Human Resource Manager

Category: HR and Training
  
Location: Nairobi, Kenya

Employment type: Full Time
  
Company Description:

City walk Company Ltd. started operations officially in 1992. It has 11 branches in Kenya and deals in  retail sale of high end designer bags, shoes, perfumes and clothes.

Description:
Roles and Key Responsibilities

They must be fully conversant with the Kenyan labor law. Must have worked in a busy company in retail background

To ensure the safety and wellbeing of the workforce

Ensure that all relevant staff are trained in the implementation of Hr policies and systems, assist and advice managers on HR issues where necessary

Work with OPS manager and CEO to develop and implement an on-going internal communications plan.up, develop and coordinate a consistent performance management system and ensure all the managers are trained in that system.
 
Set up and develop an organisational training plan and mentoring programme for managers and staff.

HR Administration ie. Job Profile writing
  • People planning (Workforce plans, succession plans, talent management & career pathing)
  • Human Resource Development (Learning, Training & Development)
  • HR Policies & Procedures
  • HR Information management
  • Performance management
  • Employee relations
  • Compensation & Benefits Management
  • Employee Relations/Disciplinary Procedures and Grievances
  • Recruitment
  • Risk Management
  • HR Administration
  • HR Strategy & budget
Requirements:
    

Person Specification:
  • Lady HR  Age bar: 25-35 yrs
  • An HR all-rounder
  • Educated to degree level
  • Have HR qualification
  • An effective, motivated and proactive self-starter
  • A decisive leader who communicates effectively and consistently works to high standards
  • Able to work unsupervised and technically adept
Experience
  • A minimum of 3years experience in a similar  position with an excellent track record in many different areas of Human Resource Management including: staff contracts, recruitment, developing HR policies and procedures, coordinating and implementing appraisal systems and in-house training.
Remuneration
 
The position is based in Nairobi, Kenya.
 
An attractive package is offered for the position based on skills, experience and qualifications.

Please indicate your current remuneration package as a guide to the “fit” in these roles, among other aspects that we will be evaluating.

Interview arrangements:

Shortlisted candidates will be interviewed on a rolling basis until the position is filled. 

If you meet the above requirements and are interested in this position, send your CV on shelina@citywalk.co.ke 

Only shortlisted candidates or proposals will be contacted.

Closing Date: 8th February 2013

Organisation Associate
 
Description
 
We are seeking a minimum two year commitment from an exceptional early-mid career human resources professional to enhance and improve upon organisational capacity building efforts to support the growth of a driven and ambitious start-up social business – a truly unique opportunity to create impact on a global scale. 

The role will require a close working relationship with the venture’s CEO, Operations Director, Financial Director, Operations Officer and future production and strategy teams and across the entire organisation as a whole. Specific duties include, but are not limited to:
 
Internal Development
  • Values System: formalise a clear and compelling values system for the venture with the CEO and lead initiatives to translate this into a strong, understood and lasting organisation culture.
  • Systems Development: develop robust and scalable HR and Administrative systems across the organisation, from tactical to strategic.
  • Recruiting: facilitate leadership discussions around the staffing strategy and manage the end-to-end recruitment and on boarding of international and local staff, including developing job descriptions and managing job postings.
  • Professional Development: assist the future Training Manager to roll out professional development trainings for our corporate and production staff, including integration with performance management.
  • Performance Management: lead the development and roll out of performance management processes and tools across the organisation, including integration with career paths.
  • Career Paths: develop a structured promotion pathway for each role, including timescales, remuneration, performance requirements and reporting lines.
  • Human Resource Manual: develop and maintain a simple, clear and structured Human Resources Manual for the organisation aligned to the employment laws of Kenya and UK.
  • Knowledge Management: assist the future Technology Officer to develop a robust and scalable knowledge management system and ensure that historical knowledge is transmitted and built upon by current staff.
  • Staff Incentives: develop and maintain a compelling but cost effective employee incentive scheme across the organisation to maximise recruitment and retention of world-class staff, including pay scale benchmarking, bonus packages, responsibility scope and other incentives.
  • Internal Communications: facilitate initiatives to formalise ad-hoc and periodic internal communications across the organisation.
  • Process Improvement: assess current HR and Administrative processes to identify and action further improvements on an on-going basis.
External Relations
  • Proposal Support: support the development of Mobius funding and partnership proposals, specifically on content concerning our organisation strategy, structure and culture.
  • External Communications: prepare and manage communications with funders and other external stakeholders on a periodic and ad-hoc basis.
  • Funder Management: support on-going funder relationships, including executing associated administrative tasks and reports.
  • UK Office Liaison: liaise with Mobius Motors UK office as needed to support administrative and reporting requirements.
Qualifications
 
