Terms of Reference

Turkana Health and Nutrition Project Evaluation and Impact analysis


1. Context

The greater Turkana district composed of 6 districts has a total of 17 divisions with an estimated population of about 850,000 people. The local community is primarily nomadic pastoralists who mainly rely on livestock as a source of livelihood.

Turkana is one of the arid and semi arid lands of Kenya that is seriously affected by severe drought and associated food insecurity and ill health. Resource related conflicts and insecurity are very common especially along the international borders with Uganda, Sudan and Ethiopia.

Depressed and poorly distributed rains in 2010, as a result of La-Nina has led to prolonged dry spells across arid Turkana. This has resulted to increased migration distance in search of water and diminishing pasture is impacting on animal body conditions –which is reduce the market value for animals and the income the pastoralist earn to purchase basic food. The dry spell is leading to increase in food prices which are further compromising the food security for vulnerable Turkana populations.

A nutrition survey conducted in Turkana districts in May 2010 put the Global Acute Malnutrition (GAM) at 16%, severe acute malnutrition (SAM) at 2% and moderately severe malnutrition at 16%. Nutrition surveys conducted in May 2009 indicated rates ranging from 20.2% to 28% for GAM and 2.5% to 3.4% for SAM respectively Recently there has been policy shift in that families with children in supplementary and therapeutic feeding programmes are being included in general food distribution. Currently over 300,000 people are dependent on food aid in Turkana districts.

2. Merlin

Merlin is a UK humanitarian agency which responds worldwide with vital healthcare and medical relief for vulnerable people caught up in up in natural disasters, conflict, and health systems collapse. Merlin has been working in Kenya since 1998 and is currently operational in two regions of the country - the Western Highlands and Northern Kenya.

After responding to a malaria outbreak in Wajir districts in 1998, Merlin has been working Northern Kenya since 2002 initially implementing community water, sanitation, and hygiene promotion programmes and since 2005/2006 has been implementing DFID and ECHO supported emergency health and nutrition interventions in addition to HIV/AIDS prevention and TB prevention and treatment projects. Merlin has also been implementing Global Fund, USAID and AED supported malaria and PEPFAR/CDC funded HIV/AIDS and TB prevention, care, and treatment programs in Nyanza province

3.0. The project

The project “Primary Health Care and Nutrition Support for Drought Affected Pastoral Communities” was a continuation of implementation of an emergency health and nutrition programme funded by DFID targeting under five children, pregnant and lactating women who are malnourished or at risk of malnutrition and ill health that ended on the 31st March 2011.

The project also incorporated water, sanitation and emergency preparedness and response components. The planned evaluation will asses the coverage and reach of project activities as well as the impact of the interventions.

3.1 Project Details

Goal: To improve the health status of vulnerable drought affected pastoralist populations of Turkana districts of Northern Kenya

Purpose: To improve access to integrated primary health, nutrition, hygiene promotion and sanitation services and to enhance local emergency preparedness and response capacity for the vulnerable drought affected pastoralist populations of Turkana districts of northern Kenya

Expected Results
  • Improved access to integrated facility and community based primary health and nutrition care to vulnerable drought affected populations, particularly children and women.
  • Improved access to sanitation, and hygiene promotion services.
  • Enhanced local emergency preparedness and response capacity.
Main Activities

1.1 Effectively screen under-five children and pregnant and lactating women for moderate and severe malnutrition.

1.2. Referral and admission of identified malnourished under-five children and pregnant and lactating women into SFP, OTP and inpatient care

1.3. Vaccination of all under one year children and all women of child bearing age at health facilities and their outreach points

1.4 Conduct training of MOH health workers and other community based workers in the management of malnutrition in collaboration with district health authorities and UNICEF

1.5. Conduct training of MOH health workers in the management of common illnesses

1.6 Distribute Vitamin A, iron and folic acid and conduct de-worming of children and pregnant women.

1.7 Conduct nutrition and hygiene education at facility and outreach points

1.8 Conduct joint monitoring and supervision of project activities with MOH.

1.9. Conduct training of community volunteers on basic primary health care principles including
community sensitization, nutrition screening, defaulter tracing and referral

1.10 Conduct nutrition survey at end of project period

1.11 Conduct an external end of programme evaluation.

1.12. Provide Water systems (Tanks) to 10 health facilities

1.13. Construction of latrines in 10 health facilities

1.14. Identify key hygiene promotion messages in collaboration with district health authorities and other partners and design tools.

