Tour and Travel Manager Job Vacancy in Kenya

Vacancy: Tour and Travel Manager
 

A new Travel and tour company is looking for a capable candidate to manage the activities of the company and improvise business strategies to bring about growth.
 

Duties and Responsibilities

• Proposing strategies for the business development of the agency.
• Maintaining the financial account details and other budgetary reports of the agency.
• Analyzing the reports to ascertain the growth of the agency as well as employing the work strategies to improve the business aspect of the agency.
•  Maintaining the up-to-date information on the travel operations and transport mediums like trains, airlines and also buses.
• Facilitating the customers in the booking of tickets and accommodation arrangements
• Managing the travel agency work activities and devising new tour and travel plans and packages.
• Coordinating and guiding the agency staff to work for the customer satisfaction and development of the agency.
• Promoting and marketing the business, sometimes to new or niche markets.
• Managing budgets and maintaining statistical/financial records.
• Selling travel products and tour packages.
• Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism.
• Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance.
• Dealing with customer enquiries and aiming to meet their expectations.
• Overseeing the smooth, efficient running of the business.
• Constantly motivating the sales team to hit their targets and ensure the profitability of the company.
• Meeting company directors who advise on strategy and finding out about any local issues and future trends.
• Dealing with disciplinary matters and customer complaints.

Skills and Specifications

• Strong written and communication skills.
• Knowledge of financial and business strategies.
• Good managerial and decision-making skills.
• Ability to coordinate and manage people.

Education and Qualifications

• Bachelor’s degree in travelling related area or any other subject with interest in business and financial concepts.
• 3 to 5 years previous work experience in any travel related industry is compulsory.

Qualifying candidates should send their application letter together with detailed Curriculum Vitae to recruitment@odumont.com  before COB 15th July 2013.