Jumia Graphic Designer Job in Kenya

Job Description: Graphic Designer

Jumia is the #1 leader of E-commerce in Africa. Our company is part of Rocket Internet, a global and leading incubator of startups specialized in e-commerce. We have already built in France successful companies like Groupon, Zalando, Wimdu, EDarling, and Glossybox… 

We are present in more than 20 countries in Europe, Middle East, Asia and Latin America and this accumulated experience has allowed us to develop a strong platform, which can support new ventures with both advice and capital on a truly global basis.
 

Jumia has expanded its activities in Kenya. To support our development we are currently looking for outstanding candidates interested in entrepreneurship and e-commerce to join us. This is a perfect opportunity to participate in an entrepreneurial adventure that will lead to the future stars of the web universe.

Job Description

• We are looking for a Graphic designer - someone with the vision and skills to keep us at the forefront of marketing.
• Bring your own creativity to be a success in this role.
• Coming up with artwork as per agreed theme
• Setting the visual identity across a multitude of platforms ensuring we stay fresh
• Keep your designs relevant in an ever changing market
• Creating something amazing from nothing as the situation dictates.
• Contributing ideas and design artwork to the team
• Receiving briefs on daily projects and feedback on work done

Qualifications

• Basic qualifications in Design/ graphics/ IT
• 2 to 4 years minimum design experience
• Excellent knowledge of design software e.g. Adobe Softwares
• Talented graphic designer
• A strong portfolio demonstrating skills, flexibility and styles both digital & print
• Excellent presentation and communications skills
• Organized enough to manage a busy and varied workflow and deliver on time
• Ability to work on a tight brief/ schedule
• Ability to think creatively and produce new ideas and concepts;
• Patient, fast, accurate and clean designer

Please send your resume to: joinus-kenya@jumia.com 

Only shortlisted candidates will be contacted

Join the journey!

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Senior ICT Officer (Infrastructure) Job in Nairobi Kenya

Company Profile: Our client is one of the leading paint manufacture and distributor within East Africa
 

Job Title: Senior ICT Officer  - Infrastructure 
 

Place of Work: Nairobi with occasional trips to the field.
 

Reports to: Directly: ICT Manager

Indirectly: Chief ICT Officer
 

Line management Responsibilities: IT Assistants
 

Budget Accountabilities: None 
 

Job Purpose: To support and maintain in-house Private Cloud Solution running VMware NetAPP, LAN & MPLS Infrastructure, PBX, VOiP & VPN Solutions, training users on communication Ease of Use utilizing ICT equipment and softwares; troubleshooting networks, ensure maintenance of all communication and IT equipment and provide ICT based back up support for Crown Paints Kenya Ltd operations & Subsidiaries; 

The role is responsible for managing the whole life cycle of several IT solutions, developing and coaching team members and pushing further for innovation and quality in the IT Infrastructure area. 

This function is located in Nairobi, Head Office providing high quality support as well as delivering and operating IT-Services to our East African End Users. East African travel may be required as needed.

Key Accountabilities

• Support the management of ICT Infrastructure for Operations as defined in the organization’s IT Policy and Strategy.
• Guaranteeing maximum network and internet uptime per vendor SLA
• LAN, WAN, Telephony Optimization & security to achieve SLA
• Data Center Maintenance & LAN Preventive Maintenance
• Server Operating System Maintenance:  Installation, patching & security
• Provide technical support on relevant computer hardware used in the organization including supporting users remotely in the field locations in Kenya.
• Installation of computer hardware & networks according to organization policies and specifications. This also includes after installation support for these infrastructure equipment.
• Provide support input in the planning, specification, designing, development, implementation and maintenance of organization’s ICT infrastructure systems and carry out network services deployment matters, including security planning, backup processes, data integrity and recovery for DRP preparedness.
• Carry out training of organization’s staff on proper use of the Information and Communication Technology (ICT) facilities, including maintaining regular contact with users and assisting them in matters pertaining to their use of ICT as directed by the ICT Manager in line with the ICT Strategy.
• Conduct research on new and emerging technologies and advise the ICT Team on how best they can be used in the organization.
• Ensure the effective and efficient use of all ICT resources in order to keep costs low and ensure the security of staff communication via ICT.
• Foster operational excellence through streamlined IT processes, standardization and automation.