1.15. Conduct hygiene promotion activities in schools, water points, and communities in coordination with the MOH and other actors on the basis of the key identified

Undertake EP&R knowledge, skills and capacity gap analysis of district MOH and District Steering Committees.

1.16. Design and provide EP&R training to district MOH

1.17. Provision of technical support to District Steering Committees to develop district EP&R.

1.18. Provide support to facilitate monthly district EP&R planning and coordination meetings.

1.19 Facilitate quarterly consultation meetings between Health Committees and local MOH health facilities

2.0. Support the MOH and communities for early detection, reporting, investigation and response to disease outbreaks.

2.1 Conduct hygiene Knowledge, Attitudes and Practice (KAP) survey at beginning and end of project period

4. Purpose of the evaluation under this consultancy

The primary purpose of this evaluation and is to analyse the results obtained by the project compared to the goal (the overall impact to the people of Turkana) and objectives of the project and draw the key lessons in order to help improve relevance, impact, sustainability, effectiveness and efficiency of the intervention in Turkana.

The results of the study will facilitate decision making regarding improvements made in current action and to establish lessons learnt to be shared with partners and health authorities

The main components of the programme that is to be evaluated include:
  • Nutrition
  • Health
  • Capacity Building and Mentoring of DHMT, health workers and community structures
  • Supervision and Coordination Activities
  • Hygiene Promotion and Sanitation
  • Water Supply to health facilities
  • Emergency preparedness and outbreak investigation and response
5. Scope of the evaluation

The evaluation will cover Merlin’s interventions in Health, Nutrition, Water and Sanitation interventions in addition to emergency preparedness and response interventions in Turkana districts.

This study will be based upon Merlin Kenya Country Strategy, MOH guidelines for health and nutrition, Merlin guidelines on the design of programme interventions, the results of previous assessments, reviews and evaluations including comparison with other relevant themes or sectors.

The specific project sites within Turkana to be covered during the field phase of this evaluation will be proposed and selected during the planning meetings with the Consultant but a sample of key sites from our current 9 divisions will be selected. The selection criteria will be agreed with the field team.

Among other aspects, the evaluation and impact study will focus on the following specific areas:
  • Assess the extent to which the project has contributed to overall improvement of health indicators in Turkana district
  • Assess the extent to which the project interventions have contributed to achievement of objectives and expected outcomes.
  • Determine the extent to which the project conforms to national and district guidelines on health and nutrition and how it relates to the MOH strategies as well as its links with local health and livelihood interventions by other actors.
  • Assess effectiveness of Merlin’s support to outbreak investigations and response in the project area.
  • Evaluate the effectiveness of Merlin’s support to raising the capacity of district health authorities and communities to implement the nutrition programme when trying to reach pastoralist groups and to enhance their ability to respond to humanitarian disaster through the strengthening of epidemic preparedness and surveillance systems.
  • Review the extent to which the project results and approaches are sustainable beyond the project period.
  • Assess effectiveness of approaches adopted by Merlin for implementing the project including integration of the project activities within the existing MOH health system.
  • Assess the impact on communities of Merlin hygiene promotion and sanitation interventions especially in regards to improvement in sanitation practices
6. Responsibilities and lines of communication

Merlin’s Programme Cycle Management defines the members of the organisation and external stakeholders that are Accountable, Responsible, Consulted and Informed at each stage of an evaluation. The persons named below will ensure that a suitable and quality evaluation is conducted within the parameters of Merlin’s Evaluation Policy

