Contracts by visiting the UNDP Kenya Website: - 

Chai Sacco Society Limited is looking for self-driven and result-oriented persons to fill the following positions:-
1) Business Development and Marketing Manager

1 Position

Reporting to the Chief Operating Officer, the position is responsible for developing and implementing marketing and business development strategies.

Key Tasks
  • Develop and implement Marketing and Business development strategies
  • Undertake Product research and business development strategies
  • Drive all membership development services to enhance loyalty, retention and growth
  • Undertake market intelligence surveys
  • Develop and implement membership drive strategies according to market trends and member demands
  • Coordination of public relations and CSR activities
  • Promotion of the Society’s services and image
Job Requirements

  • Bachelor of Commerce (marketing option)
  • Post graduate qualifications are an added advantage.
  • Must have attained a mean grade of C+ in KCSE
  • At least 5 years experience in marketing field.
  • Must be computer literate
  • Age of 30-40 years
  • Membership to relevant professional body
2) Marketing Officer

1 Position

Reporting to the Business Development and Marketing Manager, the position is responsible for marketing activities within a designated area/region.

Key Tasks
  • Implementing all marketing and business growth strategies within a designated area/region
  • Conducting of competitors’ intelligence and marketing research
  • Conduct customer satisfaction surveys
  • Coach, train and supervise the business representatives to ensure targets are met
  • In charge of branch operations and marketing
  • Promotion of the Society’s services and image
Job Requirements
  • Bachelor of Commerce/Business Administration
  • Must have attained a mean grade of C+ in KCSE
  • At least 3 years experience in a financial institution.
  • Must be computer literate
  • Must be between age of 28-35 years
3) Records Officer

1 Position

Reporting to the Chief Operating Officer, the position is responsible for efficient management of Society records.

Key Tasks
  • Ensure safe custody of Society’s records
  • Management of files movement, filing, storage and archiving
  • Maintenance and updating of members register
  • Ensure availability of files to authorized users
Job Requirements
  • Degree in records and archives management
  • Post graduate qualifications are an added advantage
  • Must have attained a mean grade of C+ in KCSE
  • Must be computer literate
  • 4 years experience in related field
  • Age 30-40 years
  • Ability to work with minimum supervision.
Interested candidates who meet the detailed qualifications may send their applications enclosing detailed CV, copies of their certificates and testimonials, names of three referees, current and expected remuneration and daytime telephone contacts so as to reach the undersigned not later than Thursday 31st July 2014 at 5pm.

The position being applied should be clearly indicated on the envelope and dropped in the Tender Box
addressed to:-

Chief Executive Officer
Chai SACCO Society Limited
4th Floor, KTDA Plaza
P.O Box 278 - 00200

Only shortlisted candidates will be contacted.

Chai Sacco is an equal opportunity employer.

Nakuru Rural Water and Sanitation Company Limited
Career Opportunity: Managing Director
Nakuru Rural Water and Sanitation Company (NARUWASCO) is a water company wholly owned by the County Government of Nakuru.

The Company was appointed as a Water Service Provider (WSP) by the Rift Valley Water Services Board to provide water and sanitation services in the whole of Nakuru County with the exception of Nakuru and Naivasha Municipalities and their environs where other WSPs are operating. 

The Board of Directors of the Company wishes to fill the vacant position of the Managing Director (MD). 

The position requires a result oriented and self driven professional, who will provide leadership and strategic direction in order to ensure the company delivers on its mandate to the satisfaction of its customers and shareholders.
Job Profile

  • Provide overall leadership and administration of operations of the company under the guidance of the Board.
  • Developing short term corporate strategies for Board approval and implementation as stipulated in the company’s strategic plan.
  • Managing internal multi-disciplinary teams and external parties to ensure agreed corporate objectives are achieved.
  • Ensuring compliance with applicable statutory, legal and regulatory requirements and establishing mitigation measures against emerging business risks.
  • Promoting the company’s image and developing good working relationships with all stakeholders and other partners while promoting the principles of good governance in the company.
  • Advising the Board of Directors on operations, investment planning and sustainable development of company interests.
Selection Criteria
  • The ideal candidate will be a holder of a minimum of Bachelor’s degree from a recognized university in the fields of Civil Engineering, Finance and Social Sciences.
  • A Masters degree in the relevant field and registration with the relevant professional body where applicable will be an added advantage.
  • Should have at least 6 years working experience in senior management position(s).
  • Should have excellent communication and presentation skills, strong interpersonal, analytical organizational and team leadership capabilities and high professional ethical standing.
  • Should be a person of high integrity and should meet the requirements of chapter six of the constitution of Kenya 2010. The Candidate should provide the following documents; Clearance Certificates from KRA, HELB, EACC and Certificate of Good Conduct.
  • Demonstrated change leader with transformative leadership capability.
  • Should be self driven and capable of working under minimum supervision.
  • Should have capacity to mobilize financial resources for project implementation.
If you believe you fit the required profile please send your application in confidence with copies of your testimonials and current and expected remuneration to the postal or email addresses provided below by Friday 15th August, 2014 before 5pm.

