Diamond Trust Bank Kenya limited (DTB) is a publicly quoted commercial bank with a fast growing regional network in Kenya, Uganda, Tanzania, and Burundi.

With a strong focus on the SME market, DTB has repute for exceptional customer service.

We are seeking to recruit an experienced and self- motivated individual to the Job Career of Commercial Manager, Card Services.

Reports to: Head of Department Card Services

Overall Objective: Development, launch, and marketing a prepaid card.

Overall responsibility: To formulate and coordinate the prepaid card marketing strategy and implement it to ensure the achievement of the revenue objectives for the partners.

Position supervises a sales team

The successful applicant will be responsible for the following key result areas:
  • Formulate and drive the product’s marketing strategy
  • Manage and drive growth in new customer acquisition and usage. This includes identification of a strategy and recommendations on implementation. This should take best practice from other card products, remittance products and global prepaid programmes.
  • Define and plan product enhancements to promote the issuance and usage of products
  • Manage the product presentation at retail level and online,
  • Engage with key retailers to see how greater sales revenues can be driven through their outlets.
  • Analyze market data and trends and interpret their impact on key business performance metrics, including assessment of the product versus alternative solutions
  • Develop and agree key KPIs for each prepaid product, measure results against these KPIs and develop action plans where required to address shortfalls
  • Identify and win retail partnership opportunities and strategic alliances
  • Manage the relationship with all third parties involved in delivering the prepaid solution.
  • Manage all product releases/upgrades ensuring full testing is done prior to release.
The ideal candidate will have the following qualifications:
  • Graduate in a business related degree. An MBA will be an added advantage;
  • Expert knowledge with over 5 years experience as a product /commercial manager in the financial services sector preferably in the Card/Remittances Section
  • Commercial acumen and ability to spot business opportunities
  • Demonstrable project management skills with previous experience in launching new products
  • Ability to inspire and rally a team towards achieving goals
If you meet the requirements of this job, email your application and CV to hr@dtbafrica.com clearly quoting the title in the subject line before 23rd November, 2011.

Only shortlisted candidates will be conducted.

Head Office:
Diamond Trust Bank Kenya limited
8 Floor, Nation Centre, Kimathi Street,
P.O.Box 61711-00200, Nairobi.
Tel: (254-20) 2849 000

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