Customer Care and Brand Activators Jobs in Kenya

An international company is looking for Customer Care Representative to work in a busy call centre environment and Brand Activators who can create awareness for a certain product

Customer Care

Qualifications / Experience

• Diploma in Customer Service / Communications or any related field
• Basic computer knowledge skills in MS office suites
• Minimum 1 year experience in call centre
• Outstanding phone etiquette
• Flexible to work on shift basis
• Excellent Verbal and written communication skills
• Able to manage difficult caller situations to respond to the needs of the customer promptly
• Multi channel experience is preferred ie email/chat/phone
• Preferably experience in Customer Service in a contact centre

Brand Activators
Qualifications / Experience

• Ladies Age 18 - 26 years of age
• Should have C and above
• Should be presentable
• Excellent communication skills and confident
• Must have ability to hold a conversation with a client
• Product interest i.e should have interest in football
• Should be very flexible in working during day and night in Sports Bars
• Experience working as a brand activator will be an added advantage

Interested candidates who are qualified for the above positions should send their CV and passport photo to office@solutionafrica.com. 

Closing date 15/11/2013