Only short-listed candidates will be contacted.

Terms of employment: Three years contract renewable.

NARUWASCO is an equal opportunity employer and professionals from special interest groups are encouraged to apply.

The Chairman,
Board of Directors-NARUWASCO,
C/O Rift Valley Water Services Board
P.O Box 2451-20100

an alliance of independent Top Tier African Law Firms is in need of a Business Development Manager.
Business Development Role: This Role will require working with the Partners in pursuing high-potential business opportunities and will deliver substantial and measurable value for the client, group and its clients.

The ideal candidate will identify and qualify new business opportunities and assist the firm and its Partners in fostering existing relationships. 

He/she must have the ability to develop a strategy that complements the client vision and objectives.

Specific responsibilities include, but are not limited to:

  • Design and implement business development strategy in coordination with the Partners in developing cross border groups, relationship teams and industry specialisation as required.
  • Maintain extensive knowledge of current market conditions including business intelligence and industry issues and trends
  • Drives Request for Proposal (RFP) process including directing and executing the response, proposal and presentation material. This involves coordinating, preparing and drafting responses and materials from intake through delivery to obtain new business. It also includes managing the proposal response process with client-facing practitioners by developing templates and directories to develop layout, draft and assemble content, obtain approvals, and conduct proofing and editing;
  • Responds to informal business opportunities by developing and assembling marketing materials from a variety of resources, practice areas and professionals within the Firm and/or network;
  • Build and maintain a qualified pipeline of new opportunities that are vetted with the Partners
  • Updates and maintains all firm and/or network collateral including experience statements;
  • Prioritizes events to attend and manage sponsorship and event participation, including network-hosted events and sponsorships with outside vendors and organizations. This involves the effective and strategic; see below:
  • Positioning and marketing of the service offering, including event logistics and tactics (pre-conference branding, messaging, tradeshow booth shipping and installation, promotional items, support materials, attendee lists, invitation distribution) as well as onsite sponsorship management and execution of follow up plans with targets to drive business opportunities.
  • Drafts content for collateral and communications (including submission for international directories) in line with the network’s branding (brochures, newsletters, LinkedIn profiles, emails, articles, advertisements, professional letters, creative promotional pieces, website content, etc.)
  • Manages and prioritizes the execution of group marketing projects leveraging administrative support, interns and other marketing and business development assistance as needed.
  • Responds to various urgent marketing and business development tasks and requests as they arise
  • Builds and leverages relationships with prospects in support of client initiatives.
  • Travels to sponsored events and meetings, as needed.
  • Able to work in a team-based environment and will be in charge of overseeing the BD department and its team which provides not only support to the client but its affiliates
  • Bachelor's degree in marketing required;
  • An advanced degree (Juris Doctorate or Master of Business Administration) strongly preferred;
  • Five (5) or more years of experience conducting marketing and business development activities for a professional services or consulting firm, law firm or large company;
  • Prior experience working directly with partners, practice area leaders and senior professionals required;
  • Prior experience in legal services strongly preferred;
  • Superior technical and creative graphics skills using the Microsoft suite (Word, Excel, PowerPoint, Access);
  • Demonstrated ability to be an enthusiastic, energetic and action oriented team player;
  • Excellent communication skills (both written and oral) demonstrating a high degree of responsiveness to requests;
  • Strong business development acumen and able to manage and execute both strategic, as well as tactical, marketing campaigns and tasks designed to facilitate business opportunities;
  • Strong organization, project management and administrative skills to balance and prioritize urgent matters, with longer-term strategic projects;
  • Capable of working in a deadline-driven environment and multiple projects simultaneously with a customer service focus;
  • Strong interpersonal skills and the ability to interact effectively and professionally with people at all organizational levels of the Firm;
  • Ability to travel is required
If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to

Only qualified candidates will be contacted and please indicate the position you are applying for on the subject header as well as indicate your salary requirements to include current and expected remuneration.

