The National Gender and Equality Commission (NGEC) is an Constitutional Commission established pursuant to Article 59 (4) of the Constitution of Kenya, 2010 and established by the National Gender and Equality Commission Act, 2011. 

The overal mandate of the Commission is promotion of gender equality and freedom from discrimination in accordance with Article 27 of the Constitution. 

In addition, the Commission is mandated to promote integration of the principles of equality and freedom from discrimination in National and County policies, laws and administrative regulations.

In order to strengthen its capacity, the Commission is seeking to recruit suitable, qualified and highly committed individuals who meet the provisions of chapter six of the Kenyan Constitution to fill the following positions.
 
Gender and Equality Regional/County Coordinators

REF:NGEC/11/2013 (Re-Advertisement) (14 Posts)

Location:
Regions/Counties But With Frequent Travels to Headquarters
Duration: Five (5) Year Contract Renewable

Key Roles and Responsibilities
  • Develop strategy for the development and advancement of the Commission’s mandate to enhance the capacity of the Commission to deliver services effectively and efficiently.
  • Monitor and evaluate the performance of regions/counties, on compliance with constitutional obligations and provide necessary technical support to the regions/counties in respect to such performance.
  • Coordinate compiling of detailed, accurate, regular and timely narrative and financial reports for both the Commission and its partners in the region/counties
  • Represent the Commission in region/county meetings to advance the Commissions agenda.
  • Responsible for resource mobilization at county and regional levels aimed at promoting the principles of gender equality and nondiscrimination among the Commission’s target groups
  • Organization of events workshops, conferences and seminars at region/county level
  • Any other duties which may be assigned to you, from time to time by the Commission.
Qualifications, Skills and Experience
  • Be a citizen of Kenya of good standing;
  • Ist degree in social sciences from a recognised university in Kenya;
  • Have at least 5years relevant experience and knowledge in at least three of the following areas in:-
Gender
Persons with Disabilities,
Marginalized and Minority groups
Youth and Children, the Elderly
  • Must have served at a senior management level with demonstratable abilities in management and administration
  • Must exhibit good understanding of human rights and equality and non-discrimination principles;
  • Demonstrate a good understanding of the Kenyan Constitution, Devolved Structures;
  • Very good writing, communication and presentation skills; computer skills;
  • Good interpersonal and people management skills;
  • Good organizational and analytical skills;
  • Honest , transparent and demonstrate high level of integrity;
  • Ability to work under pressure or to meet deadlines;
  • Masters degree will be an added advantage
Monitoring and Evaluation Officer

REF: NGEC/12/2013-1 Post

Location
: Headquarters
Duration: Five years contract renewable

Key Roles and Responsibilities
  • Develop monitoring and evaluation systems, tools, plans and frameworks for each programme in line with Commissions mandate, functions and activities;
  • Develop data bases to host the key performance indicators for the commission and execute periodic M & E activities within and without NGEC to measure performance of the Commission against set standards and benchmarks;
  • Design a comprehensive and functional program management information system capable of providing timely auto crystal reports on key performance indicators for the Commission;
  • Formulate the M&E framework in line with the strategic plan, collect data on key indicators to measure success and impact of the commission programs in the implementation of the Commission strategic plan (2013-2015);
  • Responsible for generating and consolidating annual and quarterly M&E reports for all NGEC programs and feed the same to any other national data systems and or frameworks.
  • Coordinate use and applications of geographical information systems to influence decision making at program and policy level, coordinate conduct of data quality assessment on all NGEC program activities and stakeholders reporting to NGEC;
  • Coordinate NGEC’s programs and at county and national levels in respect to NGEC mandate
  • Any other duties that may be assigned to you from time to time by the Commission.
Qualifications, Skills and Experience
  • Be a citizen of Kenya of good standing;
  • 1st degree in social sciences from a recognised university in Kenya with professional training and working experience in Monitoring and Evaluation and Informatics;
  • At least 5-7 years demonstrated progressive experience in program monitoring and evaluation, project planning and management in either private or public sector;
  • Excellent understanding and applications of computerized and web based data base development, system, processes and applications;
  • Demonstrable skills and experience in development of M&E tools, data mining, data analysis, data quality assessments, and data use;
  • Past experience in use and applications of geographic information systems and computer based field data collection techniques;
  • Demonstrated experience in proposal development and report writing specifically on M&E technical sections;
  • Excellent Interpersonal skills, excellent oral, writing and presentation skills;
  • Excellent skills and ability to train staff and influence stakeholders and staff to employ M&E for effective programming;
  • Master’s degree and above is an added advantage
Sign Language Interpreter/Debraillist
 
