Key Accounts Manager Job Vacancy in Kenya

Job Title: Key Accounts Manager

Job Code: KAM/ET/141210
 

Number of Positions Open: 1

Reports To: Managing Director
 

Location: Kenya 

Closing Date: Open Until Filled

Summary: Our client deals with telecom infrastructure.

Job Objectives:

• Managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them.
• Play an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
• Responsible for the development and achievement of sales through the direct sales channel.
• Focusing on growing and developing existing clients, together with generating new business.
• Write business plans for all current and opportunity tender business.
• Act as the key interface between the customer and all relevant divisions.

Primary Responsibilities:

• Relationship Management by always keeping in touch with customers, the Operations Team, Projects Team to ensure that SLAs are met at all times and customers’ issues are addressed promptly.
• Working hand in hand with Finance to ensure receivables are realized on time and no income leakages.
• Ensuring that customers keep to their contractual obligations such as bringing up committed sites, payments, keeping to procedures, etc.
• Working closely with Sales Manager and Technical Sales Manager on all sales issues, updates, follow ups, etc.
• Work with the Technical Sales Manager in processing of co-location requests from Non GSM operators (Radio, TV, ISPs and other corporates).
• Assisting Sales Manager on Key GSM Accounts i.e. Safaricom, Airtel, Orange as and when necessary

Requirements:
 

Education

• Bachelor’s degree

Knowledge

• Sales Processes, Relevant Telco / GSM / ICT product knowledge       

Work Experience

• Three or more years of related experience in related Sales Management
• Telco / GSM / ICT experience (preferred but not pre-requisite)

Skills and Abilities:

• Previous experience in Account Management or Territory Sales and display an attitude that is key to success
• Strong account management and relationship building skills
• Experience of managing major national accounts at head office level
• Computer literate with strong excel and word skills
• Good communication skills
• Able to handle conflict situations
• Performance / target driven individual possessing a positive mind set
• Able to work under pressure
• Highly self-motivated
• Kenyan citizen

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on:  Key Accounts Manager

Kindly include your current and expected remuneration in your resume.