Techno Brain Financial Consultant (6 Month Contract) Job in Kenya

Techno Brain Group, a leading provider of ICT Solutions and its subsidiaries provide a wide range of information technology-related products and services including application development, business process outsourcing, capacity planning, consulting, enterprise software, IT infrastructure, identity management, business intelligence and technology education services.   

We are urgently seeking to fill the below position:

Financial Consultant (6 Month Contract)

Job Profile

• Timely provision and interpretation of financial information including review of monthly management accounts and variance analysis reports (inclusive of consolidated accounts of assigned companies)
• Work closely with external & internal Auditors  towards closure of audit within agreed time frame
• Verifies assets and liabilities by comparing items to documentation.
• Completes audit work-papers by documenting audit tests and findings.
• Appraises adequacy of internal control systems by completing audit questionnaires.
• Maintains internal control systems by updating audit programs and questionnaires; recommending new policies and procedures.
• Communicates audit findings by preparing a final report; discussing findings with auditees.
• Complies with legal requirements by studying existing and new IFRS legislation; enforcing adherence to requirements; advising management on needed actions.
• Prepares special audit and control reports by collecting, analyzing, and summarizing operating information and trends.
• Contributes to team effort by accomplishing related results as needed.
• Prepare, analyze, and verify annual reports, financial statements, and other records
• Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate.
• Examine inventory to verify journal and ledger entries.
• Conduct pre-implementation audits to determine if systems and programs under development will work as planned.
• Examine records, tax returns, and related documents pertaining to statuary liabilities 
• Preparation of annual budgets and short/ long term financial forecasts
• Timely preparation of short, medium and long term cash flow forecasts, monitoring and interpreting the same
• Develop and monitor the implementation and maintenance of accounting control procedures and policies
• Ensure production of accurate financial reports to specific deadlines
• Ensure implementation of financial/accounting policies and procedures as approved by the board
• Periodically conduct reviews and evaluations to identify cost-reduction opportunities
• Review and update existing finance policy manual

Person Profile

• Bachelor's degree in accounting/finance plus relevant accounting certification (CPA, ACCA, ACA)
• At least 3 years’ experience in financial/accounting management at senior level or working experience with Auditing firm preferable
• Experience in setting up financial controls, developing, delivering and monitoring financial strategy
• In-depth knowledge of financial reporting standards and compliance requirements

Personal Attributes

• Excellent analytical and interpretive ability, attention to detail and high accuracy levels
• Must be able to work in a deadline-drive, pressurized environment
• Result oriented, hands on and resourceful with excellent organizational and prioritizing skills
• Strong interpersonal and communication skills coupled with good analytical and problem solving skills

How to Apply

If you meet the above requirements and are ready to join a winning team kindly send an updated CV, details of your Current and Expected salary, three referees and a daytime telephone number to recruitmentafrica@technobrainltd.com on or before Monday 10th November, 2014

Those who have already applied to the Dynamics pre-sales consultant position need NOT re-apply. 

Remember to Indicate the Job title in the subject line when submitting your application.

Only shortlisted candidates will be contacted. 

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Techno Brain Microsoft Dynamics Pre-Sales Consultant Job Re-Advertisement

Techno Brain Group, a leading provider of ICT Solutions and its subsidiaries provide a wide range of information technology-related products and services including application development, business process outsourcing, capacity planning, consulting, enterprise software, IT infrastructure, identity management, business intelligence and technology education services.   

We are urgently seeking to fill the below position:

Microsoft Dynamics Pre- Sales Consultant

Re-Advertisement

Job Profile

• Supports sales team with product demos
• Guide and advise prospects on ERP and TBL Solutions
• Preparation of Technical RFP responses
• Advise/guide internal product development
• Develop technical solution proposals for prospects

Person Profile

• Bachelor’s degree in IT
• At least 5 years working experience in the IT industry
• Minimum 3 years ERP implementation experience (mandatory)
• ERP/CRM Pre- Sales and demonstration skills
• Good communication and presentation skills
• Appreciation of Technology application in Business

How to Apply

If you meet the above requirements and are ready to join a winning team kindly send an updated CV, details of your Current and Expected salary, three referees and a daytime telephone number to recruitmentafrica@technobrainltd.com on or before Monday 10th November, 2014

Those who have already applied to the Dynamics pre-sales consultant position need NOT re-apply. 

