Employer: raha.com 

Sector: Internet (ISP) 

Location: Tanzania

Job positions of Sales Manager and Customer Sales Manager

Our main philosophy was and has always been to serve our clients with the optimum - turnkey, reliable, high speed and cost effective Internet and related solutions.

Our work was cut out for us and research commenced to find a system that was faster and more reliable than the dial-up services that we then offered.

Once again we broke new ground and we were the first to launch the Wireless Broadband solution, thus the inception of raha.com

Sales Manager

Qualifications:
  • Degree in Sales and Marketing
  • Diploma of IT or Computer Science, with knowledge of ISP services.
  • Excellent communication skills
  • Result oriented
  • 2 years Sales Management required with +- 5 years sales experience in an ISP Company.
Duties and Responsibilities:
  • You will be required to increase sales, retain customers, cold call, account manage
  • The job entails reporting and budget management
  • Team management / meeting individual targets
  • Marketing and Product Management understanding
  • Preparing marketing strategies and organize marketing activities.
  • Monitoring competitor products offerings with a view to ensuring the Company’s products have a competitor edge
  • Conducts one-on-one review with all Account Executives to improve Account Executive’s sales and activity performance.
  • Customer Sales Manager
Minimum Requirements
  • Tech knowledge in ISP Industry
  • 3yrs sales/Key Accounts Management
  • Solutions driven
  • Knowledge in ISP services
  • Diploma in IT/ Computer Science is an added advantage
  • Diploma/ Degree in Public Relations
Duties and Responsibilities
  • To co-ordinate and facilitate the prompt and efficient handling of all client queries.
  • Make timely decisions, taking action or initiating action when appropriate.
  • Establish clear procedures for the handling of all client queries.
  • Maintain personal and close contact with Clients to make sure that services are delivered to their satisfaction.
  • To monitor the Customer Services data and information.
  • Set-up procedures and review continuously to ensure effective and efficient service to clients.
  • Generate workable solutions, exploring different ways to deal with customer service challenges and opportunities.
  • Analyze customer queries, complaints, suggestion and recommend the appropriate action.
  • Liaise with the Sales team regarding any service issues.
How to Apply

Send your Cv and Certificates before 5th October to

Director,
Raha.com
hussein@raha.com

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