Evaluation Design

Accountable: CD
Responsible: CHD
Consulted:
  • PC Turkana
  • Beneficiaries
  • MOH
  • PHC
Informed:
  • Other partners
  • Community
  • Other staff
Evaluation Management (Implementation)

Accountable: CD
Responsible:
  • CHD
  • PC
Consulted:
  • PC Turkana
  • PHC
  • MOH
  • Community
Informed:
  • Staff
  • other Partners
  • Beneficiaries
  • Community
Reporting / Dissemination

Accountable: CD
Responsible: CHD
Consulted:
  • PC Turkana,
  • Donor
  • Beneficiaries
  • MOH
Informed:
  • Staff,
  • other partners
Evaluation Learning

Accountable: CD
Responsible: CHD
Consulted:
  • PC,
  • PHC,
  • MOH
  • Beneficiaries
  • Other Staff
Informed:
  • Beneficiaries
  • Community
7. Outcomes
  • Evaluation report with action recommendations completed on Merlin’s Evaluation Report template: 2 hard bound copies and 2 soft copies on CDs.
  • Presentation on findings of the evaluation and recommendations to Merlin Senior Management Team (SMT) in Nairobi and to stakeholders in Lodwar, Turkana.
  • An Action Plan that details activities and timelines to meet evaluation recommendations.
8. Key evaluation questions

a. How far has the implementation and delivery of the project activities, especially the choice of beneficiaries and organisational modalities, facilitated the achievement of specific objectives?

b. To what extent has the project addressed the health and nutrition needs identified in the target communities as reflected in the May 2010 nutrition Survey?

c. What is the level of integration of health and nutrition activities in the MOH facilities in areas of Merlin operation and what lessons can be derived from current implementation approach?

d. What is the level of sustainability for the project results? What linkages have been created and or exploited by the project to sustainably address malnutrition and ill health among the target communities?

e. What are the costs and effectiveness of implementing the health and nutrition activities in Turkana? Are the project implementation approaches cost effective in relation to practical realities on the ground?

f. What lessons have been learnt through the implementation of the project?

g. In addition to the evaluation questions above, the following aspects will also be assessed:

9. Output to Purpose review (OPR)

A review of the reported and observed outputs of the project against the planned and stated purpose to assess the efficiency and effectiveness with which Merlin has implemented project activities

10. Assessment against OECD-DAC criteria

An analysis of the project against the following OECD-DAC evaluation criteria will be necessary:
  • Relevance / Appropriateness
  • Connectedness of interventions
  • Coherence of the project and its components
  • Coverage both in beneficiary numbers, technical aspects and geographically
  • Efficiency of programme operations
  • Effectiveness of our interventions
  • Impact (intended and unintended)
Refer to the ALNAP’s guide for humanitarian agencies ‘Evaluating humanitarian action using the OECD-DAC criteria’

11. Assessment against agreed standards and policies (internal and external)
  • SPHERE guidelines on health and nutrition
  • MOH Nutrition protocols/guidelines
  • Merlin Kenya Country Strategic framework
12. Assessment of cross-cutting themes
  • Participation of primary stakeholders/beneficiaries
  • Beneficiary accountability and feedback
  • Gender equality
  • Protection and child rights
  • People in Aid standards
13. Methodology

Merlin and the selected Evaluator shall refine and agree on the tools, techniques and approaches that this evaluation will use but primarily they include the following:
  • Consultative meetings with staff, management and key stakeholders
  • key informant Interviews
  • Focus group Discussions especially with beneficiaries and community stakeholders
  • Documents/literature review
  • Data/Records review and analysis
Unless otherwise stated or because of mitigating circumstances (security), the evaluation will be conducted with participation of all relevant stakeholders enabling the evaluation purpose to be communicated in an accessible way assuring the communication of the reporting and follow-up protocol.

14. Report

The consultant will report to Merlin Country Director but will work closely with Merlin Country Health Director based in Nairobi as well as the Programme Coordinator and Project Health Coordinator based in Lodwar.

