CIC Insurance Assistant Claims Analyst Job in Kenya

CIC Insurance Group is the leading Co-operative insurer in Africa and one of the top three insurance companies in the country. 

CIC Insurance Group consists of three subsidiaries; CIC General Ltd, CIC Life Assurance Ltd and CIC Asset Management Ltd. 

Currently CIC has businesses operating all over Kenya with 19 branches.

In order to execute its ambitious growth and expansion strategy, CIC wishes to recruit high caliber individuals to fill the following position:

Assistant Claims Analyst

Role Purpose

To efficiently handle all claims and settle within stipulated timelines

Role/Job Description

• To register and process all reported claims and appoint relevant service providers where applicable and advice the clients on the required claims supporting documents.
• To receive and acknowledge all customer correspondences.
• To initiate claim recoveries.
• To accurately post, maintain and review claims reserves on a continuous basis
• To raise payment requisitions within the set standards.
• To promptly and efficiently attend to customer queries, and complaints
• Ensure all claims documents are archived in the relevant systems.
• To continuously recommend system enhancements for improved services.
• To communicate risk improvement measures for implementation in the underwriting. department by monitoring claims experience trends.
• To distribute the incoming correspondences and dispatch outgoing correspondences
• To resolve customer complaints and disputes swiftly, fairly and diplomatically.
• Prepare various claims analysis reports for clients and management consumption.
• Any other duties as may be allocated by the management from time to time

Academic Qualifications

• Bachelor’s Degree in a relevant field

Professional Qualifications

• Certificate of proficiency in Insurance

Relevant Work Experience

At least two Years in underwriting/claims department preferably in a busy environment.

If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref No.

 For example: Ref : Application for Assistant Claims Analyst Position to:

The Group Human Resources Manager
CIC Insurance Group Ltd
Strictly through Email to: recruitment@cic.co.ke

The application should reach us by close of business on 31st October 2013. 

Please note only shortlisted candidate will be contacted. 

If you do not hear from us by 30th November 2013 consider your application unsuccessful.