Our client in tracking business is seeking to recruit a Technical Support Engineer to join their dedicated team.

Main \ Responsibilities includes:
  • Repair and maintenance of all hardware supplied by the company
  • Maintenance of records of all devices repaired / serviced
  • Testing of all hardware before being delivered to the customer to ensure they are in their optimal working condition
  • Responsible for taking care of the tools supplied in the department and making sure they are in proper working condition at all times.
  • Keeping records of all the hardware repaired including details such as serial numbers, problem reported / solved, spare parts used, tests carried etc.
  • Repair and maintenance of all fiscal devices while observing adherence to Revenue Authorities laws
  • Customer support regarding hardware issue on phone, social media etc
  • Carrying out research for the purposes of product development and ensuring that the products supplied by the company remain competitive
  • Training users on the operations of the hardware devices supplied by the company
  • Handling complains from clients and advising management on the same to ensure proper measures are taken
  • Adhering to the stipulated code of conduct when dealing with clients at all times
Requirements
  • Higher diploma in Computer Engineering/Computer Science or its equivalent
  • At least two (2) years experience in telecommunication industry
  • Passion for troubleshooting and resolving electronic faults
  • Good interpersonal skill
  • Customer service skills
  • Fast learner
If qualified kindly send your application letter and CV to jobs@jantakenya.com clearly indicating ‘Technical Support engineer’ on the subject line by 28th November 2014.

Do not attach any certificates.

Only shortlisted candidates shall be contacted

Kenyan Jobs Categories

NGO Funds and Jobs, Jobs in Kenya, funds for NGOs, Jobs, Job, Kenyan Vacancies, Kenyan Jobs
Kenyajobtube. Powered by Blogger.

Music Recording Studio

Get Kenyan Jobs Alerts Via Email

Enter your email address:

Popular Jobs in Kenya

Blog Archive

Join Kenyan Jobs today!