The Evaluation will be reported using Merlin’s Evaluation Report format but at the minimum it should include the following sections:
  • Cover page
  • Table of contents
  • List of key terms and acronyms
  • Executive Summary
  • Context
  • Findings
  • Conclusions and Recommendations
  • Annexed ToR
  • Annexed Costs and Effectiveness Analysis data
  • Annexed Recommendation Action Plan
  • Annexed List of People Consulted
15. Follow-up of the evaluation

An evaluation results feedback workshop shall be held in Lodwar following submission of the Final Report by the consultant.

This feedback will involve district level partners, stakeholders and representatives of target communities. An action plan for implementation of the recommendations shall be agreed and Merlin together with MOH will lead the process for action plan implementation. Lessons learnt shall be integrated in continuation phases of the current programme.[1]

[1] - Key learning document and recommendation action plan templates will be provided to the consultant

16. Profile of the consultant
  • Advanced university degree in public health, nutrition, humanitarian assistance or related field
  • Strong experience in evaluation of nutrition programmes preferably in emergencies.
  • Strong analytical and report writing skills
  • Strong interpersonal and communication skills
  • Knowledge/understanding of the national (Kenya) and local (Turkana) context
  • Knowledge of DFID regulations/policies (preferable)
  • Ability to undertake extensive travelling and work with minimum supervision
  • Ability to withstand harsh climatic conditions and work in areas of varying security levels
17. Time Frame

The evaluation exercise will take a maximum total of 20 working days to complete as detailed below:
  • Start date:- 15th June 2011
  • Initial Planning and Literature/document review:- 15th – 16th June 2011
  • Meetings with relevant stakeholders in Nairobi:- 17th June 2011
  • Travel to Lodwar, Turkana:- 18th June 2011
  • Field Planning meeting with Turkana team and MOH:- 18th - 21st June 2011
  • Field evaluation activities:- 22rd – 28th June 2011
  • Debriefing to field teams:- 28th June
  • Return to Nairobi:- 29th June 2011
  • Report writing:- 29th June – 1st July 2011
  • Submission of draft evaluation report:- 4th July 2011
  • Feedback from Merlin on the report by:- 11th July 2011
  • Prepare final evaluation report:- 11th and 12th July 2011
  • Submission of final evaluation report to Merlin :- 13th July 2011
  • Presentation of findings of the evaluation:- 15th July 2011
The timeframe for travel arrangements are tentative and is subject to revision and change based on mutual agreement following discussions and negotiations between Merlin and the consultant.

Key Reference Documents
  1. Merlin evaluation Policy
  2. ALNAP Guide for evaluation
  3. Project Documents (Proposal; Budget; etc)
  4. Project Reports (Interim reports; Monthly Statistical reports; Financial Reports)
  5. People in Aid standards
  6. Humanitarian Accountability Partnership benchmarks
  7. Merlin Kenya Country Strategy
  8. MOH Nutrition protocols/standards
  9. National Health Strategy (MPHS)
  10. ALRMP Monthly Bulletins (July08-June2011), Turkana
  11. Nutrition Survey 2011 Final report
  12. KFSSG Short Rains and Long Rains Assessment Reports (2008, 2009,2010)
To apply for this consultancy

Applications should be sent to the address below on or before 08/06/2011

Merlin Kenya / Somalia Programme.
P.O. Box 3350 – 00200,
Nairobi

Or via e- mail to: recruitment@merlin-eastafrica.org

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The African Media Initiative (AMI) seeks to strengthen the media sector, from an owner and operator perspective, so that it can play its full role in promoting social development, economic growth and in empowering citizens to hold governments and other institutions to account.

AMI is incorporated in the Republic of Kenya as a non-profit, nongovernmental organization and enjoys the benefits of a Host Country Agreement with the Government.

To strengthen its institutional building, AMI is looking to employ a Director of Communication & Knowledge management. The incumbent will report to the CEO.

