Virtual City is the market leader in the development, customization and implementation of innovative mobility solutions.

The company has achieved this by being able to constantly recognize and adapt to the changing needs and growing demands of their clients by continuously developing and introducing new technological innovations into the market.

The company seeks to recruit a Client Services Manager who will develop all Group Client Service Plans to enforce Customer Service Charter, while supporting the Chief Technical Officer.

The Position

The position holder will be reporting to the Chief Technical Officer.

He / She will have the following roles:
  • Develop Group Client Services Plan
  • Enforce Customer Service Charter
  • Lead all Personnel in Service Delivery Departments
  • Direct and coordinate activities of business or departments concerned with Service Delivery
  • Enforce and Consolidate Reporting from teams
  • Enforce Quality of Service across Service Delivery Departments
Key responsibilities will be:
  • Lead all Personnel in Service Delivery Departments
  • Planning and Strategy - Develop Group Client Services Plan
  • Map Service Delivery Plans
  • Departmental Co-coordination-Work with departmental heads to schedule, supervise and direct the work of all employees
  • Enforce and Consolidate Reporting from teams - Monitor and Report on Account Management Team Performance
  • Lead the Technical Implementation teams
  • Develop skills base to support all group products and services
  • Develop detailed Technical Resolution Plan and procedures that include
  • Develop on-site test plan for re-deployed/updated systems.
  • Liaise with internal and external project managers.
  • Lead the Technical Support Teams
  • Support clients within the set resolution time frames
  • Monitor and Report on Customer Service Performance
  • Develop & Ensure the compliance with the following
  • Align deliverables and response times with Customer Service Objectives
  • Ensure all tasks, deliverables, resolutions, etc are captured in CRM
  • Resource Development- Keep abreast with the latest technologies both in hardware and software
If you are qualified and up to the challenge, please send an updated Curriculum Vitae (Ms Word version) to careers@altimaafrica.com clearly stating the job position (Client service Manager) in the subject.

Include your daytime contact, Current & Expected remuneration as well as your Notice Period in your application cover letter.

Deadline for application is Friday 9th December 2011.

Only shortlisted candidates will be contacted.

Turbo School is a new boys boarding secondary school situated in Turbo on the main Eldoret Turbo Road that offers the 8-4-4 curriculum and aims to be a centre of academic excellence.

It opens in January 2012. In this regard we are looking for high calibre teachers to fill the following vacanices.

Principal


Key Tasks, Duties and Responsibilities
  • To develop and implement the curriculum that reflects current approaches to effective learning based on the 8-4-4 system.
  • Provide professional leadership to teaching staff.
  • Be a motivator to the students and be able to achieve set targets.
  • Act as a liaison between the Board and parents.
Required Qualifications, Skills and Abilities
  • Be a holder of a degree from a recognised institution. A Masters degree in relevant field will have an advantage.
  • Strong leadership, management and communication skills.
  • Excellent marketing skills.
  • 5 years experience on administrative procedures and systems.
  • Excellent interpersonal, organisation and planning skills.
Teachers

Applicants must have a degree in their respective teaching fields and a minimum of 3 years experience in the following subject combinations
  • Maths /Physics /Biology /Chemistry /Agriculture /Computer Studies.
  • English / Kiswahili / CRE / History / Geography / Business / Music
Applications must contain: Curriculum Vitaes, copies of academic certificates, addresses and names of three referees.

Applications are due not later than 10th December 2011.

Please indicate the position you are applying for on the envelope and all letters should be addressed to:

Chairman,
Board of Directors,
Turbo School,
P.O. Box 7736, Eldoret.

Kenya Revenue Authority (KRA) was established by an Act of Parliament in 1995 for the purpose of enhancing tax administration and is the principal revenue collection agent for the Government of the Republic of Kenya.

The Authority’s vision is to be the leading Revenue Authority in the world respected for professionalism, integrity and fairness. Since its formation KRA has achieved an exemplary record of successfully mobilizing Government revenue at minimum cost.

The Authority is committed to attaining international best practice in revenue administration by investing in a professional team, deepening reforms and quality service delivery to enhance compliance.

The Authority is therefore seeking high calibre, result oriented and self driven professionals with high integrity who can adapt to this challenging task to fill the following positions:

Commissioner General


The Commissioner General shall be the Chief Executive of the Authority and subject to the general supervision and control of the Board and shall be responsible for the following:
  1. Day to day operations of the Authority
  2. Management of funds, property and affairs of the Authority
  3. Administration, organization and control of the staff of the Authority
  4. Overall leadership and strategic direction of the Authority
  5. Executing the Authority’s revenue administration initiatives, operations and programmes
  6. Ensuring high standards of integrity, accountability and transparency are observed.
  7. Ensuring coordination and communication within the Authority and with stakeholders
  8. Providing technical leadership in revenue administration and ensure the Authority actively contributes to policy directions and initiatives on tax and public sector reform
  9. Overseeing the overall performance of the Authority
The ideal candidate should:
  1. Have a passion for success
  2. Possess a Bachelor’s degree from a recognized university
  3. Hold a Masters degree in a business related field
  4. Have a minimum of ten (10) years experience with a good track record in a senior management position in a large and reputable organization
  5. Demonstrate strong leadership and management skills
  6. Possess excellent communication and interpersonal skills
  7. Demonstrate understanding of the organization and the environment
  8. Demonstrate knowledge and understanding of the various revenue acts
  9. Possess sound IT application skills
  10. Possess excellent strategic, analytical, organizational and change management skills
  11. Demonstrate customer focus and quality orientation.
  12. Have a firm but pleasant personality
  13. Possess high integrity and be tax compliant in line with the spirit of the Constitution of Kenya 2010
  14. Experience in tax administration will be an added advantage
Commissioner of Domestic Taxes - Large Taxpayers Office (LTO)

Reporting to the Commissioner General, the successful candidate shall be responsible for planning, managing and coordinating the registration, assessment, collection and accounting for taxes administered in the Large Taxpayers Division of the Domestic Taxes Department including the following:
  1. Developing and implementing focused taxpayer recruitment strategies in order to broaden and widen the tax base and tax net in line with the corporate strategy
  2. Maintaining LTO as a centre of excellence in tax administration and ensuring that best practices developed thereat are rolled out to other revenue departments.
  3. Coordinating and managing the improvement of customised systems and IT infrastructure to improve customer service, enhance operational efficiency and reduce taxpayers’ cost of compliance
  4. Overseeing the coordination and implementation of programmes for non-tax revenues and domestic tax revenues
  5. Monitoring and overseeing the timely collection of tax revenues and ensuring efficient filing of tax payers returns to achieve departmental performance targets
  6. Overseeing the management and evaluation of arrears recovery and resolution of objections and appeals in line with government policy, tax laws and departmental guidelines
  7. Developing and coordinating efficient systems to improve exceptional remissions management
  8. Developing and implementing efficient procedures for the receipt, capture and processing of large taxpayers payments and returns
  9. Managing, supervising and developing departmental staff to achieve expected performance goals and objectives
  10. Overseeing the timely and efficient production of revenue reports and reconciliations
  11. Taking the leadership role in the development and implementation of an Integrated Tax Management System (ITMS) and other ICT projects for the Domestic Taxes Department
  12. Overseeing the implementation of anti tax evasion/enforcement strategies and systems for DTD (LTO) in line with KRA’s regulations and corporate strategy
The ideal candidate should:
  1. Have a passion for success
  2. Possess a Bachelors degree from a recognized university. Possession of professional qualifications in Accounting will be an added advantage
  3. Hold a Masters degree in a relevant field with a minimum of five years experience and a good track record in a senior management position in a large and reputable organisation preferably in an accounting or auditing environment
  4. Have excellent knowledge of Revenue Acts administered by KRA
  5. Possess experience in the use of financial and/or integrated information technology systems
  6. Possess excellent team leadership and management skills with a demonstrated track record in mentoring, developing and coaching staff
  7. Possess commercial awareness, customer focus, quality orientation, interpersonal, oral and written communication qualities
  8. Have excellent strategic, analytical, planning and organising and change management skills
  9. Have a firm but pleasant personality
  10. Possess high integrity and be tax compliant in line with the spirit of the Constitution of Kenya 2010
  11. Experience in tax administration will be an added advantage.
Commissioner of Customs Services