Person Specification

• Degree in ICT related field with at least THREE years’ experience in Computer  Networking and Server support
• Experience in installing and managing Microsoft Server Environments
• Experience in installing and managing Virtualization Technologies: VMware NetAPP
• Networking Certification a must
• Ability to plan and prioritize work and ability to work well under pressure.
• Optimal organization skills with Microsoft Project & Visio competence.
• Good interpersonal, communication and learning skills.
• Excellent work ethics and integrity.
• Respect of all members’ rights, including demonstrating gender awareness, and contributing to making the Crown Paints work environment a safe and enabling environment for all employees.

Desirable:

• CCNA
• Voice Networks – SIP
• ICDL
• WAN Network Management: MPLS Solutions
• VMware NetAPP Virtualization knowledge

How to Apply
 

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line. 

Kindly also mention your current/ last salary and benefits. 

Only shortlisted candidates will be contacted

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IPA Farmers Skills Project Field Officers and Team Leaders Jobs in Siaya Town, Kenya

Farmers Skills Project
 

Position: Field Officers and Team Leaders
 

Deadline to Apply: December 31st, 2014
 

Start Date: January 19th, 2015
 

Location: Siaya Town
 

Eligibility: Position open to local Kenyan hires only
 

About Innovations for Poverty Action: Innovations for Poverty Action (IPA) is a non-profit research organization that creates and evaluates approaches to solving development problems. IPA disseminates the results of its evaluations to policymakers, practitioners, investors and donors around the world.
 

Project specifics: Presently, we are conducting a follow-up survey to analyze the impacts of farmer managed research trials currently being implemented by the International Institute of Tropical Agriculture (IITA). 

The research trials were first implemented during the long rain season of 2014 and this follow up survey should be conducted just after the harvest.

Field officers will gain valuable experience in field data collection. Field officers will work directly with survey respondents. 

The field officers will work closely with team leaders and project managers to improve their own skills. 

Field officers will be based in Siaya town and will travel throughout Yala, Ugunja, Ukwala, Wagai and Boro. The field officers will be expected to work Monday through Friday.
 

In addition, team leaders will be selected from the pool of field officers. The team leaders will report directly to the project manager and will be responsible for coordinating the activities of a small team of field officers. 

Team leaders will organize transport, ensure that data is collected from field officers and properly transferred to project supervisors, ensure that payments are being made to respondents correctly, and coordinate with village partners to conduct data collection activities.
 

Tasks, Duties, and Responsibilities:

• Arrive to work promptly and reliably, always setting an example for one’s colleagues.
• Interact with community members with the highest level of integrity and understanding.
• Collaborate with teammates to improve own skills and those of teammates.
• Collecting data using Netbooks

Team leader

• Supervise field officers conducting data collection and provide feedback field coordinator
• Coordinating with field officers for scheduling of respondents for data collection activities
• Assist in the management of data collection activities: collecting data from field officers on a daily basis, and turning over data to project manager

Qualifications:
 

Required

• Strong written and oral communication skills
• History of providing feedback to teammates and examples of this feedback improving teammates’ work
• Has, at least, basic computer skills
• Fluent in Luo

Desired

• Bachelors’ degree or college diploma/certificate in Social work/Agriculture
• Experience working on data collection activities

To Apply:
 

Please send by email a cover letter and detailed CV, 3 references, daytime phone number(s), and email address.

Your CV should include your scores or grades and other measures of academic achievement, and details about any relevant work experience.
 

Please name the documents as follow:

• For the CV: IPAFS.CV.NameCandidate. Example: IPAFS.CV.JonhSmith
• For the Cover letter: IPAFS.CL.NameCandidate. Example: IPAFS.CL.JonhSmith

Applications can be submitted by ONLY email to jobs-kenya@poverty-action.org (and cc: kfriedman@poverty-action.org), hard copies will not be accepted. 

Please ensure that the subject line reads: “Field Officer / Team Leader” REF NO. Farmers Skills-2014-12-01. 

Only short-listed candidates will be contacted by email for an interview. 

Applicants are encouraged to apply early, as applications will be reviewed on a ROLLING BASIS.
 

Disclaimer: The above statements are intended to describe the general nature and level of the work being performed by the Field Officer. The statements are not intended to be an exhaustive list of all possible duties, tasks, and responsibilities. Management reserves the right to amend and change responsibilities to meet organizational needs as necessary. Please note that IPA will never request any form of payment from an applicant. Applicants are encouraged to confirm the information listed above with IPA prior to releasing any extensive personal information to the organization. Please direct questions to jobs-kenya@poverty-action.org.

