Credit Officers Jobs in Kenya

Job Title: Credit Officers (6)        

Date:  1st January 2012

Reports To: Regional Credit Supervisor.

Purpose of the job: Customer recruitment and sale of all company products within the assigned area in a way to ensure growth and high quality loan book leading to overall expansion and growth in branch business

Functions / Responsibilities / Experience:

1. Portfolio growth in customer numbers and OLB

• Excellent customer care
• Link with the public
• Effective and efficient feedback on all customer issues and dissemination of information to the clients emanating from the organization

2. Providing Leadership

• Champion group management and advice group leaders on group matters
• Day to day decision making and problem solving in the portfolio
• Liaison with the local authority i.e. chiefs, opinion leaders etc

3. Loan Processing/Credit Management

• Ensuring adequate appraisal of loans
• Ensuring comprehensive business assessment
• Ensuring compliance to loan policies and procedures
• Recommend all loans for approval in committee with the branch credit committee
• Timely and efficient collections for high quality loan book
• Default management
• Customer training

Skills / Experience:

Competencies

• Good business skills,
• Strong communication and Negotiation skills.
• Good interpersonal skills.
• Planning and organizational skills.
• Good presentation skills.
• Complaints handling skills.
• Listening and questioning skills.
• Good in relationship building and maintaining.
• Excellent sales and marketing skills.
• High initiative and ability to work independently with minimum supervision,
• A person of high integrity and ethical behavior is a key requirement,

Qualifications

• At least 2 years as a Credit Officer
• Conversant with computer packages
• Bachelor’s degree / Diploma in Business Management/Administration

Key Measurable Goals

• Achievement of set targets
• Growth in customer numbers
• High rate of loan repayment and portfolio quality
• Growth revenues in comparison to expenditure

If you feel you are competent enough for the position and have met the above qualifications send a cover letter and resume to vacancies@fep-group.com on or before 18th December 2012.

Note that the positions are spread country not specifically Nairobi.