Remember to Indicate the Job title in the subject line when submitting your application.

Only shortlisted candidates will be contacted.

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Commercial Bank Head of Credit Job in Kenya

A well-established commercial bank with a robust growth strategy, is looking for a dynamic and proactive Kenyan professional with strong credentials and relevant work experience to fill the position below to be stationed at its Head Office.

Head of Credit
 

Reporting to the Managing Director, the incumbents will lead Credit analysts and the credit administration team to assess, monitor and control all credit related activities in the Bank and ensure compliance with the Bank’s internal policies, industry and other regulations.

Main Duties:

• Oversight and management of credit analysis/appraisal, credit review and credit administration functions
• Responsibility for evaluation of credit processes including governance, loan origination, approvals, collections, collateral management, provisioning and management of bad debt.
• Accountable for credit compliance and credit policy and procedures.
• Continuous improvement of turnaround times of credit proposals.
• Interaction with internal business teams to establish benchmarks for service levels and quality standards.
• Evaluation of the quality of credit operations to cope efficiently with business growth in line with the Bank’s strategy and goals.
• Develop competences and skills in the departmental staff and creating conducive environment that enables the bank retain quality staff
• Performance Management in credit department by ensuring that targets are met at set standards.

Qualification and experience requirement:

• A Bachelors degree in a business related field from a recognized university.
• A minimum 8 years experience in a commercial bank with at least 4 years at a senior level in credit control and/or credit risk related functions.
• In depth experience in credit management including responsibility for both qualitative and quantitative elements.

How to Apply

If you believe that you have the required qualifications and experience to fill in the above position, kindly send your detailed resume together with a cover letter clearly indicating your current remuneration and availability to reach the undernamed by 15 November 2014:

Head of Human Resources
bankops7@gmail.com 

Only short listed candidates will be contacted.

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Sales and Marketing Executive Job in Nairobi Kenya

Title: Sales and Marketing Executive (Below the Line Advertising)
 

Industry: Marketing
 

Location: Nairobi
 

Salary: Based on Experience

Our client, an established and experienced Below the Line Marketing company is looking to recruit a Sales and Marketing Executive to manage the company’s projects, clients and the budget.  

Job Responsibilities:-

• Achievement of sales targets by targeting corporate clients
• Effective internal and external customer relationships
• Execution of sales strategy
• Analyze sales information
• Conduct competitor analysis and market research
• Adapt business plan from management into a sales plan
• To ensure an effective and profitable operation of sales force and the achievement of all sales objective and budget allocated
• To identify and exploit area sales and promotional opportunities for product ranges
• Handle customer complaints and enquiries swiftly
• Liaise regularly with other departments to ensure product availability in line with sales requirements
• Effective financial management of expenses versus budgets
• To set pricing guidelines by individual accounts or stores within set parameters
• Recommend the tools and resources required to achieve the objectives

Key Competence/Skills

• Customer Management
• Managing finance through proper budgeting
• Negotiation and influential ability
• Execution of business plans
• Sales Analysis
• Communication
• Developing and leading people
• Good planning and organization skills
• Marketing and selling skills
• Innovative and proactive self starter
• Analytical skills

Education Background

• Degree or Diploma  in Business Related Field
• Good product knowledge
• 5 years sales and marketing experience in Below the Line Marketing
• Must have Good working knowledge of advertising firms and corporate branding.
• Sound understanding of the retail and channel distribution
• Sound negotiations skills
• Financial implication and awareness

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Sales and Marketing Executive -Below the Line Advertising)  to jobs@corporatestaffing.co.ke before 18th November, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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Médecins du Monde Nurse Counsellor Job in Nairobi Kenya

Position: Nurse Counsellor, Harm Reduction

Status: Employee
 

Starting date: ASAP

Country: Kenya

Base: Nairobi, Kenya

Context of the mission: Médecins du Monde (MdM) is an international humanitarian organization whose mission is to provide medical care for the most vulnerable populations, the world over, including France. 