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KHRC Consultancy to Conduct an Assessment

Expression of Interest (EoI) for Consultancy Services:Consultancy to Conduct an Assessment of the Possible Implications of the EAC-EU EPA on Kenyan Agricultural Sector and its Compatibility on the WTO Rules
 

Introduction: The Kenya Human Rights Commission (KHRC) is a non-governmental organization (NGO) which was founded in 1992 and registered in Kenya in 1994 with a mandate to entrench human rights and democratic values in the society. 

The KHRC envisions a human rights state and society and outlines its mission as to foster human rights, democratic values, human dignity and social justice. 

This mission and vision are driven by the goal or enhancing human rights centered governance at all levels from community to international levels. 

KHRC works at community level with human rights networks (HURINETS) across Kenya and links community, national and international human rights concerns. 

KHRC acknowledges that poverty is closely related to human rights violations and addressing it requires focus on economic and social rights. Agriculture has for long been said to be the backbone of Kenya’s economy and the source of employment and livelihoods for the majority workers and small scale farmers. 

It is therefore significant that KHRC’s community based partners are concerned that young male heads of households are increasingly unable to meet the basic needs of their families (food, education, shelter, health etc). 

The resulting frustration is closely linked to unrest and violence not only within the family but also nationally as manifested through: youth unemployment; proliferation of militias; insecurity;  migration of unskilled labour including female workers to places where their rights as workers are not guaranteed; and decline in access to social services such as education, health care and water. The majority poor and the marginalised are most vulnerable. 

KHRC will use its competency on economic rights and social justice to contribute towards improving livelihoods through access to rights and service delivery and trade justice through the two strategic objectives described below.

• Strategic Objective 1: Producers’, workers’, consumers’ and host communities’ rights protected.
• Strategic Objective 2: Improved accountability in service delivery leads to improved access to ESCR in select counties.

1. KHRC Engagement in the EPA Process: KHRC has actively engaged stakeholders in the EAC-EU EPA processes for nearly a decade. Using a rights-based approach and through partnering with like-minded institutions and organizations (government, private sector, civil society organizations, media, parliamentarians and the public)

KHRC has organized a series of meetings and capacity building at all levels (national, regional, and international), conducted advocacy based research, conducted workshops, trainings, press briefings, TV and radio interviews, newspaper articles, demonstrations as well as through a court case on participation (petition 1174/2007) on behalf of small-scale farmers. 

The ruling made by the high court compelled the Kenyan government to devise a negotiations framework that ensures participation of non-state actors as well as publishes all information on negotiations in at least two local dailies. 
 

The EPA process for genuine reasons overstretched beyond its allocated timelines with negotiating parties spending long hours, months and years on critical and contentious issues of negotiations. 

To unlock the EPA debacles, diplomatic tactics were employed by the negotiating parties (EAC and the EU) such as threats to withdraw market access preferences (MAR 1528/2007), political pressures by powerful lobbies, promises of Aid for Trade as part of the development support, imposition of tariffs subject to ratifications among others. 
 

The signing of the EAC-EU EPA negotiations on October 14, 2014 marked the beginning of yet another long, highly technical and possible contentious process of both ratification and implementation of the agreement. 

Although the impacts are not easy to measure or predict, the devil is in the details, and only sector specific assessments will expose the possible impacts.

In order to understand the likely scenarios, KHRC wishes to assess the EPA deal against any possible implications of the EPA deal to the agricultural sector as it is one of the sectors which are likely to be affected the most. 

While conducting this analysis, this research will assess the compatibility of the deal to the WTO rules as well as look into the future of EAC and EU relations. 

2. Objectives of the Assignment: The objective of the consultancy is to carry our an assessment of the impact of the EAC-EU EPA on the agricultural sector in Kenya with specific focus on a few products grown by small-sale farmers for purposes of export to the EU market. 

The assignment specifically looks at the likely impacts the deal might have on the trade between the EU and EAC and aims at recommending the necessary steps required by both parties in ensuring that small-scale farmers and producers of specific agricultural products are cushioned from any negative impacts from the EPA agreement. 

Some questions to be considered in this study include:

1. How compatible is the agreed EAC-EU EPA texts to the WTO rules and what are the likely implications to the EAC regional integration process?
2. What are the likely impacts of the agreed EAC-EU EPA deal on key agricultural sectors e.g. horticulture (flowers and beans), coffee, tea, sugarcane.
3. What is the legal ratification process and roles of institutions/stakeholders in Kenya and EAC in implementing the agreed EAC-EU EPA deal?
4. What is the way forward to the economic relationship between the EAC and the EU?

