The International NGO Safety organisation (INSO) is an International NGO that aids in the relief and development of people in need anywhere in the world, who are the victims of conflict, natural disaster, insecurity or crisis including but not exclusively by providing dedicated safety and security services to organisations working to achieve this, and will shortly be opening in Kenya.

INSO – Kenya is looking to recruit an experience and qualified Administration Manager.

Summary of the role

The role of the Administration Manager will be to oversee and regulate the financial, administrative and logistical functioning of INSO Kenya. 

S/he will ensure compliance with relevant mandatory controls arising from Donors, Government of Kenya (GOK) and INSO. 

As a senior post, the Administration Manager will report directly to the INSO Director Kenya and will be subject to training and supervision by INSO Chief Administrative Officer. 

S/he will supervise one cashier and one regional assistant. 

The post is based in Nairobi, with travel to the provinces, and is offered on a one-year contract basis.

Key Responsibilities:
  • Lead and oversee daily accounting and financial management procedures including booking of expenses to QUICKBOOKS PRO 2012; maintenance of cashbooks; production and management supporting documents in accordance with relevant procedures; implementation and monitoring of internal controls; cash management, payroll management and FY audit files.
  • Production of periodic financial and asset reporting as required under INSO, Donor or GOK policy
  • Ensure the application of INSO, Donor and GOK requirements in the recruitment, training, employment, management and discipline/termination of all INSO employees
  • Ensure the application of all INSO, Donor or GOK requirements in relation to procurement processes, asset and stock management and disposal.
  • Bachelor Degree in either Business Administration or accounting,
  • 5+ years’ work experience with an NGO
  • Staff management  and security experience
  • Knowledge of administrative and logistical processes
  • Experience in liaising with other organisations and government officials
  • Fluent in spoken and written English and Kiswahili
  • Computer  literate, with good report writing and budget/financial management skills

Should you consider that you meet the requirements stated, in the first instance send your current CV, no longer than two (2) pages and letter of interest stating how you meet the requirements to with INSO – Kenya Administration Manager in the subject line no later than the 24th of August 2012.

We are pleased to announce the following vacancy within Enterprise Strategic Business Unit. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Channel Manager

Reporting to the Senior Manager-SME & SOHO’s Sales; the job holder will support the relevant territories and regions in delivering sales KPIs through developing, managing and expanding the customer base. 

They will also analyze opportunities within non-traditional channels to reach the SME market.

Key Responsibilities
  • Development of plans to achieve set billed revenue targets through the Channel;
  • Proper management of Channel sales trackers and ensuring enough sales pipelines to achieve the revenue targets;
  • Identify strategic channels to assist penetrate the SME market and achieve the set KPIs;
  • Perform detailed channel analyses including maintenance of logs of trends to help understand where a product can well fit;
  • Identify challenges and areas of opportunity to improve the channel performance from both a short term and long term revenue perspective and work with relevant teams to address;
  • Act as liaison with other departments and BUs to find ways to improve channel performance, from acquisition and retention perspective;
  • When there are changes made on a product, monitor the effects in the market of these changes and offer recommendations;
  • Proactively attend to channels and customer related issues and get an excellent customer rating;
  • Build long lasting business relations/partnership with assigned Channel partners;
  • Maintain 100% accuracy on reporting on information relevant to Channels and dissemination of the same to the partners managed;
  • Up to date profile of accounts within the Channel and up to date competitor intelligence.
Minimum Requirements
  • A degree in Business Administration/Bachelor of Commerce from recognized university;
  • Must have 3 years experience in managing dealers or an indirect channel preferably in FMCG;
  • Experience in managing indirect channel in a telecoms environment is an added advantage;
  • Strong thinker with a strong business and commercial sense;
  • Team player with pleasant outgoing personality & resilience;
  • Good communication and interpersonal skills;
  • Proactive, confident, energetic & with ability to work under pressure;
  • Good interpersonal skills;
  • Business acumen;
  • Good decision making skills.
If you meet the requirements and are self driven, proactive and up to the challenge, please send your resume and application letter quoting the job title and reference number to the address below. 

