Emrald Beach Resort & Spa, a 5 star hotel is set to open in Mombasa in December. We are seeking to recruit the following positions

Sales & Marketing Manager


Responsible for: Developing S&M strategy, generating new business, maximizing revenues, spearhead social media strategy.

Front Office Manager

Responsible for: All Front Office operations, guest relations, revenue management, optimization of all policies and procedures, and staff development.

Executive Housekeeper

Responsible for: All Housekeeping operations, rooms cleaning and maintenance schedules, stock taking, budgeting, adherence to Brand Standards and staff development.

Minimum Requirements for the positions
 
  • Qualification from a reputable and recognized institution
  • Over 10 years progressive experience in a 4 or 5 star environment
  • Experience in managing over 300 rooms
Food & Beverage Manager

Responsible for: Departmental Revenue generation and maximization, cost reduction, budgeting, menu engineering, quality guest service, and staff development

Minimum Requirements
  • Bachelors’ Degree or Diploma in related field
  • At least 8 years’ experience in a 4 or 5 star environment in similar position with progressive experience
  • All round experience in bars ,banqueting and conferencing, Outside Catering Operations
Executive Chef
  • Should have a very strong background in multiple cuisine operations ie. Italian, African, Continental, Fusion food lines etc
  • Minimum experience in similar position of 8 years in a 250 plus room hotel and multiple restaurants and large MICE facility environment
  • Train and manage kitchen personnel and supervise/coordinate all related culinary activities;
  • Estimate food consumption and requisition or purchase food
  • Select ,customize, innovate , develop recipes and costing
  • Standardize production recipes to ensure consistent quality
  • Establish presentation technique and quality standards
  • Ensure proper equipment operation/maintenance
  • Ensure proper safety and sanitation in kitchen
  • Offer culinary instruction and/or demonstrate culinary techniques
Executive Sous Chef
  • Minimum of 5 years in a similar position in a busy up market Hotel
  • Relevant certificates from recognized and reputable Institution
  • Excellent hygiene standards & good ability to lead & train your team
  • Dynamic, motivated & able to motivate others
  • Aged between 32 & 35 years old
  • Ability to work long & flexible hours
  • Very creative and a team leader
  • Current certificate of good conduct
Pastry Chef

The incumbent must possess the following
  • Relevant qualification certificates
  • At least 5 years experience in a busy up market 4 or 5 star hotel
  • Emphasis will be on practicality of performance in a range of pastry products
  • Must be knowledgeable in wedding Cakes and Specialty pastry
  • Ability to oversee and manage independently a staff of over 12 in His /Her section
Spa & Gym Manager (M/F)

Profile:

We are looking for a professional manager/ beauty/ therapist who values integrity, honesty and high standards.

This professional is able to work with minimal supervision in the Spa department (Massage, pedicure, manicure and facials).

The incumbent should be easily adaptable to new situations and guests of all walks of life.

The interested person should be able to control situations with confidence and work well under pressure. The ability to deal with guest complaints and communicate effectively is a must have.

The incumbent should value team work and is flexible yet able to mark boundaries and has a drive to excel. Since the incumbent will be working in a sensitive area, a proven record of honesty and integrity are part of the selection procedure.

Requirements:
  • Fluency in English and Kiswahili
  • At least 5 years experience in a managing an international standard Spa & Gym
  • Diploma in Spa operations from a reputable Institute
  • Proven Experience in Hot stone massage and different techniques of massage , reflexology an added advantage.
  • Proven Experience in pedicures, manicures and waxing a must
  • Able and willing to work on a duty rota which includes evenings and weekends including public holidays.
Spa /Gym Therapists M/F

Responsibilities:
  • Receive guests in a friendly and welcoming manner within the set standards
  • Communicate effectively with guest and finalise a check list before commencement of the treatment to avoid adverse effects of the treatment.
  • Provide beauty treatments in a professional manner and according to set standards.
  • Be observant to guests' needs and react on them promptly and adequately
  • Be well groomed and presentable at all times while at the duty station.
  • Bill the guests according to the set out procedures and assure records are kept in accordance with procedures.
  • Maintain proper cleanliness of the Spa department
  • Solve minor guest complaints or problems independently
  • To achieve team efforts and results flexibility will be requested in performing other duties not in your contract to enhance optimum service levels
Reservations Manager

The incumbent must be dynamic individual with in depth understanding of the Front Office function and Reservations in particular.

Special emphasis on Revenue management and dynamic pricing is a must. Manage the whole booking process ensuring that client’s needs are met. . Supervise staff members in the department and ensure the smooth running of the department.

Follow up on vouchers, check and sign all payments for services offered to guests.

The Reservations dept will be operating on 24/7 basis

Clear and precise liaison with Head office sales team for occupancy maximization

Relevant educational certificates

Emphasis will be on proven progressive experience in a 4 or 5 star reservations environment.

Qualified Female candidates are encouraged to apply and experience at the coast will be advantageous.

Be knowledgeable on a variety of IT reservation platforms

Purchasing Manager

Qualifications and Experience
  • Bachelor’s degree in Business Management with a Diploma in Purchasing & Supplies Management or its equivalent.
  • Must have a minimum of 5 years managerial experience, preferably in service/hospitality industry.
  • Familiarity with import and export procurement guidelines and procedures.
Financial Controller

Qualifications and Experience
  • University degree in Commerce (Accounting Option) and CPA (K) qualifications.
  • Must have a minimum of seven years experience in a Commercial environment, preferably an international hotel setup.
  • Conversant with revenue cycles and vast experience with Micros Fidelio.
  • Able to perform general ledger transactions using SUN Accounting systems and proficient in Excel.
  • Must have strong analytical skills and Familiar with Tax Management.
  • Familiar with SOX guidelines.
Chief Engineer

Qualifications and Experience
  • University degree in Civil or Maintenance Engineering.
  • Minimum of 5 years progressive years experience in general hotel maintenance procedures with at least two years managerial experience.
  • CPR certification and/or First Aid training preferred.
Laundry Manager

Qualifications and Experience
  • University degree in Hotel Management or equivalent.
  • A minimum of 5 years progressive management experience in laundry preferred.
Restaurants Manager

Qualifications and Experience
  • University degree in Hotel Management or equivalent.
  • At least five years experience in related field. Hotel restaurant management experience preferred.
  • Experience with supervision of employees required.
  • Must be conversant with Micros POS.
Application Process:

Excellent future career opportunities are available within the organization.

Compensation and benefits are commensurate with background and experience.

Interested candidates are invited to strictly email their cover letter and CV with photograph, clearly detailing their current remuneration to: gm@sparadise.gmail.com by 24th August 2011

The company is an equal opportunity employer and as such, canvassing in any form will lead to automatic disqualification

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