3. Scope of Services
 

The consultancy involves analyzing the already agreed EAC-EU EPA on the agricultural sector in Kenya and how compatible the deal is with the WTO rules. 

The study will interrogate the impacts of the deal to smallholder farmers and producers who grow for export to the EU market, possible implications to the local agricultural production. 

The study will further interrogate both the potential economic and social benefits and losses of the already agreed EAC-EU EPA agreement. 

4. Required Qualifications and Experience
 

KHRC’s Economic and Social Rights (ESR) program intends to engage a CONSULTANT for the assignment that should have the following experience, expertise and competencies;

• Possess excellent analytical skills, qualitative and quantitative research including data collection and analysis abilities.
• Demonstrate experience in engaging in the EAC-EU EPA negotiations, including understanding the trade policy making process in the EAC, WTO issues, agriculture sector policies and regulatory frameworks.
• Excellent documentation and writing skills, verified by previous written research papers. 
• Relevant academic qualifications; (Law, Economics, Political science Development studies and related fields)
• Ability to travel across Kenya, interact effectively with local communities, small-scale farmers and work as part of a technical team.
• Availability to meet tights project deadlines.
• In-depth understanding of human rights issues especially social and economic rights.
• Show passion and commitment to human rights and social justice. Attributes should extend to respect for diversity, integrity, equality and transparency.

5. Deliverables

• An inception report that outlines the methodology (tools, respondents and key literature review) to be used and the support expected from KHRC.
• A draft report on the implications of the EAC-EU EPA Negotiations to the Agriculture Sector, and its compatibility with the WTO Rules’ responding the questions referred to above.
• The draft report will be presented at an EAC-EU EPA regional workshop to be organized by KHRC
• Final report incorporating comments from the EAC-EU EPA regional workshop prior to publishing.

6. Duration of Assignment: The Duration of the assignment is expected to take 30 days from the date of commencement. 

7. How to Apply 
 

The consultant is expected to submit the following information:

• A proposed methodology.
• A detailed work plan with Timeframe.
• Financial proposal indicating the consultancy fees.
• Detailed profile of the applicant, with previous experience.
• At least a copy of a completed similar assignment.
• Profile of the Firm and/or CVs of the Consultants.

8. Contacts
 

Any interested consultants (firms and individuals) with relevant experience in conducting similar assignments are invited to submit their expression of Interest/bid by close of business on 16th December, 2014 addressed to FNjehu@khrc.or.ke and mark a copy to GChuchu@khrc.or.ke 

Only finalized bids will be considered and only shortlisted firms will be contacted. 

Kindly indicate “Consultancy to assess the possible Implications of the EAC-EU EPA negotiations on Kenya’s agriculture sector and its compatibility with the WTO rules.

Any form of canvassing will lead to automatic disqualification.

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Marketing Executive Job in Kampala, Uganda

Our client a international education company which to be the world’s leading provider of quality education, enriching the lives of millions of children and the communities in which they live is looking for a Marketing Executive for their Kampala Office. 

Job Title: Marketing Executive – Kampala 

Job Purpose: The Marketing Executive will focus on increasing brand awareness, driving enrolments, coordinating public relations efforts, community engagement/partnerships and marketing of the school facilities to the community. 

This role includes using already established marketing strategies as well as tapping into all possible opportunities to market the school. 

Job Scope: All non-educational school operations activities including providing administrative, operational, and logistical support towards student registrations and admissions; however excluding activities and decisions towards student assessments and placements

Main Responsibilities of the Job (Mandatory)
 

1. Community & Corporate Relations

• Develop, manage and maintain relationships with feeder schools, local community groups, corporate companies, real estate agencies, relocation agents and all potential target groups to generate required enrolments and raise awareness of our clients brand.
• Drive community engagement and market use of school facilities by external parties.
• Present an image that mirrors that of our clients International School-Kampala. Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

2. Build Brand Equity

• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in enrolments and thus boost OUR CLIENTS brand in Kampala.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Developing competitive strategies for deeper market penetration.