Duties and Responsibilities:

This position is responsible for the overall coordination of AMI’s content production destined to improve the knowledge and capacity of its members; organize and implement AMI’s corporate communication towards its members, supporters, stakeholders and other civil society and government entities.

Specific duties and responsibilities include:
  • Identify and provide relevant content to help improve media owners’ knowledge
  • Conduct AMI and AMLF press relations
  • Lead AMI, AMLF and associated project websites content management and act as liaison with websites contractor
  • Prepare AMI materials and publications and ensure efficient distribution
  • Coordinate AMLF and other events planning including C level seminars and media owners’ voice leverage
  • Participate actively in coordinating the process of defining the Leadership & Guiding Principles Code
Qualifications:

The ideal candidate should possess a minimum of 10 years experience in a similar position in Africa working with media owners and operators from around the continent.

The incumbent must have a strong Knowledge and experience in media development on the continent and a clear understanding of the challenges facing the industry.

He/she must demonstrate a solid track record in delivering pilot projects in view to scale them. French language is a requirement.

Application Process:

Interested candidates should submit electronic applications, consisting of a letter of interest (two pages or fewer) and complete curriculum vitae, in either Microsoft Word or Adobe PDF Format, to the following AMI email address by close of business on 15th June 2011: jobs@africanmediainitiative.org

Please include “AMI Director of Communications & Knowledge Management Search” in the subject line.

The successful candidate is expected to take up the position as soon as possible. She/he will be based in Kenya where AMI is headquartered.

The salary package will be negotiated based on experience and current salary level.

www.africanmediainitiative.org

For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
The African Media Initiative (AMI) seeks to strengthen the media sector, from an owner and operator perspective, so that it can play its full role in promoting social development, economic growth and in empowering citizens to hold governments and other institutions to account.

AMI is incorporated in the Republic of Kenya as a non-profit, nongovernmental organization and enjoys the benefits of a Host Country Agreement with the Government.

To implement its ambitious programme of activities, AMI is looking to employ a Director of Strategy & Programmes. The incumbent will report to the CEO.

Duties and Responsibilities:

This position is responsible for the overall coordination of the implementation of AMI’s programmes.

The incumbent will work closely with the CEO and consultants to make sure that programme activities are deployed on time and on budget making sure that the core strategy of improving the media landscape to empower people remains at the center of AMI.

Specific duties and responsibilities include:
  • Maintain the Overall Strategic Focus and Performance of AMI
  • Programme development, management and delivery including strategy and establishing advisory panels and experts
  • Define criteria for implementing partners selection
  • Lead preparatory work on Improving Finance priority area
  • Deputise for the CEO
  • Select Resource and Partnership Mobilisation
  • Oversight of program fellows and consultants
Qualifications: The ideal candidate should possess a minimum of 10 years experience in programme management in Africa, preferably in the media development sector.

The incumbent must have strong analytical abilities, excellent knowledge and experience of the African media industry as well as a good understanding of private sector development. He/she must demonstrate an ability to achieve under challenging circumstances including but not limited to hostile audiences.

Application Process: Interested candidates should submit electronic applications, consisting of a letter of interest (two pages or fewer) and complete curriculum vitae, in either Microsoft Word or Adobe PDF Format, to the following AMI email address by close of business on 15th June 2011: jobs@africanmediainitiative.org

Please include “AMI Director of Strategy & Programmes Search” in the subject line.

The successful candidate is expected to take up the position as soon as possible. She/he will be based in Kenya where AMI is headquartered.

The salary package will be negotiated based on experience and current salary level.

www.africanmediainitiative.org

For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
The African Media Initiative (AMI) seeks to strengthen the media sector, from an owner and operator perspective, so that it can play its full role in promoting social development, economic growth and in empowering citizens to hold governments and other institutions to account.

AMI is incorporated in the Republic of Kenya as a non-profit, nongovernmental organization and enjoys the benefits of a Host Country Agreement with the Government.

To strengthen its institutional building, AMI is looking to employ a Finance & Administrative Director. The incumbent will report to the CEO.

