Our client, Sage Pastel Accounting is a leading global supplier of business management software and related products and services, principally for small to medium-sized enterprises.

Their Africa Office has its headquarters in South Africa.

They are looking for a highly motivated, ambitious, and self-driven candidate to fill the position of:

Support and Implementation Consultant-Evolution


Place of Work: Nairobi, Kenya

Basic Function:

The primary responsibility is to provide support and successful implementation of all aspects of projects related to Evolution customer base ensuring client satisfaction.

Principal Accountabilities:

  • Successful delivers of Evolution projects while working on a highly pressurized environment
  • Deliver excellent customer service
  • Provide accurate information to the Evolution customer base and in depth technical assistance

Personal qualities

  • Critical thinking and problem solving skills
  • The ability to plan and organize effectively
  • Be an excellent business communicator
  • Have a mature approach to business and service delivery
  • Be adaptable and have a high stress tolerance
  • Have good customer care skills
  • Ability to focus on achieving results and stay focussed despite changing conditions

Qualifications, Experience and knowledge:

  • Solid understanding of MS SQL
  • Should be knowledgeable on all the company’s products
  • Good telephone and email etiquette is a must
  • Working knowledge of windows
  • Basic knowledge of MS Office
  • A minimum of one (1) year in a support role
  • Working knowledge of computer hardware as well as networking and data bases
  • Effective troubleshooting skills
  • Working knowledge of the basic accounting principles

Interested candidates should forward their CVs to recruit@virtualhr.co.ke by 16th May, 2013 stating their current and expected remuneration, day time telephone contact and addresses of three referees. 


Only shortlisted candidates will be contacted

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