3. Enrolment, School support and initiatives

• Devise means to generate quality enquiries for potential enrolment in the school. Work with marketing & enrolments team to forecast sales targets and ensure they are met by the team.
• Generating new business ideas by preparing marketing strategies and implementing them in coordination with Regional Marketing manager.
• Support the school PRE with school events and devise means of promoting these events.
• Promote and manage OUR CLIENTS Scholarship programme.

4. Manage Advertising, Media and other agencies and suppliers

• Day-to-day liaison with Advertising/media agency and BTL supplier relationships with marketing communication, production and other marketing activities to meet agreed marketing objectives.
• In charge of keeping a fresh look of our clients website together with the PRE, and explore digital marketing e.g. social media, blogs.

5. Scholarships, Reporting & Database Management

• Work with Principal, Finance, Business Relations Executive and Registrar to promote and attract Scholarship students.
• Submit weekly progress reports and ensure data is accurate.
• Manage and grow the database of our clients corporate referral groups.

6. Other OUR CLIENTS Requirements

• Embrace and encourage ethos and standards of excellence as defined in OUR CLIENTS Core Values.
• Growing by Learning – strive to develop your potential
• Global Citizenship – Make an active contribution to the community
• Leading through Innovation – Finding the courage to challenge innovation
• Pursing Excellence- Work to continually exceed expectations
• Ensure OUR CLIENTS policies, procedures, and codes of conduct are followed at all times.
• Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
• Attend staff meetings and serve on committees as required.
• Perform other duties as requested by direct & dotted reporting line managers / supervisors.

Scope & Financials (Optional)

• Work with the Head of Business Relations & Enrolments as well as Regional Marketing Manager to manage the School marketing budget

Working Environment, Interfaces and Decision Making
 

Working Environment (Optional): The job holder must be sensitive to local customer preferences and needs, taking account of the socio-cultural nuances, the economic and demographic segmentation of customers and any regulatory changes that may impact or constrain the implementation of marketing actions. 

Since the schools are mainly international in nature, with a mix of student nationalities and diverse national curricula, the job holder must keep abreast of evolving trends in international private education, changes in curricula, changes in the pattern of education or new features and facilities introduced by competitive schools in different locations and countries.
 

Contact (Routine Interactions) :
 

Internal: Head of Business Development & Enrolments, Regional Marketing Manager, Country Director, Schools Principals , PRE/Registrar
 

External: Corporate Referral groups, Advertising & Media agencies, and other marketing service and material providers.
 

Job / Person Specifications
 

Qualifications / Knowledge: A recognized degree in Marketing or Business Administration.
 

Skills: Excellent interpersonal skills; Excellent co-ordination/organizational skills; time management; Good computer skills-MS Word, Excel, Powerpoint), Strong Analytical Skills; Good English verbal and written skills;
 

Personality Profile: A well organised person able to deal with multiple tasks, manage teams and prioritize. 

A person who is comfortable operating in a matrix organisation, aligning people across various functions, locations and levels. 

A person who can pay attention to quality and detail. Very outgoing and willing to reflect the true face of OUR CLIENTS brand.
 

Experience: 3-5 years of sales & marketing experience in Education or a customer service sector such as Healthcare, Telecommunications, Financial Services, Hospitality.

Key Performance Indicators

• Delivery of enquiries targets
• Increased current awareness of OUR CLIENTS Education brand from 39% in Kampala to at least 60%

If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to resume@interviewupconsulting.com 

Only qualified candidates will be contacted

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Sales Key Accounts Manager Job in Nairobi Kenya (KES 140K - 160K)

Vacancy: Sales Key Accounts Manager 

Industry: Retail / Trade
 

Location: Nairobi
 

Salary: Ksh. 140K – 160K gross

Our client is a pioneer supplier of state-of-the- Art water purification systems in the marketplace. These systems produce better tasting, healthier water than other workplace systems and they also eliminate the hassles of bottle delivery, storage, changes and security implications since it  is a bottleless water appliance dispenses purified drinking water for all your office needs. 

The purpose of the role is to manage the client relationships, as well as develop new business from existing clients. 

The Key Account manager will also be responsible for collection and understanding of relevant customers, industry and competitive information in their territory, achieving the revenue targets, profitability, and other goals established by the company.

