The company is an internationally acclaimed social enterprise. 


They create jobs for talented youth who deliver high-quality content business process outsourcing services to clients globally.

The organization is now seeking a Chief Human Resources / Social Mission (HRSM) Officer to put the organization in the forefront of the growing Impact Sourcing markets, based in any one of the production centers, and responsible globally for all Human Resources functions across its offices, as well as the strategy and development of the Social Enterprise goals.  


The company currently has production centers in Kenya, Cambodia and Laos and may expand to additional countries in the coming several years. 

The main responsibilities are:

  • Strategy and planning for: recruitment and training programs, ambitious growth goals, changing customer needs and world social entrepreneurship trends, most notably Impact Sourcing.
  • Ensuring that the organization follows best practices in HR administration, follows applicable labor laws, sets fair benefits and compensations practices, leadership development, internal communication and cultural diversity.
  • Support decision making for expansion plans into new countries through investigation into the labor factors of each location.  (e.g. labor laws, education levels and opportunities, job market, available skills, culture, etc.)
  • Establish fair and transparent HR and Social Mission policies and update on an onging basis
  • Manage a diverse range of HR functions including Recruitment, Learning & Development, Performance Management, Compensation, Occupational Health & Safety, Industrial Relations and HR Administration.
  • Develop and strengthen the organization’s Social Mission implementation, including evaluating university/college options in each country for their quality, practicability, appropriateness and cost as related to its staff of hundreds or thousands of high-school graduates for whom the organization is supporting their tertiary education.
  • Develop and implement a plan to maintain the morale, communication and effectiveness of the social enterprise based on strong internal communication and local leadership.
  • Leadership and mentorship of the local HR and Social mission teams which are responsible for day to day administration of the departments in each country with the aim of developing strong local leaders.

The ideal candidate will have

  • At least 10 years’ working experience of which:

  1. 3-5 years’ experience as a manager of Human resources AND
  2. 3-5 years’ experience in a training and development leadership role.

  • Experience in setting HR policy and direction, and practical work experience in a Social Enterprise, NGO or other type of social mission
  • Proven experience of delivering reliable support to a large production or service organization in a corporate environment
  • University degree in HR or related field.  Master’s in business or similar will be viewed favorably.
  • International experience –developing country experience is a must. 
  • Excellent written and oral English communications
  • Leadership attributes and ability to work across teams to achieve the company’s overall goals
  • Mature and dependable; able to handle pressure and the unexpected
  • Can-do attitude and ability to operate with minimal supervision and guidance.
  • It will also be an advantage to have:

  1. Experience with companies in a growth phase
  2. Experience managing HR or training and development programs over multiple sites

Application procedure:
 

Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee. 


All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com. 


Applications should be received by 22nd April 2013. 


Only shortlisted candidates will be contacted. 


On the subject matter of the email please indicate the position you are applying for.

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