Job Title: Credit Officers (6)        

Date:  1st January 2012

Reports To: Regional Credit Supervisor.

Purpose of the job: Customer recruitment and sale of all company products within the assigned area in a way to ensure growth and high quality loan book leading to overall expansion and growth in branch business

Functions / Responsibilities / Experience:

1. Portfolio growth in customer numbers and OLB
  • Excellent customer care
  • Link with the public
  • Effective and efficient feedback on all customer issues and dissemination of information to the clients emanating from the organization
2. Providing Leadership
  • Champion group management and advice group leaders on group matters
  • Day to day decision making and problem solving in the portfolio
  • Liaison with the local authority i.e. chiefs, opinion leaders etc
3. Loan Processing/Credit Management
  • Ensuring adequate appraisal of loans
  • Ensuring comprehensive business assessment
  • Ensuring compliance to loan policies and procedures
  • Recommend all loans for approval in committee with the branch credit committee
  • Timely and efficient collections for high quality loan book
  • Default management
  • Customer training
Skills / Experience:

Competencies
  • Good business skills,
  • Strong communication and Negotiation skills.
  • Good interpersonal skills.
  • Planning and organizational skills.
  • Good presentation skills.
  • Complaints handling skills.
  • Listening and questioning skills.
  • Good in relationship building and maintaining.
  • Excellent sales and marketing skills.
  • High initiative and ability to work independently with minimum supervision,
  • A person of high integrity and ethical behavior is a key requirement,
Qualifications
  • At least 2 years as a Credit Officer
  • Conversant with computer packages
  • Bachelor’s degree / Diploma in Business Management/Administration
Key Measurable Goals
  • Achievement of set targets
  • Growth in customer numbers
  • High rate of loan repayment and portfolio quality
  • Growth revenues in comparison to expenditure
If you feel you are competent enough for the position and have met the above qualifications send a cover letter and resume to vacancies@fep-group.com on or before 18th December 2012.

Note that the positions are spread country not specifically Nairobi.

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