Receptionist Job in Kenya - Attain Enterprises Solutions

Attain Enterprises Solutions Ltd. is a growing software development company seeking to recruit a Receptionist

Department: Administration

Reports to: Administration and Operations Manager

Job Objective: Attend to visitors and deal with inquiries on the phone and face to face. Supply general information regarding the organization to the general public, clients and customers.

Education and Experience

• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of customer service principles and practices
• Keyboard skills

Main Job Tasks and Responsibilities

• Answer telephone, screen and direct calls
• Take and relay messages
• Provide information to callers
• Welcome persons entering organization
• Direct persons to correct destination
• Deal with general queries from the public and customers
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Receive and sort mail and deliveries
• Schedule appointments
• Tidy and maintain the reception area

Key Competencies

• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance

Applications and curriculum vitae indicating day time telephone contact and email address should be sent to jobs@attain-es.com by close of business Monday 7th November 2011.

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