An ideal candidate should combine a unique blend of exceptional analytical, communication and interpersonal skills. 

They should possess an energetic disposition along with the ability to prioritise multiple tasks and take initiative regularly. 

They should be rigorous, pragmatic and on-the-ground solution focussed – not overly academic.
 
Required
  • Bachelors Degree (minimum) in Business, Human Capital, Marketing, Communications, Economics or similar
  • 3.4 GPA or higher from a top university worldwide
  • 3-5+ years of professional work experience in business administration, human capital, marketing or communications
  • Ability to strategically plan and lead teams of international and local Kenyan staff through to executional success
  • Ability to lead cross-functionally; coordinating, leading and communicating information clearly
  • Exceptional attention to detail and high quality deliverable outputs
  • Ability to analyse and solve complex problems
  • Ability to grasp complex concepts and systems quickly, and express them in simple ways
  • Ability to multi-task in a fast paced environment and to remain graceful under pressure
  • Ability to deal with ambiguity and make sense of multiple data sources that may sometimes be contradictory in nature
  • High degree of resourcefulness; looking beyond the normal channels of information to dig out data necessary to understand the ultimate solution
  • Ability to effectively communicate timelines and project progress with both internal and external management teams
  • Ability to take ownership and accountability of project timeline and results
  • Proficiency in Excel, Project, Power Point and Word
  • Exceptional written communication skills and with experience is writing compelling messages to external stakeholders; enthusiasm to communicate clearly, confidently, and precisely
  • Strong presentations skills, including excellent oral communication skills; passion to make yourself understood in an engaging and pleasant way at all times
  • High sense of drive and urgency in achieving our vision
  • Ability to adapt to a dynamic working environment and work within a diverse team
  • Extreme patience and a good sense of humour
  • Excellent relationship management; capable and enthusiastic of working with multiple personalities across the organisation, from production workers, to Kenyan office staff, to international staff, to the CEO - all coming from a variety of backgrounds and experiences
  • Excellent interpersonal skills to work effectively with others
  • A start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal-oriented, flexible and able to deal well with setbacks
  • Comfort with extensive travel throughout Kenya when needed – especially to regularly visit our production facilities
Desired
  • Masters degree (or higher) in Business Administration (MBA), Economics, Marketing, Communication or similar
  • Professional work experience with a top tier human resources consultancy internationally
  • Passion for the automotive industry and social enterprise in Africa
  • Administrative management experience
  • Fluency in Kiswahili (the national language of Kenya)

Distribution Manager
 
Description
 
We are seeking an exceptional professional to establish and manage the service and spare parts and finished-vehicle distribution network for Mobius Motors. 

The role will require close working relationships with East African automotive suppliers, the venture’s Supply Chain Senior Associate, Procurement & Regulatory Manager, Technical Director and Mechanics; to coordinate purchases, delivery, and quality assurance of inputs into Mobius vehicle service and spare parts networks.
 