Duties and Responsibilities:

This position is responsible for management and oversight of all financial processes and procedures.

These include budgeting coordination and budget monitoring, financial procedures and internal controls, accounts payable and purchasing integration, payroll systems, cash flow management, computerized accounting systems and procedures, audits, and leadership management activities.

Specific duties and responsibilities include:
  • Act as the main point of contact to external advisors ie accountants, auditors bank, provide all required information.
  • Manage regular and rolling budget and forecasting process
  • Draft statutory accounts preparation.
  • Prompt preparation of monthly management accounts.
  • Provide financial management for all aspects of the organizations projects ensuring compliance with regulations and procedures
  • Supervise finance team to track expenditures, ensure timely, quality, and accurate financial reports and practices.
  • Provide financial control, prepare and analyze budgets, prepare financial reports, and make recommendations on budget expenditures
  • Maintain updated information regarding donor reporting requirements and financial restrictions.
  • Manage the cash flow to ensure timely transfers of funds
  • Mentor and build the capacity of local finance and administrative staff, identifie training needs and organize appropriate training
  • Set up and ensure compliance with standard operating procedures in the areas of finance, accounting, human resources and operations
  • Maintain fiduciary responsibility for all funds advanced for the purpose of the project.
  • Review all financial reports and expense documentation and upon approval state that said reports and documentation are in compliance
  • Supervise administration team to ensure efficient operations, logistics, communications and systems
  • Ensure that all HR policies are aligned to AMI policy and are adhered to
  • Responsible for setting up and maintaining the organizations IT services.
  • Undertake other duties consistent with the general scope of work as assigned by the Chief Executive Officer
Qualifications:

The ideal candidate should possess a minimum of 8 years experience in a similar position in Africa working with a diverse group of funders.

Knowledge and experience in media development as well as comfort working with individuals from different cultural backgrounds are important advantages.

Excellent Excel modelling skills will be a must.

Application Process:

Interested candidates should submit electronic applications, consisting of a letter of interest (two pages or fewer) and complete curriculum vitae, in either Microsoft Word or Adobe PDF Format, to the following AMI email address by close of business on 15 June 2011: jobs@africanmediainitiative.org

Please include “AMI Director of Finance & Administration Search” in the subject line.

The successful candidate is expected to take up the position as soon as possible. She/he will be based in Kenya where AMI is headquartered.

The salary package will be negotiated based on experience and current salary level. www.africanmediainitiative.org

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Job: To accelerate the institutionalization of fully functional and compliant operating systems for mothers2mothers Kenya.

The position is based in Nairobi, Kenya and reports to the Country Representative, working closely with the Accounts and Administration Manager, the program team, and key staff at m2m HQ. The position is fixed-term for 3 months.

Key Areas of Responsibility:

Regional offices:
  • Facilitate the start-up of m2m’s regional office in Kisumu
  • Facilitate the start-up of m2m’s regional operation in Nairobi/Central
  • Review and improve the operating systems of m2m’s regional office in Mombasa
Finance:
  • Support the finalization and implementation of m2m Kenya’s finance policies
Administration:
  • Support the administrative close-out of USG-funded project activities
  • Map organizational administrative activities and develop an operating structure for administrative support with defined roles & responsibilities
IT:
  • Follow-up with m2m head office to resolve all priority IT needs (e.g. email server, scanning functionality, etc.)
HR:
  • Review m2m Kenya’s current contract templates and HR policies in accordance with Kenya labour law
  • Draft additional contract templates and HR policies as needed
  • Review existing HR filing system and revise to ensure full legal and donor compliance
Governance:
  • Review m2m’s current governance structure in Kenya and make recommendations for improvement
  • Support the implementation of improvement measures where appropriate
Procurement/Logistics:
  • Identify preferred suppliers in all of m2m’s operating regions
Compliance:
  • Review existing branding/marking plan(s) and facilitate full compliance
  • Support other systems improvements in the above areas as needs are identified
Qualifications and Experience:
  • Bachelors degree in finance, business administration or related fields; MBA a distinct advantage
  • Significant experience in organizational systems set-up and management, including a cross-section of finance, administration, HR, legal, governance, logistics, donor compliance and/or IT
  • Experience conducting organizational assessments of operating systems, generating action plans, and managing the implementation of system improvements to completion
Competencies Required:
  • Strong assessment skills, able to gather information from diverse sources and synthesize into a consolidated format
  • Planning and problem-solving skills, able to convert assessment findings into detailed, actionable solutions
  • Project management skills, able to actively manage implementation of a detailed project plan
  • In-depth understanding of USG rules and regulations, Kenya labour and tax laws/customs, and generally accepted accounting principles
  • Ability to work independently and seek guidance and consultation at key project phases
  • Organization, research and time-management skills
  • Dynamism, creativity and flexibility
  • Fluency in English required; fluency in Swahili an advantage
  • High level of computer literacy (MS Office)
  • Enthusiasm to work on behalf of m2m’s mother and infant clients
To Apply:

