We are an Insurance Broker who wishes to recruit for the following position in our General Business Department.

Manager - General Business Department

Ref: M/GB/2014
 
Key Performance Areas
  • Formulate, implement and review and monitor the departmental strategies aimed at ensuring the business objectives are realized.
  • Ensure customer satisfaction and retention by meeting customer expectations through review of the service benchmarks and initiating adequate customer service.
  • Ensuring appropriate/optimal staffing levels in the department.
  • Ability to lead a team.
  • Knowledge and experience in underwriting and claims in General business including medical and re-insurance
  • Knowledge and experience in other business areas (e.g. Life) will be added advantage.
  • Knowledge and experience tender processes.
  • Knowledge and experience in sales and marketing
  • Ensure set departmental targets in terms of retention and new business are achieved.
  • Handle / schedule performance review and renewal meetings with clients
  • Management & market research through monitoring and analyzing market trends.
  • Identify new leads and make contact with potential clients
  • Schedule presentations to prospective clients
  • Analyze client’s risk profile, determine insurability & advise client accordingly….
  • Customize insurance programs to suit individual customers covering a variety of risks.
Education and Experience: Bachelors degree. Diploma in insurance- AIIK/ACII, 5 year’s relevant experience, 3 of which must have been in a management position.

Competencies: Excellent verbal and written communication skills ,Excellent negotiation skills ,Good Team player/leader, Ability, Computer Literacy, Able to work under pressure with minimal supervision, good conduct and professional demeanor, high integrity.

For consideration, please email your resume to hr@clarkson.co.ke to be received no later than 24th October 2014.

Only shortlisted candidates will be contacted. 

Quote the reference number on the subject part of the email.

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