Distribution Setup
  • Develop ordering and logistics strategy to determine lowest cost and highest service levels to ensure spare part availability to Mobius customers.
  • Identify and support selection of international and local suppliers for service and spare parts.
  • Analyse and establish in-country service and spare part distribution network, including evaluating potential partners, warehouse sites and hub-and-spoke versus point-to-point distribution networks strategies.
  • Establish process for inventory management; including ordering, receiving, point of sale transactions and stocking level rationalisation.
  • Establish low cost strategy for delivering finished vehicles from contract assembler in Kenya to customers.
Distribution Management
  • Monitor and analyse performance of international and local suppliers for service and spare parts against agreed metrics.
  • Negotiate and manage outsourced in-country transportation network of spare parts.
  • Coordinate with Procurement team to optimise sourcing for component parts between production components and after sale.
  • Coordinate with Marketing team to identify potential aftermarket parts, not included in the base vehicle, that can be developed locally and sold at profit within after sales market.
  • Track warranty claims and perform analysis of spend between service parts, warranty claims, and ancillary component sales and profitability.
  • Develop financial cash flow forecasts that align with inventory and ordering requirements.
  • Work with Procurement & Regulatory Manager and freight forwarders to manage customs documentation and clearance.
  • Identify service and spare parts for localised manufacture within Kenya.
  • Work with Supply Chain Senior Associate to develop service and spare parts distribution strategy for product launches in Tanzania and Uganda for 2015 and beyond.
  • Track supplier performance and work with Engineering, Operations, and Supply Chain colleagues to conduct supplier development.
  • Support Sales team to identify and evaluate future franchised sales partners in key locations within East Africa (initially Kenya).
Qualifications
 
An ideal candidate should combine outstanding skills in negotiation and process management with excellent interpersonal and communication skills to work effectively with a multidisciplinary team.
 
They should possess a strong skill set in managing East African suppliers and working with ambiguity – preferably within the automotive industry. 

The candidate should be able to develop analytically sound strategies and execute those to achieve clear, objective results.
 
Required
  • Bachelor degree (minimum) in Supply Chain Management, Operations Research, Procurement, Engineering, Industrial Engineering, Business, Economics or similar
  • 3.4 GPA or higher from a top university worldwide
  • 4+ years related experience in distribution
  • Excellent problem solving ability in a cross-functional and multi-cultural environment; able to define problems, collect relevant data, extract meaning from data, and draw valid conclusions
  • Strong analytical skills with regards to data manipulation and the ability to create information from data
  • Ability to take ownership and accountability of project timeline and results
  • Ability to effectively communicate timelines and project progress with both internal and external management teams
  • Ability to manage difficult suppliers and resolve disputes while preserving relationships with suppliers and internal staff
  • Exceptional attention to detail
  • Proficiency in Excel, Power Point, Word, and Access
  • Ability to adapt to a dynamic working environment and work within a diverse team
  • Excellent oral and written communication skills
  • Extreme patience and a good sense of humour
  • Excellent interpersonal skills to work effectively with others
  • A start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal oriented, flexible, and able to deal well with setbacks
  • Comfort with spending 10-25% of time traveling within East Africa (initially Kenya), possibly on short notice
Desired
  • 6+ years related experience in automotive and distribution
  • Fluency in Kiswahili
  • Proficiency in Project, Access, Visio

Impact Associate
 
Description
 
We are seeking a minimum two year commitment from an exceptional early career design/engineer generalist to lead human centered design research, customer financing partnerships and monitoring & evaluation of our social impact – a truly unique opportunity to create diverse impact on a global scale. 

The role will require a close working relationship with the venture’s CEO, Automotive Designer, Automotive Engineer, Marketing Associate and future strategy and finance teams. 

Specific duties include, but are not limited to:

Human Centered Design
  • Plan and lead first-hand buyer and end-user research in order to discover consumer insights that both inform and inspire design and innovation of future prototype vehicles.
  • Determine users physical, financial, cognitive, social, emotional, and cultural needs; including uncovering unmet, ambiguous or disparate user needs and clearly framing these insights to enable the design team to develop imaginative and appropriate prototype solutions.
  • Facilitate design team through analysis and synthesis of buyer and end-user research, helping to distil, consolidate and structure the most important insights and link them together in frameworks, principles and implications for on going prototype design.
  • Communicate human centered design insights and opportunities verbally and visually in a way that generates empathy, emotion and engagement from the design and marketing teams and Mobius leadership.
  • Support future-focused product ideation sessions and capture output for continuous design exploration; including longer term product category/mix roadmaps based on deep and broad consumer profiling.
Customer Financing
  • Liaise with local banks, international MFIs and internal sales team to develop a deep understanding of loan/credit products available to customers in Kenya and East Africa.
  • Identify key partner lending institutions that may offer financing to our customers to purchase Mobius vehicles and determine the financial and non-financial terms of such an engagement.
  • Facilitate the negotiation of attractive end-to-end partnership agreements with select finance institutions and Mobius leadership.
  • Maintain strong relationship with partner financing institutions and work with sales team to ensure potential and current customers have ready access to the appropriate finance channels.
Monitoring & Evaluation (M&E)
  • Define key indicators to monitor commercial and social impact of Mobius vehicle usage against an on going timeline; including sales team performance, vehicle performance, buyer behavioural change and user socio-economic advantage.
  • Assess the effectiveness and efficiency of sale/distribution activities, outputs and outcomes; and adoption/diffusion of key product innovations, reporting on major constraints and opportunities.
  • Develop and implement simple, structured and relevant tools to effectively monitor and evaluate our commercial and social impact against defined indicators.
  • Maintain dialogue with all key actors within and outside the company to gather data leading to performance assessment of the output, outcome and impact of our intervention.
  • Ensure monitoring tools are updated regularly and compile reports concerning on going commercial and social performance.
  • Deliver clear and structured periodic documentation outlining M&E analysis; including processes, challenges and lessons learned from M&E.
  • Communicate key M&E stats within the company and support the development of funding and partnership proposals, specifically on content concerning commercial and social impact.
  • Conduct training and support all staff on M&E and identify continuous monitoring priority areas for the company.
Qualifications
 
An ideal candidate should be empathetic, passionate, curious, articulate and entrepreneurial with a natural skill to engage with people at a deep level. 

They should possess a sincere interest in representing the human and humane perspective along with the ability to prioritize multiple tasks and take initiative regularly. 

They should be rigorous, pragmatic and on-the-ground solution focussed – not overly academic.

Required
  • Bachelors Degree (minimum) in Mechanical Engineering, Industrial Engineering, Industrial Design, Automotive Design, Product Design, Business or similar
  • 3.4 GPA or higher from a top university worldwide
  • 1-2 years related experience in design, engineering, marketing or branding
  • Strong design research methodology understanding; including research planning, field work methods (e.g. interviews and observation), online research methods and synthesis
  • Excitement to work in the field and deep inquisitiveness, curiosity and empathy for others
  • Ability to tell compelling stories and get people out of their seats
  • Ability to challenge conventions and inspire teams to translate observations into great ideas
  • Ability to strategically plan and lead teams of international and local Kenyan staff through to executional success
  • Ability to lead cross-functionally; coordinating, leading and communicating information clearly
  • Exceptional attention to detail and high quality deliverable outputs
  • Ability to analyse and solve complex problems
  • Ability to grasp complex concepts and systems quickly, and express them in simple ways
  • Ability to multi-task in a fast paced environment and to remain graceful under pressure
  • Ability to deal with ambiguity and make sense of multiple data sources that may sometimes be contradictory in nature
  • High degree of resourcefulness; looking beyond the normal channels of information to dig out data necessary to understand the market potential of the opportunity
  • Ability to effectively communicate timelines and project progress with both internal and external management teams
  • Ability to take ownership and accountability of project timeline and results
  • Proficiency in Excel, Project, Power Point and Word
  • Exceptional written communication skills
  • Exceptional presentations skills, including excellent oral communication skills
  • High sense of drive and urgency in achieving our vision
  • Ability to adapt to a dynamic working environment and work within a diverse team
  • Extreme patience and a good sense of humour
  • Exceptional interpersonal skills to work effectively with others
  • A start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal-oriented, flexible and able to deal well with setbacks
  • Comfort with extensive travel throughout Kenya and longer term throughout East Africa
Desired
  • Masters degree (or higher) in Business Administration (MBA), Mechanical Engineering, Industrial Engineering, Industrial Design, Automotive Design, Product Design, Business or similar
  • 3-5 years related experience in design, engineering, marketing or branding
  • Passion for the automotive industry and social enterprise in Africa
  • Fluency in Kiswahili (the national language of Kenya)

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