Interested applicants should submit their Curriculum Vitae to the Human Resources Department, mothers2mothers via email to kmmprecruitment@m2m.org by 8 June 2011.

mothers2mothers follows a careful review process for all applications. We are unable to respond personally to each application.

Only those selected for interviews will be contacted.

Should you not receive a response to your application by 30 June 2011, please consider your application unsuccessful.

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Ref No: JRS Mental Health

Job Title: Program Coordinator Mental Health

Location: Kakuma, Kenya

Closing Date: June 10th 2011

Incorporation date: July 15th 2011

Position open to
  • Kenyan nationals
  • Candidates available for 2-year commitment
  • This is unaccompanied post with regular Rest and Recuperation leaves every 10 weeks.
Organizational Context:

Jesuit Refugee Service is an international humanitarian organization, with a mission to accompany, serve and defend the rights of refugees and forcibly displaced people.

JRS has a priority to work wherever the needs of displaced people are urgent and unattended by others, and offers a human service to refugees and the communities through a wide range of rehabilitation and relief activities most of which centre around formal and informal education needs.

Description

The mental health department’s aims at improving the psychosocial well-being of intellectually and developmentally challenged persons and their families through increasing insight, creating awareness and improving effectiveness of the care givers by providing psychosocial services, special needs education, rehabilitation and habilitation, services, trainings and outreach programs.

Key Responsibilities
  • Under the supervision of the Project Director, takes responsibility for the overall leadership, administration and management of the day-care centres.
  • Is actively involved in the planning, monitoring, implementation, evaluation, proposal and report writing for the JRS Kakuma project.
  • Is actively involved in people management of the day-care program staff and inspire and encourage them to work with and maintain the JRS mission and vision. Areas of staff involvement include; recruitment, supervision, reviewing job descriptions and contracts, prepare work plans, leave controls, discipline and performance appraisals.
  • Keeps abreast of all financial aspects of the program, ensuring accuracy, transparency and accountability.
  • Ensures adequate, ongoing support and rehabilitation of the mentally challenged in the camp through day-care and community care.
  • Carries out regular assessments of the day care clients and advises on the care needed for each client.
  • Carries out training and in-service training for the day-care support staff, parents, community leaders and client’s carers.
  • In collaboration with the other agencies, works towards the integration of clients into mainstream primary, secondary or vocational schools in the camp or into the work place.
  • Works closely with families by designing and overseeing the implementation of capacity building programs that will help them easily integrated the challenged person or child.
  • Offers support to the project in the other areas, as needed depending qualification and gifts
Qualifications:
  • Bachelors required in Special Education with a major or minor in community rehabilitation or related field
  • 2 years of professional experience in the field of special education, working with persons living with learning and developmental challenges
  • Demonstrated experience and commitment to working with marginalized communities.
  • Experience in managing people/team
  • Experience in program management
  • Ability to work sensitively with refugee population of different ethnic background
  • Excellent communication skills in English (written and oral)
  • Flexibility, resilience to stress and ability to adapt to working in remote area with adverse climatic and environmental conditions
How to apply:

