The Teachers Service Commission (TSC) was established as a constitutional Commission under the constitution of Kenya (2010).

The Commission is mandated to register trained teachers;
  • to recruit and employ registered teachers; to assign teachers employed by the Commission for service in public schools and tertiary institutions;
  • to promote and transfer teachers; to exercise disciplinary control over teachers; to terminate the employment of teachers;
  • to review the standards of education and training for persons entering the teaching service;
  • to review the demand for and supply of teachers and to advise the national government on matters relating to the teaching profession.
TSC has embraced the Results Based Management approach and the Public Service Performance Contracting System which entail customer focused service delivery, strategic planning and rapid results initiatives.

In an effort to obtain customer feedback on the quality of its services, the TSC intends to conduct a Customer/Employee satisfaction and Work Environment Survey during the period April-June, 2012.

The findings from the Survey will be used to improve our Quality Management System, inform process re-engineering and possibly set new service standards.

Goals and objectives of the assignment:

The overall objective of the assignment is to conduct a Customer and Employee satisfaction and Work Environment survey and obtain feedback in relation to the services provided by the Commission and recommend appropriate interventions and opportunities for improvement.

The TSC now invites proposals from eligible consultants to perform this task.

Terms of Reference and expected duration

The assignment is expected to be undertaken within Six (6) weeks from the date of offer.

Detailed Terms of Reference (TORs), Scope of work, deliverables and delivery deadlines are contained in the Request For Proposal (RFP) documents that will be issued to interested bidders at a cost of Ksh. 3000. only

Interested firms/consultants shall provide information on qualifications, capabilities and details of past experiences in conducting similar work especially in Government Agencies. Potential bidders may obtain further information from the TSC headquarters, TSC House, Kilimanjaro Road, Upper Hill – Policy, Planning & Research Division – 1st floor (Podium) during weekdays from 0800 to 1700 hours local time.

Completed Technical and Financial proposals should be put in two (2) separate envelopes and enclosed in a bigger, plain sealed envelope marked “REQUEST FOR PROPOSAL TO CONDUCT A CUSTOMER/EMPLOYEE SATISFACTION AND WORK ENVIRONMENT SURVEY” and addressed to:

The Secretary
Teachers Service Commission
Private Bag
Nairobi

The same should be deposited in the Tender Box, located on the Ground Floor, Podium Wing, TSC House.

The Request for Proposal Documents will be opened on the 10th of April, 2012 at the TSC Training Room on 3rd Floor (Podium Wing), in the presence of bidders or their representatives who wish to witness the opening.

Kenyan Jobs Categories

NGO Funds and Jobs, Jobs in Kenya, funds for NGOs, Jobs, Job, Kenyan Vacancies, Kenyan Jobs
Kenyajobtube. Powered by Blogger.

Music Recording Studio

Get Kenyan Jobs Alerts Via Email

Enter your email address:

Popular Jobs in Kenya

Blog Archive

Join Kenyan Jobs today!