a new upscale hotel that has just opened up in Nairobi is in need of an Executive Housekeeper.
Reporting to: General Manager 

Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies. 

Take care of the budget and budget controls for the department.

Duties & Responsibilities 
  • Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed. 
  • Evaluates employees in order to upgrade them when openings arise. 
  • Plans the work for the housekeeping department and distributes assignments accordingly. 
  • Assigns regular duties and special duties for housekeeping staff. 
  • Schedules employees and assigns extra days off according to occupancy forecast. 
  • Maintains a time log book of all employees within the department. 
  • Recruit and train new employees. 
  • Assigns new employees to work with experienced help. 
  • Checks on the work of these employees occasionally and observes the report made by the supervisors. 
  • Approves all supply requisitions, such as those for spreads and bathroom rugs. 
The Ideal candidate should be: 
  • Responsible for cleanliness, orderliness and appearance of the entire property 
  • Ensure that rooms are made as per company standard.
  • Prepare Annual Housekeeping Budget.
  • Maintain par stock of guest supplies, cleaning supplies, linen and uniform. 
  • Organize inventories with Accounts and General Store for linen, uniform and fixed assets. 
  • Pay particular attention while organizing pest eradication activities. 
  • Develop and implement Housekeeping systems and procedures
  • Prepare reports for management information.
  • Assist Purchase department in selecting suppliers for items related to Housekeeping.
  • Attending and resolving guest complaints.
  • Verification of supplies consignments.
  • Organize on-the job training and evaluate its effectiveness.
  • Approval of the Functional Manual of the department.
  • Recommend recruitment of new personnel.
Other Routine Responsibilities:
  • Daily inspection of public areas and employees locker rooms.
  • Daily briefing of all staff
  • Coordinating the preventive maintenance schedule of rooms and public area with maintenance department.
  • Immediately attending to guest requests.
Education: Qualification in Housekeeping or Laundry
 
Experience: Minimum three years as an Executive Housekeeper
 
SHOULD BE ABLE TO START RIGHT AWAY
 
If you believe you qualify for this position, please send your CV and details of your current and expected remuneration to resume@interviewupconsulting.com

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