Office/Administration Manager Job in Kenya

Office / Administration Manager - ICT

Title: Office Manager

Reporting To: Directors

Position Description:

Responsible for the organization and coordination of office operations, procedures and resources to facilitate organizational effectiveness and efficiency

Key Areas Of Responsibility:

• Ensure security and confidentiality of data.
• Managing filing systems;
• Developing and implementing new administrative systems, such as record management;
• Design and implement office policies and procedures and ensure office policies and procedures are being adhered to.
• Handling sales enquiries
• Supervise office staff
• Monitor and record long distance phone calls
• Prepare time sheets
• Control correspondences
• Review and approve supply requisitions
• implementing and promoting equality and diversity policy;
• writing reports for senior management and delivering presentations;
• Coordinating installation of tracking devices to above clients.
• Scheduling of installation tasks to all technicians.
• Manage the control room personnel to ensure Installation done, Relevant Documents, login credentials and customer advised.   
• Coordinating Front Office to ensure dispatch of customer  documents are done on time
• Ensuring all Employees hand in their daily, weekly, and monthly reports.
• Preparing Installations Summary reports.
• Coordinating customer complains feedback& solution delivery.
• Ensuring customers are offered the service as promised i.e. login cards, sales agreement customer training etc.
• Issuing monthly Performance reports.

Job Specifications

• Highly IT literate
• Relevant education
• More than 4 years experience as office administrative manager 
• Excellent Communication Skills both verbal and written.
• Good analytical skills and the ability to impart detailed data to others
• Interpersonal skills to build and maintain relationships with other staff at all levels
• Methodical, systematic approach with a good eye for detail
• Ability to deliver by planning work and setting targets for the achievement of objectives
•  Ability to think strategically
• Self motivated
• Creative thinker
• Innovative

Remunerations: Kshs. 60,000 pm

Send detailed application to careers@kcr-hr.com .
The position is to be filled immediately.