Please send your Cover Letter and CV that should include contacts for three referees to kenya.applications@jrs.net

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Ref: HRD – RM/17/05/2011

HNWI* Relationship Manager

HNWI – High Net Worth Individual

The HNWI Relation Manager will report to the HNWI Banking Centre Manager and will be responsible for:-
  • Identifying eligible HNWI customers through MIS and interactions with Branch Managers and other Relationship Managers, on an ongoing basis.
  • Conducting sustained communication with all eligible HNWI customers to initiate them into using the HNWI products and services.
  • Selling the Bank’s specialized HNWI Banking products to all eligible customers with a view to deepen relationships and increase per customer revenue.
  • Increasing the number of HNWI banking customers through an acquisition strategy of new customers and upgrading existing customers who have the potential to grow .
  • Organizing recognition events, seminars etc for HNWI customers
Qualifications and Experience:

The candidate must have;
  • A degree from a recognized university
  • At least 4 years line experience in banking relationship management/customer service of high networth individuals.
  • Knowledge of private individual off-shore and investment products
  • Knowledge of banking operations
Personal skills/attributes

This opportunity requires an individual who has:-
  • Good coordination, marketing & communication skills
  • Attention to details; is good at time management, able to work under pressure, independently and with minimum supervision.
  • Worked in a HNWI Banking set-up of a Bank in Marketing or Relationship Management position and/or worked in an investment bank/advisory firm specializing in marketing off-shore products and investment products to HNWIs.
If you believe you meet the above requirements, send your application together with a comprehensive curriculum indicating your qualifications, present position, contact and names of three referees.

Your application should reach the below address on or before 10th June, 2011.

Please quote reference number followed by the position applied for in the application

The Group Manager, Human Resources
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 – 00100, Nairobi

Or email: recruit@imbank.co.ke

Only short listed candidates will be contacted.

Canvassing will lead to automatic disqualification.

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Ref: HRD – CS/17/05/2011
HNWI* Customer Services Officer

HNWI – High Net Worth Individual

The HNWI Relation Manager will report to the HNWI Banking Centre Manager and will be responsible for:-
  • Identifying eligible HNWI customers through MIS and interactions with Branch Managers and other Relationship Managers, on an ongoing basis.
  • Conducting sustained communication with all eligible HNWI customers to initiate them into using the HNWI products and services.
  • Selling the Bank’s specialized HNWI Banking products to all eligible customers with a view to deepen relationships and increase per customer revenue.
  • Increasing the number of HNWI banking customers through an acquisition strategy of new customers and upgrading existing customers who have the potential to grow .
  • Organizing recognition events, seminars etc for HNWI customers
Qualifications and Experience:

The candidate must have;
  • A degree from a recognized university
  • At least 4 years line experience in banking relationship management/customer service of high networth individuals.
  • Knowledge of private individual off-shore and investment products
  • Knowledge of banking operations
Personal skills/attributes

This opportunity requires an individual who has:-
  • Good coordination, marketing & communication skills
  • Attention to details; is good at time management, able to work under pressure, independently and with minimum supervision.
  • Worked in a HNWI Banking set-up of a Bank in Marketing or Relationship Management position and/or worked in an investment bank/advisory firm specializing in marketing off-shore products and investment products to HNWIs.
If you believe you meet the above requirements, send your application together with a comprehensive curriculum indicating your qualifications, present position, contact and names of three referees.

Your application should reach the below address on or before 10th June, 2011.

Please quote reference number followed by the position applied for in the application

The Group Manager, Human Resources
I&M Bank Limited
I & M Tower, Kenyatta Avenue
P.O Box 30238 – 00100, Nairobi

Or email: recruit@imbank.co.ke

Only short listed candidates will be contacted.

Canvassing will lead to automatic disqualification.

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