Job Title: Sales Administrator

Reports to:
Sales Administrator Manager

Summary: Assist in administering all duties and projects that come under the responsibility of the sales department.

Key Responsibilities

Quotations
  • Process requisitions submitted with clear and unambiguous specifications through the quotation process and goods/service delivered/rendered
  • Ensure that the work you are quoting for has clear requirements - in terms of time, labor, materials,
  • Use a standardized price list
  • Ensure that your costs are stable
  • Ensure signed acceptance of your estimate and make sure your customer is clear about what has been agreed.
Writing Tenders
  • Upon consultation determine which tenders to bid, and how you will manage the bid
  • Gather information and research with assistance from relevant departments
  • Co-ordinate all the materials you need for the tender preparation
  • Prepare a covering letter that responds to the bid invitation
  • Allocate the people who will actually work on the business if you win it, and include their CVs in the tender document if required
  • Ensure tenders are delivered on time
  • Draw up tender documents or contracts
Follow Ups
  • Follow up to completion and ensure the company gets business
  • Organize demonstrations by coordinating between the technical team and the client
  • Ensure continuous follow up on proposals to ensure continuous flow of business
  • Handle all correspondence and organize contact between the sales executives and their customers
Record Keeping
  • Ensure records are accurate and written in a professional manner
  • Maintain customers‘records
Other Responsibilities:
  • Effective liaison between technical and customer service departments in ensuring compliance to the client expectations.
  • Provide required reports at the agreed frequencies and intervals
  • Take part in training designed by the company as well as ensure information flow sharing with other staff
  • You will offer customer advice on Information technology solutions
Knowledge and Skills
  • Degree in Business Administration, Computer Science or Information Systems preferred/ Higher Diploma in Sales & Marketing
  • Proficiency in Microsoft Office
  • Strong product knowledge
Technical background
  • Knowledge of administrative procedures
  • High levels of professionalism, enthusiasm, and a “can do” attitude
  • Ability to prioritize requests effectively and efficiently and work with a sense of urgency
  • Ability to work with a significant attention to detail and thoroughness
  • Strong interpersonal skills; ability to work with diverse groups
  • Must be able to effectively handle stressful situations
  • Proactively focus efforts and energy on successfully attaining goals and objectives, assuming accountability for decisions, actions, and results. Follow issues through to completion
  • Demonstrated ability to provide timely and effective written, oral, and interpersonal communication
Email: recruitment@workforceassociates.net

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