All applications must be received on or before Friday the 17th August 2012.

The Senior Manager – Talent Acquisition
Safaricom Limited
Via email to:

The NGO Safety Program (NSP) for Somalia is recruiting:

Position: Training Officer

Location: Kenya (Nairobi) with regular travel to Somalia

Starting Date: October 2012

Duration of the Contract: 1 year renewable

1. NSP Background

The NGO Safety Program (NSP) for Somalia / Somaliland is a program created by NGOs, which aims at
supporting International and National NGOs to operate safely and securely ¡n Somalia / Somaliland.
NSP, initially called the NGO Security Preparedness and Support (NGO SPAS), was established in 2004 by NGOs operating in Somalia / Somaliland. 

NSP is administratively and legally hosted by the Danish Refugee Council (DRC) to provide it with a legal and administrative framework, through which to fulfill its functions more efficiently, effectively and accountably.

NSP provides support to NGOs through 4 types of activities: Information and Analysis (Reports, briefs...),
Training (Personal security, capacity building of NGOs), Response (incident management support...), SPU
request facilitation for Puntland and Somaliland.

NSP is currently funded by ECHO, DEID, SIDA, CHF, and SDC. All NSP services are free of charge for NGOs.

2. Purpose of position

The purpose of this position is to conduct, facilitate and deliver high quality training and to support the
Training Manager in the evolution of current courses and the development of future training provision.

Specifically the Training Officer will:
  • Organise NSP training courses in line with the NSP strategic plan.
  • Co-facilitate training courses and deliver classroom inputs and manage live practical scenarios.
  • Support the Training Manager in course design and development.
  • Support the Training Manager in monitoring & evaluation of training delivery and impact
The Training Officer will also provide support in the preparation of administration, course reports, financial
management and statistical reports for the NSP Program Manager for the benefit of DRC, NSP Donors and
NGO beneficiaries

3. Hierarchy

Reports to the NSP Training Manager.

Will coordinate with the Training Assistant.

4. Key responsibilities:

Training Facilitation

Personally deliver classroom inputs and facilitate dynamic and interesting training courses as directed by NSP Training Manager, to include:
  • Hostile Environment Individual Safety Training (HEIST)
  • Country Director/Security Focal Point Training
  • Emergency Medical Training packages
  • Other relevant training as directed.
Organise training logistics, prepare training schedules, be responsible for advertising and advance
planning & preparation for courses in conjunction with the Training Assistant

Promote the development of new training courses with the Training Manager in line with adult
learning methodologies.

It is expected that the Training Officer will be able to take full charge of the organisation and facilitation of
some of the training planning and delivery when requested by the Training Manager.

Monitor course feedback systems
  • In conjunction with the Training Manager further develop course appraisal and feedback systems.
Provide logistic support
  • Responsible for the production of training presentations, course programmes, facilitator notes, lesson plans and aids as directed by the Training Manager.
Elaborate and guide the strategy
  • Participate proactively to the development and delivery of NSP strategy.
  • Responsible for the capitalisation of training notes and materials and the development of the NSP institutional memory.
Other responsibilities
  • Any other reasonable duty as requested by line management.
  • Work closely with NSP colleagues in the administration of procurement issues, finance and budget control, travel and accommodation booking for missions to the field.
5. General

Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework

6. Posting details:

This position is Nairobi-based with travel (60 %) to Somalia. Somalia is a hostile environment and the selected candidate must adhere to all security precautions and contribute to the security of the team.

S/he must be able to exercise a large degree of common sense and personal discipline.

The position requires the holder to be able to undertake tasking at short notice with due regard to the security environment.

The position requires the holder to be able to work effectively and efficiently unsupervised. The selected candidate must be able to plan and manage their own time effectively which requires a high degree of flexibility with respect to working hours

The holder must exercise a strong work ethic and take responsibility for his/her own actions.