Reporting to the Commissioner General, the successful candidate shall be responsible for planning, managing and coordinating the collection of and accounting for international trade taxes, safeguarding revenue, facilitating international trade and preventing the illegal entry of various restricted and prohibited goods, including the following:
  1. Developing and implementing administrative and operational strategies to broaden the tax base, introduce new revenue streams and improve voluntary compliance
  2. Overseeing the implementation of anti-tax evasion/enforcement strategies and systems for the Customs Department in line with KRA’s regulations and corporate strategy
  3. Monitoring and reviewing the development and implementation of assessment/audit programmes and risk management procedures
  4. Developing and implementing initiatives to ensure the effective management and control of debt arrears and exemptions management
  5. Developing and implementing business process improvement and change management initiatives to achieve performance goals and objectives
  6. Overseeing and monitoring the development and implementation of efficient systems for the management of technical matters and interpretation of issues in line with WCO standards, WTO and Customs Union procedures
  7. Managing financial resources effectively ensuring cost management and development of activity based budgets
  8. Overseeing the coordination and implementation of the customs field delivery operations
  9. Managing, supervising and developing a professional team of staff
The ideal candidate should:
  1. Have a passion for success
  2. Possess a Bachelors degree from a recognized university with a Masters degree in a relevant field
  3. Have a minimum of five years work experience with a good track record in a senior management position in a large and reputable organisation
  4. Possess excellent knowledge of Revenue Acts administered by KRA with specific emphasis on the East African Community Customs Management Act
  5. Have excellent leadership, management, commercial awareness, interpersonal, oral and written communication skills
  6. Be proficient in the use of administrative and integrated information technology systems
  7. Have a firm but pleasant personality
  8. Possess high integrity and be tax compliant in line with the spirit of the Constitution of Kenya 2010
  9. Experience in tax administration will be an added advantage
These are challenging and demanding roles and the Authority will offer competitive terms to the successful candidates.

Appointment will be on a three-year contract with the possibility of renewal for a further term of three years.

If you fit the required profile, please forward your application and curriculum vitae giving details of your qualifications, experience, present position, current remuneration, copies of certificates
including tax compliance certificate, e-mail address and daytime telephone contact as well as names and addresses of three references to be received on or before 15th December, 2011 to:

The Chairman
KRA Board of Directors
Kenya Revenue Authority, Times Tower, Haile Selassie Avenue
P.O. Box 48240 - 00100,
Nairobi

Note:

1. Manual applications should be submitted in sealed envelopes clearly marked ‘Application for .. ..... . ...“ (indicate relevant position) and may either be sent through the Post Office or placed in relevant boxes at Times Tower Building, Nairobi (Ground Floor)

2. Online applications should be submitted to: erecruit@kra.go.ke

3. Canvassing will lead to automatic disqualification

4. Only shortlisted candidates will be contacted

5. Shortlisted candidates may be required to provide additional information

6. Candidates will be subjected to psychometric testing before oral interviews.

Kenyan Jobs Categories

NGO Funds and Jobs, Jobs in Kenya, funds for NGOs, Jobs, Job, Kenyan Vacancies, Kenyan Jobs
Kenyajobtube. Powered by Blogger.

Music Recording Studio

Get Kenyan Jobs Alerts Via Email

Enter your email address:

Popular Jobs in Kenya

Blog Archive

Join Kenyan Jobs today!