Duties & Responsibilities

• Develop and maintain strong customer relationships across multiple levels of large, complex national accounts
• Demonstrate ability to understand and communicate business strategies, priorities, initiatives, and most critical challenges associated with large financial organizations
• Develop and execute business plans aligned to corporate goals. These plans should provide creative solutions to the customers. Includes maintaining and managing to detailed account plans as required.
• Identify new growth opportunities in products and services for the mutual benefit of Rockwell Automation and the Corporate.
• Understand and participate in execution of complex financial transactions.
• Lead and influence internal efforts to meet account product and service needs including response to RFPs.
• Lead internal and external teams to execute against business plans and customer needs.
• Communicate and coordinate execution of plans with all stakeholders (suppliers, technical, Corporate, Operations, etc.)
• Drive Operating Plan, balanced with optimizing profitability.
• Provide meaningful, ongoing performance and Risk metrics to our Customers
•  Maintain highest level of customer service and technical support with assigned customer base.
• Negotiates contact terms and conditions (T&Cs), pricing, discounts and allowances
• Quickly qualify opportunities in order to efficiently deploy the company’s resources on high potential activities.
• Maintains accurate assessment of target and opportunity funnel within the Customer Relationship Management (CRM) system.
• Ensures thorough familiarity with company policies and procedures and application of policies and procedures in compliance with government laws.
• Maintain Customer Relationship Management (CRM) system(s) to accurately reflect territory activity, contact information and opportunities.

Qualifications and Requirements:

• Minimum 3 + years experience in support of a B2B sales organization, experience in account management &/or sales, experience working in a Corporate sales organization a plus.
• Business administration, Business studies or sales and marketing degree required, MBA a plus.
• 60% travel or as required; some nights, weekends and overnight travel may be required.
• Established account relationships in assigned geography preferred.
• Excellent presentation and platform skills.
• Experience establishing and maintaining relationships with key decision makers
• Excellent verbal and written communication skills
• Excellent project management and follow-up skills
• Excellent negotiation and team selling skills.
• Strong analytical skills and ability to understand business and financial implications of contracts and formulary access
• Proficient in Excel, Word, and Power Point
• Must possess a valid driver’s license; must possess and maintain satisfactory driving record

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Key Accounts Manager 140 – 160K gross) to vacancies@corporatestaffing.co.ke  before 22nd December, 2014

Kindly indicate previous/ current salary on your CV

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing

Only candidates short-listed for interview will be contacted.

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Central Bank Payment Systems Director Job in Kenya

Rewarding Career opportunities in the Central Bank of Kenya…Are you a transformative leader willing to lead change, stretch your capabilities and make a distinctive contribution?

Then come and be part of a team to lead and transform your Central Bank!

Vacancy: Director, Payment Systems

The Central Bank of Kenya (“CBK” or “the Bank”) is constitutionally mandated to formulate and implement monetary policy and foster the proper functioning of a stable market-based financial system to support the economic policy of the Government of Kenya.

To enable the Bank position itself to fulfil its mandate, it is undergoing a transformation to streamline its operations.

To support the Bank on this transformative journey, the Bank is seeking to recruit open-minded, self-driven, result oriented individuals of high integrity who will play a critical role in supporting the Bank in the achievement of its mandate.

In pursuit of these objectives, the Bank invites dynamic and innovative candidates to submit their applications for the following position:

Job Title: Director, Payment Systems

Ref: PKF/HR/004 

Division: Policy and Regulation

Department: Payment Systems

Department Purpose Statement: The Payment Systems department ensures an efficient, reliable and secure payment system that supports the smooth functioning of the economy. 

The department is also responsible for ensuring that the National Payment Systems meet market requirements and respond effectively and on time, to technological changes.

Role of the Department Head

• Formulate and implement payment strategies and policies that promote the establishment, regulation and supervision of efficient and effective payment, clearing and settlements systems as provided for in the CBK Act.
• Develop payment strategies and policies for Board approval in line with the CBK’s strategy and national priorities
• Ensures the department meets its functional responsibilities and makes these contributions effectively and efficiently.
• Assists the Governor with on-going and long-term management and development of the Bank’s resources and organisational capability;
• Contributes as appropriate to the performance of other functions and to the overall achievement of CBK’s strategic objectives
• Works effectively as part of the senior management team to deliver on the Key Result Areas and demonstrates competencies of his/her role.