7. Qualifications and experience.
  • Degree in Education or Post Graduate Diploma in Education.
  • Security/safety training course attendance.
  • Evidence of knowledge and skills based training delivery to junior staff and senior management.
  • First Aid qualification — Advanced First Responder trainer highly desirable.
  • 4 years experience in a Security/Safety training environment.
  • 2 years experience with an NGO in a position dealing with safety/security responsibilities. (Security Focal Point experience is a strong advantage.)
  • Somalia experience is a strong advantage
8. Skills and competences:
Skills required:
  • Thorough understanding of the contextual security environment for Somalia (and Kenya)
  • Proven presentation/facilitator skills using adult learning methodologies
  • English (working language): fluent with excellent writing capacities.
  • Kiswahili : fluent
  • Somali (fluent) is a very strong advantage
Computer and IT skills:
  • Excellent knowledge of Word, Excel, PowerPoint, Internet.
  • User knowledge of GPS, Thuraya satellite phone and VHF communications.
  • Valid passport
  • Valid driving licence
9. How to apply:

NSP will manage the recruitment process according to host NGO recruitment procedures.

Please forward letter of application and C.V. by email to ONLY, with the subject heading “Training Officer”, not later than 31st August 2012.

Applications that meet the minimum requirements and qualifications above ONLY will be considered.

Note that only shortlisted applicants will be notified.

For general information about the NSP, please consult

Community Development Officer

Feed The Children (FTC) a Christian organization located in Oklahoma, USA is seeking to fill the position of Community Development Officer in Northern Uganda-Gulu to implement a community development program which includes food and nutrition, water and sanitation, health and education and livelihood. 


To establish and maintain working relations with beneficiaries, partners, donors and other stake holders through community development activities by ensuring the organizations visibility in the community.

Reporting to the Regional and Senior Program Director Africa the Community Development Officer will identify, plan, monitor and evaluate community development activities undertaken in the area.

  • Identify new community development opportunities and develop proposals.
  • Manage, plan and implement community development projects ensuring compliance with monitoring and evaluation requirements.
  • Monitor, review and recommend various partners budgets, expenditures, advances request and financial reports ensuring compliance with FTC and donor requirements and regulations. 
  • Provide technical assistance in training and implementing of community development project activities to various partners and beneficiaries.
  • Assess the capacity requirements of the implementing partners to carry out timely and effective monitoring and evaluation systems in a timely and effective manner.
  • Design and conduct both qualitative and quantitative baseline reports and end of project assessments that will provide information for efficient project management.
  • Maintain excellent relations with communities, partners, donors, government and network with other NGOs.
  • Liaise closely and promote collaboration, communication and cooperation with relevant government ministries other stakeholders/agencies in the target areas to promote coordinated approach in the community.
  • Plus any other duties that you may be allocated by the Head of Programs /Team leader.
  • A Bachelors degree in Community Development, Development Studies, Social Work or related disciplines (Masters preferred).
  • Hands on experience in designing and implementing community development projects/Proposal writing.
  • Fluent in English both written and oral, a local language will be an added advantage.
  • Experience in training using participatory learning methodologies.
  • Proven effective presentation skills to varied stakeholders.
  • Good interpersonal skills and ability to work with minimum supervision.
  • Excellent analytical computer skills (Microsoft office & SPSS).
  • Demonstrated excellent written and oral communication skills.
  • Ability to travel in the various parts of Northern Uganda.
  • A minimum of 3 years working experience preferably in an NGO setting.
  • Holder of driving license/motorbike.
If you meet the requirements of the above position, please send your application letter, detailed CV, and email contacts of three (3) references; to to reach us by 24th August 2012.

We regret that only short-listed candidates will be contacted.

Job Title: Programme Development and Quality Assurance Director    

Country: Somalia
Location: Nairobi
Closing Date: August 29 2012
Employing Office: Somalia   

The Programme Development and Quality Assurance Director will take leadership in donor engagement with both internal and external stakeholders to ensure diversification of funding and the growth of WV Somalia (WVS).

You will lead the process to vet call for proposals and direct funding opportunities towards the fulfillment of the National Office Strategy, and provide senior leadership and technical oversight in the design, monitoring and evaluation of WV Somalia programmes and support the implementation and ongoing refinement of the WVS programme strategy.

