Impact Associate
 
Description
 
We are seeking a minimum two year commitment from an exceptional early career design/engineer generalist to lead human centered design research, customer financing partnerships and monitoring & evaluation of our social impact – a truly unique opportunity to create diverse impact on a global scale. 

The role will require a close working relationship with the venture’s CEO, Automotive Designer, Automotive Engineer, Marketing Associate and future strategy and finance teams. 

Specific duties include, but are not limited to:

Human Centered Design
  • Plan and lead first-hand buyer and end-user research in order to discover consumer insights that both inform and inspire design and innovation of future prototype vehicles.
  • Determine users physical, financial, cognitive, social, emotional, and cultural needs; including uncovering unmet, ambiguous or disparate user needs and clearly framing these insights to enable the design team to develop imaginative and appropriate prototype solutions.
  • Facilitate design team through analysis and synthesis of buyer and end-user research, helping to distil, consolidate and structure the most important insights and link them together in frameworks, principles and implications for on going prototype design.
  • Communicate human centered design insights and opportunities verbally and visually in a way that generates empathy, emotion and engagement from the design and marketing teams and Mobius leadership.
  • Support future-focused product ideation sessions and capture output for continuous design exploration; including longer term product category/mix roadmaps based on deep and broad consumer profiling.
Customer Financing
  • Liaise with local banks, international MFIs and internal sales team to develop a deep understanding of loan/credit products available to customers in Kenya and East Africa.
  • Identify key partner lending institutions that may offer financing to our customers to purchase Mobius vehicles and determine the financial and non-financial terms of such an engagement.
  • Facilitate the negotiation of attractive end-to-end partnership agreements with select finance institutions and Mobius leadership.
  • Maintain strong relationship with partner financing institutions and work with sales team to ensure potential and current customers have ready access to the appropriate finance channels.
Monitoring & Evaluation (M&E)
  • Define key indicators to monitor commercial and social impact of Mobius vehicle usage against an on going timeline; including sales team performance, vehicle performance, buyer behavioural change and user socio-economic advantage.
  • Assess the effectiveness and efficiency of sale/distribution activities, outputs and outcomes; and adoption/diffusion of key product innovations, reporting on major constraints and opportunities.
  • Develop and implement simple, structured and relevant tools to effectively monitor and evaluate our commercial and social impact against defined indicators.
  • Maintain dialogue with all key actors within and outside the company to gather data leading to performance assessment of the output, outcome and impact of our intervention.
  • Ensure monitoring tools are updated regularly and compile reports concerning on going commercial and social performance.
  • Deliver clear and structured periodic documentation outlining M&E analysis; including processes, challenges and lessons learned from M&E.
  • Communicate key M&E stats within the company and support the development of funding and partnership proposals, specifically on content concerning commercial and social impact.
  • Conduct training and support all staff on M&E and identify continuous monitoring priority areas for the company.
Qualifications
 
An ideal candidate should be empathetic, passionate, curious, articulate and entrepreneurial with a natural skill to engage with people at a deep level. 

They should possess a sincere interest in representing the human and humane perspective along with the ability to prioritize multiple tasks and take initiative regularly. 

They should be rigorous, pragmatic and on-the-ground solution focussed – not overly academic.

Required
  • Bachelors Degree (minimum) in Mechanical Engineering, Industrial Engineering, Industrial Design, Automotive Design, Product Design, Business or similar
  • 3.4 GPA or higher from a top university worldwide
  • 1-2 years related experience in design, engineering, marketing or branding
  • Strong design research methodology understanding; including research planning, field work methods (e.g. interviews and observation), online research methods and synthesis
  • Excitement to work in the field and deep inquisitiveness, curiosity and empathy for others
  • Ability to tell compelling stories and get people out of their seats
  • Ability to challenge conventions and inspire teams to translate observations into great ideas
  • Ability to strategically plan and lead teams of international and local Kenyan staff through to executional success
  • Ability to lead cross-functionally; coordinating, leading and communicating information clearly
  • Exceptional attention to detail and high quality deliverable outputs
  • Ability to analyse and solve complex problems
  • Ability to grasp complex concepts and systems quickly, and express them in simple ways
  • Ability to multi-task in a fast paced environment and to remain graceful under pressure
  • Ability to deal with ambiguity and make sense of multiple data sources that may sometimes be contradictory in nature
  • High degree of resourcefulness; looking beyond the normal channels of information to dig out data necessary to understand the market potential of the opportunity
  • Ability to effectively communicate timelines and project progress with both internal and external management teams
  • Ability to take ownership and accountability of project timeline and results
  • Proficiency in Excel, Project, Power Point and Word
  • Exceptional written communication skills
  • Exceptional presentations skills, including excellent oral communication skills
  • High sense of drive and urgency in achieving our vision
  • Ability to adapt to a dynamic working environment and work within a diverse team
  • Extreme patience and a good sense of humour
  • Exceptional interpersonal skills to work effectively with others
  • A start-up personality; entrepreneurial, ambitious, independent, systematic attention to detail, structured thinker, goal-oriented, flexible and able to deal well with setbacks
  • Comfort with extensive travel throughout Kenya and longer term throughout East Africa
Desired
  • Masters degree (or higher) in Business Administration (MBA), Mechanical Engineering, Industrial Engineering, Industrial Design, Automotive Design, Product Design, Business or similar
  • 3-5 years related experience in design, engineering, marketing or branding
  • Passion for the automotive industry and social enterprise in Africa
  • Fluency in Kiswahili (the national language of Kenya)

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