Title: Network Support Analyst

Job Code: NSA/PNT

Reports To: Systems Manager

Closing Date: Open Until Filled

Summary

Job Brief:
We comprise of three operating businesses in Kenya and one in Zimbabwe.

The business of the organization is information technology, with particular emphasis on electronic (e)-business solutions in the banking sector.

They operate with a simple goal of delivering added value to customers through solutions by which technology may enhance efficiencies.

Whilst its primary skills are technology- based, the success of their company is built upon recognizing the value of relationships and thus management and people skills are considered critical.

Primary Responsibilities

The Network Support Analyst will be expected to work well in a team-oriented environment.

He/ She will work closely with the Systems Manager and lead staff team in making decisions about technical and systems development within our client’s organization.

As the key technical resource for the organization, the incumbent will exercise a high degree of independence and autonomy in setting the direction for technical developments and overseeing implementation of projects.

This position has broad latitude in planning and scheduling work, and may deploy staff and equipment to achieve Unit goals and objectives.

The Systems Manager is primarily interested in the results of the positions’ actions: smooth and consistent operation of our client’s systems, the timely implementation of new systems to meet clients’ needs, the quality and quantity of work performed by incumbent, effective project management, and thorough documentation of technical projects.

Qualifications and Requirements
·         BS/BA Degree in Computer Science or equivalent experience preferred. Alternatively;
Cisco Certified Network Associate
Cisco Certified Network Professional
Microsoft Certified Systems Engineer
·         5+ years of hands-on experience with complex networking environments. Experience of Solaris, Oracle or Informix is an advantage
·         The incumbent should demonstrate high level of expertise in the following areas:
Networking Concepts
Network Design
Network Security
Network Monitoring and Load Balancing
Active Directory management
Strong troubleshooting skills with hardware and software
Project management and documentation skills
High level of initiative and dedication
Outstanding customer service and interaction skills, as well as excellent verbal and written communication skills
Demonstrated ability to be a team player and willingness to lend a hand with any project
How to Apply

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by mailing them to recruiter@personnelresource.com.

Only short listed candidates will be contacted.

“Personnel Resource is an equal opportunity employer”
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