It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek at all times to encourage close working relationships with population in its care. 

The present job description might be adapted according to the regional context and the uprising potential emergencies.

Duties 

He / she will, with the program team, ensure the following responsibilities.
 

1. Perform daily medical activities in the clinic in Drop In Center

• Welcome the patients, prepare the medical records and sort patients depending on degree of gravity and refer to the clinic urgently if needed.
• Perform nursing care in assigned position:

1. take vital signs of the patients before consultation
2. Carry out wound care / dressing
3. Assist clinician in collecting blood samples and other samples for HIV, STI  and OIs when necessary
4. Provide Hepatitis B vaccination
5. Provide medication to patients based on medical prescription and fill the pharmacy data accordingly

• Control the medical equipment and maintain clinic hygiene and equipment standards to a high level in accordance with best practice, ensure sterilization of medical instruments.
• Handle patients’ charts, store and file the records.
• Provide  and perform :

1. Pre- and post-test HIV counselling as well as tests.
2. Pre and post-test Hepatitis counselling as well as tests
3. Perform ART/TB counselling and adherence follow up

• Participate in mobile clinic and other campaigns

2. Perform specialized counselling activities for patients

• Organize proactively individual counselling sessions (VCT, ART, Methadone) for patients on request or as referred by outreach workers
• Set up a strict follow-up of those patients
• Pro-actively involve family members, relatives and friends of the patients if required, taking prior patient’s agreement.
• Regularly consult outreach team to discuss on individual cases as the need arise
• Participate in decision making process to refer (with clinical officer) patients to specialist services if required
• Respect at all times patient requests and confidentiality.
• Organize proactively collective support groups (PLH, ART, Partner, Methadone etc.) on a regular basis in collaboration with other staffs

3. Participate in Training and sensitization activities

• Participate in monthly peer trainings and sensitization of local stakeholders on request

4. Data collection and information management

• Collect information on counselling, blood tests according to MdM data collection tools
• Support the data clerk in getting proper information by maintaining the (systematic) patients’ chart flow among the consultation room, counselling room and mobile clinic
• Maintain confidentially of patients files and keep the clinic data well organized
• Ensure systematic filing of lab results
• Update the death register of patients.
• Provide input to his/her line-manager in preparation of monthly report.

5. Perform other duties upon request

• Participate in weekly meetings and other program related meetings.
• Perform cash management for costs related to referral
• Promote skills and knowledge transfer to other MDM staff, eventually replicating the contents of attended trainings.
• Behave professionally; showing at all times respect and empathy for patients / target group.
• Show initiative, participate in developing/adapting MDM strategy to target group’s needs

Functional Links

Line of management: He/she works inside the project’s HR organizational chart. (See related document).
 

Line manager: Clinical Officer, Harm Reduction (answerable to Program coordinator)
    
Background of the Candidate

Sex: Male / Female
 

Nationality: Kenya
 

Language: English (fluent),Swahili (fluent)
 

Humanitarian Experience: Experience in similar position at least 3 years 
Experience in working with marginalized population preferably people who use drug
 

Computer: Able to use Windows environment (word, excel)efficiently

Skills Required :

• Degree/diploma in Nursing
• High national diploma [HND] / Degree/ diploma in counselling
• Working experience in hospital settings  or similar experiences on INGO (international NGO)
• Working experience with most at risk populations (MARPs)/key affected population
• Ability to work quickly, under pressure, and with short deadlines
• Necessity to manage priorities and to adapt them daily according to the context
• Ability to manage own tasks
• Must demonstrate flexibility to adapt to changing requirements.

Personal skills required:

• Excellent nursing and counselling skills
• Ability to listen and share decisions
• Flexibility, Reactivity, anticipation, adaptability, initiativeness
• Non-judgemental  attitude towards (injecting) drug use and (injecting) drug users
• Respecting confidentiality of beneficiaries and security of data bases
• Good communication skills
• Report writing (an asset)

If you believe you are the ideal candidate we are looking for, please submit your application and CV to the following email address recruitement.mdm@gmail.com with the title: Harm Reduction Nurse Counsellor, Kenya by Friday, 7th November 2014. 

