Sales & Marketing Representative, and Customer Service Jobs in Kenya

We are an ICT based company located in Nairobi with the following vacancies that we wish to fill in.

Sales And Marketing Representative 

(1 Position)

Roles and responsibilities

• Identifying new markets and business opportunities.
• Maintaining and developing relationships with new and existing customers.
• Visiting potential customers for new business within and out of town.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information and providing feedback on client preferences.
• Advising the company management  on forthcoming product developments.
• Recording sales and order information and sending copies to the sales office.
• Reviewing your own sales performance and that of the entire team, aiming to meet or exceed targets.

Skills required

• Vibrant personality
• The ability and desire to sell.
• Excellent communication skills.
• Strong industry awareness.
• A high degree of self-motivation and drive.
• A confident and determined approach.
• Resilience and the ability to cope with rejection.
• The ability to work both independently and as part of a team.
• The capacity to flourish in a competitive environment.

Job Specifications

• A minimum of a degree in Sales and marketing or experience in a related field
• Minimum of 3 year experience in sales Management.
• Experience in selling ICT product
• Ability to drive sales
• Must have a strong prospecting skills

Customer Service Assistant

(1 Position)

Roles and responsibilities

• Daily interaction with customers both face to face and on phone.
• Attending to all customer queries either by telephone , face to face or by mail
• Handling and resolving all customer complaints in liaison with the customer service supervisor.
• Follow up on customer management issues
• Communicating and coordinating with the other internal departments
• Handling front office desk & all its activities.
• Communicating to bank representatives on financed clients.
• Assisting clients with demos where necessary
• Skills required
• Degree in PR or any other relevant qualification
• Excellent presentation & communication skills
• Must have a presentable personality
• Friendly & with outstanding people skills
• Must have excellent computer skills.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title on the email subject to smartpersonnel@yahoo.com by COB 11/09/11.

Please indicate current or last salary.
only shortlisted candidates will be contacted