Main Responsibilities of the Jobs (Key Result Areas)

• The job holder is responsible for the supervision of the following:

1. Payment Systems Oversight Unit
2. Payment Systems Operations Unit
3. Payment Systems Policy Development
4. Payments Systems Adviser

• Provide effective leadership and ensuring national payment systems are efficient, reliable and secure.
• Ensure that the national payment systems and instruments comply with the relevant legislation such as CBK Act and National Payment Systems Act
• Develop on-going payment strategies and policies for Board approval in line with CBK`s strategy and national priorities for wholesale and large value payments
• Develop payment strategies and policies for Board approval in line with CBK`s strategy and national priorities for retail payment systems
• Ensure effective management and oversight of systematically important payment systems.
• Ensure continued availability of efficient, reliable and secure payment systems that support the smooth functioning of the economy: Ensure Payment systems’ infrastructure operates under oversight and meets international standards.
• Develop and implement policies to ensure national Payments Systems meet market requirements and respond to technological change:
• Participate in and support the “National Payment Council”.
• Ensure the operation of efficient payments services for banks and the broader financial system.
• Ensure the operation of and manage the National Single Window project.
• Operate and manage the National Switch project
• Keep abreast with payment trends including mobile banking processes and platforms and link this to improved payment policy and banking requirements
• Keep abreast with payment risks including cyber risks and other risks and ensure an adequate payment risk management framework is in place
• Participate in formulation of cross border initiatives aimed at regulatory coordination and cooperation
• Participate in stakeholder committees and meetings

Qualifications, Knowledge and Skills

Minimum level of academic qualification, skills and knowledge required to perform effectively in the role

• Master’s degree in Economics, Finance , Management, Business Administration, Law or in any relevant field
• Training and certification from reputable international organisation on payment systems policy and oversight
• Extensive experience in banking operations including policy papers for decision making bodies
• Experience in monitoring banking systems
• Not less than ten years’ experience related to the Kenyan financial systems and payments environment; three of which should be in a managerial capacity
• In depth knowledge of payment systems compliance requirements including the BIS Core principles
• In depth knowledge of the work and the industry on issues related to payment systems and instruments such as:

1. Large value payment systems
2. Payment Systems
3. Payment innovation
4. Payment security

Working Relationships

Internal working relationships:

The Department Head will be:

• Accountable to the Deputy Governor (Policy and Regulation)
• Directly responsible for Payments System Oversight Head, Payments System Operations Head, Payment Systems Policy Development Head and Payments Systems Adviser.
• Directly responsible for the Administrative Support and indirectly for other staff within own department
• Required to liaise and work closely with the Governor, Deputy Governor, other Department Heads and Unit Managers as may be necessary.

External working relationships 

Required to develop and maintain working relationships with stakeholders:

• Commercial banks, 
• Other central banks,
• Government regulatory agencies, 
• Kenya Bankers Association amongst others 

Competencies

Technical Skills

• Knowledge of payment systems policy formulation
• Wholesale payments operations
• Payments landscape
• Payment security standards
• Payment instrument (card, cheque, EFT) clearing process
• Commercial bank operations
• Government operations in relation to payment systems
• ACH
• Cross border payments
• Mobile banking processes
• Currency management
• Macro-surveillance
• Security and cyber risks exposure to payment systems
• Risk Assessment frameworks
• Financial analysis
• System performance monitoring and oversight
• AML, KYC and other laws affecting financial infrastructure
• Regional economic and payment systems trends

Functional skills

• Sound knowledge and experience in the operating frameworks for CBK including:

1. Monetary policy framework implementation methods
2. Central banking operations
3. Financial institution operations
4. Regional banking and economic trends

• Budgeting and planning –experience and ability to define the departmental wide budgets and to advise on budgeting implications for strategy realisation
• Risk Management-experience in identifying departmental risks, developing mitigating measures and monitoring mechanisms
• Governance – knowledge and ability to ensure good governance practices in assigned Department and ensure strategy for payments incorporates good governance processes.
• Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts
• Ability to coordinate Business Continuity
• Project Management of various payment projects
• Regional trends
• Financial inclusion
• Ability to induce and drive change
• Report writing-ability to develop strategic reports
• In depth knowledge of payment systems compliance requirements including the BIS Core principles

Behavioural

• Leadership and management-ability to lead teams, mentor and coach staff to goal definition and achievement
• Performance Management and team building
• Decision making –ability to make strategic decisions in a timely and effective manner and to be accountable for decision making within departmental and role allocation and advise external stakeholders on major payments strategic implications and critical decisions required
• Professionalism –maintains a professional approach based on ethics and CBK values
• Integrity and honesty and ethics- ensures ethical practices and integrity and ensures CBK is not put at reputational risk
• Building consensus and influencing-ability to influence various players in the financial sector and across all CBK departments
• Communication skills
• Customer orientation-is customer focused striking a solid balance between external and internal customer orientation
• Resilience –is able to withstanding strategic and operational challenges and maintain momentum
• Emotional Intelligence-manages emotions in a mature and composed manner as expected of a leader

How to Apply

If you fit the profiles of these roles and are flexible enough to enjoy the challenge of adapting to the changing needs of an evolving Central Bank as you grow your career, then please submit your application with a detailed CV, stating your current position, remuneration level, e-mail and telephone contacts quoting the job title/reference in the field of interest directly toexecutiverecruitment@ke.pkfea.com by 23rd December, 2014.