You will also lead quality assurance and impact in programmes through application of monitoring tools, sharing best practices, promoting innovation and ensuring knowledge management.
  • University degree in International Development, Rural Development, NGO Leadership or a related discipline.
  • 6 years senior program development experience with an international NGO including very good proven experience in project design and submission of winning proposals.
  • The incumbent must be familiar with the following donor requirements & regulations ( OFDA, CIDA, DFID, WFP, UNICEF, German government)
  • Excellent written and verbal communication skills in English, including report-writing and proposal writing skills.
  • Mature, committed Christian who is able to lead and inspire others.
  • Ability to engage with governmental, NGO and other senior leaders on issues of justice, child rights and development and maintain effective partnerships.
  • Excellent relationship building and people management skills.
  • Excellent community development & project management skills and thorough understanding of LEAP, the IPM model and ME Partnership frameworks.
  • Excellent supervision skills, including training, mentoring and supporting staff.
  • Excellent computer skills, including proficiency in MS Office and Lotus Notes (or another main email system such as Microsoft Outlook).
  • Strong negotiation skills.
  • Cross-cultural sensitivity, flexible worldview, and ability to work with a wide range of people from different backgrounds.
  • Emotional and spiritual maturity and ability to lead a team of professionals.
  • Good understanding of World Vision and Sphere relief standards.
  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.
  • Ability to exhibit servant leadership and an exemplary lifestyle as interpreted in specific local cultural context.
Job Details    

How to Apply     

Corporate Sales Executive
Role Objective / Summary
To consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. 

In addition, build relationships with clients to encourage new and repeat business opportunities.

Duties and Responsibilities:
  • Enhance market coverage in the corporate –customers segment.
  • Sell and service corporate customers requirements in customer’s full range of products
  • Manage full process of the sales  from cold calling, presenting, negotiating and closing deals
  • Present and Sell IT Products to current and potential customers
  • Process and manage paperwork and correspondence related to all accounts.
  • Ensure orders are invoiced and processed
  • Providing training to new entrants
  • Responsible for customer relationships and meeting clients’ expectations.
  • Provide regular two-way communication between the client and company, to provide strong representation and set proper client expectations.
  • Understand company capabilities, products and services, and effectively communicate all offerings to the client.
  • Collect all outstanding payments with the allocated accounts.
  • Regularly visit accounts regularly to ensure sustenance of a good relationship.
  • Ensure that client issues are dealt with in an efficient manner, informing the Director of any problems that may arise.
  • Any other duties as assigned by the management
  • Degree/Diploma in Sales and marketing/IT
  • Over five years experience as sales with two years in corporate sales in IT field.
  • Familiar with computer hardware and software is a must
  • Good customer relation skills
  • Outgoing and pleasing personality
  • Good presentation skills
  • Good interpersonal skills
  • Good convincing power
  • Male candidates will have an added advantage
To apply for this position send your CV to on or before 17th August 2012.indicate CORPORATE on subject.

Position: Retail Sales Executive
Department: Retail Sales
Role Objective / Summary
Selling computer related accessories products to customers and introducing new products to prospective buyers.
Duties and Responsibilities:
  • Determine the needs of the customer and show them the range of products available.
  • Introduce new products to prospective buyers.
  • Reacting to frequent enquiries for products not available in the shop
  • Inform the branch manager of frequent enquiries for products not available in the shop.
  • Keeping the shop and displays clean and tidy at all times.
  • Ensure all items in the shop are clearly and correctly labeled.
  • Receive deliveries, unpack and re-shelve stocks.
  • Assist with regular stock checks and periodic stock takes.
  • Respond to general customer enquiries received by phone or in person.
  • Ensure any issues concerning customer care are reported to the Retail Manager.
  • Establish and maintain healthy relationships with current and potential clients.
  • Inform on new products and services as well as opportunities in the market.
  • Any other duties as assigned by the management
  • Minimum a diploma in Information technology and marketing.
  • Over 3years experience as a sales rep in the IT field.
  • Aggressive and presentable
  • Good communication skills
  • Outgoing and pleasing personality
  • Male candidates will have added advantage
Interested candidates can send their resume to on or before 17th August, 2012.

Indicate on the subject line RETAIL EXECUTIVE

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