Location: within Kenya

Primary Responsibility

Ensuring that the production targeted are attained and favorable relationships are maintained with customers and intermediaries.

Key responsibilities
  • Secure new business directly or through intermediaries.
  • Service existing business and follow up renewals within the service benchmarks and in line with the monthly renewal target.
  • Identify and recommend new Agents/Brokers to Head Office for appointment.
  • Liaison with Agents and Brokers.
  • Prepare and submit premium quotations to intermediaries/clients on request.
  • Follow up premium payments and other payments with intermediaries and direct clients.
  • Forward weekly and monthly reports as required
  • Gather marketing intelligence including competition, new products and also about the Company’s image
  • Undertake initial underwriting of business to ensure sound acceptance of risk.
  • Ensure that policy documents, endorsements and renewal notices/advices are processed
  • Handle customer complaints written or verbal on a timely basis.
  • Issuing of motor certificates and non motor cover notes
  • Maintaining proper record keeping systems at the branch.
  • Reconciling accounts statements
  • Ensuring duly completed claim forms from intermediaries/clients are submitted to the Head office within our service benchmarks and follow up to ensure prompt settlement of claims.
Requirements
  • First university degree
  • Professional qualification in marketing
  • Certificate of proficiency (COP). A diploma in insurance will be an added advantage
  • Sound knowledge in General insurance products
  • At least three years experience in marketing General insurance products
Interested and qualified candidates are invited to send their application letters together with detailed curriculum vitae indicating their daytime telephone contacts: hr@madison.co.ke

Position open until it is filled

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