IT Officer Job in Nairobi Kenya

We are a Leading top 100 medium sized firm in Kenya dealing with Fleet Management and Logistical Services. 

An IT Officer vacancy exists in our Nairobi branch. 
 

Main Responsibilities:

• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults
• Providing support, including procedural documentation and relevant reports
• Following diagrams and written reports to present to the client as system reports
• Supporting the roll-out of new applications
• Setting up new users' accounts and profiles and dealing with password issues
• Responding within agreed time limits to call-outs
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Prioritizing and managing many open cases at one time
• Rapidly establishing a good working relationship with customers
• Conducting computer maintenance and backup

Educational Qualifications& Key Skills

• Bachelors Degree in Computer Science/IT from a recognized institution
• Cisco Certified Network Associate (CCNA)
• Experience in maintenance of Microsoft Server operation system, and core Microsoft server-side services such as Active Directory, Exchange Server and SharePoint;
• Experience in maintenance of LAN, WAN, Servers, PABX
• Work experience in a multi-disciplinary, multi-cultural environment.
• Excellent communication skills in English, both orally and in writing;
• Strong analytical and problem solving skills including the ability to anticipate potential problems, determine and implement solutions;
• Self-driven and innovative
• An attitude of problem solving
• Excellent written and verbal communication skills
• A person of high personal integrity
• Attention to detail

If you are up to the challenge, posses the necessary qualification and experience, send your CV ONLY to hr.fleetmanagement@yahoo.com

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