REF: NGEC/13/2013-1 Post

Location:
Headquarters
Duration: Five years contract renewable

Key Roles and Responsibilities
  • To provide Kenyan sign language interpreting services during meetings, workshops, seminars and conferences, communication between the commission and the deaf persons;
  • May be assigned programme work as and when required;
  • Debrailing all print materials by use of a braille embosser;
  • Management of programme calendar and maintenance of accurate filing and retrieval system;
  • Compiling briefs and other written and brailed materials;
  • Any other duties that may be assigned to you from time to time by the Commission.
Qualifications, Skills and Experience
  • Be a citizen of Kenya of good standing;
  • Holder of a Diploma sign language from a recognized institution in Kenya
  • At least four (4) years’ interpreting experience;
  • Proven track of adherence to Sign Language Interpreter Certificate;
  • Must attach at least two letters of recommendation from organization of persons who are deaf one of which should be registered as a national organization.
  • Must demonstrate excellent understanding of the Commission’s mandate that include working with special interest groups including minorities and marginalized persons, women, persons with disabilities and children;
  • Must possess good report writing and presentation skills;
  • Must have good understanding of organizational and analytical skills;
  • Must be computer literate
How to Apply

Qualified candidates should submit their application, stating your county together with detailed Curriculum Vitae; a copy of National Identity Card and certified copies of Academic Certificates, Testimonials and other relevant supporting documents to:-

The Commission Secretary/CEO
National Gender and Equality Commission
NSSF Building, Block A, Eastern Wing, 24 floor
P O Box 27512-00506
Nairobi

All applications should reach the Commission on or before 29th April 2013, (latest by 5.00pm) through physical delivery or post office. 

The envelop should clearly indicate the position and the reference number.

The applicants who had applied for the regional gender coordinators as advertised on 22nd March 2012 should re-apply.

All applicants should state their present salary and the expected salary and names of three (3) referees with their contacts.

Please note that only shortlisted candidates will be contacted.

The Commission is an equal opportunity employer, and encourages applications from marginalized, minority and vulnerable groups , men and women, youth and person with disabilities.
Corporate Dealer 

Job Ref: Treasury 02/2013

The Position

Reporting to the Head, Treasury Corporate Sales the position will generate Treasury Income from Corporate and Institutional clients.

Key Responsibilities:
  • Generate revenue and quality business from existing Corporate & Institutional clients.
  • Drive Segmented Sales & provide custom made solutions to specific clients & sectors.
  • Ensure clients have multiple products across the business.
  • Monitor trends and actively identify potential to grow revenue.
  • Organize and plan both prospective and courtesy calls in a wide attempt to manage relationships.
  • Ensure a Forex and Money Market report is distributed to all internal and external stakeholders.
  • Relay any important information/news to relevant parties promptly to manage risk and maximize gains.
  • Advise staff on matters pertaining to FX operations & best practice.
  • Manage risks related to Foreign Exchange, Interest Rates and Liquidity
  • Ensure compliance to internal and statutory requirements in regards to Forex 
The Person
  • A University degree from a recognized university in a relevant field, e.g. Statistics, Maths, Economics, Finance, Computer Science etc preferably with an MBA or other relevant postgraduate qualification;
  • Professional Banking qualification or equivalent; ACIB/AKIB, CFA, CPA
  • Minimum 2 years proven working experience in a large dealing room/ Treasury Function in management level
  • Comprehensive understanding of all Treasury products
  • Experience sales of Treasury products
  • Ability to build and maintain Business relationships
  • Strong communicator, able to take leadership
  • Effective problem solving skills
  • Ability to deliver results within tight deadlines
  • Superior documentation and presentation skills
  • Strong interpersonal skills and be of high integrity 
The above position is demanding for which the bank will provide a competitive package for the successful candidates. 

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 19th April 2013.

Only short listed candidates will be contacted.
Insurance Regulatory Authority

The Insurance Regulatory Authority is a state Corporation set up to regulate, supervise and develop the insurance sector in Kenya. 


The Authority is seeking applications for the following vacant position:

Human Capital Development Officer

Reporting to the Human Capital Development & Administration Manager the officer will be responsible for providing Human Resource and administrative support services in the Authority.

