General Manager - Medical Division

CIC Insurance Group is the leading Co-operative Insurer in Africa and one of the top three insurance companies in the country. 


Currently, the Group has three subsidiaries; CIC Life Assurance Company Ltd, CIC General Insurance Ltd and CIC Asset Management. 

Recently the Group was listed on the Nairobi Securities exchange.  CIC has businesses operating all over Kenya with 18 branches. 

In order to execute its’ ambitious growth and expansion strategy, CIC Group wishes to recruit a high caliber individual in the position of General Manager-Medical Division.  

They will be part of the leadership team and will play an integral role in influencing and executing overall company strategy and plans.

Key roles & responsibilities
  • Responsible for the overall leadership and management of the medical business to ensure that the revenue growth and targets are achieved, that the products offered are competitive and that service delivery and customer service are delivered with utmost highest standards for profitability and business sustainability.
  • Prepare the five year strategic and the annual operating plans for the division and cascade the same to the team.
  • Develop, implement and continuously review technical,
  • operational and administrative guidelines in Medical Underwriting, Claims and Business Development/Marketing.
  • Collect and analyse market information on medical insurance and make appropriate changes to plans and strategies. Develop new products and new benefit structures in keeping with customer requirements and market trends
  • Oversee and give technical input in Medical Underwriting to ensure effective medical risk assessment and rating for all new cases and renewals.
  • Ensure that benefit utilization management and claims processing is done effectively and efficiently to meet customer expectations and loss ratio targets.
  • Meet service level agreements with business partners, particularly medical service providers, Brokers and Agents and efficiently meet customer expectations .
Academic and professional Experience
  • Graduate of Health Sciences ( MBChB, BScN)  with additional training in health insurance and health management. Postgraduate training in management (MBA/MPH/MHSM) is an added advantage.
  • ACII or equivalent qualification is an added advantage.
  • At least 10 years’ experience with at least 5 in health Insurance, health systems or business management.
Leadership and other Competencies required
  • A strategic thinker with ability to create and conceptualize the business needs in a fast changing environment
  • A clear entrepreneurial spirit
  • Result oriented with ability to influence and mentor others
  • Excellent people and organizational management skills
  • Well-developed public relations and interpersonal relationship skills.
  • Ability to apply medical knowledge (and clinical experience where appropriate) in product and service design, risk acceptance and the management of benefit utilization and claims.
  • Knowledge of the current trends in healthcare and medical insurance.
  • Extensive networks with Service Providers and other medical insurers.
If you meet the above requirements and consider yourself up to the challenge, please email your application and a copy of your CV clearly indicating on the subject of your email the job Ref Number HRD-GMM-3/4/2013 to;

The Group Human Resources Manager
CIC Insurance Group Ltd
P O Box 59485-00200
Nairobi

Email to: gmrecruitment@cic.co.ke

The application should reach us by close of business on 17th April, 2013. Please note only shortlisted candidates will be contacted.

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