Our client in tracking business is urgently seeking to recruit anOperations Manager to join their dedicated team. 

This position reports directly to the Managing director.

Responsibilities:
  • To supervise the execution of logistics work for a specific client portfolio as well as take charge of the related communication to the client
  • Supervise the team, set goals and monitor the performance of the direct reports.
  • Manage the operational relationship with the client and alert them in case of any operational issues.
  • Monitor file processing and ensure SOP’s are adhered to at every step of the business process.
  • Ensure that operations are performed in respect to the gross margin & disbursements anticipated when quotations have been issued
  • Control the costs within the COM unit.
  • Alert Management in case of significant issues impacting the operations
  • Prepare monthly KPI reports
  • Coordinate activities in Mombasa, Busia, Malaba
Role Profile:
  • Higher Diploma in Social Sciences
  • Diploma in Clearing and Forwarding
  • Minimum of five years’ experience in a similar role in a logistics company.
If qualified kindly send your application letter and CV to jobs@jantakenya.com clearly indicating ‘OPERATIONS MANAGER’ on the subject line by 28th November 2014.

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