Core Duties and Responsibilities
  • Processing of new employments and opening of personal files. Update and maintain staff personal records
  • Receive and list down applications for advertised positions. Prepare initial shortlist of candidates.
  • Undertake staff induction and orientation aimed at providing newly employed staff with relevant information about the technical and social aspects of their work
  • Assist in training needs assessment, design and implement the approved training programs
  • Assist in the implementation of the performance management system and ensure that employees are continuously monitored and measured against set standards and targets.
  • To coordinate the implementation of an effective Human Resource Management information system for leave management, performance management, training and recruitment.
  • Maintain employee records and ensure integrity of data and information related to management of human resource activities
  • To deal and respond to all routine and none routine correspondences to staff and other stakeholders.
  • To file incoming mails and correspondences in the relevant files.
Minimum Qualifications & Experience for the Job
  • A Bachelors Degree in Social Sciences, or Business Administration or equivalent from a recognized University.
  • At least 6 years post-graduation experience as a Human Resource Officer
  • Postgraduate Diploma in Human Resource Management.
  • Proficiency in the use of ICT
  • High level oral and written communication skills and ability to relate to a wide range of individuals
  • Sound negotiation skills
  • Ability to problem solve and prioritize office issues
  • Flexible working attitude and ability to work within program timelines
  • Ability to manage time efficiently
  • Comprehensive communication and conflict management skills
Terms of Offer

An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the right candidate.

If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the qualifications given, please submit your application with a detailed CV, stating your current position, current remuneration, qualifications, experience, names and addresses of three referees, email and telephone contacts together with copies of your certificates and testimonials by 26th April 2013 to:

The Chief Executive Officer
Insurance Regulatory Authority
Zep -Re Place
P.O Box 43505-00100
Nairobi

Email : commins@ira.go.ke
IRA is an Equal Opportunity Employer.

Note only shortlisted candidates will be contacted and canvassing will result in automatic disqualification.
The Insurance Regulatory Authority is a state Corporation set up to regulate, supervise and develop the insurance sector in Kenya. 

The Authority is seeking applications for the following vacant position:

Procurement Officer

Section: Procurement 

Job Summary

The job holder will be responsible for providing assistance in the procurement of goods, works and services for the Authority and ensuring procurement and supplies processes are carried out efficiently and effectively to achieve the Authority’s objectives.

Key Responsibilities
  • Developing, ensure implementation, Reviewing and monitoring of the section’s standard operating procedures and ensure that they are in conformance with the Public Procurement & Disposal Act and Regulations, Internal procurement manual and ISO processes.
  • Prepare periodic reports for submission to the PPOA.
  • Prepare asset disposal plans and coordinate for disposal of unserviceable, obsolete and surplus assets.
  • Keeping track of tenders in progress and generating status reports.
  • Designing and implementing an effective procurement records management, retention and disposal program
  • Maintenance of a complete and self-contained files with all key documents for each procurement activity, in line with the requirements of regulation 34 (3) of the Public Procurement and Disposal Regulations, 2006. The files to be maintained, captured, and indexed in DMS.
  • Participate in the evaluation of tenders.
  • Create and maintain material codes for stock and non-stock items maintain proper inventory records to ensure adequate audit trail.
  • In charge of implementing and enforcement of stores regulations and procedures
  • Conduct periodic and annual stock taking and investigate discrepancies between
  • inventory records and physical inventory holdings for reconciliation.
  • Vet all Stores requisitions and approve issuance of stock to user departments
  • Timely preparation of suppliers invoices creating a linkage between procurement and payment files in accordance with section 45 (6) of the Public Procurement & Disposal Act, 2005. Responsibility  
Educational Requirements
  • A Bachelor’s degree in Procurement, Business, Social Sciences or any other relevant degree from a recognised university;
  • Graduate diploma from the Chartered Institute of Purchasing and Supply or equivalent; and
  • Must be a registered member of KISM or CIPS or any other relevant professional body. Related Job  
Experience/Qualifications
  • At least five (5) years relevant experience Additional Skills
  • Knowledge of the Public Procurement & Disposal Act, 2005 and the Regulation, 2006
  • Planning and organising skills
  • Analytical skills
  • Communication skills
  • Report writing skills
  • Negotiation skills
Terms of Offer

An attractive remuneration package commensurate with the responsibilities of the position will be negotiated with the right candidate.

If you believe you are the right candidate for the above positions and can clearly demonstrate your ability to meet the qualifications given, please submit your application indicating the position and reference number you are applying for with a detailed CV, stating your position, current remuneration, qualifications, experience, names and addresses of three referees, email and telephone contacts together with copies of your certificates and testimonials by 26thApril, 2013 to:

The Chief Executive Officer
Insurance Regulatory Authority
Zep -Re Place
P.O Box 43505-00100
Nairobi

IRA is an Equal Opportunity Employer.

Note only shortlisted candidates will be contacted and canvassing will result in automatic disqualification.
Manager – Corporate Affairs & Communication
 
Purpose of the Job


To ensure that the company has the necessary positive visibility to attract business and increase its market share.

