Title: Network Support Analyst

Job Code: NSA/PNT

Reports To: Systems Manager

Closing Date: Open Until Filled

Summary

Job Brief:
We comprise of three operating businesses in Kenya and one in Zimbabwe.

The business of the organization is information technology, with particular emphasis on electronic (e)-business solutions in the banking sector.

They operate with a simple goal of delivering added value to customers through solutions by which technology may enhance efficiencies.

Whilst its primary skills are technology- based, the success of their company is built upon recognizing the value of relationships and thus management and people skills are considered critical.

Primary Responsibilities

The Network Support Analyst will be expected to work well in a team-oriented environment.

He/ She will work closely with the Systems Manager and lead staff team in making decisions about technical and systems development within our client’s organization.

As the key technical resource for the organization, the incumbent will exercise a high degree of independence and autonomy in setting the direction for technical developments and overseeing implementation of projects.

This position has broad latitude in planning and scheduling work, and may deploy staff and equipment to achieve Unit goals and objectives.

The Systems Manager is primarily interested in the results of the positions’ actions: smooth and consistent operation of our client’s systems, the timely implementation of new systems to meet clients’ needs, the quality and quantity of work performed by incumbent, effective project management, and thorough documentation of technical projects.

Qualifications and Requirements
·         BS/BA Degree in Computer Science or equivalent experience preferred. Alternatively;
Cisco Certified Network Associate
Cisco Certified Network Professional
Microsoft Certified Systems Engineer
·         5+ years of hands-on experience with complex networking environments. Experience of Solaris, Oracle or Informix is an advantage
·         The incumbent should demonstrate high level of expertise in the following areas:
Networking Concepts
Network Design
Network Security
Network Monitoring and Load Balancing
Active Directory management
Strong troubleshooting skills with hardware and software
Project management and documentation skills
High level of initiative and dedication
Outstanding customer service and interaction skills, as well as excellent verbal and written communication skills
Demonstrated ability to be a team player and willingness to lend a hand with any project
How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by mailing them to recruiter@personnelresource.com.

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”
For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
Title: Systems Support Analyst

Job Code: SSA/PNT

Reports To: Systems Manager

Closing Date: Open Until Filled

Job Brief: We comprise of three operating businesses in Kenya and one in Zimbabwe.

The business of the organization is information technology, with particular emphasis on electronic (e)-business solutions in the banking sector.

They operate with a simple goal of delivering added value to customers through solutions by which technology may enhance efficiencies.

Whilst its primary skills are technology- based, the success of their company is built upon recognizing the value of relationships and thus management and people skills are considered critical.

The Systems Support specialist will be expected to work well in a team-oriented environment.

S/he will work closely with the Systems Manager and lead staff team in making decisions about technical and systems development within our client’s organization.

As the key technical resource for the organization, the incumbent will exercise a high degree of independence and autonomy in setting the direction for technical developments and overseeing implementation of projects.

This position has broad latitude in planning and scheduling work, and may deploy staff and equipment to achieve Unit goals and objectives.

The Systems Manager is primarily interested in the results of the positions’ actions: smooth and consistent operation of our client’s systems, the timely implementation of new systems to meet clients’ needs, the quality and quantity of work performed by incumbent, effective project management, and thorough documentation of technical projects.

Primary Responsibilities

(50%) Technical Support

Manage all projects in the areas of system administration, software development and network security and provide direct technical support in at least one of these areas.

1. Software Implementation, Support and Documentation

a. Collaboration with internal staff, clients and IT management to ensure that the current suite of Internal Systems is meeting the needs of clients and technical support staff.

The Internal Systems include:
·         Microsoft Windows 2003 Server
·         Microsoft SQL Server
·         Microsoft Exchange
·         Microsoft Active Directory
·         Microsoft IIS
·         Microsoft CRM
·         Microsoft ISA Server
·         Siemens ConCenter Call Center
·         Siemens HiPath PABX Unified Messaging
·         Internally developed user applications
·         Company Intranet and Internet applications
·         Microsoft Office
b. Ensure that configuration documents are drafted for all new software applications and oversee documentation of implementation consistently throughout the process.

c. Ensure prompt and professional responses to bug reports.

2. Cross Skill into Unix-based Services and Support

a. The incumbent will have the opportunity to cross-skill into support of our client’s Unix based production systems including:
·         Sun Solaris
·         RedHat Linux
·         Oracle DBMS
·         Informix DBMS
·         Oasis IST/Switch
·         CTL Suite of Card Management applications
3. Cross Skill Into ATM Application Support

a. With a strong Microsoft background, the incumbent will have the opportunity to cross-skill into support of our client’s Wincor-Nixdorf ATMs including:
·         Wincor Protopas
·         Wincor Procash NDC
·         Wincor HTML Web Extensions
·         SST Agent
4. Network Security and Development
·         Implement Microsoft ISA for firewall, policy and intrusion detection
·         Implement SurfControl
·         Work with the Security Consultant to enforce Appropriate Use Policies
·         Ensure secure operation of all servers and services through the use of security and encryption tools such as SSH, SSL, PGP, GnuPG, and through extensive staff training and documentation
·         Maintain network management software
·         Investigate network upgrade options
·         Work with our client’s technical staff to develop and maintain tools for compiling network usage statistics
·         Support the DHCP, DNS, Proxy infrastructures
·         Support the Cisco range of routers
·         Support the Sarian range of GPRS/Edge routers and concentrators
5. System Monitoring

a. Implement the Performance of IT ProIT and ProXI range of system, application and network monitoring

b. Develop reports to ensure compliance with SLA guidelines

c. Investigate, specify and project manage integration between the Monitoring System and Microsoft CRM

d. Train technical and operations staff in the use of the Monitoring System

e. Manage ongoing operation of the Monitoring System by our client’s technical and operations staff

(25%) Supervision and Training
Meet regularly with lead staff and the Systems Manager to assess progress on projects
Conduct annual performance evaluations for all direct reports
Develop appropriate internal training for internal systems
(20%) Project Planning and Analysis
Develop proposals as necessary for upgrading existing systems and developing new systems
Ensure consistent documentation of all technical projects
Stay abreast of emerging technologies to plan for the future
Prepare estimated budgets for technical projects (time and materials)
Develop strategic plans for our client’s long-term development. Participate in Lead staff retreats
Serve as a technical resource to technical teams
Monitor project expenditures (time and materials) to meet budget constraints
(5%) Professional Development
Meet regularly with our client’s Technical staff to share ideas, experience and resources
Consult with the Manager of Residential Computing regarding supervisory and management skill development
Keep abreast of computing technology
Qualifications and Requirements
·         BS/BA Degree in Computer Science or equivalent experience preferred. Alternatively;
Cisco Certified Network Associate
Cisco Certified Network Professional
Microsoft Certified Systems Engineer
·         5+ years of hands-on experience with server applications in a Microsoft networked environment. Experience of Cisco, Solaris, Oracle or Informix is an advantage
·         The incumbent should demonstrate high level of expertise in the following areas:
Windows 2000/2003 Server
Active Directory management
Security management, including Group Policy Objects
Administrative scripting (highly preferred)
Project management and documentation skills
High level of initiative and dedication
Outstanding customer service and interaction skills, as well as excellent verbal and written communication skills
Demonstrated ability to be a team player and willingness to lend a hand with any project
How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by mailing them to recruiter@personnelresource.com.

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”
For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
The Job is open Until Filled

Job Brief:
A Kenyan based ICT organization, which has been in business for over 21 years.

It is one of East Africa’s strongest ICT business houses with regional offices in Kenya, Uganda, Tanzania and Rwanda and a clientele base between 300 and 500 customers.

The holder of this role must be able to represent a high profile firm like this especially as they interact regionally; they must have held the same position before in a firm with over 200 employees.