PKF will only process applications submitted through the online address given and only shortlisted candidates will be contacted.

Central Bank of Kenya is an Equal Opportunity Employer.

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Telecom Support Company Product Manager Job in Nairobi, Kenya

Job Title: Product Manager

Job Code: PM/G/141209
 

Number of Positions Open: 1

Reports To: Programme Manager
 

Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary: Our client is a mobile telecom support company looking for a Product Manager.
    
Job Purpose: The Product Manager will work closely with the Programme Manager and Regional project teams to lead the product development, commercial business case formulation and pricing strategies of mHealth products into the priority countries.

The product manager will be accountable and responsible for ensuring the quality and sustainability of the product/services, from guiding the definition and shaping of the requirements through to supporting mobile operators implement the services with strategic partners.

Primary Responsibilities:

• Ability to take the research requirements and the needs of the various in-country stakeholders (e.g. Health Ministries, Mobile Operators, Health providers, etc) to formulate a mobile health product strategy and roadmap from which products can be designed, developed and deployed.
• Assess and provide feedback on the objective analysis of a potential market opportunity to provide a basis for investment.
• Ability to define and enable appropriate product architecture for the product/services.
• Support delivery of product requirements and help with prioritizing features and corresponding justification.
• Engage in the product life cycle from strategic planning through to tactical activities.
• Ensure integration of the new product with the existing business.
• Advise on the product technical aspects of the related business processes.
• Advise on appropriate mobile technologies to aid the development of the services.
• Work with third parties to assess partnerships and licensing requirements.
• Maintain close relationship with the market (customers, evaluators, and potentials) for awareness of products needs and perspectives.
• Ensure defined operational metrics are met by the product requirements.
• Proactively communicate with senior management and key stakeholders on the technical performance of the product.
• Analyzing potential partner relationships for the product.
• Extracting product model better practices and support tools in the development of future products.
• Robust understanding of grant objectives, activities and associated budget.
• Support Regional Project team and maintain project plan for engagements in country.
• Understand and guide technical implementations in the context of mobile technologies.

Education:

• Bachelor’s Degree in Business Information Technology or related field.

Experience and Skills:

• Experience working in a similar role in a mobile operator company and health related programmes is ideal.
• Experience in mobile Value Added Service (VAS) product management.
• Proven success in delivering programmes in a fast changing and uncertain environment with clear evidence of personal involvement in complex technical, commercial and management issues.
• Demonstrated success defining and launching excellent products.
• Experience in designing and managing implementation of the commercial aspects of mobile products.
• Demonstrable track record of analyzing product capabilities and market requirements.
• Excellent written and verbal communication skills.
• Formal training/qualification or demonstrate able experience of new product and service development.
• Proven commercial acumen and business leadership qualities.
• Customer centric thinking, product design and execution.
• Proven ability to influence cross-functional and cross-organizational teams without formal authority
• Ability to lead others.
• Experience of shaping and delivering health based programmes.
• Able to operate effectively in a flat, geographically diverse, global organization, delivering projects involving public and private partners.
• Ability to demonstrate sound judgment in the escalation of issues and the formulation of solutions.

Additional Attributes:

• Very conscientious with high personal standards and excellent attention to detail.
• A high sense of responsibility and focus on delivering to commitments.
• Ability to manage multiple tasks with high quality and timely delivery.
• Enjoys both high level planning and hands on delivery.
• Comfortable working in a fast paced, rapidly changing environment.
• A strong relationship manager.
• A team player with experience of working in a consultative and facilitative environment.  Will need excellent English verbal, written, and presentation skills.
• Intellectually sharp, self-motivated and passionate about the use of mobile for development and mHealth.
• Willingness to travel on an international basis.

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Product Manager

Kindly include your current and expected remuneration in your resume

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