Duties Responsibility
  • Manage the group marketing and communication archives, i.e. brochures, flier artworks and images on a weekly basis or after production
  • Facilitate the branding of CIC Branch & Area offices while ensuring that the costs are within budget stipulated timelines
  • Ensure that all CIC events are Well branded and if need to have video and photo coverage-
  • Manage the print media accounts and ensuring that Newspaper and Magazine accounts’ payments are done
  • Edit and ensure print media briefs are sent out on time and they reflect the company’s image.
  • Manage the Digital Screens by ensuring the artworks are availed at least a week after they have been drafted and in the correct playable format
  • To organize press briefings and ensure that they are well branded and covered.
  • Create content and update website content, facilitate availability of product artworks and images to be posted on the website
  • Monitor media coverage by going through the papers every morning and reporting to the AGM, Marketing and Corporate Affairs on articles pertaining to the company, industry and the co-operative movement
  • Prepare speeches, press releases and media presentations for CIC staff as requested during special functions and occasions
  • Advice on suitable CSR initiatives and managing the activities
  • Assist in design and production of the corporate newsletter
  • Monitor various award programmes and ensure that awards entries are correctly done
  • Developing social media strategies, managing content, branding and responses on social media
  • Crafting features and opinion pieces to be pitched to the media
  • Identifying possible story angles through constant engagement with department heads and briefing the PR agency
  • Facilitate good media coverage of CIC Insurance by developing and maintaining good media relations through lobbying, engagement and availing relevant information to members of the fourth estate on time
  • Guide the PR Agency in developing CIC Insurance documentaries through footage selection, scripts editing and organizing internal reviews
Requirements
Academic Qualifications
  • Degree in Public Relations, Communication, marketing or business Administration
  • Diploma in Journalism,
  • Certificate in Graphics and design
Professional Qualifications
  • Diploma in Journalism,
  • Certificate in Graphics and design
Relevant Work Experience
  • At least 8 years; 5 in a business corporate Affairs/Communications department and 3 in a supervisory level
  • Experience in a Corporate environment is a mandatory Requirement
  • Computer Skills (MS Office)
  • Graphics software knowledge skills (CS5)
  • Interpersonal skills
  • Editing skills
  • Exceptional communication skills
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

For example: Ref : Application for Manager – Corporate Affairs & PR Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Manager – Corporate Affairs & Communication
 
Purpose of the Job


To ensure that the company has the necessary positive visibility to attract business and increase its market share.

Duties Responsibility
  • Manage the group marketing and communication archives, i.e. brochures, flier artworks and images on a weekly basis or after production
  • Facilitate the branding of CIC Branch & Area offices while ensuring that the costs are within budget stipulated timelines
  • Ensure that all CIC events are Well branded and if need to have video and photo coverage-
  • Manage the print media accounts and ensuring that Newspaper and Magazine accounts’ payments are done
  • Edit and ensure print media briefs are sent out on time and they reflect the company’s image.
  • Manage the Digital Screens by ensuring the artworks are availed at least a week after they have been drafted and in the correct playable format
  • To organize press briefings and ensure that they are well branded and covered.
  • Create content and update website content, facilitate availability of product artworks and images to be posted on the website
  • Monitor media coverage by going through the papers every morning and reporting to the AGM, Marketing and Corporate Affairs on articles pertaining to the company, industry and the co-operative movement
  • Prepare speeches, press releases and media presentations for CIC staff as requested during special functions and occasions
  • Advice on suitable CSR initiatives and managing the activities
  • Assist in design and production of the corporate newsletter
  • Monitor various award programmes and ensure that awards entries are correctly done
  • Developing social media strategies, managing content, branding and responses on social media
  • Crafting features and opinion pieces to be pitched to the media
  • Identifying possible story angles through constant engagement with department heads and briefing the PR agency
  • Facilitate good media coverage of CIC Insurance by developing and maintaining good media relations through lobbying, engagement and availing relevant information to members of the fourth estate on time
  • Guide the PR Agency in developing CIC Insurance documentaries through footage selection, scripts editing and organizing internal reviews
Requirements
Academic Qualifications
  • Degree in Public Relations, Communication, marketing or business Administration
  • Diploma in Journalism,
  • Certificate in Graphics and design
Professional Qualifications
  • Diploma in Journalism,
  • Certificate in Graphics and design
Relevant Work Experience
  • At least 8 years; 5 in a business corporate Affairs/Communications department and 3 in a supervisory level
  • Experience in a Corporate environment is a mandatory Requirement
  • Computer Skills (MS Office)
  • Graphics software knowledge skills (CS5)
  • Interpersonal skills
  • Editing skills
  • Exceptional communication skills
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

For example: Ref : Application for Manager – Corporate Affairs & PR Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
General Manager - Medical Division

CIC Insurance Group is the leading Co-operative Insurer in Africa and one of the top three insurance companies in the country. 