Only shortlisted applicant will be contacted.

No application will be considered after the closing date as well as any application received by phone or in our office.

MDM is an equal employer and female candidates are encouraged to apply.

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Médecins du Monde Training & Capacity Building Officer Job in Nairobi Kenya

Vacancy: Training & Capacity Building Officer

Programme: Harm Reduction Program MdM Kenya
 

Place: Nairobi
 

Starting date: ASAP
 

Report to: Program Coordinator
 

In collaboration with: Program Coordinator, Medical Coordinator, Data Clerk

Context of the Mission: Médecins du Monde (MdM) is an international humanitarian organisation whose mission is to provide medical care for the most vulnerable populations, the world over, including France. 

It seeks to stimulate voluntary commitment from doctors, other health care providers, and from those whose expertise in other fields is needed for its activities, to enlist all competent support required for the achievement of its projects, and to seek at all times to encourage close working relationships with populations in its care. 

Tasks and Responsibilities

Training & Capacity Building:

• Support Coordinators in the development of the capacity building component of the program: developing training plans, training methods, training topics/modules, etc.
• In collaboration with Coordinators, develop training/sensitization modules for participants in English and Swahili
• In collaboration with Program Coordinator and other colleagues, assess training needs of participants and stakeholders
• Deliver training sessions to MdM staff, PWUD (including peer educators), volunteers, interns and other stakeholders (such as medical staff, police, NGO staff, religious & administrative leaders, etc.)
• In collaboration with Coordinators and Data Clerk, develop pre and post-training questionnaires and evaluation forms for training sessions and analyse results of those tools
• Write reports on each training session
• Stay informed on protocols, guidelines and all relevant information related to the program
• Contribute to the development of IEC materials for PWUD
• Coordinate all aspects of the coordination of yearly training calendar
• Support coordinators in promoting MdM training offer, preparing brochures, mapping training offers of other institutions in the same field and streamlining the training curriculum, exchange experience with trainers from other institutions, etc.
• Support Coordinators in external communications related to the program and the production of a diverse range of information products (brochures, leaflets, videos…)
• Support Coordinators in developing a training guide, contributing to MdM transversal training program, developing information resources (library) for stakeholders.
• Responsible for the logistics of training sessions (invitations, training materials, refreshments, etc.)
• Any other tasks as requested by Program Coordinator

The Training & Capacity Building Officer will be responsible for training and capacity building around the issues of Harm Reduction. 

The position will require excellent facilitation skills, organizational skills, and the confidence to work with a variety of people from different partner organizations

Skills & Competencies:

Essential:

• At least 3 years’ experience in training and community mobilization activities
• A degree in any related field
• Excellent oral and written communication skills
• Knowledge and experience in training curriculum design, development, and delivery
• Non-judgemental attitude
• Fluent in Swahili and English
• Familiarity with current technology: computers, networks and software, including Windows XP Professional programs such as Microsoft Word and Excel, Power Point, Publisher, Outlook and databases
• Exceptional writing, editing, and oral communications skills in English

Desirable:

• Prior knowledge of harm reduction programmes
• Experience with event coordination
• Familiarity with marginalized populations and established commitment to cultural diversity and cultural competence is essential.

If you believe you are the ideal candidate we are looking for, please submit your application and CV to the following email address recruitement.mdm@gmail.com with the title: Harm Reduction Training Officer, Kenya by Friday, 7th November 2014. 

Only shortlisted applicant will be contacted.

No application will be considered after the closing date as well as any application received by phone or in our office.

MDM is an equal employer and female candidates are encouraged to apply.

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Veterinary Pharmaceutical Quality Control Analyst Job in Kenya

Our client a leading veterinary pharmaceutical is currently seeking to fill the position of a Quality Control Analyst 

The incumbent will be tasked with a key role of creating an optimized production plan to minimize supply chain costs within operational constraints.
 

