Underwriting Assistant

The position reports to the Branch Manager. 

Key Responsibilities
  • Assess risks and make acceptable decisions after proper analysis of clients data
  • Assist in ensuring that systems and procedures covering underwriting operations are adhered to.
  • Ensure high standard of customer service
  • Ensure timely and accurate processing of underwriting documents
  • Ensure that files are well documented and all communications and transactions recorded.
  • Ensure proper declarations of motor certificates and required stationeries to ensure proper re-order levels.
  • Ensure safe keeping and proper accounting of Motor certificates, cover notes, yellow cards and any other underwriting documents.
  • Process all claims arising out of the branch
  • Maintaining accurate and proper records in the branch
  • Ensure proper and accurate premium processing
  • Ensure compliance with company procedures on receipting, banking and premium processing
  • Ensure dispatch of customer cheques at the branch are done within set timelines
  • Verifies  customers’ claims
  • Approval of petty cash in the absence of the Branch Manager
  • Ensure dispatch of policy documents, endorsements, receipts and certificates
  • Maintenance of a record of all business forwarded and policy documents/certificates received.
  • Offer administrative support to branch manager, agents and supervision of office staff.
  • Any other duties that may be assigned by the agency manager from time to time.
Qualifications, Knowledge, Experience
  • Undergraduate degree
  • Professional course eg. ACII, AIIK
  • 2 years working experience
  • Proficiency in MS Office
  • Capable of working under pressure with little or no supervision.
Key Skills/Specialization: Undergraduate Degree, ACII and AIIK


Closing Date: Friday, January 24, 2014

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