Currently, the Group has three subsidiaries; CIC Life Assurance Company Ltd, CIC General Insurance Ltd and CIC Asset Management. 

Recently the Group was listed on the Nairobi Securities exchange.  CIC has businesses operating all over Kenya with 18 branches. 

In order to execute its’ ambitious growth and expansion strategy, CIC Group wishes to recruit a high caliber individual in the position of General Manager-Medical Division.  

They will be part of the leadership team and will play an integral role in influencing and executing overall company strategy and plans.

Key roles & responsibilities
  • Responsible for the overall leadership and management of the medical business to ensure that the revenue growth and targets are achieved, that the products offered are competitive and that service delivery and customer service are delivered with utmost highest standards for profitability and business sustainability.
  • Prepare the five year strategic and the annual operating plans for the division and cascade the same to the team.
  • Develop, implement and continuously review technical,
  • operational and administrative guidelines in Medical Underwriting, Claims and Business Development/Marketing.
  • Collect and analyse market information on medical insurance and make appropriate changes to plans and strategies. Develop new products and new benefit structures in keeping with customer requirements and market trends
  • Oversee and give technical input in Medical Underwriting to ensure effective medical risk assessment and rating for all new cases and renewals.
  • Ensure that benefit utilization management and claims processing is done effectively and efficiently to meet customer expectations and loss ratio targets.
  • Meet service level agreements with business partners, particularly medical service providers, Brokers and Agents and efficiently meet customer expectations .
Academic and professional Experience
  • Graduate of Health Sciences ( MBChB, BScN)  with additional training in health insurance and health management. Postgraduate training in management (MBA/MPH/MHSM) is an added advantage.
  • ACII or equivalent qualification is an added advantage.
  • At least 10 years’ experience with at least 5 in health Insurance, health systems or business management.
Leadership and other Competencies required
  • A strategic thinker with ability to create and conceptualize the business needs in a fast changing environment
  • A clear entrepreneurial spirit
  • Result oriented with ability to influence and mentor others
  • Excellent people and organizational management skills
  • Well-developed public relations and interpersonal relationship skills.
  • Ability to apply medical knowledge (and clinical experience where appropriate) in product and service design, risk acceptance and the management of benefit utilization and claims.
  • Knowledge of the current trends in healthcare and medical insurance.
  • Extensive networks with Service Providers and other medical insurers.
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref Number HRD-GMM-3/4/2013 to;

The Group Human Resources Manager
CIC Insurance Group Ltd
P O Box 59485-00200
Nairobi

Email to: gmrecruitment@cic.co.ke

The application should reach us by close of business on 17th April, 2013. Please note only shortlisted candidates will be contacted.
Actuarial Assistant
 
Purpose of the Job


To provide actuarial analysis to CIC Life to ensure the company is always aware of its liability position, product performance and provide expertise in product development and pricing.

Duties & Responsibility
  • Preparation of valuation data
  • Assist in the performance of statutory and non-statutory actuarial valuation of the life business
  • Determine the level of profitability and performance of new and existing products
  • Product development and pricing of life insurance products
  • Statistical analysis of the life business, pension and medical business
  • Assist in the forecast of actuarial liabilities of the life business
  • Market intelligence
  • Analysis of industry statistics
  • Monitor per policy expense of products
  • Monitor mortality experience to determine sufficiency of premiums
  • Liaising with the external actuary on all actuarial aspects and compliance to the insurance act
  • Work closely with the underwriting department to determine the adequacy of premium rates
  • On-going Data clean up and system audit
Requirements
Academic Qualifications
  • BSc. Actuarial Science
  • At least 3 Professional Actuarial papers completed
Professional Qualifications
  • At least 3 Professional Actuarial papers completed
Relevant Work Experience
  • Total of at least 1 year working experience the insurance industry
Skills/ Knowledge
  • Excellent in statistical analysis
  • Knowledge of statistical packages (eg. SASS)
  • Excellent use of excel
  • Analytical skills
  • Problem solving skills with attention to detail
  • Progress in Actuarial exams
  • Proficient knowledge on the insurance industry in Kenya
  • Excellent report writing and presentation skills
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref : Application for Actuarial Assistant Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Claims Clerk – Medical
 
Purpose of the Job


To efficiently handle all claims and settle within stipulated timelines.