Vacancy: Account Manager – Information Services & Bulk SMS
Department: Digital Content.
Location: Nairobi, Kenya
Starting date: Immediate.
Who are we? Cellulant* is a mobile commerce company. We operate Africa’s number one mobile commerce network and aim to connect 100 million customers to our mobile commerce ecosystem.
We are the mobile commerce partner of choice and our goal is to connect all of our corporate customers, including top Pan African banks, various merchants, to the richest mobile commerce ecosystem in Africa, helping them provide better communication, more services, and more value to their end consumers. 

We do that by providing services like mobile banking, mobile payments, music, information services and other mobile related services.
Cellulant* was founded in 2003 and has currently operations in Kenya, Nigeria, Tanzania, Uganda, Rwanda, Ghana, Zimbabwe, Mozambique, Malawi, Zambia, Botswana and every year moving into new countries.

To be able to meet these aggressive growth expectations we need to grow our dynamic team. We invite you to be part of that growth by submitting your application to the following role.
Account Manager – Information Services & Bulk SMS
The manager is responsible for managing the P&L of the information services and bulk messaging services, ensuring that the revenue lines are profitable and that the products and roadmaps are well envisioned. 

He/She are charged with the role of maintaining the existing partners and growing the partners and ensuring that at no time are the Bulk SMS clients run out of SMS credits.

To ensure that our information service partners send alerts as per the plan and SMS partners consume SMS and that the account has Credits

  • Acquisition of New info customers/ subscribers
  • Increase the number of Bulk Client on our platform
  • Increase the number of services e.g. info services
  • Increase the consumption of Bulk sms & Info subscriptions
Revenue Growth:
  • Increase revenue lines by innovation and improving on products & Services
Client Relationship & Management:
  • Building trust, confidence and goodwill with customers
  • Understand the needs of the customers to ensure customer satisfaction and client retention
  • Building a rapport with customers and propose different products and services based on their account history
  • In addition, the role of the relationship manager involved monitoring progress against a set of benchmarks and metrics
  • Ensure good & healthy relationships with the Partners
Market Deployment & Innovation
  • Recommend strategies & communicate the desires of clients to other members of the team to ensure understanding of the clients' challenges & goals
  • Synchronizing Cellulant strategy with that of the customer to ensure that both parties benefit
  • Analyze work flow, evaluate systems and formulate plans that will work for both parties
  • Identify channels to ensure Cellulant services reach the consumers through direct, digital marketing including SMS broadcast, USSD broadcast, advertising through social media etc.
Reporting & Coordination:
  • Maintain schedule for alerts being sent out –Internally & externally
  • Provide full report on daily, weekly & Monthly basis on the info & Bulk sms performance (Penetration, usage/uptake, churn etc)
  • Keep track & records of competitors by carrying out regular competitors analysis, market share, behavior & activities etc
  • Maintain Rota for juniors for field work on acquisition of New clients
  • Track record of the OBDs carried out on a daily basis
Who are you?
Required Skills:
  • Have a degree in business related field preferably marketing is desirable.
  • Have at least four years’ experience in marketing a product.
  • Have at least two years’ experience leading a team
  • Have strong people skills as well as management skills
  • Be fluent in both English and Kiswahili.
  • Have the ability to multitask and work under pressure.
  • Good verbal and written communication skills
  • Customer service skills
  • Strong organizational, time management and prioritization skills.
  • Able to take a creative approach to situations and problem solving.
  • A skilled team player.
What do we offer you? When working at Cellulant*, you can expect to work on a diverse range of problems, with inspiring and creative colleagues. You will have ample opportunities for growth and career development, and we highly value continuous learning.

We offer you a challenging position in which you will be rewarded for performance.

Apply now! Are you interested in this position and do you meet the minimum requirements? 

Apply by sending an e-mail with your CV and a convincing cover letter to

The selection process entails an oral interview stage, followed by a case study presentation and a final interview.

The deadline for application is July 31, 2014.

Due to the high volume of applications received only shortlisted candidates will be contacted.

Do you have questions about this vacancy? Visit our website at
Please do not hesitate to contact us by e-mail or telephone: or 0202606696.

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