We are currently the fastest growing Non Deposit taking MFI in Kenya! 

We are looking for individuals who are hard working, energetic and self motivated. 

We hereby invite applications for Direct Sales Representativesfor Nairobi.

Reporting To: Operations Manager
 
Key Responsibilities
  • Deliver set Sales targets for; Micro Finance products.
  • Provide excellent customer service.
  • Participate in product campaigns to ensure product information is readily available to customers.
  • Conduct door-to-door Direct selling
  • Seek and communicate customer feedback on products.
  • Provide regular Sales reports
  • Increase Shield visibility in all sectors through aggressive and active participation in sector forums and activities
  • Grow quality loan accounts
  • Cross-sell other products to the managed relationships so as to gain full control of clients’ business wallet for maximized return to Shield and value-adding solutions to the customer
  • Employ proactive and effective customer service for full retention of existing client business
  • Keep constant close touch with key business influencers in the market and relevant to keep abreast of developments in the market
Competences, Skills and Academic Requirements
  • KCSE B plain and above, certificate/Diploma.
  • Degree on Business Related Courses will be an added advantage.
  • At least 1-2 years successful sales experience
  • Practical experience in use of Microsoft Office Packages.
  • Interpersonal skills to create and maintain relevant business networks; and to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
  • Technical skills to effectively perform Account Relationship Management.
  • Sales skills to prospect and close business.
  • Knowledge of individual/corporate/Institutional Banking products.
  • Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
Interested persons may post or email their CVs including current and expected remuneration, day contacts and referees to work@shield.co.ke quoting the position on the subject line. 

Applications without current and expected remunerations will not be considered. 

Closing Date: 20th Dec 2014

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