Safaricom Systems & Cloud Computing Support Senior Manager Job in Kenya

We are pleased to announce the following vacancy in the IS Operations Department within the Technology Division. 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Senior Manager-Systems & Cloud Computing Support
 

Ref: TECHNOLOGY_SMSCCS__SEP _2012

Reporting to the HOD, IS Operations, the position holder will  be responsible for the design, implementation and management of business support IT infrastructure including the data centers, servers, storage area networks, backup/restore environments and Cloud Computing Infrastructure. 

Also responsible for providing technical support to internal business users as well as corporate customers who have IT solutions.

The job holder’s key responsibilities will be to:

• Ensure that all infrastructure and related applications are designed, implemented and managed to meet the business’ requirements;
• Develop and manage a team to provide timely and comprehensive support to internal business users on issues relating to  infrastructure and related applications;
• Participate in troubleshooting, capacity planning and analysis, performance analysis activities;
• Regularly develop and review infrastructure, application, people and financial plans in line with Divisional and Company objectives;
• Development and analysis of relevant management reports on various key aspects of the section’s responsibilities;
• Team Management, Recruitment, Training, and Development of key senior staff to fully realize potential;
• Drive attainment of efficiencies through innovation, automation of processes/activities.

The ideal candidate should possess the following skills & competencies:

• Degree in Electrical Eng/Computer Science/Information Technology Management;
• Deep knowledge of Software, Hardware, Systems Administration, Network Technology, Information Security, Vmware, Operating systems, Databases, Telecommunications Management Project Management, and Finance;
• 10 years experience in IT Services and Network Management at least 4 years of which should be in a senior leadership position;
• Deep knowledge of cloud computing services;
• Hands on operational experience in a high-volume or critical production service environment
• Good communication skills  and customer focus;
• Project management and Report writing skills;
• ITIL v3;
• Good management and leadership skills;
• Analytical Thinking;
• Follow-ups monitoring;
• Customer focus.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title to the address below. 

The deadline for application is Monday 17th September, 2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke