Are you looking for an employer who promotes individual excellence and mutual respect in a team-driven culture with a key focus on social empowerment?

The Co-operative Bank of Kenya, “The Kingdom Bank” is the place for those looking to new horizons.

We are looking for dynamic, creative and self-oriented professionals to fill the position of:

Network Support Engineer

Job Summary:

Reporting to the Manager, Infrastructure Unit in the ICT Department, the role-holder is responsible for the development, implementation, maintenance and administration of the corporate data Network.

He/She will develop, coordinate, and maintain the network and disaster recovery to ensure uptime and business continuity.

Documentation of ICT infrastructure and management of entire inventory as well as analysis of network security needs and development of standards, guidelines and statements of direction for corporate ICT system architectures.

Main Duties:
  • Manages performance of ICT Infrastructure and applications to ensure that the systems work as designed and perform consistently and reliably in order to meet Business SLAs
  • Monitors ICT Infrastructure performance including SNMP, logs, events and maintenance of general systems health in order to provide proactive remedial support
  • Recommends replacements and acquisition of new ICT Infrastructure
  • Maintains and updates Network documentation, operating procedures and business continuity policies
  • Develops and maintains device access, control policies, data transmission policies, storage policies, business continuity policies, backup policies, security policies, monitoring profiles, technologies and notification rules that match compliance best practice expectations
  • Plans and implements timely product upgrades, firewall signature updates and patch releases for all ICT assets
  • Manages vendor support contracts for hardware, software and services. Undertakes routine preventive measures and enforces vendor SLAs
  • Plan and design Network systems that run mission critical business applications
  • Act as a thought-leader and consultant on technical planning issues and initiatives
  • Install, support and maintain hardware and software infrastructure
  • Provide training and technical support for users with varying levels of ICT knowledge and competence
  • Assess network security risks, evaluate, recommend and implement as necessary as well as network security administration
  • Custodian of all remote authentication passwords for all connections to the corporate Network Infrastructure
Job specification:

The incumbent will be required to possess the following qualifications, attributes and skills:
  • Bachelor’s degree in Engineering, Computer Science or equivalent
  • Cisco Certified Network Professional (CCNP) or any other Cisco Professional level certification
  • Other vendor certifications in Microsoft, Cisco, Oracle/Sun and IBM are highly desirable
  • At least 3 years experience in a busy computer environment
  • 35 years & below
Interested candidates meeting the above criteria should forward an application enclosing detailed Curriculum Vitae accompanied by copies of certificates and indicating the current remuneration to the address shown below by 11th November 2011.

We are an equal opportunity employer.

Only the short listed candidates will be contacted.

Please quote this reference on your application and on the envelope: NSE/HRD/2011

The Director
Human Resources Division
Co-operative Bank of Kenya Ltd.
P.O. Box 48231-00100
Nairobi

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