Roles & Responsibilities

• Analyzes in process, raw material, intermediate and final release samples in compliance cGMP.
• Ensures that laboratory productivity and turnaround goals are met through timely completion and review of laboratory testing.
• Ensures that laboratory equipment and supplies are maintained.
• Ensures that laboratory systems are understood and followed in a manner that facilitates efficient laboratory operation.

 Minimum Qualifications and Skills

• BSC/Diploma in analytical chemistry/similar field.
• Computer literate
• Hands on experience with latest pharmaceutical QC instruments and lab equipment.
• 2+ years of laboratory/manufacturing/ wet chemistry experience with a working knowledge of cGMP regulations is required.
• Must have previous experience with HPLC

Qualified candidates to send in their CVs to info@frankmconsult.com CC frankmconsult@yahoo.com

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Veterinary Pharmaceutical Production Planner Job in Kenya

Our client a leading veterinary pharmaceutical is currently seeking to fill the position of a Production Planner. 

The incumbent will be tasked with a key role of creating an optimized production plan to minimize supply chain costs within operational constraints.
 

Key Performance Indicators

• Meet the customer service and inventory level objectives while optimizing the usage of physical resources, and human capital (capacity).
• Minimizing operating costs such as destruction of expired products and holding excess stock / material.

Roles and Responsibilities:

• Conducts a needs analysis from sales forecasts/orders from the markets
• Understand the capacity required / available (CRP)
• Understand the needs for equipment, labor and particularities of new products, engineering, and maintenance and reflect these needs in the schedule.
• Monitor and review forecasts to identify changes or to determine their effect on supply chain activities
• Develops production and packaging schedules to maximize customer service, minimize inventory and costs while seeking a stable schedule.
• Initiate and schedules work orders (process orders).
• Revises the schedule of work orders (process orders) for finished products.
• Schedule packaging jobs.
• Works in conjunction with the other Coordinators to resolve conflicting priorities.
• Confer with stakeholders to forecast demand or create production plans that ensure availability of materials or products
• Build processes and controls for the inventory team to follow to ensure shipments arrive on time to meet projected needs
• Manage the operational inventory to ensure adequate stocking levels for immediate production items and forecasting for future requirements
• Participate in the daily production meetings.
• Maintains reports and information needed such as:
• Back-order Report
• Document escalation
• Dashboard (including schedule changes)
• Blocked status, Managing Expired, FG short-dated
• Possible overstock

Qualifications

• Bachelor's degree in Operations Management/ Supply Chain management or equivalent
• Experience in healthcare/ pharmaceutical manufacturing preferred
• 1-3 years of experience in Production Planning a MUST

Skills, Knowledge and Abilities:

• Results-oriented
• Ability to manage priorities
• Ability to solve problems
• In depth understanding of manufacturing process and production strategies
• Inventory Management and differentiated stock strategies and control
• Experience with a Scheduling Software
• Some financial background is of advantage
• Understand and foster interfaces between Demand, Supply, Production & Deployment planning

Qualified candidates to send in their CVs to info@frankmconsult.com CC frankmconsult@yahoo.com

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Security Services Business Development Manager Job in Nairobi Kenya

Job Title: Security Services Business Development Manager

Industry: Security
 

Reports to: Head of Sales and Marketing
 

Location: Nairobi
 

Salary: 100K – 150K Gross plus commissions

Our client is one of the leading and acknowledged Security Solutions provider for a wide host of clients in diverse industries including Kenya, Uganda and Rwanda. 

They seek to hire a sales manager to oversee the company’s sales department, to deliver on set sales targets and develop and implement marketing plans. 

Purpose of the Job: Manage the sales team responsible for selling the company’s products and services across defined geographical areas, overseeing tendering process, ensure sales targets are set and achieved, ensuring profitable growth in sales revenue, through strategic planning, deployment and management of sales personnel.

Key Responsibilities

• Providing leadership and guidance to the team as a whole, nurturing a culture of oneness
• Work together with Head of Sales and Marketing in establishing, recommending realistic sales, for the department.
• Identifying opportunities, objectives, strategies and action plans to improve short- and long-term sales and earnings
• Manage assigned sales categories and/or product lines to maximize sales revenues and meet corporate objectives.
• Establish and manage effective programs to compensate, coach, appraise and train sales personnel.
• Performs sales activities on major accounts and negotiate sales price and discounts in consultation with Head of Sales and marketing.
• Manage personnel, develops and support staff.
• Provides quarterly results assessment on department’s productivity.
• Coordinates company resources to ensure productive sales results.
• Holds regular meeting with sales staff and manage motivation levels.
• Formulate all sales policies, practises and procedures
• Educates sales team by establishing seminars in the areas of new account sales and growth, sales of emerging products and multi-products sales, profitability, improved presentation skills, competitive strategies, proper use and levels of sales support, management of expenses and business /financial issues on contracts.
• Collaborates with Head of Sales and Marketing to establish and manage sales team budgets, sales promotion and trade show expenses.
• Holds regular meetings with sales staff and manage motivation levels. 

Key Competencies

• Problem solving and analytical skills to interpret sales performance and market trend information.
• Proven ability to motivate and lead the sales team.
• Experience in developing marketing and sales strategies.
• Excellent oral and written communication skills plus a good working knowledge of Microsoft Office Suite is required.
• A valid driver’s license.

Skills and Requirements

• Graduate in marketing or business studies.
• Over 5 years sales related experience in the service sector preferred, however candidates from other industries are encouraged to apply.
• Proven team management experience.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Security Services Business Development Manager 100K – 150K)  to jobs@corporatestaffing.co.ke before 18th November, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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Stores-in-Charge Job in Thika Kenya

Stores In-charge 40 -60k
 

Industry: Manufacturing
 

Location: Thika
 

Salary: Ksh 40,000 – 60,000 Gross

Our client, a market leader in the food manufacturing industry seeks to recruit a dynamic, hands-on and experienced entrepreneurial store manager. 

The store manager will plan, coordinate and administer general management duties involving procurement, inventory, budgeting, stores control and supervision of staff.

Key Responsibilities

• Managing all store operational issues including store housekeeping and administrative duties.
• Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods.
• Builds, maintains and enhances supplier relationships and ensures impeccable customer service in the store at all times.
• Working with the management to implement the company’s policies and goals.
• Schedules daily activities, organizes and directs operation and job responsibilities within the store to ensure effective management of resources.
• Identifies potential risks to, and resolves/mitigates challenges to ensure continuous and uninterrupted flow of operations.
• Keeping stock control by maintaining accounts, ledgers and inventory of products in and out of the store.
• Monitoring the quality, quantity, cost and efficiency of the movement and storage of products.
• Ensures that all team KPIs are met; Conducts appraisals and reviews to ensure that objectives are being achieved
• Managing staff through recruitment and training as well as monitoring performance and output.
• Oversight by scheduling, organizing and directing assignments.
• Conducting regular staff meetings to access performance and quality of service.
• Producing regular reports and statistics on a daily, weekly and monthly basis.
• Ensuring compliance to safety, health, hygiene and security standards in the work environment.

Skills and Requirements

• Professional qualification in Business, Purchasing and Supplies, procurement, a post graduate qualification will be an added advantage.
• Minimum of 3-5 years experience in the manufacturing sector.
• Experience in a dynamic/ rapid growth environment start up.
• Strong operations experience in receiving, stock and inventory
• A hands-on manager with strong leadership skills.
• Ability to teach, develop and motivate staff to better performance.
• Proven team management experience.

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Stores In-charge 40 – 60k) to jobs@corporatestaffing.co.ke before 18th November, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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IFRC Diplomacy and Protocol Services Coordinator Job in Nairobi Kenya

International Federation of Red Cross and Red Crescent Societies: The Federation’s Africa Zone Office located in Nairobi Kenya has a vacant national position for a Diplomacy and Protocol Services Coordinator.

