a consumer collaboration agency dealing in consumer insights and advocate marketing, is looking to hire an Account Manager in Nairobi.

This role entails:
  • Proficient in knowledge and articulation of the TGC concept, process and capabilities.
  • Alongside the Client Service Account Director, co-ordinate and manage resources assigned to yourself and/or on a project to achieve desired objectives. We encourage efficiency in use of these resources.
  • We desire a proactive and inquisitive mind, speed and creativity is solution provision. In exploring opportunities or articulation of project work, we endeavor to push the lever that would undoubtedly only be TGC that can deliver that type of work.
  • Project management and delivery of project work: That you endeavor to ensure timely and efficient management of project work to meet and/or supersede expectations.
  • Maintain regular status updates with your assigned Account Director on ongoing project work, new business and other opportunities. To this end we will have Quarterly evaluation of performance as relates project management and new business development for the purposes of improvement and better planning.
  • Adequately understand your clients’ short-term and long-term need to allow TGC position itself by way of proposals, ideation et al to meet these needs.
  • Endeavour to meet client expectations in a manner that leaves them satisfied and inspires generation of new business.
  • Explore new business from current/ongoing client(s) and project work
  • Explore different ways to motivate for new business that would stimulate client to generate a brief to TGC.
The execution of the above responsibilities includes: 
 
1. Project Management (55 % of your time) 

This includes liaising and providing support to the Client Service Account Director in the following manner;
  • Project management; working with support teams on what is required to ensure efficient and effective execution of project work from end to end.
  • Work plans; creating work plans on a Quarterly, Monthly and weekly with clear objectives and expected result to achieve business objectives and business targets.
  • Align to accountability structures provided.
  • Prepare and submit financial expenditure plans on weekly and/or monthly basis. 
  • Work with  administrative team to ensure financial considerations are provided for in good time.
  • Compiling budget for ongoing projects and ensuring resources are utilized well. Once projects are completed, working with administration team to review learnings
  • Provide project leadership for assigned Business Unit. Including but not limited to Strategic input against project objectives.
  • Working with other team members, oversee the project process from commencement to completion.
  • Ensure efficient use of resources.
  • Quality control - Reviewing final presentations for purposes of setting strategic direction, roof reading, ensure authenticity of information gathered and ensure client brief has been met.
  • Attending client meetings to review and present project findings.
  • Ensure proper Client management to meet business objectives – Triple bottom line.
  • Updating client on a weekly / daily basis on project progress (depending on duration of project) through detailed status reports.
  • Periodically cooling project work as required.
2. Business development (45% of your time)
  • This will be around TGC products, within current client projects and individual passion areas.
  • Profile, research, prepare and pitch proposals to your client on areas of potential engagement.
  • Pursue a monthly financial target of Kes 6M in first 6 months.

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