Primary Responsibilities
·         Develop and implement HR management policies and procedures and monitor all HR activities and practices to ensure compliance.
·         Put in place appropriate employment policies and procedures and recruit staff and ensure that new employees receive proper instructions regarding their duties and terms of employment.
·         Co-ordinate the performance management process and all related functions including staff appraisal, training planning and implementation and incentive schemes.
·         Manage staff relations matters and offer training, advice and general guidance to managers and supervisors on labour laws and related market practices so as to ensure a harmonious work environment.
·         Oversee and coordinate all HR activities including the welfare and disciplinary matters.
·         Handle staff grievances in a prompt, conscientious manner while paying heed to the company’s business needs and policies.
Education, Requirements and Experience
·         A Degree in Business or Social Science degree from a reputable institution (Psychology or Human Resource background will give an added advantage.
·         Higher National Diploma Human Resources Management
·         At least 5 years progressive job related experience with at least 2 years or more in a Managerial role.
·         A corporate governance background will give an added advantage.
Key Competencies
·         Excellent interpersonal, negotiation and communication skills
·         Team player and strong leadership and management skills
·         Planning and facilitation skills
·         Analytical and strategic abilities
·         Ability to manage complex priorities
·         Computer literacy and familiarity with standard office computer applications
·         Ability to work under pressure and meet deadlines
·         Company Affairs
Represent the company on all dispute resolution matters with labor, courts and lawyers.
Maintain a record data base of disciplinary cases year on year with the purpose of advising directors of training material defects and assessing overall performance of staff by areas.
Advise Directors on legal matters pertaining to Employment.
Advise Directors on matters of Occupational health and safety
Oversee the smooth daily operations of company affaires in consultation with other Managers in the absence of the Directors.
Skills and Requirements
·         Education – Degree in Human Resources or Diploma in HR
·         Mature, non-aggressive but firm
·         Leadership skills, Integrity & Trust
How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CVs, inclusive of names and contacts of 3 referees, current telephone number and email address by sending your CV recruiter@personnelresource.com

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”
For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
Ref# 03/2011

The person should have a Diploma in Pharmacy, be computer literate with at least two years experience.

Main duties shall include:
·       Preparation of Drug registration renewal of drug products.
·       Preparation of COPP’s.
·       Any other duties assigned to them.
Those without experience need not apply.

To apply for this position send your current CV placements@ucl.co.ke mentioning your current and expected salary by 23rd August 2011, 4.00pm.

State the reference on the subject line.
For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
Ref# 04/2011

Company Profile: A fast growing pharmaceutical manufacturing firm

Main Purpose of the Job

To improve business processes to ensure efficiency & profitability for the organization.

Provide overall process design and improvement for manufacturing to increase productivity and improve manufacturing costs.

Main Responsibilities
·       Re- design new processes and constantly improve current manufacturing or production processes to increase productivity, quality, and profitability for an organization.
·       Oversee process design projects to ensure completion in a timely manner. This includes working with engineering and manufacturing teams to provide direction and ensure projects are successfully completed within financial budgets.
·       Working closely with other professionals such as engineers/scientists on development and research projects.
·       Improve production equipment functionality and ensure production continues successfully with minimal downtime.
·       Designing processes and equipment related to the creation of products or services that are cost effective and in keeping with a given budget.
·       Integrating safe new technology and/or environmentally friendly practices into existing processes.
·       Provides the technical discipline and leadership required to plan and implement robust and capable processes.
Required Qualifications and Skills
·       Bachelor/Masters degree in Engineering Discipline
·       Good Analytical Skills
·       Good listener, able to respond to results and consumer research
·       An excellent communicator, both verbally and written
·       Good presentation skills.
·       Computer Literate
·       Able to work well under pressure
·       Healthcare/pharmaceutical knowledge will be an added advantage.
·       Process improvement/procedure experience will be an added advantage
Experience Required
·       At least 2 years experience in similar role
To apply for this position send your CV, current/expected salary to placements@ucl.co.ke by 23rd August 2011, 4.00pm.
For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/
Required Skill Set
·       Knowledge of relevant flower varieties and quality check procedures.
·       Discard inferior or defective products and/or foreign matter, and place acceptable products in containers for further processing.
·       Speaking - Talking to others to convey information effectively.
·       Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
·       The ability to generate or use different sets of rules for combining or grouping things in different ways.
·       Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
·       Dependability- Job requires being reliable, responsible, and dependable, and fulfilling obligations.
·       Attention to Detail - Job requires being careful about detail and thorough in completing work tasks
Qualifications
·       Diploma Horticulture/General Agriculture/Crop Science
·       Excellent Computer Skills in MS Office, Image Editing Software, Internet.
·       1 year hands-on- flower pack house experience in the
If your skill set fits the above description, send your CV and Cover letter to iasdocs@in.com before 11th August 2011.
For latest jobs in Kenya and Kenyan Jobs always visit http://kenyajobtube.blogspot.com/

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