Duties & Responsibility
  • Correct record keeping of all received invoices, sorting and stamping when received.
  • Ensuring that all invoices captured are vetted and approved by the medical team so that they pay the correct amounts.
  • Ensure that proper and complete instructions on claim eligibility are provided on pre assessment sheet for proper and timely settlement of the claim.
  • To have market awareness of prices and costs within the private medical environment within locations handled.
  • Provide feedback to Team Seniors of any errors recorded with suggestions for improvement Speed and accuracy in data capturing, picking any queries and reporting.
  • To update system notes for claim assessed accurately and timely.
  • Ensure correct and timely reports are provided to Team Seniors for day to day work management in the required format.
  • To actively participate in regular Team meetings and daily huddles and provide support to Team Seniors
  • To provide support and assistance to other functions of the department as and when required by Team Seniors and Manager.
  • To resolve any technical or contentious claims within the boundaries of claims knowledge and policy held.
  • Check claims within authority limits and record errors.
  • To fully investigate all information that is received concerning claims and to query any anomalies that may occur.
  • Email queries and telephone calls to be auctioned within 24hrs.
  • Refer all complaints to Claims Supervisor for action/advice
  • To manage and develop the internal and external relationships which allow the claims function to operate effectively and efficiently.
  • To promote the best image for the company through the professional appearance and behavior and adhere to company standards and procedures.
  • To maintain the highest level of personal conduct.
  • To assist in any Team Projects
Academic Qualifications
  • Minimum of a Bachelor’s degree in a business related field.
Professional Qualifications:
  • Good progress towards the achievement of a diploma in Insurance from the College of Insurance or Chartered Insurance Institute (UK) is an added advantage.
Relevant Work Experience
  • At least 2 year working experience in a medical facility
Skills/ Knowledge
  • Excellent verbal communication
  • Expertise and experience in medical insurance
  • IT  Skills
  • Update with the current trends on cost of the different service providers
  • Good knowledge of medical  insurance and products
  • Knowledge in new trends, diseases and new treatments (vaccines) in the region
  • Excellent customer service skills
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref: Application for Claims Clerk – Medical Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. Please note only shortlisted candidate will be contacted. If you do not hear from us by 15th May 2013consider your application unsuccessful.
Underwriting Assistant– Medical
 
Purpose of the Job


To provide basic underwriting of risks according to client’s applications

Duties & Responsibility
  • To perform underwriting function for submitted proposals within the risk guidelines and archiving the information in manual and electronic form.
  • To verify that product rates are adequate and within reinsurance terms before risk acceptance
  • Confirm that all the proposal forms are captured electronically and premiums posted
  • To issue and dispatch proposal forms to the branches and the Policy Documents to the clients
  • To develop and support a responsive and robust customer service system supported by modern technology
  • Submit reports to Clients on scheme utilization
  • Follow up on renewal lapses to ensure the renewals are done timely.
  • Ensure Timely receipt capture and posting and allocation (Update customers premium card/ledger), capture of Policy Loan repayments
  • Develop and ensure a clear Communication process on expected, received and missed premium to clients, agency and management
  • Contribute to the development of an Automated process for underwriting
  • Ensure credit & debit notes are issued and Premium Refunds are timely and accurately done.
  • Process commissions to agents, brokers and intermediaries.
  • Help with on the job training of new staff
Requirements
Academic Qualifications
  • Minimum Bachelor’s Degree in a Business related field.
  • At least 2 Insurance Professional ACII papers ACII or AIIK
Professional Qualifications
  • At least 2 Insurance Professional ACII papers ACII or AIIK
Relevant Work Experience
  • At least 2 years as an Underwriter in a busy working environment or a related field.
Skills/ Knowledge
  • Excellent Communication skills, especially vocal and listening
  • Computer Literate in MS Office and other office applications
  • Excellent Interpersonal skills
  • Good analytical skills
  • Knowledge of trends in Insurance Underwriting
  • Training skills
  • Innovative
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

For example: Ref : Application for Underwriting Assistant – Medical Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Assistant Claims Analyst – Medical
 
Purpose of the Job


To efficiently handle all claims and settle within stipulated timelines

Duties & Responsibility
  • To register and process all reported claims and appoint relevant service providers where applicable and advice the clients on the required claims supporting documents.
  • Identify trends in the health care , cost saving methods ,have knowledge in the current medical costs, have negotiation skills to negotiate with providers for treatment costs
  • To receive and acknowledge all customer correspondences
  • To initiate claim recoveries.
  • To accurately post, maintain and review claims reserves on a continuous basis
  • To raise payment requisitions within the set standards.
  • To promptly and efficiently attend to customer queries, and complaints
  • Ensure all claims documents are archived in the relevant systems
  • To continuously recommend system enhancements for improved services
  • To communicate risk improvement measures for implementation in the underwriting department by monitoring claims experience trends
  • To distribute the incoming correspondences and dispatch outgoing correspondences
  • To resolve customer complaints and disputes swiftly, fairly and diplomatically
  • Prepare various claims analysis reports for clients and management consumption
  • Any other duties as may be allocated by the management from time to time.
  • Knowledge in medical underwriting skills
Requirements
Academic Qualifications
  • Diploma in Nursing.
  • Degree in Nursing will be an added advantage
Professional Qualifications:
  • COP will have an added advantage.
Relevant Work Experience
  • At least 2 years working experience in a medical facility
Skills/ Knowledge
  • Excellent verbal communication
  • Expertise and experience in medical insurance
  • IT  Skills
  • Update with the current trends on cost of the different service providers
  • Good knowledge of medical  insurance and products
  • Knowledge in new trends, diseases and new treatments (vaccines) in the region
  • Excellent customer service skills
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref : Application for Assistant Claims Analyst-Medical Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd
Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Accountant – Finance Department
 
Purpose of the Job


To provide professional financial and accounting services in accordance to international accounting standards and work guidelines for CIC Insurance Group.

Duties & Responsibility
  • To capture transactions and update the general ledgers
  • Prepare audit schedules and reports
  • Respond to customers queries
  • Compute and update reserves
  • Monitor and follow up receivables
  • Document manual accounting process for automation
  • Prepare and lodge statutory schedules and returns
  • Ensure that sound accounting principles and controls are applied to all financial transactions.
  • Ensure processing of tax schedules and timely submission of associated returns.
  • Coordinate the audit process, attend to audit queries and implement audit recommendations.
  • Monitor Company’s inflows and outflows, liaising with banks, cash flow reporting and forecasting.
  • Ensure timely preparation of monthly management accounts.
  • Authorise payments.
  • Ensure prompt preparation and review of bank reconciliations.
  • Monitor and review existing financial controls
  • Safe Custody of Company assets.
Requirements
Academic Qualifications
  • First Degree; BCOM (Accounting or Finance option), BA Economics, Business Administration or equivalent
Professional Qualifications
  • CPA (K) OR ACCA or equivalent.
Relevant Work Experience
  • At least 5 years’ experience, at a busy accounting function in finance sector but preferably in the insurance industry.
  • Excellent oral and written communication skills.
  • Computer literate – MS Office, experience with computerised accounting applications preferably Turnquest and AIMS.
  • Strong interpersonal skills.
  • Strong analytical skills.
  • Conversant with issues related to the insurance industry, (Income tax and Insurance Acts.)
  • Conversant with IFRS, accounting, taxation and commercial laws.
  • Attention to detail.
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref.

 For example: Ref : Application for Accountant Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Credit Control Assistant
 
Duties & Responsibilities
  • Ensure that relevant customer information is captured for new accounts
  • Evaluate reputation and credit worthiness of new and existing agents
  • Ensure trading accounts are operated according to the agreed terms
  • Reconcile customer records
  • Reconcile debtors control account
  • Liaise with sale and branch managers in follow up of overdue accounts including customer visits
  • To log and  respond to customer queries
  • To prepare credit control reports
  • Carry out general administration of account receivables.
Academic Qualifications
  • Minimum  Bachelor’s degree in a Business Related field or Economics
  • CPA (K)
  • Credit management Certificate
  • A valid driving licence
Professional Qualifications
  • CPA (K)
  • Credit management Certificate
  • A valid driving licence
Relevant Work Experience
  • 4 Years with at least two years  exposure in Credit Control, preferably in insurance.
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title.

For example: Ref : Application for Credit Control Assistant Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke.

 The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Relationship Officer – General Insurance
Purpose of the Job

To sell insurance services, promote the CIC brand, generate revenue and enhance the market share of the company by promoting high ideals of customer service excellence


Duties & Responsibility
  • To ensure that market intelligence is carried out in order to identify prospects and establish their needs
  • To ensure proper dissemination of product knowledge to the intermediaries/direct customers
  • To give competitive quotations and ensure follow-ups are done for the same
  • To facilitate timely issuance of relevant documents
  • To facilitate timely collections of  premiums as per the company’s credit policy
  • To make regular visits in order to maintain relationships with the customer
  • To discuss the upcoming renewals to avoid lapses and ensure business retention
  • To advise customers/clients on claims procedures i.e. timely reporting and relevant documentation
  • To give support to intermediaries including carrying out risk surveys
  • Soliciting for business from intermediaries.
  •  Organising Agents’ seminars.
Requirements
Academic Qualifications
  • Minimum of a Bachelor’s Degree in a Business related field, preferably Marketing from a recognized institution.
Professional Qualifications
  • ACII/AIIK at least 3 papers.
Relevant Work Experience
  • At least 2 years working experience in sales or marketing within a corporate environment. Previous experience in the insurance industry will be an added advantage.
  • A clean and valid Driving Licence
Skills/ Knowledge
  • Excellent communication and presentation skills
  • Detailed product knowledge and underwriting skills
  • Analytical skills
  • Negotiation skills
  • Driving skills
  • Proficiency in MS Office skills
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

