Job Title: Sales Manager 
 
Department: Sales
 
Reports to: General Manager
 
Subordinates: Yes
 
Work Schedule: Full time
 
Station: Nairobi

Major Purpose: The main purpose of the position is to develop and implement the company’s overall sales strategy as well as advising the management on the various aspects of sales.  
 
Key Deliverables / Key roles;- 

  • Revenue Generation & Business Development
  • Budgeting and Planning
  • Build strategic relationships with relevant stakeholders
  • Sales Strategy Formulation
  • Sales Process Management
  • People Management
Detailed responsibilities:
  • Provide quality team leadership and direction in order to ensure revenue generation
  • Ensure achievement of monthly sales target
  • Plan and administer the company’s Sales operations budget
  • Prepare and submit plans, budgets, progress and annual sales reports
  • Brand management so as to continually safeguard and increase the brand equity
  • Assist with and support firm’s involvement in various networks including coordinating Business Development
  • Monitor market trends and customer needs in order to determine what and when new products or services should be introduced
  • Work with the Content Department to develop any educational content for customers on a need-to-basis.
  • Ensuring that the company’s products and services meet and exceed customer needs
  • Implement agreed business strategies
  • Assist the Customer Service Department in daily tracking of sales.
  • Develop the understanding of client needs and tailor-make solutions.
  • Development of Sales plans to accelerate revenue growth
  • Assist in staff management, motivation, training, recruitment and selection
  • Collaborate with the customer service team to increase; reach and encourage effectiveness of social media marketing, customer satisfaction rates and sales conversions
  • Oversee recruitment training for the ground staff and marketing people
  • Managed service levels to fulfill corporate and enterprise clients’ requirements
  • Analyse sales statistics to determine business growth potential
  • Research competitors' offerings and mitigate their impact on the company
  • Provide feedback to management regarding customer needs and competitive assessments
  • Any other duties that may be assigned by management.
Qualification and Experience
  • Degree in Sales & Marketing, Communications or IT
  • 6 years working experience in Sales.
  • Minimum 2 years of managerial experience
Skills and Attributes
  • Excellent verbal and written communication skills
  • Relationship building and influencing skills.
  • Team leader attributes
  • Strong attention to detail
  • Previous internet work experience
  • Social media affinity, good understanding
  • Experience with social media tools
  • Smart, creative and innovative
  • Honest, strong work ethics and integrity
  • Self-disciplined, able to work within deadlines
  • Well-organized; can multi-task
  • Excellent time-management skills
  • Enthusiastic
Application Procedure:
 
Applicants should email their cover letter and CV with names of three referees who can provide confidential assessment of their capabilities to a Search Committee.

All communication relating to applications for this positions should be addressed to: therecexpert@gmail.com .

Applications should be received by 25th October 2013. 

Only shortlisted candidates will be contacted. 

On the subject matter of the email please indicate the position you are applying for.

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