National Staff Post
 

Duty Station: Nairobi
 

Accompanied status: N/A 
 

Duration: 12 months

Mission dates: 01 January, 2015 - 31 December, 2015
 

Category of Staff: National Staff

Grade: To be determined
 

Vacancy No: IFRC00335 

Background: The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 189 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
 

Organizational Context: The Secretariat of the International Federation of Red Cross and Red Crescent Societies (IFRC) is organized into four Business groups in Geneva and five Business Groups in the field, namely the Zone Offices for Africa, Americas, Asia and the Pacific, Europe, and Middle East and North Africa (MENA). 

The Africa Zone Business Group is organized through regional representations covering the National Societies in Eastern Africa, Southern Africa, West Coast, Sahel and Central Africa as well as country representations in Ethiopia, Sudan, Republic of South Sudan, Chad, Niger, Somalia and Zimbabwe.
 

Job Purpose: Reporting to the Director of Zone, the Diplomacy and Protocol Services Coordinator will provide support in providing effective management of diplomatic and protocol services as well as Follow up and ensure that all standard Federation procedures are in place and implemented accordingly.
 

Job Duties and Responsibilities

• Taking responsibility of handling protocol and diplomacy related issues at the Africa Zone including facilitation of obtaining necessary official documentation such as resident permits, visas, driving licences, etc for all delegates, staff or visitors.
• Lead, coordinate, Liaise and be a focal point for all related issues with the Ministry of Foreign Affairs of the Republic of Kenya.
• Coordinate and lead diplomatic accreditation to all country and regional representatives in Africa under the guidance of Director and in consultation with Geneva relevant departments.
• Support Director in diplomatic and protocol services for high-level visitations, missions, receptions and diplomatic functions ensuring established minimum diplomatic and protocol standards are met.
• Oversee and support all diplomatic missions under the guidance of the Director, working closely with Humanitarian diplomacy and representation to the AU in Addis Ababa.
• Support the Director and be a focal point for organising receptions and events.
• Liaise with Embassies, UN Agencies, and International Organisations as directed by the Director.
• Ensure proper recording of information on delegates and visitor’s visa/ID validity dates and follow up timely extension if required.
• Coordinate protocol for high-level missions and visitations ensuring diplomatic and protocol etiquette is observed at airports, etc.
• Develop protocol and diplomatic guidelines for Africa Zone under the guidance of relevant departments in Geneva, Addis AU Office and under the overall supervision of Director.
• Coordinate and lead accreditation processes with the relevant authorities, including Visa Accreditation/Residents permit/End of mission cancellation of ID cards and Visa Letters.
• Prepare a ‘Welcome Package’ for each arriving delegate/visitor, to include information about the  Africa Zone and general Information.
• Ensure the proper cost coding for provide services.
• Any other duties that may be assigned by the Director.
• Establish and ensure effective working relationships with Delegates, Staff, National Society counterparts and leadership.
• Ensure effective working relationships with technical and service departments at the Regional Office.

Education

• Relevant university degree
• Certificate in Protocol/Diplomacy

Experience

• Five years’ experience of working for a humanitarian organisation
• Experience working in a diplomatic institution, embassy, or international organisation
• Experience of working in and managing office administration and basic protocol, including filing, liaison with organisations, translation/interpretation, report writing and note taking.
• Experience of writing narrative reports.
• Experience of working in and managing calendar and contacts
• Experience in tracking schedule and setting appointments
• Experience maintaining program, contractual, and confidential files

Knowledge, skills and languages

• Ability to work in a cross-cultural and cross-functional environment
• Diplomatic and communication skills
• Must have knowledge of office custom and be capable of understanding of the organization, programs and procedures related to the work
• Ability to work with tight deadlines and handle multiple tasks
• Must be detail-oriented and proactive with scheduling experience to manage  the Director’s agenda
• English (knowledge of written and spoken French an asset)
• Proficient with all Microsoft Office products. Able to utilize technology to develop reports

Competencies and values

• Strong interpersonal communication skills, patience and maturity.
• Diplomatic skills
• Results focus and accountability
• Excellent communication skills and phone etiquette
• Highly organized
• Innovative problem solver
• Passionate interest in economic and social development.
• Ability to work efficiently in a team oriented environment

How to Apply

CLICK HERE to apply online

Deadline: 09-11-2014

The Federation is an equal opportunity employer.

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