For example: Ref : Application for Relationship Officer – General Insurance Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Customer Service Assistant
 
Purpose of the Job


To ensure all Customers and Prospects are handled in a friendly and efficient manners as per the CIC Customer Value Proposition and to administer product support and query resolution to Customers

Duties & Responsibility
  • Answer all incoming calls within three rings professionally stating the company name and my name
  • Transfer all incoming calls to the correct extension
  • That all calls, e-mails and walk in Customers and Prospects are handled as per the CIC Customer Value Proposition, added to the contacts database and queries resolved within 24 hours of initial contact
  • Escalate Customer queries to the relevant job role if necessary
  • Create a record of all Customers and referrals
  • Retrieve voice mail messages and re-establish contact with both internal & external Customers
  • Make contact with CIC Customers by email, telephone calls, SMS and social media within the specified turnaround time
  • Complete call logs and reports
  • Handle traffic generated from marketing campaigns
  • Visit the Branches to promote Customer Service
  • Generate and distribute weekly Jipashe e-newsletter on Customer Service
  • Participate in the Newsletter Committee
Requirements
Academic Qualifications
  • Degree in business related field E.g Business Management, Business Administration or Marketing (preferable).
Professional Qualifications
  • Certificate in Customer Service
  • COP an added advantage
Relevant Work Experience
  • At least one years’ experience in marketing or Customer Service within the financial services industry
  • Excellent Customer Service skills
  • Excellent communication skills in both English and Kiswahili
  • Highly ICT literate
  • Excellent telephone etiquette skills
  • Good understanding of ALL CIC products and the organisation structure
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref : Application for Customer Service Assistant Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Relationship Manager

Purpose of the Job


To generate revenues for the Group through religious organizations and educational institutions.

Duties & Responsibility
  • Search, identify & conduct daily sales calls for financial planning sessions with religious organizations and educational institutions
  • Acquire customers and generate the targeted amount of premium – Deliver Complete Product Information to Customers
  • Monitor & fulfill prospect and customer leads provided by the company for new business or cross sell opportunity
  • Cross sell and upsell products to existing customers & build portfolios
  • Manage the relationship with customers to ensure persistency & renewals
  • Ensure adherence to all sales systems, operational, underwriting, compliance guidelines & ensure accurate data capture
  • Servicing of existing clients
  • Recruiting, developing and maintaining strategic relationships both in religious and educational sectors
  • Training relationship
  • Market development
  • Product development and market intelligence
  • Generate production reports
  • Target setting and evaluation
  • Setting performance standards
  • Manage business risks, resources and expenses
Requirements
Academic Qualifications
  • Minimum-Bachelors’ degree in a business related field, preferably Marketing.
  • Professional Qualifications
  • Insurance diploma or at least 6 papers in ACII
  • Relevant Work Experience
  • At least 8 Years’ experience in marketing, customer care or business development.
Skills/ Knowledge
  • Excellent verbal communication & presentation skills
  • Interpersonal
  • Training skills
  • Negotiation skills
  • Leadership skills
  • Conversant with underwriting procedures
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

For example: Ref : Application for Relationship Manager

Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.
Relationship Manager

Purpose of the Job


To generate revenues for the Group through religious organizations and educational institutions.

Duties & Responsibility
  • Search, identify & conduct daily sales calls for financial planning sessions with religious organizations and educational institutions
  • Acquire customers and generate the targeted amount of premium – Deliver Complete Product Information to Customers
  • Monitor & fulfill prospect and customer leads provided by the company for new business or cross sell opportunity
  • Cross sell and upsell products to existing customers & build portfolios
  • Manage the relationship with customers to ensure persistency & renewals
  • Ensure adherence to all sales systems, operational, underwriting, compliance guidelines & ensure accurate data capture
  • Servicing of existing clients
  • Recruiting, developing and maintaining strategic relationships both in religious and educational sectors
  • Training relationship
  • Market development
  • Product development and market intelligence
  • Generate production reports
  • Target setting and evaluation
  • Setting performance standards
  • Manage business risks, resources and expenses
Requirements
Academic Qualifications
  • Minimum-Bachelors’ degree in a business related field, preferably Marketing.
  • Professional Qualifications
  • Insurance diploma or at least 6 papers in ACII
  • Relevant Work Experience
  • At least 8 Years’ experience in marketing, customer care or business development.
Skills/ Knowledge
  • Excellent verbal communication & presentation skills
  • Interpersonal
  • Training skills
  • Negotiation skills
  • Leadership skills
  • Conversant with underwriting procedures
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

For example: Ref : Application for Relationship Manager

Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd

Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 26th April 2013. Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 15th May 2013consider your application unsuccessful.

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